VP of Sales

Job Description

Job Description

Convoso is a leading AI-powered contact center platform purpose-built for revenue teams. Since 2006, Convoso has remained at the forefront of innovation, consistently developing solutions to drive customer growth while supporting adherence to regulatory standards.

Who We Are:

While headquartered in Los Angeles, the Convoso team can be found around the globe working in either a hybrid and remote capacity. Awarded as a "best place to work" company, our culture fosters team integrity, positive persistence, and continuous growth.

Our core platform powers successful sales teams across multiple industries, giving our customers a competitive edge and streamlined productivity. With built-in Al and automations, our product is a premium offering in a competitive space. We continue to grow our product capabilities to better serve our current customers and to expand into newer markets.

Convoso is looking for people who are excited about technology and innovation. We are a company of motivated team players with diverse backgrounds driving accelerated growth in a supportive, positive culture.

In today's hyper-connected world, where every customer interaction is a crucial opportunity, Convoso isn't just providing call center technology – we're igniting powerful conversations that drive real results. We're the architects of seamless engagement, empowering businesses to connect with their audiences in smarter, more impactful ways, transforming every dial and digital touchpoint into a chance to build lasting relationships and achieve explosive growth.

Most roles at Convoso function as "hybrid" with some opportunities for travel to in-person business events and company meetings. For remote positions, Convoso's U.S. hiring is open to candidates who are residents of the following states: AL, AZ, CA, CO, CT, FL, GA, IL, IN, MA, MI, NC, NJ, NV, NY, OH, PA, SC, TX, UT, VA.

The Job:

We're hiring a Vice President of Sales to lead our next stage of revenue growth. You'll own and scale both inbound and outbound motions, transforming how we acquire and grow customers. This is a pivotal leadership role for someone who thrives on accountability, builds high-performing and engaged teams, and knows how to architect a modern SaaS sales engine.

You'll bring energy, inspiration and discipline to the team — and roll up your sleeves when needed. You're not just managing sales, you're building a repeatable growth machine.

What You'll Do:

Drive Revenue Outcomes

Own the number and lead execution with rigor and urgency.

• Deliver accurate, data-driven forecasts the business can plan against.
• Maintain pipeline health through disciplined inspection and stage-based management.
  Support and guide multi-threaded, value-based selling to drive deal velocity.
• Personally engage in key customer conversations and negotiations.
• Lead with a competitive mindset and a focus on consistent target attainment.
  
  

Lead, Coach, and Elevate the Sales Team

Develop a high-performance, growth-minded sales org.

• Build and scale a team that consistently meets and exceeds goals.
• Establish a structured coaching rhythm (call reviews, 1:1s, team training).
• Set clear expectations and hold individuals accountable to results.
  
  
• Promote a culture of ownership, feedback, and continuous improvement.
• Model effective selling behaviors and lead from the front.
  
  

Architect and Scale the GTM System

Design and operate the structure that drives scalable, repeatable growth.

• Build and refine dual-engine GTM (inbound + outbound) strategies.
• Define segmentation, territories, and coverage aligned to growth goals.
• Collaborate cross-functionally to ensure alignment with Marketing, CS, Product, and RevOps.
• Partner with RevOps to implement process rigor, CRM hygiene, and data visibility.
• Contribute to annual planning with insights on structure, targets, and resource needs.
  
  

Unlock New Revenue Opportunities

Expand how, where, and to whom we sell.

• Identify and test new customer segments, use cases, and verticals.
• Launch and iterate on new sales motions (e.g., ABM, partner-led, upsell).
• Collaborate on packaging, pricing, and positioning for emerging opportunities.
• Bring customer and market insights back to influence product and GTM strategy.
• Represent Convoso at key industry events, strategic meetings, and growth forums.
  
  

Who you are:

Education & Experience:

• Bachelor's degree in Business Administration, Sales, Marketing, or a related field is required. A Master's degree (MBA) is highly preferred.
• Minimum of 10-15 years of progressive sales leadership experience, with a proven track record of exceeding revenue targets and driving systematic sales growth .
• Substantial experience (5+ years) in a senior sales leadership role (e.g., Director of Sales, Regional VP of Sales) within a SaaS or high growth technology company.
• Demonstrated experience in developing and executing successful sales strategies, building high-performing sales teams, and managing varied sales cycles.
• Experience with CRM systems (preferably Salesforce) and sales coaching / enablement tools is essential.
• Domain expertise in contact center software, outbound call center operations, and performance marketing is a major advantage.

Leadership & Management Skills:

• Exceptional leadership and team-building skills, with a proven ability to recruit, mentor, and develop a high-performing sales organization.
• effective ability to set clear goals, define key performance indicators (KPIs), and hold teams accountable for achieving results.
• Excellent communication, interpersonal, and presentation skills, with the ability to effectively interact with all levels of the organization, customers, and partners.
• Proven ability to motivate and inspire sales teams to achieve and exceed targets.
• effective coaching and performance management skills, with a focus on continuous improvement.
• Ability to foster a collaborative, results-oriented, and positive team culture.

Strategic & Business Acumen:

• effective strategic thinking and analytical skills, with the ability to translate market trends and business objectives into effective sales strategies.
• Deep understanding of sales processes, forecasting methodologies, and pipeline management.
• Ability to analyze sales data, identify key insights, and make data-driven decisions.
• effective financial acumen and understanding of budget management and ROI analysis.
• Ability to develop and manage sales budgets effectively.
• Understanding of market dynamics, competitive landscapes, and customer segmentation.

Work Perks Worth The Hype:

• Competitive compensation package
• Stock options
• 100% covered premiums for employees; Medical, Dental, Basic life insurance, Long term disability
• Affordable Vision plan and optional FSA
• PTO, Paid Sick Time, Holidays, Bereavement time, Parental Leave
• Your birthday off
• 401k program with generous company match
• No cost Employee Assistance Program and Travel Assistance
• Monthly Gym membership reimbursement
• Monthly credits toward food & beverage
• Company Outings
• On and offsite team building events
• Paid training for departments
• Apple laptop (most roles)
• And a team of highly experienced and kind colleagues!

HQ Office:

• Casual office environment & dress
• Daily catered lunches
• Fully stocked kitchen (Dietary restriction-friendly)
• Happy Hours
• Monthly Massages
• On-site Car Wash
• Free Parking

Your California Privacy Rights:

As a California resident who is an applicant to be an employee of Convoso, you have certain rights under California law with respect to information collected by Convoso in the course and scope of its evaluation of your application. The types of information Convoso collects and your rights with respect to that information are contained in Convoso's privacy policy, which you can review by going to https://www.convoso.com/privacy-policy/.