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<h3>Job Description</h3>
Job Description
The Shift Manager works under the direction of the Restaurant Manager. They work directly with team members and operate shifts in a restaurant. As a Shift Manager, there are multiple levels of responsibility and development. Progression through these levels is based on demonstrated skills, experience, and operational knowledge. All levels require full certification in the position (completion of Shift Leader (SL) training path and ServSafe certification).
All levels of Shift Managers, regardless of their level, are responsible for the following key duties:
<ul>
<li>Ensure the restaurant is clean and well-maintained, and that all company procedures are followed. Uphold the standards for food quality, cleanliness, sanitation, and customer service.</li>
<li>Effectively manage costs within budgeted levels, including cash handling, food products, labor, paper supplies, energy consumption, and other operational expenses.</li>
<li>Responsible for cash register setup and smooth shift transitions during shift changes.</li>
<li>Oversee and manage the shift, supervising and directing team members, maintaining clear communication, and ensuring a focus on customer service.</li>
<li>When requested, train new and existing team members in various job stations and operational procedures</li>
<li>Complete all required shift management administrative tasks, including reports, sales readings, and necessary documentation.</li>
<li>Post sales readings, and conduct shift awareness walk-throughs to ensure operations are running smoothly.</li>
<li>Observe and enforce all safety and security procedures, ensuring a safe working environment for both staff and customers.</li>
</ul>

Additional Responsibilities and Requirements Based on Shift Manager Level
As Shift Managers progress through different levels, they take on additional responsibilities:
 Shift Level 1: 
<ul>
<li>Availability: At least 3 days per week, with a minimum of one full shift (open, mid, and/or close).</li>
<li>Responsibilities:</li>
<ul>
<li>Runs a minimum of 1 shift on their own per week.</li>
</ul>
<li>Expected Knowledge:</li>
<ul>
<li>Basic understanding of Labor Percentage and its impact on operations.</li>
</ul>
</ul>

Shift Level 2:
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Availability: At least 4 days per week, including 2 full shifts (opening, mid, and/or close). Must be available to close 1-2 days per week.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Responsibilities:
o&nbsp;&nbsp; Runs shifts independently, including managing team members and ensuring operations are smooth.
o&nbsp;&nbsp; Take responsibility and complete Inventory Processes and manage stock levels.
o&nbsp;&nbsp; Good understanding of Labor Percentage and takes action to ensure it aligns with budgeted levels.
o&nbsp;&nbsp; Demonstrates a clear understanding of operational needs and adjusts staffing and resources accordingly.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Expected Knowledge:
o&nbsp;&nbsp; Intermediate understanding of Labor Percentage and how to react and adjust staffing based on this metric.
o&nbsp;&nbsp; Experience managing inventory processes and order planning.

Shift Level 3:
<ul>
<li>Availability: At least 5 days per week, including 1 weekend day, with at least 3 full shifts (open, mid, and/or close). Must be available to close at least 3 days per week.</li>
<li>Responsibilities:</li>
<ul>
<li>Runs shift independently with minimal supervision.</li>
<li>Completes Inventory processes and Food Orders.</li>
<li>Has an advanced understanding of Food Costs and actively manages food cost reductions while maintaining quality.</li>
<li>Demonstrates full ownership of shift operations, managing customer service, team performance, and overall restaurant functionality.</li>
</ul>
<li>Expected Knowledge:</li>
<ul>
<li>Advanced understanding of Labor Percentage, Food Costs, and how to adjust operations to meet cost control goals.</li>
<li>Strong inventory management skills.</li>
<li>Ability to adjust staffing and inventory based on business needs.</li>
</ul>
</ul>

Shift Level 4: 
<ul>
<li>Availability: Open availability, with flexibility to work shifts across all days, including weekends and holidays.</li>
<li>Responsibilities:</li>
<ul>
<li>Runs shift independently and take on additional leadership and operational responsibilities.</li>
<li>Manages all aspects of the shift, including Labor Percentage, Inventory, Food Orders, and Food Costs.</li>
<li>Supports team development and provides mentorship to junior Shift Managers.</li>
<li>Oversee full shift operations and contribute to achieving restaurant performance goals.</li>
</ul>
<li>Expected Knowledge:</li>
<ul>
<li>Deep understanding of Labor Percentage and Food Costs and ability to proactively adjust to maintain profitability.</li>
<li>Strong leadership skills, with the ability to coach and guide team members and other Shift Managers.</li>
</ul>
</ul>

Qualifications
To succeed in this role, candidates must meet the following qualifications and demonstrate the ability to perform all essential duties. These requirements are representative of the skills, knowledge, and abilities required for each level of Shift Manager:
Core Qualifications (Applicable to All Shift Manager Levels)
<ul>
<li>Passion for Excellence: A strong desire to positively impact the customer experience and uphold the highest standards of service in the Quick Service Restaurant (QSR) industry.</li>
<li>Education and Experience:</li>
<ul>
<li>High School diploma or GED.</li>
<li>Must be at least 18 years of age.</li>
<li>ServSafe Certification is required.</li>
</ul>
<li>Communication Skills:</li>
<ul>
<li>Strong verbal communication skills, with the ability to listen attentively, understand others’ perspectives, and respond clearly.</li>
<li>Capable of influencing others and gaining commitment to maintain high operational standards.</li>
</ul>
<li>Mathematical Ability:</li>
<ul>
<li>Basic math skills to handle tasks such as counting change, totaling orders, and analyzing labor and food costs.</li>
</ul>
<li>Reasoning Ability:</li>
<ul>
<li>Ability to exercise sound judgment and make decisions based on situational needs and operational goals.</li>
</ul>
<li>Flexibility:</li>
<ul>
<li>Capable of handling day-to-day challenges confidently, adapting to multiple demands, and adjusting priorities quickly in a dynamic environment.</li>
</ul>
<li>Leadership:</li>
<ul>
<li>Proven ability to manage teams effectively, ensuring high customer satisfaction and smooth operations.</li>
<li>Exhibits a positive and professional appearance, demeanor, and energy at all times.</li>
</ul>
</ul>
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Equipment
Fryers, broilers, flat top grills, walk in freezer, menu boards, computers, cash registers, warmer lights, filtering machines, oven, steam units, holding cabinets, slicers, storage units, soda fountain hook up station, microwave ovens, insulated oven mitts, toasters, cooking utensils, and drive through communication systems.

&nbsp;Environmental Conditions:
<ul>
<li>The employee is subject to environmental conditions, protection from weather conditions, but not necessarily from temperature changes.</li>
<li>The employee is subject to both environmental conditions; work activities both inside and outside.</li>
<li>The employee is subject to extreme cold temperatures below 32 degrees for periods of time.</li>
<li>The employee is exposed to hazards which include a variety of physical conditions, such as moving mechanical parts, electrical current, exposure to high heat of chemicals.</li>
<li>The employee is subject to one or more of the following conditions: fumes, odors, dust, mist, gases or poor ventilation.</li>
</ul>

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; use hands to handle or feel; reach with hands and arms and be able to communicate. The employee is frequently required to walk; stoop, kneel, crouch, and push. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

Shift Manager

<h3>Job Description</h3>
Job Description
About Pet Food Express&nbsp;
Founded in San Francisco, Pet Food Express is one of the country’s leading independent pet food and supply retailers, with customer loyalty built on our philosophy of providing the best for pets. Our employees are sales-driven individuals who thrive on helping pet parents find the best products for their furry family members. We don’t just sell products—we provide tailored solutions and trusted advice to create a memorable shopping experience. If you have a knack for sales, an eagerness to learn about pet products, and a commitment to gold-star customer service, we’d love to hear from you!&nbsp;&nbsp;&nbsp;
Our Assistant Managers are hands-on leaders who inspire and support their teams while delivering outstanding customer service. They play a key role in developing team members through coaching, guidance, and leading by example. Assistant Managers support and lead Sales Associates in daily retail operations, fostering a positive, inclusive, and high-performing team environment.&nbsp;
Responsibilities:
On an average day, Assistant Managers:&nbsp;
Engage &amp; Sell&nbsp;&nbsp;
<ul>
<li>
Actively approach and engage with our two-legged and four-legged customers.&nbsp;
</li>
</ul>
<ul>
<li>
Ask questions to understand customer needs and build lasting relationships.&nbsp;
</li>
</ul>
<ul>
<li>
Use the Pet Food Express Whole Life Approach to provide tailored recommendations that help customers live their best possible lives with their pets.&nbsp;
</li>
</ul>
<ul>
<li>
Provide coaching and development to Store Associates with timely and specific feedback to create a culture of action and accountability.&nbsp;
</li>
</ul>
Learn &amp; Educate&nbsp;
<ul>
<li>
Participate in and lead daily training and continuous educational programs to enhance your and your team’s product knowledge and sales skills.&nbsp;
</li>
</ul>
<ul>
<li>
Stay up to date about new products and trends in the pet community, visual priorities and brand messaging, and share what you know with your store team.&nbsp;&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Stay current on company information, business initiatives, policies, systems/technology and other tools that impact sales and performance; ensure important company information reaches all levels of the team.&nbsp;
</li>
</ul>
<ul>
<li>
Educate PFE Sales Associates on product benefits to help our customers find solutions for their pets' unique needs.&nbsp;
</li>
</ul>
Operate &amp; Maintain&nbsp;
<ul>
<li>
As a keyholder, lead Sales Associates through store opening and closing procedures&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Ensure accurate and secure cash handling by following company procedures, including opening and closing registers, processing cash drops, balancing drawers, and maintaining transaction accuracy.&nbsp;
</li>
</ul>
<ul>
<li>
Maintain a customer-ready store environment: Lead the unloading of shipments, restocking, and placement of product while maintaining visual and display standards.&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Clean and maintain the store (We lead by example – meaning all team members participate regularly in store cleaning tasks, including pet messes).&nbsp;
</li>
</ul>
<ul>
<li>
Maintain awareness of store’s safety standards, inventory accuracy, loss prevention, and uphold all company policy and procedures to support the overall store success.&nbsp;
</li>
</ul>
<ul>
<li>
Support overall store operations by performing additional duties as assigned, including tasks not necessarily covered by this listing.&nbsp;
</li>
</ul>
Qualifications:
<ul>
<li>
A passion for pets and a desire to help pet parents find the best solutions.&nbsp;
</li>
</ul>
<ul>
<li>
Minimum 2-year previous retail management and keyholder experience required. Experience in pet retail is a plus.&nbsp;
</li>
</ul>
<ul>
<li>
Eagerness to learn and lots of ambition. We’re growing and looking for people who are excited to grow with us!&nbsp;
</li>
</ul>
<ul>
<li>
Dependable and reliable with strong attendance and punctuality.&nbsp;
</li>
</ul>
<ul>
<li>
Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays.&nbsp;
</li>
</ul>
<ul>
<li>
Willingness to travel among neighboring stores.&nbsp;
</li>
</ul>
<ul>
<li>
Ability to lift, move, and carry up to 35 pounds using appropriate lifting techniques and following all safety rules.&nbsp;
</li>
</ul>
<ul>
<li>
Ability to climb and balance using a ladder and/or step stool.&nbsp;
</li>
</ul>
<ul>
<li>
Ability to continuously stand, walk, bend, stretch and engage in repetitive motions throughout shift.&nbsp;
</li>
</ul>
PFE Perks:
<ul>
<li>
Grow with us: Many potential career paths and options for advancement within the company&nbsp;
</li>
</ul>
<ul>
<li>
Continued Learning: A focus on your development and leadership training. Investment in your pet and product knowledge, you'll never see pets the same way!&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Generous in-store employee discount that extends to your family.&nbsp;
</li>
</ul>
<ul>
<li>
Benefits: All employees are eligible to participate in a number of Company-sponsored benefits, such as life insurance, pet insurance, Employee Assistance Program (EAP) and more.&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
FT employees are eligible for PTO, Health coverage, FSA options, dental, and vision insurance.&nbsp;
</li>
</ul>
<ul>
<li>
Plan for the future: 401k with employer match.&nbsp;
</li>
</ul>
<ul>
<li>
Bring your well-behaved pet to work.&nbsp;
</li>
</ul>
<ul>
<li>
Opportunities to make an impact in the community through the Pet Food Express Pet Fair, in-store fundraisers and adoption events benefiting local rescue and shelter partners, and more!&nbsp;&nbsp;
</li>
</ul>
The salary range for this position is expected to be $25.00-$26.50 per hour. Pet Food Express determines starting salary based on many factors, including but not limited to, local market rate, the qualified pool of candidates, internal compensation practices, a candidate’s actual skills and experience, and budget constraints.&nbsp;
This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities.

Pet Food Express is an Equal Opportunity Employer and does not discriminate against employees or applicants based on race, sexual orientation, gender identity, or any other characteristics protected by applicable law. This applies to all Pet Food Express activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. Pet Food Express also provides reasonable accommodation of religion and disability in accordance with applicable law. We celebrate diversity and are committed to creating an inclusive environment for all employees. Pet Food Express is a place where everyone can learn and grow. However you identify and whatever your background, please apply if this is a role that would make you excited to come to work every day.

For applicants in our San Francisco, or Los Angeles locations: Pursuant to the San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law.
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Retail Assistant Manager - San Anselmo

<h3>Job Description</h3>
Job Description
Are you ready to be a part of a crave-able team at Carl's Jr.? &nbsp;We’d love to meet you, if you care about having fun, being a SUPER STAR, being adventurous, are curious (searching for the best in yourself and the world around you), looking for transparency (what you see is what you get), focused on service and everyone leaving happy!
 
Guest satisfaction is at the heart of this position. Shift Leaders ensure their team prepares high quality products and are empowered to deliver an exceptional guest experience. &nbsp;Shift Leaders perform daily tasks and assign Team Members tasks as well. Shift Leaders routinely use Carl's Jr. tools and manuals to ensure compliance with brand and company standards.
 
Join Carl's Jr. Make your food dreams a reality. Experience Carl's Jr and help us deliver crave-able flavors that Feed your happy!
 
In our company, we:
• Provide timely, engaging, and friendly guest service
• Have fun, use creativity
• Gain a foundational work experience
• Treat all Team Members with dignity, respect, and honesty
 
Your Role:
• Assist the Restaurant Manager with management activities and duties
• Ensure all Team Members are performing their job responsibilities
• Provide timely, engaging and friendly guest service
• Have fun, be expressive &amp; creative
• Gain a foundational work experience
• Treat all other Team Members with dignity, respect, and honesty

Shift Leader in Training

<h3>Job Description</h3>
Job Description
Shift Leader
Our first Smashburger restaurant opened in 2007 with one single notion in mind;&nbsp;to serve a better burger!&nbsp; Better burgers takes better service,&nbsp;support and teamwork. That's why we treat&nbsp;our&nbsp;team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams’ learning and growth.”&nbsp;&nbsp;We just build better.&nbsp; Better Burgers. Better Teams. Better Experiences.
Better Benefits: Build a better experience work &amp; lifestyle!
<ul>
<li>Tip share-earn up to $2/hr. extra in tips</li>
<li>Get Paid $ to Refer your Friends*</li>
<li>RGMs, RMs, &amp; SLs are entitled to one (1) free meal each shift they work *</li>
<li>Flexible schedules in a fun, family friendly, team environment</li>
<li>Medical, Dental and Vision Options**</li>
<li>Paid time off – vacation and sick**</li>
<li>401K match (21 and older)</li>
<li>Employee Assistance Program</li>
<li>Fast track for career opportunities and management experience</li>
<li>Free uniform</li>
</ul>
**Eligibility based off of time in position and average hours worked
*Referred Employees Must Be in Good Standing &amp; Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions
&nbsp;
Shift Leader Responsibilities
<ul>
<li>Reporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:</li>
<li>Manage the performance of both FOH &amp; BOH employees</li>
<li>Promote a fun and positive work environment</li>
<li>Manage the effectiveness of people focused processes and systems</li>
<li>Provide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training&nbsp;</li>
<li>Reward and recognizes employee performance that exceeds company standards</li>
<li>Manage with integrity the daily completion of operational check lists to include</li>
<li>Line checks and uniform standards</li>
<li>Opening/closing check lists</li>
<li>Safe and deposit logs</li>
<li>Manage the guest experience metrics (NPS and OSAT)&nbsp;</li>
<li>Manage FSC operational standards daily</li>
<li>Ensure all food safety standards are followed &amp; in compliance with local health depts.</li>
<li>Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employees</li>
<li>Manage the successful onboarding and training for all new employees</li>
<li>Follow COGS management procedures for food ordering and inventory</li>
<li>Follow company cash policies to ensure minimal losses through theft or shortages</li>
<li>Manage daily labor</li>
</ul>
Shift Leader Requirements
<ul>
<li>Previous Shift Leader Experience</li>
<li>90-day completion of train the trainer course</li>
<li>Flexible to work nights, weekends, and holidays</li>
<li>Follow Smashburger uniform standards</li>
<li>Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations</li>
<li>Must successfully complete Smashburger training program</li>
<li>Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams</li>
<li>People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams</li>
<li>Excellent attention to detail</li>
<li>Proven time management, consistency, and organizational skills</li>
<li>Highly motivated, self-directed, and results driven</li>
<li>Physical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.</li>
<li>Ability to work in high temperatures</li>
</ul>
All applicants and employees have an equal opportunity for employment and advancement within Smashburger.&nbsp; Smashburger is dedicated to the principles of equal employment opportunity.&nbsp; We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law.&nbsp; This prohibition includes unlawful harassment based on any of these protected classes.&nbsp; Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual’s work performance or creating an intimidating, hostile, or offensive work environment.&nbsp; We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law.&nbsp; Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge.
We use eVerify to confirm U.S. Employment eligibility.
<a href="https://smashburger.com/job-applicant-privacy-policy" target="_blank">https://smashburger.com/job-applicant-privacy-policy</a>

 We use eVerify to confirm U.S. Employment eligibility.

Shift Leader

<h3>Job Description</h3>
Job Description
We are looking for a General Manager in Training to oversee all staff, budgets and operations of the local business unit. General Manager in Training responsibilities include formulating overall strategy, managing people and establishing policies. To be successful in this role, you should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive, while ensuring our profits are on the rise. Ultimately, you’ll help our company grow and thrive.
 
Responsibilities
<ul>
<li>Oversee day-to-day operations</li>
<li>Design strategy and set goals for growth</li>
<li>Maintain budgets and optimize expenses</li>
<li>Ensure employees work productively and develop professionally</li>
<li>Oversee recruitment and training of new employees</li>
<li>Evaluate and improve operations and financial performance</li>
<li>Direct the employee assessment process</li>
<li>Prepare regular reports for upper management</li>
<li>Ensure staff follows health and safety regulations</li>
<li>Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)</li>
<li>Hire and staff unit</li>
<li>Motivate and train future leaders</li>
</ul>
 
Skills
<ul>
<li>Proven experience as a Manager or similar executive role</li>
<li>Experience in planning and budgeting</li>
<li>Knowledge of business process and functions (finance, HR, procurement, operations etc.)</li>
<li>Strong analytical ability</li>
<li>Excellent communication skills</li>
<li>Outstanding organizational and leadership skills</li>
<li>Problem-solving aptitude</li>
<li>BSc/BA in Business or relevant field; MSc/MA is a plus</li>
</ul>
We Offer 
<ul>
<li>Paid Time Off</li>
<li>Health/Dental/Vision Insurance</li>
<li>401K</li>
<li>Employee Discount</li>
<li>Paid Training</li>
</ul>

GMIT

<h3>Job Description</h3>
Job Description
As a Part-Time In-Store Brand Ambassador, you will represent Ecowater inside select retail locations, engaging with shoppers, generating interest in our products, and scheduling free water testing appointments. This is a great role for outgoing, goal-driven individuals who want flexible hours and the chance to earn additional incentives.
Responsibilities
· Greet and engage with shoppers inside retail stores.
· Educate customers on the benefits of filtered and purified water.
· Schedule free in-home water testing appointments.
· represent the Ecowater brand professionally and positively.
· Being able to promote while standing 4-6 hours with Mandatory breaks.
· Paid Participation in product training and ongoing support meetings.
What we offer
-$25 per hour base pay
-Generous commission and bonus incentives
-Flexible part-time hours
-Paid product training
-Supportive and goal-oriented team culture
Qualifications:
-Friendly, outgoing, and confident speaking with the public
-Comfortable standing during shifts and working in retail environments.
-Sales or customer service experience is a plus (but not required)
-Reliable transportation to and from store locations.
Apply now to join our team of ambassadors committed to cleaner, healthier water for California families!
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