Workforce Scheduling Specialist

Job Description

Job Description21st Century Home Health Services (21HHS) is dedicated to delivering exceptional care to patients while building a supportive and rewarding environment for employees. With hospital readmission rates consistently below 10%—well under the industry average of 15%—and recognition as a 2024 Top Workplace, 21HHS has proven that quality outcomes for patients go hand-in-hand with engagement and satisfaction for employees.
As the fastest-growing home health agency in Northern California, 21HHS has expanded into Marin and Sonoma counties while maintaining its reputation for excellence. Positive reviews on Yelp, Google, Glassdoor, and Indeed underscore both the high standard of care and the strength of our employee experience.
For HR and Talent Acquisition professionals, this growth presents a unique opportunity: to shape the future of our workforce, scale programs that attract and retain top clinical talent, and strengthen a culture of recognition, empowerment, and development. At 21HHS, you won’t just support hiring and HR operations—you’ll play a pivotal role in building the people foundation that enables compassionate care and sustained industry leadership.
Are you a strategic thinker with a passion for logistics and territory management? Do you thrive in a dynamic environment where your critical thinking skills can make a significant impact? Join our skilled home health company as a Workforce Scheduling Specialist and play a pivotal role in optimizing our operations, ensuring our clinicians are effectively deployed, and maintaining optimal staffing levels across all areas. In this role, you will help lead how we scale and staff our company territories across the Bay Area & Sacramento, California.Key Responsibilities

• Utilize advanced logistics tools (CareStitch, Google Sheets) to assign, manage, and create territories for our team of over 350 clinicians.
• Develop and implement strategies to optimize territory assignments, ensuring efficient coverage and balanced workloads.
• Conduct regular assessments to identify areas that are understaffed or overstaffed, providing actionable insights for resource allocation.
• Analyze data to identify trends, inefficiencies, and opportunities for improvement in territory management and staffing levels.
• Work closely with clinicians and stakeholders to build strong relationships and ensure smooth operations.
• Address logistical challenges with innovative solutions and critical thinking.
• Generate regular reports on territory performance, logistics efficiency, and staffing needs, and identify opportunities for improving support staffing.

Qualifications

• Proven experience in logistics, territory management, or a related field.
• Experience with workforce planning and staffing analysis is a plus.
• Strong analytical skills, proficiency with logistics tools, and excellent problem-solving abilities.
• Exceptional interpersonal and communication skills to build equity and trust with a large team.
• Bachelor's degree in logistics, business administration, or a related field is preferred.

What We Offer

• Attractive compensation package commensurate with experience.
• Comprehensive health benefits, retirement plans, and paid time off.
• Opportunities for career advancement and professional development.
• A supportive and collaborative team culture.

21st Century is an equal opportunity employer, committed to fostering a diverse and inclusive workplace. We strictly prohibit discrimination or harassment of any kind, including but not limited to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, or any other characteristic protected under federal, state, or local law.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.