Job Description
Job Description
Hours of Operation:
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Monday through Friday- 8:00 am to 1:00 pm
Roles & Responsibilities:
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Greet and direct customers, visitors, vendors and partners in a timely manner
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Consistent lobby coverage with timely attention to information requests
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Collect and document lobby activity on a daily basis
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Ability to maintain call control with difficult callers
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Ensure compliance with company Security policies and procedures
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Receptionist will redirect all incoming deliveries and couriers from outside of the client to the main shipping and receiving dock.
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Ensure constant communication including schedule communication with Manpower Management team.
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Provide immediate escalation updates to Manpower Management to assist with quick resolution of problems.
Required:
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College degree preferred. If a candidate does not have a BA, equivalent experience is required
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Experienced in delivering excellent telephone skills and demeanor
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Experienced in delivering excellent customer service and working with the public
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Ability to work with little supervision
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Ability to adhere to attendance policies and guidelines
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Communicates clearly and well verbally and in writing
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Strong attention to detail and ability to problem solve
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Proficient in Google products (i.e. Gmail, Google Drive, Google Sheets, Google Docs)
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Ability to work with people at all levels of the organization
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Fast learner, self-motivated, adaptable to change, team player
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A balance of professionalism and outgoing personality
Benefits:
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Catered meals available (Breakfast and Lunch)
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Access to company gyms
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Health/ dental benefit options available