Account Director, Client Services

Job Description

Job DescriptionDescription:

ABOUT BECORE

At BeCore, we believe in the power of smiles. As a trailblazing Brand Experience agency, we are dedicated to helping brands connect with people in meaningful ways. Our mission is to create joyful experiences that spark emotion, build community, and drive impact through experiential marketing and innovative design. We proudly serve diverse clients in sports, entertainment, and consumer goods, specializing in immersive experiences that inspire and engage.

Known for our positivity, creativity, and resourcefulness, we thrive on collaboration and foster a culture of trust, honesty, and passion. We stay curious, connected, and culturally aware, pushing boundaries to deliver work that inspires and leaves a lasting mark. With decades of expertise, we take pride in being trusted partners, driving engagement and nurturing lasting relationships.

Based in Los Angeles, our remote agency has expanded its global footprint through our acquisition by Underdog & Company. If you want to do meaningful work with an approachable and dedicated team, you’ll feel right at home here. Learn more at www.becore.com.

ROLE OVERVIEW:

BeCore is seeking an Account Director, Client Services to join the team! In this role, you’ll partner with some of the world’s most recognizable brands to create experiences that spark connection and leave a lasting impression. You’ll move between industries and projects, guiding teams from strategy through execution to bring work to life in ways that feel fresh, thoughtful, and culturally relevant. The right person is hungry to learn and lead, comfortable with complexity, and brings proven agency experience managing big brands. This role is ideal for someone who thrives on variety, loves collaborating across disciplines, and is excited to shape programs that truly resonate with people. While the ideal candidate is based in the LA area, we will also consider remote for the right person.

WHAT YOU'LL DO:

• Lead the strategic planning and execution of efforts for several key client accounts.
• Guide and oversee creative, strategy, client services, and production teams in delivering impactful client work.
• Identify KPIs and metrics for program success, ensuring business impact is measurable.
• Develop compelling narratives and tactical solutions to influence decisions and drive results.
• Serve as a trusted partner to client executives, providing director-level consulting and support.
• Drive project, quarterly and annual strategic plans, recaps, and metrics reviews with clients.
• Manage budgets, contracts, scopes of work, and ensure profitability across projects & accounts.
• Manage top-level communication with clients regarding contracting, budgets, payment schedules, scope changes, timelines, etc.
• Manage the professional development of FTE team members on the account and facilitate the growth of our people and client services discipline
• Field inbound requests from the client for new project requests and encourage growth of accounts through organic opportunities and strategic initiatives.
• Support in drafting RFP responses, budget estimates, and program documentation.
• Be forward-thinking, anticipate the needs of our clients and identify ways to optimize efficiency.
• Develop and maintain a strong knowledge of BeCore’s past programming to provide the most relevant information/case studies/capabilities related to specific opportunities.

WHY YOU'LL LOVE THIS OPPORTUNITY:

• You'll be joining a trailblazing Brand Experience agency known for doing whatever it takes to help our people and clients succeed.
• You’ll utilize your strategic mindset, creativity and expertise within experiential marketing to lead and develop solutions for some of the biggest brands in the world.
• You’ll be responsible for strategizing, developing, planning, producing, and executing integrated marketing campaigns designed for consumer engagement.
• You’ll get to think big picture strategy while connecting teams cross-functionally to achieve innovative, trend-setting work in experiential marketing.
• You’ll join a team of hard-working, fun-loving, empathetic, and compassionate teammates, who strive to positively support each other, our clients, and our broader community each and every day.

YOU'LL BE SUCCESSFUL WHEN:

• You’ve become a trusted advisor to client executives.
• You’ve successfully devised and executed large-scale strategic plans resulting in optimized growth.
• You’ve developed relationships across all levels of client organizations.
• You’ve secured organic growth opportunities and grown revenue/profitability.
• You’ve effectively led cross-functional teams to exceed client expectations.
• You’ve developed and grown your Client Services team.
• You’ve proven that you have a deep understanding of our client’s brand, industry, and our opportunities to be successful

Requirements:

WHAT WE'RE LOOKING FOR:

• Bachelor’s degree or equivalent experience.
• 7–10 years of leadership in experiential marketing, or brand management, agency experience preferred.
• 3+ years of direct people management, including manager-level reports.
• Strong strategic and creative problem-solving skills.
• Experience across multiple marketing channels including experiential and digital.
• Proven success consulting with and managing Fortune 500 client relationships.
• Talented presenter with strong communication skills and executive presence.
• Hands-on leader with strong organizational and project management skills.
• High energy, collaborative, solution-oriented leader aligned with BeCore values.
• Demonstrates the Core Values and Personality articulated in 'The BeCore Way'.
• You’ll be part of The BeCore Way - collaborative, resourceful, human-first, and culturally connected, bringing passion, transparency, and enthusiasm to everything you do.
• Demonstrates the Core Values of The BeCore Way: trust, transparency, resourcefulness, cultural connection, honesty, humanity, commitment, and community.

Actual base salary is dependent on several factors including but not limited to; market dynamics, location and region, experience, specialized skills/training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc. The salary range listed is just one component of the total compensation package for employees. Compensation decisions are dependent on circumstances of each role.

BeCore does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.