Job Description
Job Description
A successful candidate can adapt to a variety of work environments and quickly solve problems. Their main responsibility is to provide excellent customer service while maintaining equipment, with specific duties including:
- Repair Trucks and various types of equipment
- Perform quality control inspections before releasing unit back to customer
- Installing or upgrading customer owned equipment in various field locations
- Configuring hardware and software components after installation
- Performing routine maintenance on equipment
- Use diagnostic tools to test equipment to troubleshoot issues
- Documenting installation and repairs
- Maintaining all tools and equipment used during service calls
- Managing and ordering the required replacement parts necessary to complete the outlined service and repairs on customers equipment
- Operate commercial vehicles and equipment to properly diagnose performance and drivability concerns
- Maintain possession of a commercial drivers license of a class B or higher
Field Service Technicians need various prerequisite skills and qualifications to fill the position, including:
- Strong customer service skills
- Deadline and detail-oriented
- Ability to thrive in a fast paced environment
- Written and verbal communication skills to understand issues customers have and to explain technical information to customers in clear terms
- Problem-solving skills to diagnose issues with equipment
- Time-management skills to handle appointments efficiently and stay on schedule
- Attention to detail to spot issues before returning unit to work and complete accurate reports about the repairs
- Organizational skills to keep tools and paperwork organized while in the field
- Computer and technical skills to aid in troubleshooting and understand the equipment fully
- Scheduling flexibility for after hours calls
- Be able to submit to drug screenings as required by commercial vehicle operators
The ideal candidate would have following experience:
- Previous experience working on heavy equipment, and on highway trucks
- Proper use of PPE and shop tools
- Technical schooling relating to automotive, heavy trucks, and heavy equipment technology
- Familiar with most makes of heavy trucks and/ or equipment
- Experience in troubleshooting electronic controlled diesel engines, and transmissions
- Experience in troubleshooting and repairing mechanically governed diesel engines
- Experience in troubleshooting transmissions and drivetrain complaints relating to noise and/ or vibrations
- Understanding of electrical systems and familiarity with electrical components
- Understanding of hydraulic systems and familiarity with hydraulic components
Company DescriptionWe are a mobile truck and equipment repair company based in San Diego. We are currently in the start up phase, established at the beginning of 2022. We are laying the foundation for something bigger. We support a wide range of industries and work on a wide variety of equipment from on highway trucks, off road machinery, and ocean going vessels to engine powered stationary equipment. Aside from our daily outside work we also support our trucking division. We haul material in support of the aggregate business such as dirt for large construction projects and rock for customers who manufacture concrete.
Company Description
We are a mobile truck and equipment repair company based in San Diego. We are currently in the start up phase, established at the beginning of 2022. We are laying the foundation for something bigger. We support a wide range of industries and work on a wide variety of equipment from on highway trucks, off road machinery, and ocean going vessels to engine powered stationary equipment. Aside from our daily outside work we also support our trucking division. We haul material in support of the aggregate business such as dirt for large construction projects and rock for customers who manufacture concrete.