Job Description
Job DescriptionDescription:
Retina Associates of Orange County is a retina group of renowned board-certified Ophthalmologists who are fellowship-trained in vitreoretinal surgery and specialize in diseases of the retina, macula and vitreous. Our doctors have a remarkable history that combines teaching at prestigious academic institutions in concert with excellence in patient care in the private practice setting. We are located in Laguna Hills, Newport Beach, and Santa Ana, serving in the southern part of Orange County.
We are looking for a team oriented person with a strong work ethic and good people skills. The ideal candidate is responsible for checking patients in and out for their appointments, gathering/updating demographic data, collecting payments.
Excellent pay with great benefits!
Duties and Responsibilities:
* Request authorization for all patients as needed prior to scheduled appointment
* Check to make sure all necessary ICD-10, CPT codes are included in authorization
* Input all authorization information in NG and MDI
* Upload all insurance/ authorization documents
* Confirm eligibility has been uploaded for each patient
* Maintain log in information for online portals
* Follow up on all pending/ retro authorization requests
* Confirm correct insurance information is uploaded for each patient
* Enroll patients in copay assistance programs as needed
* Assist in patient check out
* Answer phones and schedule/reschedule patients
* Schedule/Reschedule patients as directed by the doctor
* Coordinate with staff coworkers to ensure patient has coverage for upcoming appointments
Benefits:
· 401(k)
· Dental insurance
· Flexible schedule
· Health insurance
· Paid time off
· Retirement plan
Schedule:
· 8 hour shift
· Monday to Friday
· Weekend availability
Supplemental pay types:
· Bonus pay
Hours: This position generally requires the employee to be available to work Monday through Friday from 8:00 am to 5:00 pm, and may require availability on Saturdays from 8:00 am to 12:00 pm.
Location: This position requires the ability to travel to Laguna Hills, Santa Ana, and Newport Beach.
Requirements
Experience
· Required: Minimum one year of experience in medical front office or hospital.
Requirements:
Experience
· Required: Minimum one year of experience in medical front office or hospital.
Requirements
Experience
· Required: Minimum one year of experience in medical front office or hospital.
Education
· Required: High School Diploma/GED or equivalent.
Required Skills/Knowledge
· Excellent verbal and written communication skills
· Strong organization skills and attention to detail
· Ability to multi-task and work in a fast pace environment
· Excellent patient service skills
· Ability to work as a team
· Able to type 50 WPM
Preferred
· Bilingual in English/Vietnamese, English/Spanish, or English/Korean