Enrollment Manager - Korean & English Speaking

Job Description

Job DescriptionDescription:

FLEX is seeking dynamic and customer-driven individuals to drive sales for educational services within assigned markets and provide outstanding service to its diverse client base. The Enrollment Manager will engage in direct sales to meet revenue targets, attend events, and establish and maintain client relationships.

This position operates on a Tuesday through Saturday schedule of Tuesday through Friday 11 AM to 8 PM and Saturday 8 AM to 5 PM and reports to the Senior Director of Enrollment.

What you'll do:

Pre-Sale

• Partner with the business development team to identify and establish local joint ventures and partnerships
• Lead FLEX events such as webinars, seminars, and college fairs to promote your particular program
• Manage sales pipeline; reach out to prospective families, via phone, email, WeChat, etc.
• Schedule and conduct Informational Meetings with prospective families
• Evaluate students’ needs and advise as to which FLEX Admissions Consulting Service(s) would best suit their needs

Sales

• Enroll students in FLEX services to help them meet their college admissions goals, and achieve monthly and quarterly revenue and enrollment targets and KPI’s
• Cross-sell FLEX Academic Service(s) to help students meet their academic goals and college admissions requirements
• Work with Director of Enrollment and Operations to create enrollment contracts and proposals

Post-Sale

• Work with the Operations team to schedule students for services, deliver materials and communicate logistics
• Monitor students’ academic schedule and provide families with updates and progress reports
• Maintain communication with families and recommend upgraded/additional services, as needed
• Respond to and address any issues or complaints that may arise

Where you'll do it:

• FLEX Cupertino

What we're excited to give you:

• On Target Earnings are $70k - $100k+ (base pay + monthly commissions)
• Multiple health plans to choose from: HMO, PPO, and High Deductible Health Plans, with many options including free virtual telemedicine and teletherapy.
• Best-in-class 401(k) plan with up to 3% employer contribution matching.
• Generous time off policies:
  • 10 days of PTO (Paid Time Off)
  • 5 days of Sick Time
  • Volunteer Paid Time Off
• Encompassing and inclusive paid holidays
• Mental health and wellness programs to support you and your family.
• Full suite of voluntary benefits, including:
  • Credit Union Membership
  • WellHub (gym) membership
  • Legal Plan options
• Free financial resources through Southern California Credit Union, including advisors, webinars, and classes.
• Team outings and celebrations to foster camaraderie and collaboration.
• Friends and Family discounts on academic services.
• HYBRID schedule

Requirements:

• 3 to 5 years of sales experience
• Bi-lingual Korean and English; Mandarin is a bonus
• Experience working in education field is a plus but not required
• Strong communication and writing skills
• Able to work closely with others across departments
• Minimum of a Bachelor's Degree in relevant field
• Proficiency in Google Suites, MS Office, and other software
• Must be able to work on-site on occasion
• This position may be asked to travel between Cupertino and Irvine office as needed