Job Description
Job Description
We are looking for a dedicated Patient Access Representative to join our clients' team in Templeton, California. In this contract role, you will play a vital part in ensuring seamless coordination of outpatient services, managing patient registrations, and providing excellent customer service. This position requires someone with experience in medical office operations, preferably radiology, and familiarity with systems like Cerner.
Responsibilities:
• Coordinate and schedule outpatient services to ensure smooth and timely operations.
• Verify patient registration details and collect financial responsibility information.
• Provide outstanding customer service to patients, addressing inquiries and concerns with professionalism.
• Perform clerical tasks such as data entry, file maintenance, and document organization.
• Monitor and update patient status changes in the computer system.
• Collaborate with healthcare staff to ensure accurate and efficient processing of patient appointments.
• Maintain compliance with organizational policies and procedures, including safety protocols.
• Handle routine assignments within established guidelines while adapting to daily instructions.
• Offer support in imaging center operations, contributing to an efficient workflow.
• High school diploma or equivalent; additional education such as an associate degree is preferred.
• Previous experience working in a medical office setting required; radiology experience is strongly preferred.
• Proficiency in Cerner or similar healthcare software is a plus.
• Strong customer service skills with the ability to communicate effectively and empathetically.
• Familiarity with patient registration processes and financial data collection.
• Ability to perform clerical tasks with attention to detail and accuracy.
• Knowledge of healthcare policies and procedures, including safety requirements.
• Commitment to organizational values and adherence to vaccination policies where applicable.