Japanese Bilingual IT Engineer 10833

Leverages U.S. Inc.

Torrance, CA, USA

Published: 6/14/2022

Technology

Full Time

Job Description

Currently our client, an IT Company, is looking for a Japanese Bilingual IT Engineer .

【Location】 Torrance, CA or New York, NY
【Position】 Japanese Bilingual IT Engineer

【Compensation】$75,000 - $120,000
【Hiring Syle】Direct hiring, Full-time

Job Duties:

■Responsibilities:
・Analyzes potential client’s needs, market trends, and demands to create tailored services and solutions utilizing available internet-related products, services, and technologies.
・Provide technical consultation, recommendations, and guidance to customers based on market insights, technical expertise, and business requirements.

・Manage both pre-sales and post-sales technical projects, ensuring timely delivery and completion by coordinating with vendors, sub-contractors, and internal teams.
・Provide installation, configuration, and ongoing technical support for IT systems ,including servers, network, and telephony hardware/software, both remotely and on-site assistance (with required business trips), as well as the implementation, upgrading, and maintenance of these services and solutions.
・Troubleshoot and resolve complex technical issues across IT systems, servers, networks, and telephony hardware/software, offering 24/7 on-call support (not full shift duty) for critical incidents.
・Maintain and troubleshoot network, server, and IT systems, ensuring they are operational and performing optimally.
・Manage existing customer accounts, addressing all technical issues promptly and ensuring customer satisfaction.
・Lead and mentor junior engineers and team members throughout project implementation, troubleshooting, and day-to-day operations.
・Maintain detailed records of installations, configurations, troubleshooting solutions, and project progress. Report status, progress, and troubleshooting tasks to project leaders and management on regular basis.

Qualifications

Adjustable to the latest standard of technologies to provide appropriate IT-solutions that meets customer’s requirement.
Microsoft, Citrix, VMware and other major software vendor's product.
Cisco, Fortinet, Palo Alto and other major network vendor's devices.
Unix/Linux and Windows server operation and maintenance.
Security software and solutions for servers and PCs.
Security Tools such as SASE, EDR, Vulnerability check and so on.
Local and Wide Area Network technologies.
Virtualization and storage technologies.