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<h3>Job Description</h3>
Job DescriptionDescription:
Job Summary: As a Guest Service Associate, you’ll interact with guests and support daily restaurant operations by taking orders, serving food, maintaining cleanliness, and restocking supplies to ensure a welcoming and efficient environment. 
Key Responsibilities:
<ul>
<li>Greet guests with a friendly attitude and assist with food orders </li>
<li>Maintain knowledge of the menu and answer guest questions </li>
<li>Keep the dining area, patio, and restrooms clean and well-stocked </li>
<li>Follow proper food safety, hygiene, and cash handling procedures </li>
<li>Assist with restocking and cleaning tasks as needed </li>
<li>Support new team member training and follow company policies </li>
</ul>
Qualifications:
<ul>
<li>Restaurant or retail experience preferred </li>
<li>Strong communication and basic math skills </li>
<li>Must be able to lift up to 30 lbs and stand for extended periods </li>
<li>Flexible availability, including nights, weekends, and holidays </li>
<li>Reliable transportation required </li>
</ul>
Work Environment:
Fast-paced restaurant setting with indoor and outdoor duties. Exposure to kitchen equipment, cleaning supplies, and varying temperatures. Must be able to work closely with a team and handle multiple tasks efficiently.
Requirements:

Guest Service Associate (GSA)

<h3>Job Description</h3>
Job DescriptionDescription:
Job Purpose Summary
Interacts with Guests and maintains cleanliness in support of a productive and profitable restaurant, including greeting the Guest, taking the order, putting the order out quickly, keeping the restaurant clean, and restocking the restaurant.
Essential Job Duties
<ul>
<li>Is involved and interacts with Guests concerning their food orders and needs. Always smiles and greets the Guest with a proper greeting.</li>
<li>Is knowledgeable about all menu items.</li>
<li>Creates a positive energy by maintaining a positive attitude and approach to Guest problems and opportunities.</li>
<li>Keeps the restaurant clean. Cleans the dining room, patio, and restroom facilities as needed and/or directed by Management. Takes out the trash as needed. Maintains personal hygiene as prescribed by law and Rubio’s Dress Code standards.</li>
<li>Stocks/Restocks the dining room facilities and cashier-area equipment and supplies as needed.</li>
<li>Ensures safe and accurate money handling. Maintains cash variance within allowable limits, according to Rubio’s GSA Cash Handling Policy. Counts money accurately.</li>
<li>Follows all Company safety and security policies and procedures.</li>
<li>Completes all required training checklists. Assists in the training of new GSA’s by ensuring proper training and use of checklists. </li>
</ul>
Non-Essential Job Duties
May perform similar and incidental duties as required by Management.
Job Qualifications
Education: No specific education is required.
Experience: Some restaurant or retail experience is preferred.
Knowledge: Knowledge of aspects of the restaurant industry. 
Language Skills: Ability to communicate in English, both orally and in writing.
Math Skills: Ability to perform money-related mathematical calculations. 
Other: Individual must have reliable transportation to arrive at work on time.
Other Abilities: Ability to maintain a high level of patience with others. Requires working closely with co-workers for long periods of time.
Reporting Relationships
Reports to the General Manager, Assistant Manager and/or Shift Leaders.
Major Business/Professional Contacts
The GSA will have constant contact with Guests, managers (including shift leaders,) restaurant Team Members, and occasional contact with the Restaurant Support Center staff. It is necessary for the GSA to conduct these relationships with professionalism and cooperation for the betterment of the Company. The GSA will regularly give suggestions to his/her manager regarding operations. The GSA is expected to follow appropriate procedures with respect to all communications (General Manager, District Manager, People Services Business Partner, and Regional Director.)
Working and Environmental Conditions
Works indoors and outdoors (patio, for events, or to take trash to the dumpster.) Constant exposure to fumes from restaurant, food preparation equipment, and cleaning solvents (ex. flour dust, cooking fumes and gases.) Constant fluctuation in temperature and conditions (ex. heat, cold, humidity) due to movement from one cook area to another. Some noise and vibration exposure. If working an event, may work outdoors in varying temperatures and in different environments such as golf courses and beaches. If assisting with a delivery, may help carry food in catering bags to Guest’s cars. 
Physical Demands
Must have the ability to lift 30 lbs. Ability to stand or walk for long periods of time. Requires clear speech in English. Performs fine hand manipulation during money handling and cleaning operations. Must be able to reach 5’6” minimum. Flexible hours, night and day, weekends and holidays. Ability to operate all related restaurant tools and equipment. 
Tools and Equipment Used
Cash register, walk-in refrigerators, soda and tea machines, dishwasher, cleaning equipment (towels, broom, dust pans, mops, etc.,) and cleaning solvents (bleach, cleanser, window cleaner, etc.)
Requirements:

Guest Service Associate

<h3>Job Description</h3>
Job DescriptionDescription:
Job Summary: As a Guest Service Associate, you’ll interact with guests and support daily restaurant operations by taking orders, serving food, maintaining cleanliness, and restocking supplies to ensure a welcoming and efficient environment. 
 
Key Responsibilities:
<ul>
<li>Greet guests with a friendly attitude and assist with food orders </li>
<li>Maintain knowledge of the menu and answer guest questions </li>
<li>Keep the dining area, patio, and restrooms clean and well-stocked </li>
<li>Follow proper food safety, hygiene, and cash handling procedures </li>
<li>Assist with restocking and cleaning tasks as needed </li>
<li>Support new team member training and follow company policies </li>
</ul>
 
Qualifications:
<ul>
<li>Restaurant or retail experience preferred </li>
<li>Strong communication and basic math skills </li>
<li>Must be able to lift up to 30 lbs and stand for extended periods </li>
<li>Flexible availability, including nights, weekends, and holidays </li>
<li>Reliable transportation required </li>
</ul>
 
Work Environment:
Fast-paced restaurant setting with indoor and outdoor duties. Exposure to kitchen equipment, cleaning supplies, and varying temperatures. Must be able to work closely with a team and handle multiple tasks efficiently.
Requirements:

<h3>Job Description</h3>
Job Description
Job Title: Seasonal Part-Time Guest Care Associate (with Chocolate Experiences Focus) Hours: 12 hours Department: Guest Care (with Chocolate Experiences focus) Report: Director of Guest and Partner Services &amp; Chocolate Experiences Manager Schedule: Sat &amp; Sun: 9:30 am-12:30 pm onsite, Mon, Tues, Wed: 9:30 am-11:30 am onsite Pay rate: $32.10/hour Location: Onsite at 2600 16th Street, San Francisco
About Us Dandelion Chocolate is a bean-to-bar chocolate factory in San Francisco’s Mission District. We make chocolate from only two ingredients, cocoa beans, and cane sugar, and travel to origins as often as we can to build good, trusting relationships with the producers who grow and ferment our beans. Now we’re seeking a Guest Care Associate to support our Chocolate Experience (Chex) team throughout our busiest season.&nbsp;
Day in the Life At 9:45am on Saturday, just 15 minutes before the first tour, you check in with today’s Chex (Chocolate Experiences) team members to ensure they note a nut allergy for the praliné class and to let the tour guide know a tour is now twelve, not eleven, so no need to wait for a last-minute straggler. With classes, tours, and the factory humming, you reach out to our remote Guest Care team to respond to any other Chex-related inquiries – voicemails, emails, chats, and calls. While responding to an email for a 100-person factory buyout with a virtual tasting,&nbsp; you see an in-person factory guest wandering aimlessly around the factory floor and you take a quick moment to redirect them to their class. A bit later, the twelfth tour person unexpectedly appears and the café team asks for your help uniting them with the in-progress tour. The remaining Saturday goes smoothly with only one call from a guest reporting a lost thermos they may have left in the classroom. You spot the thermos and move it to the café area with a post-it note of their phone number and a note to the café team with the time the guest will stop by to retrieve it. Just before you leave, you double check that the noon tour is flowing smoothly and that there are no last-minute cancellations for the later afternoon events. With the factory fully activated and your inboxes at zero, you head home. About You Above all, you’re great at multi-tasking and reading between the lines to understand intentions, unspoken needs, and to experience the world through guests’ eyes. Our ideal candidate can write emails for a desired emotional impact, connect with in-person guests with grace, guide a VIP guest through the factory to plan their upcoming buyout event, and will help cement Dandelion Chocolate’s reputation as a San Francisco landmark through exceptional hospitality and chocolate-inspired events. Success in this role is measured both by data (numbers of repeat guests, sales figures, etc.) and also from the personal relationships that naturally follow genuine, one-on-one connections.
Responsibilities:
<ul>
<li>Chocolate Experience (Chex) Expertise: You are the go-to person (via in-person, email, chat, and phone) for a range of experiences such as a high-touch VIP guest who wants a holiday factory buyout to a tourist who wants to know if they can walk to the 16th Bart station at night. You will work with the Chex team to understand offered events and to be able to answer questions such as, “Can I bring my three-year-old on the tour?” “How many people can I bring to a factory buyout?” “Is there parking available?” “Can I bring an external caterer to my party?” “Do you have an oven available for my party?” “Is there locked storage available for a tour group’s luggage?” “Can I bring glitter and garlands?” You're responsible for understanding the operating details of the factory, the events, guest expectations, our Chex systems and operations, and then ensuring Chex offerings meet and exceed expectations.</li>
<li>On-site Chex Experience Support: Our factory is almost always bustling with classes, tours, private events, and chocolate programming. Be available onsite from 9:30-12:30 on Saturday and Sunday to support the Chex team with tours, answer phone calls from guests who need technical help rescheduling tours, handle inbound private event inquiries, and answer guest questions such as – “Did I leave my purse?” “Is there room for another person in this class?” “Can I book a second tour for this afternoon?” “Can I meet with someone to see the space in person?” “Can I book the factory for our company’s holiday party and what’s the maximum capacity and deposit?” You ensure that guests have exceptional experiences by ensuring that the events calendar is up-to-date, noting guest requests (e.g. a special birthday, a Michelin-starred chef) are recorded and read by the Chex team, and by being an extra set of eyes and ears for the chocolate factory.</li>
<li>Communication &amp; Scheduling: Whether it's a private truffle making class or a school factory tour, you will be on hand to assist with event booking, calendaring, and scheduling. This will involve a keen eye for detail such as remembering to send an invoice for a private buyout 30 days prior to the event. Take ownership for ensuring the Chex team has the information they need to be successful by providing an end of the day report, recording any issues in GChat for the team, documenting notes in the calendaring systems such as, “The 10am Tuesday tour needs wheelchair accommodations.” and confirming that the Chex team has read the reports and been able to respond appropriately.&nbsp; When additional clarification is needed (e.g. does a stone fruit allergy include almonds), follow-up with the guest in a timely manner. On weekends, be within earshot of the Chex team and assist in-person such as a guest needing assistance with the restroom, greeting early arrivals, moving a cart of dirty dishes to the kitchen, and helping the café team greet a large group at the door.</li>
<li>Hospitality &amp; Tone: Ensure that all Chex-related guest communications receive a timely, helpful response with a warm, calm, detail-oriented voice, while within our SLA standards. For chat, we respond in minutes, for email we typically respond within a few hours. During business hours, we aim to answer all calls when they are received. Help ensure every guest interaction reflects the same level of care and thoughtfulness as our chocolate.</li>
<li>Strategy and Input: You learn the most about an organization when something goes amiss – a lost order, a misscheduled tour, or a sold-out bar. Each time you handle a guest issue, you see an opportunity to improve our operations and event offerings. Work across the organization to research and resolve issues. Help teams create goals (e.g. we should have more summer events next year), improve experiences (e.g. could we have a recipe take-home), &amp; evolve operations (is there a better scheduling tool that will scale better) based on guest feedback. Help shine light on systems that could be improved so that we avoid making the same mistakes each year and our experiences continue to improve. Record and provide that day-to-day feedback into our Guest Care logging tools so that we can share our learnings and suggestions at our quarterly company-wide Guest Care meeting.</li>
<li>Team Player: Manage your time strategically and when you have downtime, ask the Guest Care and Chex teams how you can best assist overarching team goals across Wholesale, Corporate, and Guest Care, especially during the busy holiday season when our success depends upon everyone’s coordinated efforts. During the winter season, we see a 2-3x influx of guest activity – spirits and expectations can be high! We are looking for Guest Care team members whom we want to work with again and again, even when the emails, chats, and calls are at their busiest.</li>
<li>Digital Savvy &amp; Discretion: Research whether an email is a scam before forwarding it to others., know when to loop in other teams (PR receives press inquiries, HR receives reference check requests) and which issues require legal or personnel sensitivity (e.g. someone asks for the CEO’s email, a guest asks if a boxed chocolate set has an allergen, an influencer asks for a free class in exchange for a TikTok post, the IRS requests a wage garnishment for an existing team member). When you learn about something potentially sensitive, maintain confidences, and don’t allow that information to influence how you interact with others.</li>
<li>Other tasks as necessary</li>
</ul>
Requirements
<ul>
<li>Availability: This role requires weekends on Saturday &amp; Sunday from 9:30 am-12:30 pm and Monday-Wednesday from 9:30-11:30 am so you can assist with the first tour of the day and the factory is ready. This role will be temporary from August 2025 until the new year when we reevaluate the role and the fit.&nbsp;</li>
<li>Emotional maturity: You’re working with guests from all over the world. Your dedication to providing great service helps you put even the testiest guest at ease.</li>
<li>Excellent verbal and writing skills: You have impeccable spelling and grammar and communicate with simplicity and warmth. You read between the lines and write emails for a desired emotional effect. Your verbal and written communication goes above and beyond what is expected of a guest support role. You are not only communicating clearly, but fostering a relationship with the guest through genuine connection.&nbsp;</li>
<li>Active listening: You are naturally curious and ask questions to understand the context for guest questions.&nbsp;</li>
<li>Technical know-how: We use tools such as Gorgias, Square, Shopify, Aircall, Shipsation, spreadsheets, and Google Suite, just to name a few. We’re happy to train anyone -- a can-do attitude will serve you well.</li>
<li>Previous experience multitasking: Scheduling events involves a lot of moving parts and communication. You must be super organized and thorough in your work and previous experience in a role that required organization is essential.&nbsp;</li>
</ul>
To Apply Please email <a href="mailto:jobs@dandelionchocolate.com" target="_blank">jobs@dandelionchocolate.com</a> with a copy of your resume and cover letter. You’ll stand out from the crowd if you include one or two sentences detailing a favorite food experience. We do our best to respond to all serious candidates within 7-14 days. We look forward to hearing from you!
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Seasonal Part-Time Guest Care Associate (with Chocolate Experiences Focus)

<h3>Job Description</h3>
Job DescriptionDescription:
Does the idea of earning unlimited commission plus a generous bonus drive you to want to succeed?
Are you looking to put your talent for sales and love of the beauty industry to good use? 
Do you thrive in a fast-paced, results-driven team environment?
If so, WE’VE GOT YOUR NEXT GREAT CAREER OPPORTUNITY!
We are a dynamic professional salon service committed to providing guests with a first-class waxing experience. As a Guest Service Associate at European Wax Center, you will use your expertise and product knowledge to ensure every moment is an opportunity for confidence! Our comprehensive training will provide you with all the tools you need, and to show our appreciation, we offer competitive pay and performance incentives throughout your career.
In this role you will:
<ul>
<li>Assess guest needs and provide information on product features and Wax Pass benefits.</li>
<li>Achieve company sales goals on a daily, monthly, and annual basis. </li>
<li>Receive the tools you need to become a rockstar sales associate and maximize your income.</li>
<li>Turn your passion for the beauty industry into a rewarding career with excellent growth potential.</li>
</ul>
With your help, we’ll give our guests a reason to Walk In, and Strut Out.
Wax Center Partners/European Wax Center is one of the fastest-growing beauty franchises in the country! Don’t miss the opportunity to be part of one of the largest and most reputable companies in the beauty industry! 
<a href="http://www.waxcenterpartners.com" target="_blank">www.waxcenterpartners.com</a> 
WHAT’S IT LIKE BEING PART OF EUROPEAN WAX CENTER?
<ul>
<li>We Care About Each Other</li>
<li>We Do The Right Thing</li>
<li>We Delight Our Guests</li>
<li>We Have Fun While Being Awesome</li>
</ul>
WHAT’S IN IT FOR YOU?
<ul>
<li>401(k) Retirement Savings Plan</li>
<li>Medical, Dental, Vision, and Disability Insurance</li>
<li>Paid Time Off</li>
<li>Discounts on waxing services and retail products</li>
<li>Free waxing during Wax Associate Training</li>
<li>Best-in-class training and continuous education</li>
<li>Advancement opportunities for those wanting to further their career</li>
<li>A fun, well-managed work environment</li>
</ul>
Requirements:
WHAT WE’RE LOOKING FOR:
<ul>
<li>A reliable go-getter with an understanding of the sales process</li>
<li>A passion for sales excellence through education; sales experience is strongly preferred but not required. If you are outgoing and personable, we have an amazing training program!</li>
<li>Ability to responsibly open and close the center; this is a key holder position!</li>
<li>Willingness to work a flexible schedule, including mornings, evenings, and weekends</li>
<li>Someone outgoing, self-sufficient, and motivated</li>
<li>Talent for providing exceptional customer service.</li>
<li>A professional appearance at all times</li>
<li>An Associate who takes pride in their work and will uphold Wax Center Partners/European Wax Center core values</li>
</ul>

<h3>Job Description</h3>
Job Description
Apply Here: <a href="https://secure.onehcm.com/ta/FSINNS.jobs?ShowJob=755160065&amp;TrackId=ZipRecruiter" target="_blank">https://secure.onehcm.com/ta/FSINNS.jobs?ShowJob=755160065&amp;TrackId=ZipR…</a>
JOB DESCRIPTION:
About Green Gables Inn
Green Gables Inn is operated by Four Sisters Inns. The inn has 11 rooms and is situated directly across from the ocean in Pacific Grove. Green Gables Inn is a beautiful, Queen Anne-style Victorian mansion.
About Gosby House Inn
Located in the heart of Pacific Grove and fully renovated in Spring 2023, Gosby House Inn thoughtfully ushers in a new era while honoring its storied past. Throughout the inn, antiques and vintage elements are paired with modern-day amenities, rich textiles, and custom furnishings to create the perfect blend of old and new.
When We Need You
Tuesday. Wednesay, Friday, Saturday, Sunday
About the Position
Our overnight innkeeper is responsible for assisting guests after hours, from 9 pm until 5 am. This person must have reliable transportation to be able to attend to guests at either inn throughout the night.
The job requires setting up for breakfast at Green Gables, ensuring that common areas look picture perfect, and assisting guests with late check-ins or other urgent needs. The overnight innkeeper may sleep in a private room when the work has been completed and guests do not need assistance, waking to take calls from in-house guests.
Essential Duties and Responsibilities Include (But Are Not Limited To):
<ul>
<li>Provides exceptional service to guests</li>
<li>Greets late arrivals, check them in, and show them to their room</li>
<li>Answers phone calls and/or text messages from in-house guests</li>
<li>Sets up for breakfast service</li>
<li>Walks the property and ensure common areas and grounds are secure, neat, and orderly</li>
<li>Stays up-to-date on company safety protocols</li>
<li>Effectively communicates all guest activity and/or any issues to the incoming front desk team member via communication logs</li>
<li>Maintains a positive attitude and works well independently and as a member of a team</li>
</ul>
ABOUT FOUR SISTERS INNS
Four Sisters Inns is a collection of boutique inns and small hotels located in California’s most desirable destinations. Each is one-of-a-kind, offering guests an authentic and personalized experience, beautiful accommodations, and exceptional service. Over the past 40 years, Four Sisters Inns has developed a loyal following. We remain committed to fostering a culture that values our employees, guests, and investors.
CORE VALUES
At Four Sisters Inns, we hire team members that embody our five core values:
<ul>
<li>
Grace. At Four Sisters Inns, grace is about being professional, patient, and having true generosity of spirit when it comes to all people in all situations.
</li>
<li>
Grit. Grit is our passion and resilience; our desire and drive to not be defeated nor take things personally.
</li>
<li>
Attentive. It’s all about the little details in our business; they matter. We deliver on those details with genuine care. Our heart is truly in it.
</li>
<li>
Adaptable. We stay adaptable so our guests can stay relaxed. We're always ready for the unexpected. Remaining open, flexible, and able to pivot and switch gears at a moment's notice is essential.
</li>
<li>
Above and Beyond. We take everything just one step further than the expected for our guests, fellow team members, and supervisors. We seek out small moments to make a big impression.
</li>
</ul>
QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
EDUCATION and/or EXPERIENCE
<ul>
<li>
One-year certificate from college or equivalent training; or three to six months related experience, or equivalent combination of education and experience.
</li>
</ul>
LANGUAGE SKILLS
<ul>
<li>
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to guests and other employees of the organization.&nbsp;
</li>
</ul>
MATHEMATICAL SKILLS
<ul>
<li>
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute ratios.&nbsp;
</li>
</ul>
REASONING ABILITY
<ul>
<li>
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.&nbsp;
</li>
<li>
Ability to apply common sense to various issues that arise on a regular basis.&nbsp;
</li>
</ul>
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.&nbsp;
<ul>
<li>
While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; and taste or smell. The employee is required to walk, talk, hear, and climb up and down stairs and balance; and stoop, kneel, crouch, crawl or use step stools or ladders.&nbsp;
</li>
<li>
The employee must occasionally lift and/or move up to 50 pounds.&nbsp;
</li>
</ul>
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.&nbsp;
<ul>
<li>
While performing the duties of this job, the employee occasionally works near or with moving mechanical parts and sharp knives, and in outside weather conditions. The employee is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals and risk of electrical shock. 
</li>
<li>
The noise level in the work environment is usually moderate
</li>
</ul>
FOUR SISTERS INNS IS AN EQUAL OPPORTUNITY EMPLOYER
We enthusiastically accept our responsibility to make employment decisions without regard to race, (including, but not limited to, hair texture and protective hairstyles including but not limited to, such hairstyles as braids, locks, and twists), religious creed, color, age, sex, sexual orientation, gender, gender identity, gender expression or transgender status, the genetic information of an employee or employee’s family member, national origin (including an individual's use of a driver's license issued without satisfactory proof of presence in the U.S. but otherwise meeting criteria set forth under California law (otherwise referred to as "AB 60 licenses"), religion, marital status, medical condition, disability, military service or veteran status, perceived or actual pregnancy, childbirth, breastfeeding or related medical conditions, or any other classification protected by federal, state, and local laws and ordinances.&nbsp;

Overnight Guest Services Associate, Part-Time Variable

<h3>Job Description</h3>
Job Description
Apply Here: <a href="https://secure.onehcm.com/ta/FSINNS.jobs?ShowJob=738384384&amp;TrackId=ZipRecruiter" target="_blank">https://secure.onehcm.com/ta/FSINNS.jobs?ShowJob=738384384&amp;TrackId=ZipR…</a>
Summary
As a Guest Service Associate at Newport Beach Hotel, you’ll be the go-to for guests from when they make their reservation to the day they check out. You’ll be the face that warmly greets them, helps them plan an amazing getaway, answer questions, resolve issues, and ultimately plays a critical role in making their stay enjoyable.
With a passion for helping others, strong attention to detail, and a willingness to go above and beyond for our guests, as a Guest Service Associate, you will be an integral member of our small but mighty team.
What You’ll Do
<ul>
<li>Foster a warm and friendly environment for all guests and team members</li>
<li>Provide excellent customer service to all guests throughout the entirety of their stay - being ready, willing, and genuinely happy to help guests at all times</li>
<li>Provide guests with ideas to enhance their stay: promote upsell packages upon arrival, make local recommendations, and assist guests in making reservations and/or appointments as needed&nbsp;</li>
<li>Genuinely connect with guests through multiple channels of communication, including in-person, email, telephone, and text messaging</li>
<li>Manage calls to the hotel: answering questions, providing information about the various rooms and current rates/promotions, making new reservations, adjusting or canceling existing reservations, and providing local recommendations</li>
<li>Manage arrivals: greet guests, register and assign rooms, check IDs and collect credit cards, provide tours and detailed information about the property, and assist the guest to their room when requested</li>
<li>Manage departures: ask guests about their stay, resolve any issues, collect payment and keys, send a receipt, and make any final adjustments to the guests' bill</li>
<li>In the absence of the manager, you will be responsible for all activities at the hotel and may be required to lead and/or assist housekeepers, kitchen staff, maintenance, etc.</li>
<li>Work with fellow team members in the Housekeeping and Kitchen departments, notify them of early check-ins, late check-outs, changes, or special guest requests</li>
<li>Work within the five core values of Four Sisters Inns: Grace, Grit, Attentiveness, Adaptability, Above &amp; Beyond</li>
<li>Promote the collection: develop a knowledge of other Four Sisters Inns and communicate information about the collection to guests&nbsp;</li>
<li>Any other duties as assigned</li>
</ul>
When We Need You
<ul>
<li>Varying schedule depending&nbsp;on&nbsp;occupation</li>
<li>Friday, Saturday, and Sunday</li>
<li>Afternoons and Evenings, late night until midnight</li>
<li>Around 16-24 hours per week</li>
</ul>
Perks of the Job
<ul>
<li>Paid sick leave</li>
<li>Yearly free night at select hotels in the Four Sisters collection</li>
<li>Discounted Team Member Rate for you plus a Friends and Family rate&nbsp;</li>
<li>Opportunities to learn and grow: we offer certifications and training to help you grow and develop your hospitality career</li>
<li>Tax-Saving 401K Retirement Plan</li>
<li>Being part of a beautiful and prestigious hotel collection in California</li>
</ul>
What You Bring to the Team
<ul>
<li>A positive, can-do attitude and a high degree of professionalism</li>
<li>Proven experience providing excellent guest service</li>
<li>A joy for interacting with guests and fellow team members, and helping them to have the best experience possible</li>
<li>Teamwork mindset: Willingness to jump in wherever and whenever needed to lend a hand to a fellow team member for the greater good of the guest experience</li>
<li>A strong work ethic</li>
<li>Knowledge of and enthusiasm for travel and the local area (including restaurants, wineries, shops, activities, etc)&nbsp;</li>
<li>The ability to thrive in, adapt, pivot, and embrace a workplace environment that evolves and changes daily&nbsp;</li>
<li>The ability to remain calm and show grace, even during stressful situations</li>
<li>The desire to go above and beyond to help guests and team members</li>
</ul>
About Four Sisters Inns
Four Sisters Inns is a collection of 17 boutique inns and small hotels located in California’s most desirable destinations. Each is one-of-a-kind, offering guests an authentic and personalized experience, beautiful accommodations, and exceptional service. For the past 45 years, Four Sisters Inns has developed a loyal following. We remain committed to fostering a culture that values our employees, guests, and investors.
Our Company Culture
<ul>
<li>We operate with a high level of integrity and are committed to maintaining a professional and respectful work environment</li>
<li>At Four Sisters Inns, we work as one team with one goal and encourage a collaborative approach</li>
<li>We offer a small team setting where your input is valued and your efforts make an impact</li>
<li>We believe that our team member's experience is equally as important as our guests</li>
<li>We believe in providing learning and growth opportunities for our team members, and strive to promote from within the company whenever possible</li>
<li>We are a majority woman-owned business</li>
</ul>
FOUR SISTERS INNS IS AN EQUAL OPPORTUNITY EMPLOYER
Four Sisters Inns is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, military service or veteran status, physical or mental disability status, or any other applicable legally protected characteristics as outlined by the federal, state, and local governments.&nbsp;

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