Field Service Technician Medical / Industrial Equipment / CA

Job Description

Job Description

Join Our Team as a Field Service Engineer — Based in Orange County, CA

Position Overview:

As a Field Service Engineer, you will be responsible for providing installation, preventive maintenance, and repair services for a range of medical and industrial equipment. You’ll be the face of Quest to our clients, bringing technical expertise, professionalism, and a customer-first attitude to every interaction.

Key Responsibilities:

• Perform on-site installations, scheduled preventive maintenance, and corrective repairs.
• Troubleshoot complex issues to the FRU (Field Replaceable Unit) level.
• Support the creation of technical bulletins and service procedures.
• Provide remote technical assistance via phone and teleconferencing tools.
• Participate in continuous improvement initiatives and feedback loops.
• Coordinate your own travel and schedule for service visits and PM calls.
• Manage accurate documentation of service reports and expense records.
• Support shipping and logistics of parts when necessary.

Required Skills & Experience:

• Proven experience servicing electro-mechanical equipment.
• Strong troubleshooting skills—especially with devices featuring intricate wiring and sensitive electronics.
• Proficiency using service tools such as digital multimeters, vacuum/pressure meters, and frequency counters.
• Reliable transportation and valid driver’s license.
• Extensive travel is required; you must be able to use your own vehicle for in-state work, be able to rent a car and manage own travel bookings.
• Must have the appropriate documentation to fly (Real ID, Passport, etc.).

Preferred/Bonus Qualifications:

• Experience with optical products.
• Knowledge of wireless networking protocols (Wi-Fi 802.11 a/b/g/n/ac).