Office Assistant -- Immigration Law Firm

Job Description

Job Description

Employer: Goldberg & Associates, P.C.

Position Location: Los Angeles, CA (on-site full-time)

Other Offices: Melvindale, MI; New York, NY; Cairo, Egypt; Heron, Djibouti; Manila, Philippines

Schedule: Full-time; open availability with overtime as needed

About Us

Goldberg & Associates, P.C. is a global, high-tempo immigration practice representing clients nationwide and abroad. We handle the full spectrum of immigration matters before U.S. Citizenship and Immigration Services (USCIS), the Executive Office for Immigration Review (EOIR) immigration courts, and the Board of Immigration Appeals (BIA). Our federal practice includes complex litigation in U.S. district courts and appellate advocacy in the U.S. Courts of Appeals (including the Second, Sixth, and Ninth Circuits, among others). The firm's docket spans family-based and employment-based petitions, humanitarian relief (asylum, VAWA, U/T), waivers and complex admissibility issues, motions and appeals before EOIR/BIA, and federal actions (e.g., mandamus and Administrative Procedure Act challenges), as well as petitions for review and stays. With offices in Los Angeles, Michigan, New York, Cairo, Djibouti, and the Philippines, our team collaborates across time zones to deliver precise, deadline-driven work on matters that materially affect our clients' lives. The environment is rigorous and collegial; the training, responsibility, and exposure you gain here are dynamic and genuinely career-defining.

Julie A. Goldberg is the founder and principal of Goldberg & Associates, P.C. She is a nationally recognized trial and appellate attorney in complex federal litigation, civil rights, and immigration, Ms. Goldberg is noted for rigorous legal analysis and unwavering integrity. Her notable matters include Guerra v. Shanahan, 831 F.3d 59 (2d Cir. 2016); Hadwan v. U.S. Dep't of State, 340 F. Supp. 3d 351 (S.D.N.Y. 2018); a landmark habeas victory in Al-Sadeai v. U.S. Immigration & Customs Enf't, No. 3:19-cv-02081 (S.D. Cal. 2020)-followed by the government's dismissal of its Ninth Circuit appeal; and serving as counsel of record before the U.S. Supreme Court in Abdulla v. Garland, No. 20-1167 (U.S. 2021). The firm is known for zealous advocacy, strategic innovation, and a deep commitment to justice for vulnerable individuals and families worldwide.

Position Summary

We seek a high-reliability, detail-driven Office Assistant to serve as the operational backbone of our Los Angeles office. In this on-site role, you will own day-to-day office operations, client reception and hospitality, vendor and facilities coordination, supplies and billing support, and mail/shipping logistics. Under attorney supervision, you will also place USCIS service requests and submit/track FOIA requests. The position requires sound judgment, initiative, and end-to-end follow-through-you anticipate needs, triage competing priorities, and close loops without hand-holding. This is an exceptional opportunity for an operations professional who thrives in a fast-moving, high-exposure immigration practice and seeks meaningful responsibility. You will collaborate daily with attorneys and paralegals across our multi-office platform (Los Angeles, Michigan, New York, Cairo, Djibouti, and the Philippines) and gain practical visibility into USCIS, EOIR, BIA, and federal litigation workflows. High performance is recognized with expanded responsibility and ownership of office systems.

**This is an administrative/operations position. All legal work is performed under the supervision of licensed attorneys.

Key Responsibilities

Front Office & Client Service

• Greet clients and visitors, manage reception, conference room schedules, and hospitality.
• Professionally answer and route calls; triage urgent messages; maintain a high-touch client experience.

Office Operations & Facilities

• Own supplies procurement, equipment upkeep (printers/scanners), and vendor relationships (cleaning, IT, copier, utilities).
• Process invoices and routine office bills; coordinate with firm leadership/bookkeeping on payments.
• Maintain organized physical and digital filing systems; ensure confidentiality protocols are followed.

Mail, Shipping, and Errands

• Process daily incoming/outgoing mail; log receipt notices; prepare certified/overnight mailings (USPS/FedEx/UPS).
• Courier runs to courts, agencies, and the post office; bank deposits as requested.
• Maintain postage, shipping supplies, and chain-of-custody documentation for filings.

Case Support (Under Attorney Supervision)

• Place USCIS service requests, follow up on case status inquiries, and document outcomes.
• Prepare, submit, and track FOIA requests (USCIS/CBP/ICE) including receipts and response deadlines.
• Generate cover letters, basic forms, and mailing packets; maintain accurate logs and spreadsheets.

Administrative Support

• Calendar tasks and internal deadlines as directed; assist with travel arrangements and office events.
• Perform quality checks (signatures, enclosures, addresses) before filings and mailings.

Minimum Qualifications

• 2+ years of administrative/office coordinator or front-desk experience (law firm or professional services preferred).
• Impeccable reliability, punctuality, and attention to detail; demonstrated ownership of tasks from start to finish.
• Excellent written and verbal communication skills; professional client-facing demeanor.
• Strong technology skills: Microsoft 365 (Word, Excel, Outlook), Google Workspace, Adobe Acrobat, Zoom; fast typist with accurate data entry.
• Valid driver's license, reliable personal vehicle, and current insurance; comfortable with frequent local errands.
• Ability to work overtime (evenings/weekends) on short notice to meet deadlines.
• Ability to lift/move up to 25 lbs. (paper boxes/supplies).

Preferred Qualifications

• Experience in a law firm, immigration practice, or high-volume professional services environment.
• Familiarity with basic bookkeeping or billing tools (e.g., QuickBooks) and vendor management.
• Exposure to case-management software (e.g., LawLogix, eImmigration, Clio) is a plus.
• Experience placing USCIS service requests and processing FOIA submissions.
• Bilingual (Arabic and/or Spanish strongly preferred; other languages welcomed).

Work Schedule & Environment

• On-site in our Los Angeles office; standard business hours (9am - 6pm PST with one hour lunch from 1pm to 2pm) with open availability for overtime as needed.
• Fast-paced, deadline-driven environment where professionalism and discretion are mandatory.

Compensation & Benefits

• Hourly Rate: $28-$30 an Hour + overtime.
• Benefits: $250 monthly healthcare stipend, dental/vision, PTO/paid holidays,401(k)

***Final compensation will be based on skills, experience, and location.

EEO Statement

Goldberg & Associates is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, disability, veteran status, or any other protected status.

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