Job Description
Senior Product Safety Manager
Location: Hybrid (Burlingame & Redwood City, CA – Mon–Wed in-office)
Travel: Frequent international travel to manufacturing sites in Asia required
Reports to: Chief Safety Officer
Salary & Benefits: $180-200k+ extensive benefits (see below)
About the Company
Our client is a global, omni-channel retailer with a strong heritage in holiday and home décor. Best known for its flagship brand – a name synonymous with quality and craftsmanship – the business is now expanding into licensed decorative lighting through exclusive partnerships with leading global brands. With a culture rooted in care, integrity, and innovation, the company empowers its teams to deliver exceptional, safe, and joyful experiences to customers around the world.
Key Requirements
We are seeking a strategic and technically skilled product safety leader with strong electrical engineering credentials. The ideal candidate will bring a proven track record in consumer product safety, particularly in electrically powered goods, and possess both deep regulatory knowledge and a pragmatic, collaborative approach to integrating safety into product design.
Must-have qualifications and experience:
- Bachelor’s degree in Electrical Engineering or related field (Master’s preferred)
- 11+ years in product safety management, with a focus on electrical/consumer products
- Expertise in global safety regulations and standards (UL, CE, IEC, etc.)
- Proficiency in FMEA, Fault Tree Analysis, and safety testing methodologies
- Experience managing incident investigations, root cause analysis, and CAPA
- Strong documentation and certification process knowledge
- Familiarity with EMC, Wireless, and Environmental compliance considerations
- Proven leadership experience managing teams and driving cross-functional alignment
- Excellent communication, analytical, and stakeholder influencing skills
- Comfortable with frequent international travel, particularly to Asia-based factories
Preferred qualifications:
- Background in consumer electronics
- Familiarity with reliability engineering and statistical safety analysis
- Hands-on experience with lab testing equipment and certification labs
- Experience building QA/safety teams and nurturing a safety-first culture
Role & Responsibilities
The Senior Product Safety Manager will lead the end-to-end safety programme for the company’s licensed decorative lighting range, embedding risk-aware practices into product development, testing, and commercialisation.
Programme Leadership
- Define and evolve the organisation’s product safety vision and risk tolerance
- Lead the global safety programme across all phases of product lifecycle
- Stay ahead of regulatory and market developments; identify emerging risks
- Act as a safety culture champion across engineering, sourcing, and QA teams
Compliance & Risk Management
- Ensure full compliance with relevant global safety regulations (UL, CE, IEC, etc.)
- Lead hazard analyses and conduct detailed risk assessments at product and component levels
- Oversee and improve testing protocols, including misuse scenarios and feature validation
Incident Response & Continuous Improvement
- Investigate product safety incidents and lead root cause and CAPA activities
- Implement feedback loops using data, incident learnings, and benchmarks to strengthen future product safety
Regulatory Affairs & Documentation
- Own all compliance documentation: test results, certifications, technical files, etc.
- Guide development of compliant user manuals, labels, and warnings (e.g. UL 588, IEC 60598)
Cross-Functional Collaboration
- Provide expert technical input to product, engineering, legal, and sourcing teams
- Deliver training on global safety protocols and evolving standards to internal teams and factory partners
Compensation & Benefits
This is a full-time, permanent role offering a high-impact opportunity with a competitive compensation package, including:
- Base salary plus annual cash-based incentive plan
- 100% employer-paid medical, dental, and vision premiums (team members); 85%+ for dependents
- Annual HSA contributions up to $2,000
- Fertility benefits and FSA (medical, transit, dependent care)
- Generous parental leave, volunteer time off, and sabbatical leave after 10 years
- Company-paid life, AD&D, short/long-term disability insurance
- 401(k) with company match (up to $4,000/year)
- Annual continuous learning stipend of $1,000
- Home office setup support up to $300
- Extensive wellness, identity protection, and merchandise discount perks
Diversity & Inclusion
Our client is committed to creating a diverse, inclusive, and equitable environment. All qualified applicants will receive equal consideration without regard to race, ethnicity, gender identity, sexual orientation, religion, disability, veteran status, or any other legally protected characteristic. Reasonable accommodations are provided to support candidates through the hiring process and in performing essential job functions.