Senior Personal Injury Pre Litigation Case Manager

Job Description

Job DescriptionIn this role, you will handle you own portfolio of complex Pre-litigation cases as well as supervise all other Case Managers, leading them in a weekly meeting to keep the department and all cases on track. The Senior Case Manager reports directly to the Senior Partner who will provide attorney support and direction as needed.
Qualifications:

• 5+ years Pre-Litigation Personal Injury experience
• Fluent in Spanish and English
• Caring and compassionate to Clients
• Skilled in writing and communication
• Skilled with office tech (Microsoft Office Suite, CASEpeer, Adobe, Docusign, etc.)
• Articulate and polite
• Highly organized and detail oriented
• Experienced in supervising and directing staff

Job duties include:

• Managing portfolio of complex Personal Injury Pre-litigation Cases
• Conducting intakes and client interviews
• Medical and Medicare reporting
• Resolving property damage claims
• Monitor, maintain, and direct client medical treatment
• Maintain electronic case files in firm cloud server and CASEpeer
• Maintain frequent and quality communication with clients
• Drafting demand letters
• Settling injury claims
• Lien negotiations and case accounting
• Supervise Case Managers (2)
• Supervise all Personal Injury Pre-Litigation Cases
• Lead Pre-Litigation Department, including weekly meetings