Job Description
Job Description
Job Title: Leasing Agent
Department: Property Management - Leasing
Reports To: Leasing Specialist, Marketing & Leasing Director
Interdepartmental Collaboration: Marketing, Resident Services
Compensation:
Position Overview:
The Leasing Agent plays a vital role in supporting the leasing operations at a student housing apartment portfolio serving UC Berkeley students. As a key point of contact for prospective residents, you will assist with leasing inquiries, tours, applications, and general resident relations. This is an entry-level role ideal for individuals interested in gaining experience in property management, real estate, or student housing operations.?
Key Responsibilities:?
Leasing & Tours:
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Conduct property tours for prospective residents, showcasing available units and community features.
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Provide detailed information on leasing terms, rental rates, and apartment features.
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Assist in responding to leasing inquiries via phone, email, or in person.
Leasing Process Support:
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Help with application processing, collecting documents, and explaining lease agreements.
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Coordinate lease signings and move-in processes for new residents.
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Maintain accurate records in leasing software, ensuring all documentation is complete and up to date.
Resident Relations:
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Assist with current resident communications regarding leasing renewals, maintenance requests, and community updates.
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Address resident concerns and escalate issues to the Leasing Manager when necessary.
Marketing & Outreach:
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Collaborate with the leasing and marketing team to promote the property via social media, on-campus outreach, and events.
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Distribute marketing materials and engage with students during campus events, open houses, and tabling activities.
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Assist with the creation of social media content to drive engagement and leasing interest.
Community Engagement:
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Help plan and execute resident events to foster a positive living environment and sense of community.
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Act as an ambassador for the property, fostering relationships with UC Berkeley students and ensuring a welcoming atmosphere.
Administrative Support:
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Assist with office administrative duties, including answering phones, managing emails, and organizing leasing files.
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Ensure the leasing office is clean, organized, and fully stocked with marketing materials and forms.