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<h3>Job Description</h3>
Job Description
The luxurious Lafayette Park Hotel and Spa ranks #1 in the region, thanks to stylish guest rooms and suites, top-tier dining, sparkling event spaces and service that’s both gracious and intuitive. 
We are seeking a Bell Attendant to join our outstanding team. 
Our Bell Attendants are responsible for greeting all guests upon arrival at the hotel and welcoming them with our Woodside Spirit of caring, warm and genuine hospitality. Duties include transporting luggage to guest rooms, informing guests of all hotel service and features and creating a memorable welcome and departure experience, while ensuring the Hotel's high standards of quality are consistently met. 
<ul>
<li>Escorts incoming hotel guests to their guest rooms, assist with hand luggage, and offer information pertaining to available services and facilities of the hotel, points of interest, and entertainment attractions. </li>
<li>Transports guests’ luggage from the point of arrival to the assigned guestroom. </li>
<li>Assists guests with luggage from their current room to their re-assigned room. </li>
<li>Assists guest in locating lost or misplaced luggage. </li>
<li>Follow all safety, hygiene and cleanliness protocols at all times. </li>
<li>Correctly tags, stores and retrieves luggage from the storage area. </li>
<li>Familiarizes guests with the hotel facilities and features while escorting the guest to his/her room. </li>
<li>Assists guests and provide accurate directions and or information regarding the local area. </li>
<li>Inspect guest's room to ensure furnishings are in order and supplies are adequate. </li>
<li>Identifies and explains all features of room such as the thermostat control, clock radio, television operation and door-lock. </li>
<li>Familiarizes and explains to the guest how to place telephone calls and how to order on-command movies. </li>
<li>Anticipates the guests needs and responds promptly and acknowledges all guests. </li>
<li>Maintains positive guest relations at all time. </li>
<li>Delivers messages, mail and faxes to guestrooms promptly. </li>
<li>Retrieves and/or delivers articles for laundry and valet service. </li>
<li>Assists guests and request transportation services when necessary. </li>
<li>Transports guests in the hotel vehicle. </li>
<li>Maintains an accurate log record of guest calls for service. </li>
<li>Delivers packages, suitcases, and amenities to guests. </li>
<li>Promptly answer bell stand telephone within 3 rings using correct greeting and telephone etiquette. </li>
<li>Monitors and maintains the appearance of the lobby area and the luggage storage area. </li>
<li>All other duties as assigned by the supervisor. </li>
</ul>
Regular attendance in conformance with the standards, which may be established by the Hotel from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action up to and including termination. Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all associates are required to fully comply with the hotel rules and regulations for the safe and efficient operation of the facility. QUALIFICATIONS 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>Fluency in English in both verbal and written communication.</li>
<li>Understands guest’s service needs.</li>
<li>Able to perform job functions with great attention to detail, speed and accuracy.</li>
<li>Excellent organizational skills.</li>
<li>The ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy to diffuse anger, collect accurate information and resolve conflicts.</li>
<li>Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.</li>
<li>Ability to read and comprehend simple instructions, short correspondence, and memos.</li>
<li>Ability to compute basic arithmetic.</li>
<li>Must be able to work weekends.</li>
<li>Able to drive various types of vehicles, stick shift, automatic, etc.</li>
<li>Ability to write simple correspondence.</li>
<li>Able to work in a fast-paced environment.</li>
<li>Meets legal age requirements for the position.</li>
</ul>
EDUCATION and/or EXPERIENCE
Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma is preferred. Previous hospitality experience is preferred. 
CERTIFICATES, LICENSES, REGISTRATIONS
Must have a valid California Driver License and a good driving record. CPR certification preferred. 
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions 
While performing the duties of this job, the associate is regularly required to stand and talk or hear. The associate frequently is required to walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The associate must regularly lift and/or move up to 75 pounds and occasionally lift and/or move up to 75 pounds.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
While performing the duties of this job, the associate is occasionally exposed to outside weather conditions. 
The noise level in the work environment is usually moderate. 
GROOMING
All employees must maintain a neat, clean and well-groomed appearance (specific standards available.) 
PAY SCALE
The pay scale for this position is $18.00 per hour plus gratuity. This is the pay range for this position that the Hotel reasonably expects to pay.
The Lafayette Park Hotel &amp; Spa is an equal employment opportunity employer. Company policy prohibits unlawful discrimination based on race, color, national origin, ancestry, ethnicity, religion (including religious dress and grooming), sex, gender, sexual orientation, gender identity (including gender-related appearance and behavior), partnership status, pregnancy (childbirth, breastfeeding, or related medical condition), age, physical or mental disability, medical condition, military or veteran status, status as a victim of domestic violence, sexual assault, or stalking, genetic information, marital status, ethnicity, alienage, citizenship status or any other protected classification, in accordance with applicable federal, state, and local laws. Consistent with the American’s With Disabilities Act, applicants may request accommodation needed to complete the application process. Please contact the People and Culture Department if you have any questions regarding this policy.

Bellperson, Part-time, Lafayette Park Hotel & Spa

<h3>Job Description</h3>
Job Description
Full-Time Activities Assistant (Temp to Hire)
As an Activities Assistant, you are responsible for assisting with the overall planning and implementation of a varied activity program designed to meet the physical, emotional and spiritual needs of the Health Center residents. You will lead groups of 5 to 20 resident seniors in a variety of activities. These activities can range from physical exercise classes to games, music, cards, and bingo.
Why you’ll love The Orchards:
We strive to make sure our employees are reaching their goals and working in the role they enjoy. We provide the perfect environment for learning all aspects of restaurant dining and opportunities for growth. We listen to feedback and make changes to ensure the best work environment. The Orchards is a Continuing Care Retirement Community (CCRC) offering a variety of villas and apartment homes to hundreds of residents. Full services are provided, including restaurant dining, housekeeping and laundry, maintenance services, transportation, fitness classes, wellness programs, and numerous activities. The Orchards is our health center with assisted living, skilled nursing, and memory care.
Full-Time: Sunday-Thursday 8:30am-5:00pm
<ul>
<li>$21 based on experience</li>
<li>Full-Time benefits including Medical, Dental, Vision, and Life Insurance.</li>
<li>401k with employer match.</li>
<li>We offer great Paid Time Off (PTO), Paid Holidays, and Flex Holidays.</li>
<li>Friendly and caring guests and staff.</li>
<li>Opportunity for daily pay and tuition assistance.</li>
</ul>
Job Description
The Activities Assistant designs and runs group classes and activities with residents. The Activities Assistant must have the ability to work with a variety of high and low functioning individuals within the same class. The activities assistant must be comfortable leading large groups of adults while being able to calmly assist residents in need of extra help.
What you will bring
Our ideal candidate will be reliable and follow safety procedures and duties assigned by a supervisor.
<ul>
<li>High School Degree required.</li>
<li>Preferred experience leading group activities for students, camps, or other organized activities.</li>
<li>Preferred 40-hour Basic Course for activities professionals. (National Certification Council for Activity Professionals - NCCAP)</li>
<li>Preferred 1+ years of experience in a social or recreation program or a healthcare setting working with seniors.</li>
<li>Experience in an Assisted Living setting is highly desired.</li>
</ul>
PHYSICAL REQUIREMENTS/WORKING CONDITIONS:
Frequent standing, stooping, bending, stretching, squatting for approximately 60% of work day. Must be able to push residents weighing generally up to 200+/- lbs. in wheelchairs. Must be able to lift up to 35 lbs. occasionally. When lifting over 35 lbs. you are required to ask for assistance. Occasionally push and/or pull wheeled carts and equipment generally weighing up to 200 lbs. May be exposed to communicable diseases including HIV and Hepatitis B viruses; industrial and household chemicals; offensive odors; and combative behavior.
Please apply to this job or look at other available positions using the link below!
<a href="https://visitorchards.com/careers/current-openings/" target="_blank">https://visitorchards.com/careers/current-openings/</a>
Our company is committed to a diverse and inclusive workplace. We are an equal opportunity employer that does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
#ZR

Activities Assistant

<h3>Job Description</h3>
Job Description Job Summary Ensures the efficient and effective operation of the Front Desk department of the hotel. Guides and directs line staff to achieve established goals and objectives. Ensures total guest satisfaction through employee training, motivation, and performance management. Responsibilities 
<ul>
<li>Welcomes guests in a friendly, prompt and professional manner.</li>
<li>Schedules, coordinates, directs and delegates work to Front Desk department associates.</li>
<li>Manages the performance of Front Desk agents, coaching and counseling as deemed to be appropriate and conducts annual performance reviews.</li>
<li>Trains new employees on compliance with company, hotel, and brand standards.</li>
<li>Makes recommendations for disciplinary action of employees as appropriate.</li>
<li>Maintains good working relationships and communications with all departments.</li>
<li>Verifies accurate room status information is maintained and properly communicated according to the procedures established.</li>
<li>Resolves guest complaints quickly, efficiently and courteously.</li>
<li>Updates, maintains, monitors and prepares group information and requirements, including relaying the appropriate information to relevant departments.</li>
</ul>
Qualifications 
<ul>
<li>1-2 years customer service experience.</li>
<li>Ability to stand for 8 hours</li>
<li>Basic knowledge of computers and software including ability to use e-mail, word processing, spreadsheet software and hotel management system.</li>
</ul>
Benefits/Perks 
<ul>
<li>Excellent benefits include: Medical, dental, life, PTO, and 401k with company match for full-time associates</li>
<li>We offer an excellent travel discount program.</li>
<li>Opportunity to grow, we promote from within</li>
</ul>
Excel Hotel Group is a fully integrated property ownership, management, and development company enjoying exciting growth. We believe that our family-driven culture is the backbone of our company.

Front Desk Supervisor

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>401(k)</li>
<li>Competitive salary</li>
<li>Employee discounts</li>
<li>Flexible schedule</li>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
</ul>
 Benefits/Perks 
<ul>
<li>Flexible Scheduling</li>
<li>Career Advancement Opportunities</li>
<li>Competitive Compensation</li>
<li>Fun Working Environment</li>
<li>Interact with Pets</li>
</ul>
Job Summary Are you a pet lover with a passion for customer service? If so, wed like to hear from you! We are seeking an outgoing and organized individual to be the Front Desk Associate at our busy clinic. As the Front Desk Associate, you will be the first point of contact for our customers. You will greet pet owners and check in pets, schedule appointments, process payments, and generally ensure that the clinic is a welcoming place. Responsibilities 
<ul>
<li>Greet owners as they arrive</li>
<li>Check in animal patients for their appointments</li>
<li>Collect and confirm pet and owner information</li>
<li>Answer phones</li>
<li>Schedule, confirm, and cancel appointments</li>
<li>Process payments</li>
<li>Other administrative duties, as assigned</li>
</ul>
Qualifications 
<ul>
<li>Excellent customer service skills</li>
<li>Effective communication with clients and coworkers</li>
<li>Comfortable working with a variety of animals</li>
<li>Proficient in Microsoft Office, scheduling software, and other technology</li>
</ul>

Front Desk

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>Competitive salary</li>
<li>Employee discounts</li>
<li>Paid time off</li>
</ul>
 We are urgently hiring and looking for motivated team members to join us right away. As a Front of House Team Member, you will be responsible for providing exceptional service to our guests in a fast-paced, dynamic environment. You will rotate across three key stationscashier, expo, and baristaensuring smooth and efficient operations while creating a welcoming atmosphere. Shifts typically run from 7:30 AM to 3:30 PM, offering consistent daytime hours and a stable schedule. All team members also assist with dishwashing duties as needed. This role requires the ability to stand for long periods, lift up to 25 pounds, and perform repetitive tasks in a fast-paced setting. By joining our team, you will have the opportunity to grow and develop your skills in a supportive, customer-focused workplace. We are dedicated not only to delivering outstanding service and hospitality to our guests, but also to fostering a positive, collaborative environment for our team members. We also offer cross-training opportunities for team members who are interested in gaining experience in the kitchen. This includes learning how to make and assemble salads, sandwiches, avocado toast, and more, as well as assisting with food prep. Cross-training allows you to expand your skills, discover different aspects of the restaurant, and become an even more versatile member of our team. Key Responsibilities: Expo (Food Runner) 
<ul>
<li>Match the kitchen ticket with the expo ticket, ensuring order accuracy.</li>
<li>Cross out the items on the ticket that are ready to be brought to the table.</li>
<li>Run food to the guests' tables in a timely manner, ensuring prompt service.</li>
<li>Check orders for presentation, accuracy, and quality before serving to guests.</li>
<li>Communicate with team members to address any guest concerns or issues. </li>
<li>Cashier </li>
<li>Greet and welcome guests as they arrive at the restaurant.</li>
<li>Take customer orders accurately and efficiently, handling cash and credit card transactions.</li>
<li>Answer guest inquiries about menu items, ingredients, and pricing.</li>
<li>Maintain a clean and organized work area. </li>
<li>Barista </li>
<li>Prepare and serve a variety of hot and cold beverages, including coffee, tea, and specialty drinks, according to recipe guidelines and restaurant standards.</li>
<li>Maintain the cleanliness and organization of the beverage station.</li>
<li>Restock supplies as needed, ensuring adequate inventory levels.</li>
<li>Provide excellent customer service, answering guest questions about beverage offerings and</li>
<li>making recommendations. </li>
<li>Dishwashing </li>
<li>Assist in washing dishes, glassware, and utensils as needed.</li>
<li>Maintain a clean and sanitary dishwashing area.</li>
<li>Follow proper dishwashing procedures and food safety guidelines.</li>
<li>Support other team members in maintaining a clean and organized kitchen and dining area. </li>
<li>Qualifications: </li>
<li>Previous experience in a restaurant or customer service role is welcomed, but not required.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Ability to multitask and work efficiently in a fast-paced environment.</li>
<li>Strong teamwork and collaboration skills.</li>
<li>Flexible schedule and availability, including weekends and holidays.</li>
</ul>

Front of House Team Member

<h3>Job Description</h3>
Job Description
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following and other duties may be assigned as necessary:
<ul>
<li>Support in managing the daily operations of the hotel, ensuring that all departments are running smoothly and efficiently.</li>
<li>Supervise and lead the Front Desk, Concierge, and other key operational areas to ensure the highest level of Guest service is provided.</li>
<li>Provide cross-training for all team members for all shift-related duties and responsibilities.</li>
<li>Monitor team performance, provide feedback, and assist with training and development to ensure staff meet the hotel's service standards.</li>
<li>Assist in creating and delivering pre-shift and departmental meetings</li>
<li>Address Guest inquiries, complaints, and requests promptly, ensuring follow-up to confirm Guest satisfaction.</li>
<li>Assist with scheduling and resource allocation to ensure the hotel operates within its financial targets.</li>
<li>Collaborate with department leaders and team members to ensure that Guest experiences are personalized and exceed expectations.</li>
<li>Ensure compliance with all hotel policies, service standards, and federal regulations, including health and safety standards.</li>
<li>Conduct regular inspections of facilities to identify and resolve maintenance issues and ensure that the property is in excellent condition.</li>
<li>Assist with the recruitment, interviewing, and hiring of hotel staff as needed.</li>
<li>Implement and oversee employee engagement initiatives to foster a positive work environment and enhance Team Member satisfaction.</li>
<li>Assist with marketing efforts to promote the hotel’s services and amenities, collaborating with the marketing team as required.</li>
<li>Ensure that all hotel records and reports are accurately maintained and up to date.</li>
<li>Communicate effectively with Guests, team members, and other departments to ensure a seamless operation and effective interdepartmental communication.</li>
<li>Assist in managing hotel reservations and rooms inventory.</li>
<li>Assist with budgeting and meeting financial goals.</li>
<li>Assist hotel management with training, coaching, and mentoring Team Members</li>
<li>Must maintain knowledge of all Jamul Casino Resort events, products, amenities, player tiers, incentives, rewards, and services.</li>
<li>Create, implement, and continuously improve methods to ensure exemplary Guest service.</li>
<li>Must be able to work varied shifts, including weekends and holidays.</li>
<li>Demonstrate and exemplify Jamul Casino Resort’s core values (F.I.R.S.T.) daily, both internal and external Guests.</li>
<li>Performs other duties as assigned, requested, or deemed necessary by management. </li>
</ul>
QUALIFICATION REQUIREMENTS 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Must be at least 21 years of age.
<ul>
<li>3+ years’ experience in hospitality</li>
<li>1+ year experience in a supervisory/lead role</li>
<li>Experience in hotel expansion preferred</li>
<li>Must have flexibility to work all shifts including holidays, nights, weekends, and overtime as business needs dictate</li>
<li>Experience in utilizing Hotel systems such as Infor HMS, Duetto, Agilysys, HotSOS, etc.</li>
<li>High school diploma or equivalent required; a degree in Hospitality Management, Business, or a related field is preferred.</li>
<li>Bilingual preferred.</li>
<li>Must be reliable, pleasant, and maintain a positive attitude.</li>
<li>Experience with Forbes and AAA standards highly preferred</li>
<li>CPR and/or First Aid certification preferred (company provided if needed).</li>
</ul>

Hotel Supervisor

<h3>Job Description</h3>
Job DescriptionFront Desk Associate at Burn 60Job Description
Burn 60 is looking for a great Front Desk Associate! This position is part-time (a few hours per week) and requires the candidate to be present on-site at the studio, as this is not a remote job. Our number one priority is our clients and we are committed to enhancing client experiences at every touchpoint. The Front Desk Associate plays a crucial role in shaping these experiences, providing a welcoming, helpful, and organized frontline for our clients.
This opportunity is perfect for individuals who are passionate about fitness, excel in communication, and wish to immerse themselves in a dynamic, supportive environment. By joining our team, you will contribute directly to the smooth running of operations and ensure that all our clients receive the world-class service they expect at Burn 60.
Duties and Responsibilities
<ul>
<li>Manage the front desk – greet clients by name upon entry in a warm and professional manner.</li>
<li>Assist clients with purchases, managing bookings, and answering queries using our studio software.</li>
<li>Ensure the front desk and lobby area are tidy and presentable at all times. </li>
<li>Maintain the safety and security of client belongings throughout their visit.</li>
<li>Provide exceptional customer service, resolving any on-the-spot issues that arise.</li>
<li>Introduce new clients to coaches and studio amenities using our approved induction system.</li>
<li>Stay knowledgeable about our products and services, providing clients with accurate information.</li>
<li>Assist in setting up for classes, ensuring that all areas are organized and ready for clients.</li>
<li>Handle client feedback constructively and proactively contribute to improving our service delivery.</li>
<li>Maintain knowledge of all studio promotions and pricing to ensure clients are informed about available packages and offers.</li>
<li>Schedule clients for classes using the studio's booking system and follow up on appointments.</li>
<li>Conduct regular checks of studio facilities, reporting any maintenance issues promptly.</li>
</ul>
Requirements
<ul>
<li>High school diploma or equivalent education.</li>
<li>Excellent communication skills – both verbal and written.</li>
<li>Friendly, energetic and fun personality with a customer-centric focus.</li>
<li>Ability to multi-task, prioritize, and manage time effectively.</li>
<li>Strong organizational and planning skills.</li>
<li>Ability to learn and troubleshoot studio software.</li>
<li>Flexible availability to cover various shifts, including early mornings, evenings, and weekends.</li>
<li>Ability to undertake physical requirements of the job, including standing for extended periods and moving weights around during clean-up. </li>
<li>First aid certification or willingness to obtain one upon hiring.</li>
<li>Work experience in a similar role is a plus. </li>
<li>Passion for health and fitness is a plus. </li>
<li>Perks: free classes / membership and merch.</li>
</ul>

Front Desk Associate

<h3>Job Description</h3>
Job Description
 Are you brave enough to be a ghost tour guide? Ready to share incredible experiences in your city as you bewitch and enchant audiences? Then embrace the shadows and become our next ghost tour guide!&nbsp;
Our passion at US Ghost Adventures is enchanting storytelling. We specialize in dark, forgotten, and secret history. We are looking for creatives, history buffs, true crime junkies, and paranormal enthusiasts willing to dive deeper into the dark side of humanity. We thrive on igniting a sense of wonder in every guest on our ghost tours, and as a ghost tour guide you will weave enthralling stories as you lead tours down the ghastly streets of your city.
Ghost Tour Guide Pay &amp; Benefits:
<ul>
<li>$50 - $70 a day/night (including tips) - this depends on the number of tours given</li>
<li>TIPS!! These can range from $20 to over $100 for a 1-2 hour tour</li>
<li>Cash bonuses for good reviews</li>
<li>Free or discounted tours for you and close family/friends all over the country</li>
<li>Flexible schedules, fun part-time work, ability to earn tips in addition to pay</li>
<li>The chance to get to know your city and meet a lot of fun people from all over the country!</li>
</ul>
To learn more about our Ghost Tour Guide here is a short video: 
 Ghost Tour Guide Requirements
<ul>
<li>Qualified candidates should be skilled in public speaking</li>
<li>Applicants should reside near downtown (within 25 miles) and have reliable transportation</li>
<li>Applicants should be passionate about storytelling and history</li>
</ul>
US Ghost Adventures&nbsp;offers entertaining, historic, and authentic ghost tours of the United States' most haunted cities – over 100 cities and counting! We aim to deliver fun yet honest accounts of the hauntings that are so prevalent nationwide. While our stories are derived from historic research, a ghost tour wouldn’t be the same without the ghost stories from our guide network across the country. &nbsp;
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1stULq1MRo

Tour Guide

<h3>Job Description</h3>
Job Description
Essential Duties and Responsibilities
The following and other duties may be assigned as necessary: 
<ul>
<li>Greet and welcome guests, ensuring a warm and professional first impression that aligns with the Jamul Casino Resort’s hospitality standards </li>
</ul>
<ul>
<li>Manage the full guest registration process, including handling reservations, confirming stays, and collecting necessary guest information such as contact details and length of stay. </li>
</ul>
<ul>
<li>Seamlessly execute all check-in and check-out procedures while maintaining accuracy and efficiency to minimize wait times and enhance the guest experience. </li>
</ul>
<ul>
<li>Proactively assist with creating a memorable stay for our guests by providing detailed information on available rooms, rates, amenities, and local attractions. </li>
</ul>
<ul>
<li>Verify payment methods, process credit card authorizations, and ensure accuracy in guest billing and tracking records. </li>
</ul>
<ul>
<li>Address guest inquiries, complaints, and issues in a prompt, courteous, and professional manner, ensuring timely resolution and guest satisfaction. </li>
</ul>
<ul>
<li>Collaborate with housekeeping and other departments to ensure all rooms are clean, well-maintained, and ready to meet the needs of each guest. </li>
</ul>
<ul>
<li>Coordinate group reservations, VIP services, and personalized arrangements for special events or occasions, ensuring a seamless experience for our guests. </li>
</ul>
<ul>
<li>Actively upsell hotel amenities, such as dining options and spa services, to enhance the guest experience. </li>
</ul>
<ul>
<li>Maintain accurate records of bookings, reservations, and payments using the property’s management systems. </li>
</ul>
<ul>
<li>Approach problem-solving with a proactive mindset, anticipating potential challenges, and addressing issues after they affect the guest experience. </li>
</ul>
<ul>
<li>Stay readily available and approachable to all guests, fostering a welcoming and supportive environment throughout their stay. </li>
</ul>
<ul>
<li>Communicate effectively with guests, team members, and managers, confidently responding to questions and offering solutions that reflect the resort’s commitment to excellence. </li>
</ul>
<ul>
<li>Adhere to our AAA standards and follow them during each interaction consistently. </li>
</ul>
<ul>
<li>Think outside the box to wow our guests with thoughtful and anticipatory gestures. </li>
</ul>
<ul>
<li>Adheres to all grooming standards as outlined by leadership </li>
</ul>
<ul>
<li>Participate in trainings to develop self </li>
</ul>
Requirements / Qualifications / Skills
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
<ul>
<li>1+ years’ experience as a Hotel Front Desk Agent </li>
</ul>
<ul>
<li>1+ years’ experience in guest service </li>
</ul>
<ul>
<li>Experience with Property Management Systems (PMS) such as Infor HMS, SRH preferred </li>
</ul>
<ul>
<li>Must have excellent verbal and written communication skills.  </li>
</ul>
<ul>
<li>Proficient in handling cash, credit card transactions, and maintaining accurate financial records. </li>
</ul>
<ul>
<li>Strong organizational skills with attention to detail in managing guest information, reservations, and payments. </li>
</ul>
<ul>
<li>Familiarity with basic computer skills, including proficiency in MS Office (Word, Excel) </li>
</ul>
<ul>
<li>Must have flexibility to work all shifts including holidays, nights, weekends, and overtime as business needs dictate.  </li>
</ul>
<ul>
<li>High school diploma or equivalent </li>
</ul>
<ul>
<li>Must be able to acquire and maintain an appropriate gaming license.  </li>
</ul>

Front Desk Agent

<h3>Job Description</h3>
Job Description
Job description:
Position: Full-Time Receptionist/Front Desk
Location: Remote
Schedule: Monday – Friday, 8:30 AM – 5:00 PM PST
Compensation: $20/hr
We are a well-established psychiatric practice dedicated to providing exceptional mental health care. We are seeking a professional and friendly Receptionist/Front Desk Associate to join our team and serve as the first point of contact for our patients.
Key Responsibilities:
<ul>
<li>Answer and direct phone calls professionally</li>
<li>Schedule and manage patient appointments</li>
<li>Check and return voicemails promptly</li>
<li>Review, sort, and scan faxes to the appropriate providers</li>
<li>Manage answering service messages and ensure timely follow-up</li>
<li>Scan documents, medical records, and lab results into patient charts</li>
<li>Send Zoom links to doctors and patients for telehealth appointments</li>
<li>Conduct insurance verifications via portal and phone (temporary role)</li>
<li>Process patient payments (credit card, checks, cash)</li>
<li>Register new patient demographic information accurately</li>
<li>Call patients to collect copays and remind them of required intake forms</li>
<li>Follow up with new patient referrals</li>
<li>Check patients in and out for their appointments</li>
<li>Provide administrative support to assigned doctors</li>
</ul>
Qualifications:
<ul>
<li>Minimum 2 years of Receptionist experience at a medical practice</li>
<li>Prior experience working remotely</li>
<li>Strong communication and organizational skills</li>
<li>Ability to multitask in a fast-paced environment</li>
<li>Professional and compassionate demeanor when interacting with patients</li>
</ul>
If you are a detail-oriented and customer-focused professional looking to join a compassionate team, we encourage you to apply!
We are an Equal Opportunity Employer.
Job Type: Full-time
Work Location: REMOTE

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