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<h3>Job Description</h3>
Job DescriptionDescription:
The Variel of Woodland Hills is looking to hire a qualified Concierge/Valet Supervisor that will perform concierge and valet duties, conduct daily/weekly reports, oversee the performance and development of the concierge and valet team, and establish and implement policies and procedures to maintain quality control and services to residents, staff, guests, and vendors. 
 
The Concierge/Valet Supervisor will be responsible for performing both supervisory, concierge and valet duties (other duties will be assigned as needed). He/She must be willing and able to do the following:
 
Supervisor Duties:
· Manage personnel issues and needs of assigned areas and employees to include, assisting with recruitment, hiring selection, evaluating, training, and terminations
· Support and develop team members in the performance of their duties, and manage deficient performance as required
· Ensure that all concierges &amp; valet drivers are properly uniformed, present a neat and professional appearance, and promote hospitality and service at the highest level at all times
· Communicate effectively with management and respond immediately to any requests
· Establish, monitor, and implement policies and procedures to identify, prioritize and resolve problems and to ensure that systems are operating efficiently and effectively
Concierge &amp; Valet Duties:
· Opens and closes the front desk and properly secures all files, keys, and equipment
· Secure the premises by monitoring entrances and visitors, ensuring that every guest signs in, and protects the company’s property, residents, employees, and visitors
· Respond to incidents and situations in a calm, problem solving and hospitable manner
· Drive and operate manual and automatic transmission vehicles, and effectively park and retrieve resident and visitor cars without causing damage to the vehicle
· Tag visitor keys with appropriate information, ensure all vehicles are legally parked to maintain a efficient flow of traffic, and report all vehicle incidents
Requirements:
REQUIRED CAPABILITIES &amp; SKILLS:
· Strong work ethic and initiative
· Exceptional customer service skills and hospitality
· Proficient in multiple computer operating systems
· Must have at least 3-5 years of customer service experience
· Strong leadership skills and minimum 1-3 years of previous Supervisor experience (collaborative style)
· Must have excellent verbal and written communication skills, interacting both internally and externally
· Ability to handle multiple assigned tasks in a fast-paced work environment
· Available to work a flexible schedule (including weekends and holidays)
 
PHYSICAL REQUIREMENTS/WORKING CONDITIONS:
· Must be able to lift up to 50lbs.
· Must be comfortable kneeling, carrying, bending, walking, and standing for extended periods of times
· Sits 4 hours per day; stands and walks 4 hours per day (combined)
· Ability to operate switchboard, computer, and other business equipment
· Ability to exercise a high degree of good judgement and independence while evaluating emergency and non-emergency situations and the ability to make split-second decisions
· Requires continuous mental and visual attention to diversified operations
· Must be able to multi-task and function efficiently despite distractions and interruptions
· Must have exceptional customer services skills and verbal and written communication skills when working with residents, coworkers, families, and public.

Concierge Supervisor

<h3>Job Description</h3>
Job DescriptionDescription:
Methods Machine Tools, Inc. supplies high-quality, high-precision machine tools and automation solutions, and designs integrated custom machining processes and systems. Headquartered in Sudbury, Mass., and in operation since 1958, Methods provides an end-to-end portfolio of best-in-class products, engineering, service, parts, training, and integration. Methods has more than 300 employees, seven technology centers, one high precision machining center, and has installed in excess of 45,000 machines throughout North America. 
 We currently have the following career opportunity available in Southern California:
 
Sales Representative 
 Methods Machine Tools, Inc. has an immediate opening for a CNC Machine Tool Sales Representative. This position is supported by our Technical Center including Applications, Automation, Inside Sales and Service. The Sales Representative is responsible for the development and performance of machine sales activities in the assigned region. The Sales Representative will build corporate identity and promote customer satisfaction and loyalty to ensure future sales growth and optimize revenue and profit by performing the following duties.
 Responsibilities:
· Develop new customers and maintain the customer base in the assigned territory.
· Create action plans to penetrate new markets and cultivate customer relationships. Take a primary role in the sales efforts to acquire key prospects and secure the order. Meet or exceed yearly sales target for your territory.
· Analyze and monitor sales forecast activity and profit margin performance and make the necessary changes in a timely manner to achieve goals consistent with Company objectives.
· Maintain forecast on new business/orders for your territory.
· Arrange for product demonstration at our Technical centers.
· Establish professional relationships within the industry and partner with customer to further understand and anticipate their needs
· Maintain daily communication with the Sales Manager.
· Active cold calling both on phones and in person
· Continuous maintenance of CRM for contacts, accounts, opportunities, quotes etc.
· Actively promote the company products and services on all social media platforms including LinkedIn, Instagram, and Facebook, etc.
· Active participation in industry trade association groups
 Preferred Qualifications:
· Bachelor's Degree from a four-year college or university in Sales or Business; and four to six years related experience and/or training; or equivalent combination of education and industry experience
· At least five years’ experience in machine tool, industrial or capital equipment sales
· Computer skill s and proficiency with Microsoft Office programs including Word, Excel, and PowerPoint. Knowledge and experience with CRM preferred
· Professional demeanor with excellent communication and presentation skills. Highly motivated, independent worker
· Exceptional customer following and loyalty; relationship builder
· Excellent follow-up and tracking skills
· Strong work ethic with the ability to multi-task and work under pressure.
· Solid time management, prioritization, and organizational skills
· Must work well with others and have team focused approach to solving client problems and discovering needs
 Preferred Skills:
· Knowledge of CNC Machining and understanding of complex milling/turning and EDM processes.
· Knowledge of CMM Inspection equipment and metrology practices. 
 Benefits:
Medical, Dental, Vision, Paid time off, Education Assistance, 401(k) Plan, and great opportunity to advance.
 Methods Machine is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Requirements:

Sales Representative - Southern California

<h3>Job Description</h3>
Job DescriptionDescription:
SUMMARY:
The Front Office Associate is responsible for welcoming, greeting, and checking in/outpatients and collecting insurance and patient personal information. The Front Office Associate answers phones and calls patients to verify appointments, as well as assists in filing and maintaining patient files, both electronic and paper.
 
ESSENTIAL FUNCTIONS:
To perform this job successfully, an individual must be able to perform each essential function satisfactorily, with or without accommodation. The requirements listed below are representative, but not all-inclusive, of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. 
 
<ul>
<li>Performs patient check-in process, verifies and updates demographics, verifies and updates insurance information on route slip and in Electronic Medical Records system.</li>
<li>Performs Route Slip and Day Sheet processes and procedures.</li>
<li>Scans and uploads Driver’s License and Insurance Cards.</li>
<li>Navigates and schedules patients in the Electronic Medical Records system.</li>
<li>Submits authorizations and/or creates tasks for patients.</li>
<li>Faxes/Scans and creates referral letters to PCPs or referring doctors.</li>
<li>Contacts patients to confirm and/or update appointments.</li>
<li>Performs patient check-out procedures.</li>
<li>Ability to perform backup protocol for processing patients in the event of system outages. </li>
<li>Collects and documents the patient’s chief complaint.</li>
<li>Verifies patient’s ocular and medical health history.</li>
<li>Documents any medications patient is taking. </li>
<li>Ability to perform a basic Visual Acuity (VA) assessment.</li>
<li>Ability to perform an intraocular pressure (IOP) test with a Tonopen unit.</li>
<li>Administer topical ophthalmic and dilation medications to a patient as directed.</li>
<li>Ensures a positive and professional environment where patients feel comfortable; prepares patients for treatment and assists doctors.</li>
<li>Maintains clean and orderly waiting area, including reading material/television.</li>
<li>Files charts, demographic forms, HIPAA Acknowledgement forms, insurance cards, etc. and ensures that they are accurately and completely uploaded into the Electronic Medical Records system.</li>
<li>Receives supply deliveries and rerouting them to appropriate staff.</li>
<li>Maintain an appropriate professional appearance and demeanor in accordance with Company policies. </li>
<li>Keep commitments and keep the direct supervisor informed of work progress, timetables, and issues.</li>
<li>Maintain strict compliance with State, Federal, and other regulations (e.g., OSHA, WC, HIPAA, ADA, FEHA, DOL, HR policies and practices).</li>
<li>Other duties as assigned by management.</li>
</ul>
 
Requirements:
REQUIRED: 
<ul>
<li>High School education, GED or equivalent. Valid driver’s license and automobile insurance. Ability to travel to other clinics as assigned.</li>
</ul>
DESIRABLE: 
<ul>
<li>Experience in the Ophthalmic or Optometric Industry. Experience in a medical office and/or customer service.</li>
</ul>
 
CERTIFICATES/LICENSES/REGISTRATIONS:
<ul>
<li>A valid Driver’s License may be required based on clinic location(s).</li>
</ul>
 
KNOWLEDGE/SKILLS/ABILITIES/TALENTS:
<ul>
<li>Team player and contributor coupled with excellent communication and interpersonal skills (oral and written). </li>
<li>Skills required include use and knowledge of WORD, EXCEL and use of standard office equipment.</li>
<li>Ability to respond to common inquiries from customers, staff, vendors, or other members of the community.</li>
<li>Ability to draw valid conclusions, apply sound judgment in making decisions, and to make decisions under pressure. </li>
<li>Ability to interpret and apply policies and procedures.</li>
<li>Must address others professionally and respectfully through actions, words, and deeds.</li>
<li>Detail-oriented, organized, process-focused, problem solver, self-motivated, proactive, customer service focused.</li>
<li>Displays independent judgment by willingness to make timely and accurate decisions based on available information that is sometimes vague or limited in nature. </li>
<li>Ability to multitask effectively and work in a fast-paced and sometimes ambiguous environment without compromising quality of work.</li>
<li>Ability to prioritize tasks and projects with limited direction while understanding and contributing to the success of the clinic.</li>
</ul>
 
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. 
<ul>
<li>This is primarily an office classification. Temperature conditions are controlled with limited direct exposure to hazardous physical substances. The noise level in the work environment is usually low to moderate. </li>
<li>Ability to travel between offices.</li>
<li>While performing the duties of this job, the employee is regularly required to sit, stand, walk, handle, or feel, reach with hands and arms, see, talk, and hear. The employee will frequently lift and/or carry reports, records and other materials that typically weigh less than 20 pounds. The employee is occasionally required to stoop, kneel, bend, or crouch. </li>
<li>Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, calculator, and other standard office equipment.</li>
</ul>
 
All of the information contained herein reflect general details as necessary to describe the principal functions of this classification, the level of knowledge and skill typically required and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Management reserves the right to add, modify, change, or rescind the duties and/or work assignments of all positions without advanced notice and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

Front Desk Associate

<h3>Job Description</h3>
Job DescriptionDescription:
Hello potential Red Door Candidate! Are you a ‘fun’ person? Do you have a love for people, a mind that works creatively, and thrive when working in a fast-paced team environment in a new and exciting industry full of puzzles, technology, and entertainment!? 
 
If your answer is yes, we’d love to review an application from you! 
 
Contrary to popular belief, our “Game Master” position has nothing to do with being a ‘gamer’ and everything to do with providing a 6-star guest experience.
 Heavily based on social skills, Game Masters must have the ability to be an enthusiastic, pleasant guide and make genuine connections with guests by being a fun, helpful "host" in the lighthearted and exciting atmosphere that Red Door Escape Room provides.
 
As a Game Master, you will:
Set the tone for every experience by..
<ul>
<li>Hyping up our players for their adventure</li>
<li>(Speaking with/in front of large groups of people is a must!)Communicating rules, guidelines, and storylines in an exciting way</li>
</ul>
 
Accurately guide and assist your team by..
<ul>
<li>Being alert, sharp, and focused on your team’s progress through monitors in our control room</li>
<li>Surveying / adapting to different situations and personality types in order to provide the service needed in the form of giving “hints” or “clues” to guide players along the way. </li>
</ul>
Foster the fun and immersive experience for guests by..
<ul>
<li>Becoming knowledgeable in all aspects of the position, immersing yourself and guests into our world through our connected storylines and characters in our episodes.</li>
<li>Finding special moments to create during every experience (Like having guests dance, or sing “Happy Birthday” for free hints!)</li>
<li>Ending all experiences with a high note whether the team has success or not. (Like celebrating victories with cheering and dance parties or giving words of encouragement for the “you were so close!” teams)</li>
</ul>
 
Work in a team environment that thrives in creativity by..
<ul>
<li>Working together and living by our company values (they’re good ones, trust us!)</li>
<li>Use downtime by completing maintenance projects or tasks to improve the life of our episodes (Like touch up painting, prop repair, etc)</li>
</ul>
 
 
Requirements:
Qualifications and Skills:
<ul>
<li>Customer service oriented</li>
<li>Strong confident personalities</li>
<li>Enthusiastic and positive attitude</li>
<li>Strong interpersonal communication skills and the ability to articulate clearly</li>
<li>Punctual and responsible</li>
<li>Possesses a team player mentality</li>
<li>Works well in a fast-paced environment</li>
<li>Basic knowledge and understanding of computers</li>
<li>Willing to grow and learn in various roles outside of the immediate position</li>
<li>Available to work weekends and evenings</li>
<li>(No knowledge/skills of technology, or "gaming" is required, but may be a plus)</li>
<li>Must be 18 years of age or older</li>
</ul>

Game Master - Front Desk

<h3>Job Description</h3>
Job DescriptionDescription:
Who Are We:
Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 82+ locations. We strive to achieve Planet Fitness’ mission to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment.
 
Who You Are:
All of our Team Members at Planet Fitness share one thing in common – a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone®
 
As an Overnight Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience! 
 
Benefits
<ul>
<li>On-Demand Pay </li>
<li>Medical, Dental and Vision insurance (full time employees only)</li>
<li>Employee perks and discount program</li>
<li>Free Black Card Membership</li>
<li>401(K) Plan Savings plan</li>
<li>$16.50 per hour</li>
</ul>
As the Overnight Front Desk Associate you will:
<ul>
<li>Work an overnight shift.</li>
<li>Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in.</li>
<li>Help to promote our Judgement Free Zone® by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.</li>
<li>Resolve member concerns and escalate to a leadership as needed.</li>
<li>Answer phones in a friendly manner and assist callers with their inquiries.</li>
<li>Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.</li>
<li>Perform prospective member calls and tours; assessing their membership needs.</li>
<li>Execute retail transactions with accuracy and drive sales goals in compliance with PCI policy</li>
<li>Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.</li>
<li>Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.</li>
<li>Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.</li>
<li>Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.).</li>
</ul>
Requirements:
What you bring to the table:
<ul>
<li>6-12 months of experience in a customer service environment is preferred</li>
<li>Must be 18 years of age or older</li>
<li>Willing to become CPR/AED Certified (Training provided by Planet Fitness)</li>
<li>Basic computer proficiency</li>
<li>Continual standing and moving throughout the club to accomplish tasks during shift.</li>
<li>Continual communicating in person or on the phone to exchange information during shift.</li>
<li>Must be able to lift up to 50 pounds.</li>
<li>Will encounter toxic chemicals during shift.</li>
<li>Moving self in different positions, including bending and twisting, to accomplish tasks.</li>
</ul>
This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.

Overnight Front Desk

<h3>Job Description</h3>
Job DescriptionDescription:
 Our team is looking to add an upbeat Front Desk Agent (part-time) to manage all aspects of front desk operations and be a key person of reference for our guests and vendors. To be successful in this role, you will need to extend professionalism and courtesy, have outstanding communication skills, and have the ability to work in a fast-paced environment.
 
This position requires flexible scheduling availability, including weekends and holidays.
Requirements:
Job Requirements:
<ul>
<li>Check-in/Check-out hotel guests</li>
<li>Process all payments according to established hotel requirements</li>
<li>Provide information and assistance to all guests and vendors</li>
<li>Prepares all necessary reports during each shift for the management team</li>
</ul>
 
Job Qualifications:
<ul>
<li>Highly motivated team player with strong initiative and desire for achievement</li>
<li>Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary</li>
<li>Ability to work well in stressful situations</li>
<li>Readily available and approachable for all guests while providing excellent guest service</li>
</ul>
 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week.
 
Training:
Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered.
 
Team Member Wellness Program: How We Thank You For All You Bring To The Team
 
Rewarding Benefits Package:
<ul>
<li>Healthcare including Medical, Dental, and Vision Insurance</li>
<li>HSA &amp; FSA plans available!</li>
<li>Dependent care FSA</li>
<li>Identity Theft Protection Insurance Commuter benefits including transit &amp; parking</li>
<li>Pet Insurance</li>
<li>PTO and Payroll Incentives for Annual Wellness Exams</li>
<li>Employee Assistance Program</li>
<li>Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services</li>
<li>Paid Sick and Vacation Time</li>
<li>Family Leave</li>
<li>401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution</li>
</ul>
Rewarding Hard Work:
<ul>
<li>Incentive based bonus program</li>
<li>Free room nights at our hotels and employee discounts within your hotel brand</li>
<li>Discounts for friends and family within your hotel brand</li>
<li>Team Member of the Month, Quarter, and Year recognition and bonus</li>
<li>Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work</li>
<li>Career Growth through our in-house training program with a path personalized to your desired goals</li>
<li>Referral bonus program to ANY of our locations</li>
</ul>
Equal Opportunity Employer
Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

Front Desk Agent (Part-Time)

<h3>Job Description</h3>
Job DescriptionDescription:
THE COMPANY
Cogir Senior Living, based in Scottsdale, Arizona, proudly oversees a network of senior living communities spanning 11 states nationwide. As a trusted leader in senior housing, we are dedicated to growth while maintaining our commitment to exceptional care for our residents and a supportive, growth-focused environment for our team members.
At Cogir, our culture is rooted in the core values of human focus, creativity, and excellence, which inspire us to continuously improve and achieve excellence in all we do. Join us in our mission to enrich the lives of our residents while building a meaningful and fulfilling career!
 
WHAT WE OFFER
<ul>
<li>Competitive wages, training, and growth opportunities.</li>
<li>Early access to paycheck (pay on demand).</li>
<li>Health, Dental, Vision, and Life Insurance.</li>
<li>Paid Vacation, Holidays, and Sick Leave.</li>
<li>401K with company match.</li>
<li>Free meals at work.</li>
<li>Employee Assistance Program.</li>
<li>Generous Employee Referral Program and more.</li>
</ul>
POSITION SUMMARY
The Concierge is an important part of our brand and has a dynamic role in their community as the first point of contact with our residents, families, visitors, and guests. This position will provide front desk coverage and exceptional customer service by consistently being pleasant and helpful to everyone walking through the doors and creating a welcoming and supportive environment. This position plays a key role in creating a positive experience within the senior living community by addressing inquiries, coordinating resident services, and maintaining efficient front desk operations.
 
KEY RESPONSIBILITIES
<ul>
<li>Answer a multi-line telephone, directing calls and inquiries as needed.</li>
<li>Greet all families, residents, guests, and vendors with a smile.</li>
<li>Maintain outside visitor logs and monitor access to the community.</li>
<li>Assist residents with scheduling transportation, activities, or appointments.</li>
<li>Support management with administrative tasks, such as data entry, scheduling, or light clerical work.</li>
<li>Order office supplies.</li>
<li>Address resident concerns or questions and escalate issues to management when necessary.</li>
<li>Complete work order requests.</li>
</ul>
Requirements:
CANDIDATE QUALIFICATIONS
Education:
<ul>
<li>High School Diploma or equivalent.</li>
</ul>
Experience, Competencies, and Skills:
<ul>
<li>At least 6-12 months of previous customer service or front desk experience in a hotel, retirement community, or office setting is required.</li>
<li>Working knowledge of various computer systems, including Word, Excel, and Outlook.</li>
<li>Patience and willingness to assist our residents, visitors, and team members.</li>
<li>Friendly, assertive, professional, outgoing, multitasked, and organized. </li>
<li>Excellent communication skills.</li>
<li>Availability to work flexible shifts, including weekends and holidays.</li>
<li>Ability to maintain confidentiality and adhere to ethical standards.</li>
</ul>

Concierge

<h3>Job Description</h3>
Job DescriptionDescription:
Who Are We:
Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 82+ locations. We strive to achieve Planet Fitness’ mission to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment.
 
Who You Are:
All of our Team Members at Planet Fitness share one thing in common – a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone®
 
As a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience! 
 
Hours:
<ul>
<li>6am-10am (Monday - Friday)</li>
</ul>
 
Benefits:
<ul>
<li>On-Demand Pay </li>
<li>Medical, Dental and Vision insurance (full time employees only)</li>
<li>Employee perks and discount program</li>
<li>Free Black Card Membership</li>
<li>401(K) Plan Savings plan</li>
<li>Pay Rate $17.77 per hour</li>
</ul>
As the Front Desk Associate you will:
<ul>
<li>Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in.</li>
<li>Help to promote our Judgement Free Zone® by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.</li>
<li>Resolve member concerns and escalate to a Manager as needed.</li>
<li>Answer phones in a friendly manner and assist callers with their inquiries.</li>
<li>Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.</li>
<li>Perform prospective member calls and tours; assessing their membership needs.</li>
<li>Execute retail transactions with accuracy and drive sales goals.</li>
<li>Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.</li>
<li>Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.</li>
<li>Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.</li>
<li>Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.).</li>
</ul>
Requirements:
What you bring to the table:
<ul>
<li>6-12 months of experience in a customer service environment is preferred</li>
<li>Must be 18 years of age</li>
<li>Willing to become CPR/AED Certified (Training provided by Planet Fitness)</li>
<li>Basic computer proficiency </li>
<li>Ability to lift up to 50 pounds</li>
<li>Ability to walk and stand for prolonged periods of time</li>
<li>Ability to continuously talk in person or on the phone during shift</li>
<li>Will occasionally encounter cleaning chemicals during shift</li>
</ul>
This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.

Front Desk

<h3>Job Description</h3>
Job DescriptionDescription:
SUMMARY
The Attendant is responsible for the cleanliness of tennis complex and exterior including patios, entrance areas, stairwells, walkways, tennis courts &amp; pro-shop. Other responsibilities include deep cleaning, handling guest’s requests, stocking and removing soiled towels, pressure washing courts and walkways, and performing special projects. Attendant contributes to the resort commitment to high quality guest service and teamwork.
 
Attendant is also responsible for assisting members and guests with checking in to their Tennis or Pickleball reservations. Walking them to their courts, assisting with any amenities they might require like towels, water, and tennis balls. Responsible for checking the reservation and lesson list from the Pro shop and confirming that the right participants are in the right locations. Responsible for ensuring that the guest pass system is enforced and correctly accounted for.
 
ESSENTIAL FUNCTIONS
1. Responds promptly to requests from guests and other departments.
2. Checks and cleans pathways/stairwells removing paper, insects, debris, cigarette butts, room service items, etc.
3. Check all wall sconces for burnt out light bulbs and reports as needed.
4. Sweep and damp mop floors.
5. Clean signs and exterior lighting.
6. Checks and cleans public restrooms at Palm and Sycamore courts.
7. Prepare courts based on RV standards and checks periodically throughout shift.
8. Pick up and review work assignments from Tennis department.
9. Pick up dirty glasses and wash them according to RV standards.
10. Complete all general cleaning assignments and any projects assigned by Supervisors.
11. Pick up all garbage and dirty towels around courts.
12. Check all public areas periodically.
13. Dust, polish and remove marks from walls and furnishings.
14. Clean mirrors, windows, high and low dusting.
15. Clean interior of Pro-shop, dust and sweep.
16. Wash tennis courts on a rotating schedule.
17. Maintain water and coffee stations.
18. Follow all OSHA and MSDS rules and regulations.
19. Follow all company safety and security policies and procedures.
20. Follow all resort policies and procedures, ensure uniform and personal appearance are clean and professional.
21. Develop and maintain positive working relationship with others.
22. Support team to reach common goals.
23. Ensure adherence to quality, expectations, and standards.
24. Actively participates in safety programs and abides by all injury reporting and safety behavior.
25. Participates in and supports hotel’s efforts towards community service, sustainability, and environmental initiatives.
26. Performs other duties as directed, developed, or assigned.
27. Obtain the reservations and lessons list from Pro shop, then walk the courts to verify that reservations are all in the right location.
28. Assist with enforcement of the members guest pass policy by checking to see how many guests they bring to their court reservations and then relaying this information in a timely manner to the Tennis manager if it doesn’t match the disclosed count.
29. check ball recycling bins are being used properly and replace when full.
30. Assist the members and guests with any on court water, racquet, or towel requests.
Requirements:
QUALIFICATIONS
Required
1. Prior housekeeping experience required.
2. Must have schedule flexibility AM/PM, weekends, and holidays.
3. Ability to learn quickly and work in fast paced position.
4. Ability to communicate in English with vendors, guests, and staff to their understanding.
5. Must be able to multitask gracefully.
Desirable
1. Prior 5 diamond resort experience.
2. Dynamic and personable
3. Floor care experience
4. Some tennis playing experience.
 
SKILLS
Required
1. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardizations exist.
2. Ability to focus attention to details.
3. Ability to maintain confidentiality of hotel guests and pertinent hotel information.
4. Ability to ensure security of guest room access and hotel property.
5. Ability to prioritize, organize and follow through.
6. Ability to resolve problems using good judgement.
 
TRAVEL REQUIREMENTS
1. Infrequent local travel may be required.
 
PHYSICAL DEMANDS
1. Frequent or occasional need to perform the following physical activities: reaching, bending, pushing, pulling, twisting, lifting, and climbing. Have frequent need to perform standing and walking activities related to inspecting property.
2. Constant need to perform the following physical activities: grasping, turning, finger dexterity.
3. Frequent need to stand and move about for long periods of time.
4. Ability to lift, pull and push 40 pounds frequently and 50 pounds occasionally.
5. Ability to stand for long periods of time and move moderate distances.
6. Vision requirements: constant need to view small print. Frequent need to see small details and things clearly beyond arms reach.
7. Hearing requirements: constant need to speak on telephone and or two-way radio, respond to general public and converse with staff. Ability to hear fire alarms and emergency equipment.
 
NOTE: A review of this description has excluded the marginal functions o the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform other job-related duties assigned by their supervisor.
This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
 
Salary: $20 per hour

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