Job Description
Job DescriptionSalary: $23 - $27 DOE
QUALITY CONTROL TECHNICIAN
Since 1982, Ampronix develops, distributes, and services medical equipment for use in healthcare facilities across the world. We are a fantastic company to work for!
We are looking for an experienced QC Support Technician to join our team at Ampronix, LLC., located in Irvine, CA.
Role
Ensure all repairs and refurbishments are completed to the highest quality standards. Provide competent and professional technical support and resolution to quality-related problems.
Responsibilities
Under the guidance of the QC and Service Manager, this position will be responsible for the following duties:
- Performs initial quality control checks at technician stations when the Service Supervisor is not available
- Utilize diagnostic equipment to efficiently burn/test all repaired and refurbished units
- Responsible for the upkeep of the quality control areas and equipment
- Provide professional and competent technical support to customers, SSSs, and the Sales team as needed
- Maintain quality procedures by moving finished inventory to assigned locations
- Compliance with ISO and ESD procedures
- Investigate and maintain returns and warranties
- Oversee procedural ISO and ESD compliance amongst the service technician staff
- Track and incur dispositions of all incoming customer units
- Oversee and coordinate efforts with Parts Expeditor to finalize units
- Provide parts expediting duties in the event of the absence of the Parts Expeditor
- Assure all diagnostic equipment is calibrated and in advance to inform purchasing as to the calibration due dates
- Provide updates on current repairs to Sales Support Specialists (SSS)/CSRs on customer units
- Cover for Quality Cosmetic controller during his absences
Skills
- The ability to multi-task
- The ability to communicate with different departments, management, staff, and our customer base
- Highly organizational skills
- Excellent attention to detail
- Electronic knowledge
- The ability to expedite and execute quality control procedures in a timely, accurate manner
- The ability to research and acquire knowledge of current electronic imaging products, video signals, modalities, and any other applicable specifications
- Understand and communicate technical support to our customers and employees
Education / Experience
- High School graduate or GED equivalent
- Technical degree or certification, or College Degree and/or a combination of educational work
- Two (2) years of work experience
Physical Requirements
- Must be able to perform general physical activities by considerable use of your arms and legs and moving your whole body, to lift, balance, walk, stoop, and using hands and arms in handling and moving materials.
- Must be able to move up to 50 pounds at a time.
Benefits
Ampronix, LLC., offers an excellent benefits package that includes:
- Medical
- Dental
- Vision
- Employer pays Life and AD&D
- Voluntary Life and AD&D,
- 401(k) Plan and Employer Match
- Pet Insurance
- Paid vacation
- Paid holidays
- Paid sick time
- We offer a great work environment with fun activities throughout the year!
EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or another legally protected status (collectively, protected statuses). We do not tolerate unlawful discrimination in employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments, or training.
As a registered ISO and ESD company seeking dedicated team members, working for the common goal of continuous quality and service.
Please go to our websiteAmpronix.com to learn more about our Company. Thank you and we look forward to hearing from you!