Personal Injury Attorney Assistant / Demand Coordinator

Job Description

Job Description

Job Summary:
We are seeking a highly organized and detail-oriented individual to support a personal injury attorney by assembling and sending demand packages to insurance companies, maintaining accurate records, and facilitating communication with adjusters. The ideal candidate thrives under pressure, is proactive, and ensures that all documents and information are accurately prepared and tracked.

Key Responsibilities:

• Assemble complete demand packages for submission to insurance companies.
• Send demand packages to insurers and track responses.
• Maintain accurate records of all communications, submissions, and follow-ups.
• Communicate professionally with insurance adjusters, providers, and clients as needed.
• Provide requested documentation to insurance companies promptly.
• Follow up on outstanding demands and ensure timely responses.
• Keep case files and related documentation organized and up-to-date.
• Assist attorney with case organization and administrative support as needed.

Qualifications:

• High school diploma required; associate’s degree or paralegal certificate preferred.
• Previous experience in a legal or insurance-related office is a plus.
• Extremely organized with exceptional attention to detail.
• Ability to manage multiple priorities and work well under pressure.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office and case management/document tracking systems.
• Professional, courteous, and proactive in communication.

Working Conditions:

• On-site, office-based position – no remote work.
• Fast-paced environment with time-sensitive tasks.
• Direct supervision by the personal injury attorney.