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<h3>Job Description</h3>
Additional InformationPay: $27.58/hour Job Number25144822 Job CategoryRooms &amp; Guest Services Operations LocationThe Ritz-Carlton Lake Tahoe, 13031 Ritz Carlton Highlands Court, Truckee, California, United States, 96161VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management 
POSITION SUMMARY
Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
The pay range for this position is $27.58 to $27.58 per hour and offers health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
 &nbsp;
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. 
 &nbsp; Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. &nbsp; Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. &nbsp; In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Guest Relations Supervisor

<h3>Job Description</h3>
Additional InformationPay: $16.50/hour Job Number25144142 Job CategoryFood and Beverage &amp; Culinary LocationThe Ritz-Carlton Lake Tahoe, 13031 Ritz Carlton Highlands Court, Truckee, California, United States, 96161VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management 
POSITION SUMMARY
Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
The pay range for this position is $16.50 to $16.50 per hour and offers health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
 &nbsp;
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. 
 &nbsp; Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. &nbsp; Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. &nbsp; In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Living Room Lodge Server

<h3>Job Description</h3>
Seasonal (Seasonal) At Mammoth Mountain, you will live the dream! Work and play in the majestic mountains with a free season pass that opens the doors to adventure at all Alterra Resorts. Your whole family can share this excitement with free skiing for dependents and a range of valuable discounts. It is more than a job; it is an opportunity to embrace the beauty of Mammoth Lakes, California. Benefits and perks of your adventure here: 
<ul>
<li>Ski passes for dependents (spouse/child(ren)/domestic partners) includes free skiing at other Alterra Resorts</li>
<li>Free skiing at all Alterra Resorts</li>
<li>Ski/snowboarding lessons discounts</li>
<li>Equipment Rental discount</li>
<li>Friends and Family vouchers</li>
<li>Retail &amp; Food discount</li>
<li>401k with company match</li>
</ul>
 *Offers of employment may be contingent upon successful completion of a background check Hourly Pay Rate: $20.00-$21.47 A little about the position: One of the most fun, versatile, and rewarding jobs at Mammoth! 
<ul>
<li>Our small team operate all aspects of Woolly's Adventure Summit including the Mountain Coaster, Magic Carpet, park safety, tickets/customer service, rental, retail, managing equipment, and more.</li>
<li>Our team of engaged employees at Woolly's Adventure Summit prides itself on being a safe, FUN, and family-oriented experience that almost any guest can partake in. </li>
<li>Qualified candidates should be ready to learn new skills, engage with guests, and work as a team to successfully run all aspects of Tube Park and Mountain Coaster operations.</li>
</ul>
 Requirements: 
<ul>
<li>Comfortable in controlling groups of customers.</li>
<li>Strong Customer Service skills.</li>
<li>History of working within a team structure.</li>
<li>Ability to be outside and deal with cold climate.</li>
<li>Ability to lift heavy objects and push heavy groups of tubers.</li>
<li>Willingness to do various roles to help the team including manual labor like shoveling or cleaning. </li>
</ul>
 To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. Mammoth Mountain is an equal opportunity employer.

Ride Operator, Woolly's Adventure Summit, Winter 25-26

<h3>Job Description</h3>
Job DescriptionBenefits/Perks
<ul>
<li>Competitive wages</li>
<li>Thorough training on proper cleaning and disinfecting</li>
<li>Career Growth Opportunities</li>
<li>Fun and Energetic Environment</li>
<li>Ongoing training</li>
</ul>
Job SummaryWe are looking for a professional Hotel Maintenance to join our team. You will be responsible for taking care of our hotel’s infrastructure as well as managing maintenance personnel and planning renovation and repair projects.&nbsp; As the Hotel Maintenance, you should have experience with electrical, plumbing, and HVAC systems. You must be organized and committed to meeting health and safety standards at all times.&nbsp; Your primary goal is to ensure our hotel is safe and functional for guests and employees. Responsibilities
<ul>
<li>Inspect hotel regularly to ensure it meets safety standards</li>
<li>Arrange for routine maintenance in hotel rooms and public areas</li>
<li>Undertake repair and maintenance projects without disturbing guests</li>
<li>Supervise a team of maintenance technicians</li>
<li>Update operational procedures and process manuals, as necessary</li>
<li>Communicate all problems and resolve them or make recommendations to upper management for resolution</li>
<li>Manage relationships with contractors and service providers</li>
<li>Maintain budgets, expenses and activity logs</li>
</ul>
Qualifications 
<ul>
<li>Maintenance or construction management experience preferred</li>
<li>Ability to quickly diagnose the root cause of failures and suggest appropriate solutions</li>
<li>In-depth knowledge of health and safety regulations</li>
<li>Demonstrated ability to communicate effectively in person, via phone, and in writing with the site staff and internal partners, external vendors, and groups of residents</li>
</ul>

Hotel Maintenance Engineer

<h3>Job Description</h3>
Job Description
Join Our Team as a Front of House Team Member at Nick the Greek! ✨ 
Are you passionate about creating memorable experiences and love the hustle and bustle of a lively restaurant? At Nick the Greek, San Dimas, we’re all about serving up authentic Greek flavors with a side of warm hospitality. Located in the heart of San Dimas, CA, we’re looking for a friendly and enthusiastic Front of House Team Member to join our team and help us deliver the ultimate dining experience to our guests.
What You’ll Be Doing
As a Front of House Team Member, you’ll be the face of Nick the Greek, ensuring every guest feels welcome and leaves with a smile. Your responsibilities will include: - Greeting and seating guests with a warm and friendly attitude. - Taking orders accurately and efficiently, whether in-person or over the phone. - Providing menu recommendations and answering any questions about our delicious Greek dishes. - Ensuring the front of house is clean, organized, and running smoothly. - Collaborating with team members to create a positive and efficient environment. - Handling payments and ensuring all transactions are accurate. 
What We’re Looking For
We’re seeking someone who: - Has at least 1 year of experience in a customer-facing role (restaurant or hospitality experience preferred). - Thrives in a fast-paced environment and can multitask with ease. - Brings a positive and professional attitude to the team. - Has strong communication and interpersonal skills. - Is reliable, punctual, and ready to contribute to a fun and hardworking team. 
Perks of Joining Our Team
We believe in taking care of our team members, which is why we offer: - Discounted meals during your scheduled shifts – enjoy our delicious Greek food on us! - Flexible hours to fit your schedule. 
Our Culture and Values
At Nick the Greek, we’re more than just a restaurant – we’re a family. We value teamwork, respect, and a passion for great food and excellent service. Whether it’s creating a welcoming environment for our guests or supporting each other in the kitchen and front of house, we believe in working together to make every day enjoyable and rewarding. 
Ready to Join the Nick the Greek Family? If you’re excited about bringing your energy and customer service skills to our team, we’d love to hear from you! Apply today and become part of a growing team that’s passionate about food, community, and creating unforgettable experiences. 
We can’t wait to meet you! 
 
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Front Of House Team Member

<h3>Job Description</h3>
Additional InformationPay: $21.00 - $21.50/hour Job Number25144019 Job CategoryRooms &amp; Guest Services Operations LocationThe Ritz-Carlton Rancho Mirage, 68900 Frank Sinatra Drive, Rancho Mirage, California, United States, 92270VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management 
POSITION SUMMARY
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
The pay range for this position is $21.00 to $21.50 per hour and offers health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. &nbsp;Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.&nbsp;
 &nbsp;
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law. &nbsp;
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. 
 &nbsp; Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. &nbsp; Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. &nbsp; In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Guest Experience Expert

<h3>Job Description</h3>
Job DescriptionDescription:
Guest Room Attendant (Bilingual) - FT (days)
 
 
The Guest Room Attendant is the unsung hero of the guest experience; however, we will always sing your praises! Specializing in immediate gratification, the WOW factor, attention to every little detail, and the creation and re-creation of ambiance and brilliance, this team member is one of our most important contributors to the guest experience. The Guest Room Attendant is rarely alone in their pursuit of cleanliness. They contribute to guest services and Hotel success through teamwork.
 
Your Well-Being is at the forefront of everything we do, so we offer a variety of perks and benefits to take care of you. That includes generous Paid Leave plans, options to plan for your future, and health benefits for you and your pets.
 
Competitive Pay of $21.00 per hour with opportunity for personal and professional growth.
 
 
What You Will Tackle:
<ul>
<li>Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.</li>
<li>Observing guest reactions and conferring frequently with team members to ensure guest satisfaction.</li>
<li>Maintain positive guest relations at all times. Resolve guest complaints to over-the-moon satisfaction.</li>
<li>Follow Hotel policies with lost and found items.</li>
<li>Adhere to Hotel requirements for guest and team member accidents or injuries and in emergency situations.</li>
<li>Continuously promote sanitation, safety, and security efforts.</li>
<li>Encourage Social Media/5-star compliments or reviews on OTA’s.</li>
<li>Ensure guest over-the-moon satisfaction by providing a sparkling-clean, obsessively-organized guest room by:</li>
<li>Making beds.</li>
<li>Dusting.</li>
<li>Vacuuming</li>
<li>Cleaning and sanitizing bathrooms.</li>
<li>Removing trash, door hangers, and laundry bags.</li>
<li>Organizing promotional materials.</li>
<li>Perform turndown service or other actions to prepare the room for imminent guest arrival (turning on lights and heat in cold weather, etc).</li>
<li>Clean extra rooms above daily quota upon request.</li>
<li>Organizing, maintaining, and taking inventory of linens, cleaning supplies/equipment, and amenities.</li>
<li>Keep all supplies, cleaning materials, and clean linens secure, free of clutter and hazards, and in assigned storage areas where others can find them and prevent losses or damages.</li>
<li>Ensure equipment and facilities are inspected, cleaned, and always in proper operational conditions.</li>
<li>Appropriately notifying a Supervisor or Engineer of maintenance issues.</li>
<li>Inspect, plan and ensure that all materials and equipment are ready for service.</li>
<li>Maintain knowledge of correct maintenance and use of equipment.</li>
<li>Maintain knowledge of and comply with all departmental policies, service procedures, and standards.</li>
<li>Other duties as assigned.</li>
</ul>
 
Requirements:
The Essentials:
Must be a United States citizen or possess a valid work permit.
Spanish Speaking preferred
Must be able to read, write, and speak English. Fluency in other languages is beneficial.
Must be able to follow instructions, both verbally and written, accurately.
Ability to work a flexible schedule that may include evenings, weekends, and holidays.
High school diploma or equivalent.
Previous Housekeeping experience is preferred but not required.

Guest Room Attendant - Full Time / Benefitts

<h3>Job Description</h3>
Seasonal (Seasonal) At Mammoth Mountain, you will live the dream! Work and play in the majestic mountains with a free season pass that opens the doors to adventure at all Alterra Resorts. Your whole family can share this excitement with free skiing for dependents and a range of valuable discounts. It is more than a job; it is an opportunity to embrace the beauty of Mammoth Lakes, California. Benefits and perks of your adventure here: 
<ul>
<li>Ski passes for dependents (spouse/child(ren)/domestic partners) includes free skiing at other Alterra Resorts</li>
<li>Free skiing at all Alterra Resorts</li>
<li>Ski/snowboarding lessons discounts</li>
<li>Equipment Rental discount</li>
<li>Friends and Family vouchers</li>
<li>Retail &amp; Food discount</li>
<li>401k with company match</li>
</ul>
 *Offers of employment may be contingent upon successful completion of a background check Hourly Pay Rate: $20.00-$21.47 A little about the position: 
<ul>
<li>Responsible for maintaining all on-snow features in the Unbound Terrain Park.</li>
<li>Serves as a Terrain Park ambassador responsible for safety and all upkeep related to Unbound Terrain Parks including, but not limited to injuries, safety, maintenance, etc.</li>
</ul>
 Requirements: 
<ul>
<li>Able to demonstrate good communication and organizational skills.</li>
<li>High school graduate or equivalent experience.</li>
<li>Minimum of 2 years snowboarding experience at advanced level.</li>
<li>One years' experience in a guest service position.</li>
</ul>
 To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. Mammoth Mountain is an equal opportunity employer.

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