Job Description
Job DescriptionBenefits:
- Dental insurance
- Health insurance
- Paid time off
- Profit sharing
Kambrian Corporation is a high-growth IT VAR (value-added reseller) to business and public sector
customers providing software, software, and services solutions. We are looking for an enthusiastic and
motivated IT Operations Specialist with intellectual capacity. This position provides excellent learning
and professional growth opportunities. The ideal candidate would be someone with both customer and
technical skills to help grow our business. An ideal candidate is someone who loves working with
technologies, customers, vendors and peers.
Responsibilities:
Use business acumen to maximize profits and win bids
Be responsive to customers in clear and prompt communications and understand customers IT
and business requirements
Ability to drive communications and solve issues with multiple parties, customers, distributors,
and OEM/software publishers
Deliver quality quotes and process orders efficiently
Respond to RFP with proposals showing attention to details in documents and pricing
Ability to understand complex BoM (Bill of Material) like hardware configurations (HPE, Cisco
and others) or software licensing models and catch errors
Ability to communicate Kambrian value propositions with external customers/OEM to win
business
Take OEM or software publisher training as needed enhance IT knowledge to help customers
Help out on internal IT projects as needed
Assist with marketing team as needed
Goals:
Revenue and profits targets
Develop new accounts
Achieve high customer satisfaction with customers and OEM/software publishers
Get referrals from distributors and OEM/software publishers
Minimal technical knowledge required or preferred:
Microsoft technologies, Basic Windows Server, Microsoft Office 365, Intune
Quickbooks preferred; Quotewerks (quoting software); CRM tools
Skills and Experience requirements:
Communications skills, maturity, and professionalism
Self-learner, problem solver interested in learning new technologies like AI and cyber security
Flexibility to take on new tasks and pivot
Ability to deal with complexity in technologies or deliverables
Ability to multi-task and prioritize to maximize efficiency
Prior work experience in IT for at least three years
Salary:
Commensurate with experience.