Job Description
Job DescriptionSummary:
The Quality Manager organizes, plans, and leads a skilled team of quality engineers, inspectors, and document control clerk in establishing and monitoring key metrics to provide quality products to customers. The manager is responsible for all quality aspects within the business. The manager is also responsible for leading the quality team and supporting the cross-functional teams.
Position Overview:
Essential functions of the position include but are not limited to:
• Ownership in maintaining and improving quality systems, procedures, and plans for all areas of the business.
• Define and specifies the implementation of standards, methods, and procedures for inspecting, testing, and evaluating the precision, accuracy and reliability of company products.
• Participates in review of engineering designs to contribute quality requirements and considerations.
• Serves as the FAA focal point for ODA activities, is responsible to the FAA for the operation of the ODA, and represents the ODA in dealings with other ARA senior or executive-level management
• Responsible for the overall day to day operation of the Repair Station Quality Department, and as such, has the final authority in releasing to service any item which has been repaired, overhauled, altered or tested at Adams Rite Aerospace.
• Establishing key metrics/targets for the business units to monitor and track the quality of the products being manufactured. Also reporting such metrics to peer and senior leadership on a regular cadence.
• Leading/supporting the quality engineers in executing the business unit and quality metric objectives.
• Leading/supporting the inspection team in managing activities such as inspecting incoming/outgoing product(s), performing First Article Reviews (FAR), and auditing vendor QUEST approvals.
• Driver of continuous improvement activities and productivity.
• Create robust preventive action and/or corrective action to ensure the process improvement initiatives to correct product or process deficiencies.
• Prepare and lead company internal and external quality audits.
• Facilitate the communication and interaction amongst both internal and external stakeholders by advocating and fostering cross-functional teamwork, using team-based management and leadership concepts.
• Build and lead a dynamic team and set the pace and example as a leader of the organization.
• Selects, develops, and evaluates personnel to ensure the efficient operation of the function.
• Provide employee coaching, mentoring, and training and development, to further build and strengthen the culture of the team.
• Conduct performance appraisals and provide recommendations on personnel placement, discipline, and wages.
• Support the development of short and long-term goals and objectives within the quality department and ensure they are aligned with the overall company goals and objectives.
• Support other initiatives/activities as directed by senior management.
Qualifications:
• Bachelor’s degree in a technical discipline. Experience in aerospace and/or medical industry is preferred.
• Minimum of 8 years of experience in the quality assurance field with at least 3 years of experience in quality management.
• Experience in preparing and leading AS9100 audits.
• Managed quality systems through ERP system or equivalent. Epicor is preferred.
Skills, Abilities, and Other Requirements:
• Must be a committed team player (and leader) and be a strong advocate for and actively foster cross-functional teamwork (concurrent engineering) within the quality team and company.
• Ability to close issues and achieve results quickly and with a detail focus.
• Strongly committed to continuous improvement.
• Demonstrated experience with driving cultural and productivity improvements in a cross-functional setting.
• Excellent communicator and team-builder with strong Interpersonal, negotiation, leadership and organizational skills.
• Outstanding spreadsheet utilization skills along with proficiency in word processing and presentation software (MS Office).
• Ability to understand and interpret blueprints and engineering specifications
Physical Demands and Work Environment:
• Physical demands: While performing the duties of this job, the employee is occasionally required to stand, walk, sit, use hands to finger, reach with arms and hands, climb stairs, stoop, kneel, crouch, talk or hear. The employee must occasionally lift and/or move up to 25 lbs.
• Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time and an air-conditioned and heated office. The noise level is moderate. The factory floor is in the same building as the office. Routine overtime and rotation to support weekend production may be necessary.
Disclaimer:
The above information on this description has been designed to indicate the general nature and level of work performance by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
FLSA Status: Exempt
Salary Range: $140,000 - $180,000
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