Job Description
Job Description
New & Exciting Entry Level Sales & Customer Service Representatives/Call Center. Immediate Starts!!
Location: Irvine, California
Pay Rate: $21.00 - $22.00 DOE
Hours - Monday - Friday - 7:30am - 4:30pm
Temp - Hire opportunity
Key Responsibilities
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Manage a high volume of warm outbound and inbound calls efficiently, with a focus on servicing, prospecting, and lead qualification.
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Conduct initial contact and follow-up to identify needs and determine customer fit
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Follow scripts verbatim for products and services, applying rebuttals as needed
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Build trust-based relationships by going above and beyond in addressing early customer concerns
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Offer service support or handle simple service questions prior to transferring to a loan officer
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Consistently meet individual and team targets for lead conversion, customer service, productivity, and quality
The Qualified Candidate Will Have:
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Previous sales or customer service experience (full-time or part-time)
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At least 1 year of experience preferred
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Mortgage background preferred but not required
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Call center experience is required
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A strong desire to succeed
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Motivated, competitive, and driven personality
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Excellent communication and relationship-building skills
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Proficiency in Microsoft Office required (must be comfortable using Outlook)
If you're looking to build a career, this is the opportunity for you!
Apply Today!
PandoLogic. Keywords: Customer Service Representative, Location: Cypress, CA - 90630 , PL: 600680830