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job_organization_name

city

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<h3>Job Description</h3>
Job Description
Birch Agency, a nationally recognized company in educational services, is looking for a dedicated Speech Language Pathologist to join our team in Los Angeles, CA! We have a passion for making a difference in the lives of children with special needs, and we are hiring like-minded professionals to be part of our team.
Job Details:
<ul>
<li>
Part-time (8 hrs/week)
<ul>
<li>
8am-4pm on Fridays
</li>
</ul>
</li>
<li>
Los Angeles, CA (one site - 90010)
</li>
<li>
Age group: TK-3rd grade
</li>
<li>
Caseload: TBD
</li>
<li>
Start: ASAP
</li>
<li>
Will include assessments
</li>
<li>
Pay dependent on experience - starting at $75-85/hr
</li>
</ul>

Qualifications:
<ul>
<li>
Master's degree in Speech and Communication from an accredited institution
</li>
<li>
Valid CA state license for Speech Language Pathology
</li>
<li>
Demonstrated experience working with children and adolescents in a school setting, with a strong emphasis on supporting those with special needs
</li>
</ul>

Responsibilities:
As a Speech Language Pathologist with Birch Agency, you will:
<ul>
<li>
Evaluate students referred with speech/language disorders to determine degree and severity
</li>
<li>
Provide Speech Therapy to students with a wide variety of disabilities
</li>
<li>
Complete appropriate paperwork following state guidelines
</li>
<li>
Attend IEP Meetings
</li>
<li>
Confer with parents and develop home programs when necessary
</li>
<li>
Consult with Teachers
</li>
<li>
Work as a part of Special Ed team
</li>
<li>
Provide thorough and accurate documentation in a timely fashion
</li>
</ul>

Benefits:
<ul>
<li>
Competitive compensation package with benefits including health and dental insurance
</li>
<li>
401(k) matching
</li>
<li>
Paid time off
</li>
<li>
Relocation assistance (if applicable)
</li>
<li>
Access to a supportive network of peers and mentors within Birch Agency
</li>
</ul>

***Only candidates who are eligible to work in the US without sponsorship will be considered for the position***

#promoted
#LI-JB1
PandoLogic. Keywords: Pediatric Speech Language Pathologist, Location: Pomona, CA - 91769 , PL: 602551506

Speech Language Pathologist (School)

<h3>Job Description</h3>
Malone Healthcare - Nursing is seeking a travel nurse RN ED - Emergency Department for a travel nursing job in Davis, California.
Job Description &amp; Requirements
<ul>
<li>Specialty: ED - Emergency Department</li>
<li>Discipline: RN</li>
<li>Start Date: 02/17/2026</li>
<li>Duration: 13 weeks</li>
<li>36 hours per week</li>
<li>Shift: 12 hours, evenings, nights</li>
<li>Employment Type: Travel</li>
</ul>
About Malone Healthcare - Nursing
With a commitment&nbsp;to providing a higher standard of service and experience in patient care, Malone Healthcare places expert nurses and allied health professionals in rewarding careers throughout the United States.&nbsp;As a leading healthcare staffing agency, Malone’s focus on compliance and integrity translates to a seamless experience for our team members and partner facilities. When you work with Malone Healthcare, you can rely on over 50 years of proven experience placing exceptional professionals in quality healthcare settings.
Benefits
<ul>
<li>Weekly pay</li>
<li>Holiday Pay</li>
<li>Guaranteed Hours</li>
<li>Continuing Education</li>
<li>401k retirement plan</li>
<li>Pet insurance</li>
<li>Referral bonus</li>
<li>Medical benefits</li>
<li>Dental benefits</li>
<li>Vision benefits</li>
<li>License and certification reimbursement</li>
<li>Life insurance</li>
</ul>

Travel Nurse RN - ED - Emergency Department

<h3>Job Description</h3>
Job Description
Job description:
Position Overview IHDLab is looking for a talented and personable Phlebotomist to join our team. This role combines hands-on specimen collection with a strong client relations focus. The ideal candidate will not only be skilled in venipuncture and patient care but will also play an integral part in maintaining productive relationships with our healthcare partners. Your work will directly contribute to both patient satisfaction and operational excellence.
Primary Duties
Patient Interaction &amp; Sample Collection
<ul>
<li>Perform blood draws (venipuncture and capillary), and collect other specimens accurately and safely.</li>
<li>Label, handle, and prepare samples for transport to preserve specimen integrity.</li>
<li>Provide clear instructions and reassurance to patients to ensure a comfortable experience.</li>
<li>Follow all HIPAA, infection control, and health &amp; safety protocols.</li>
</ul>
Client Engagement &amp; Support
<ul>
<li>Act as a liaison between IHDLab and medical offices, partner clinics, and healthcare providers.</li>
<li>Support client satisfaction by addressing questions, providing timely updates, and maintaining open communication.</li>
<li>Track client-specific requirements and help monitor performance benchmarks such as test volume and turnaround time.</li>
<li>Assist with onboarding new partners, including training on collection procedures and submission guidelines.</li>
<li>Coordinate with the operations and business development teams to support service quality.</li>
</ul>
Administrative &amp; Operational Responsibilities
<ul>
<li>Maintain accurate and up-to-date records for both patients and clients.</li>
<li>Manage inventory of phlebotomy supplies and coordinate replenishment as needed.</li>
<li>Identify and report any workflow or quality issues to appropriate team leads.</li>
<li>Recommend improvements to streamline internal processes and enhance service delivery.</li>
</ul>
Minimum Requirements
<ul>
<li>Certified Phlebotomist (CPT, RPT, or equivalent credential).</li>
<li>At least 2 years of phlebotomy experience in a clinical, hospital, or laboratory environment.</li>
<li>Familiarity with specimen processing, labeling standards, and safety procedures.</li>
<li>Basic understanding of customer service best practices.</li>
</ul>
Preferred Experience
<ul>
<li>Prior exposure to diagnostic labs, mobile phlebotomy, or physician office settings.</li>
<li>Experience handling client communication and onboarding processes.</li>
<li>Understanding of billing, insurance claims, or lab reimbursement systems.</li>
</ul>
Key Skills &amp; Traits
<ul>
<li>Exceptional interpersonal and relationship-building skills.</li>
<li>Strong verbal and written communication abilities.</li>
<li>Customer-focused approach with a commitment to patient care.</li>
<li>Reliable, organized, and attentive to detail.</li>
<li>Problem-solving mindset and ability to escalate when needed.</li>
<li>Comfortable working both independently and in collaboration with teams.</li>
<li>Flexible and able to adjust to changing environments or client needs.</li>
</ul>
Compensation &amp; Perks
<ul>
<li>Competitive base salary with performance-based bonus potential.</li>
<li>Full healthcare benefits including medical, dental, and vision.</li>
<li>Career development opportunities and potential for role expansion.</li>
</ul>
Job Type: Full-time

Phlebotomist

<h3>Job Description</h3>
Job Description
 
Job Description
Job title
Medical Assistant
Reports to
Clinic Manager (for Mira Mesa) 
Department: 
Mira Mesa 
Status:
Full Time

 
Opsam Health is a federally qualified community health center that emerged in 1973. The agency serves low-income families and individuals in the County of San Diego in two (2) strategic areas with a high density population of Filipinos/Asian and other low-income, uninsured individuals — National City (Southern San Diego County) and Mira Mesa (North Central San Diego).

JOB PURPOSE 

The Medical Assistant plays a key role in supporting clinical operations by assisting with tasks as directed by the Physician and ensuring the smooth execution of daily activities. This position involves providing essential clinical support, including patient preparation, basic procedures, and administrative tasks, all under the supervision of a Nurse Practitioner or Physician. 

ESSENTIAL DUTIES AND RESPONSIBILITIES 
 
Administration:
<ul>
<li>Responsible for preliminary preparation of health center to include exam room, medical supply and equipment inventory.</li>
<li>Keep exam rooms clean according to clinic Infection Control Protocol.</li>
<li>Sterilize instruments as needed.</li>
<li>Screen patients for vital signs, chief complaints, allergies, lab requests, smoking status, Behavioral Health, medications, and family, social, and medical history as part of intake. </li>
<li>Prepare rooms and instruct patients regarding specifically indicated medical procedures.</li>
<li>Perform EKG’s, administer injections, and assist with medical exams as needed.</li>
<li>Documents injections in government websites eg. SD112 San Diego immunization Registry. </li>
<li>With Laboratory Technician’s permission and supervision, perform lab procedures, including venipuncture and blood withdrawal, HCT, urines, and cultures.</li>
<li>Administer standing orders as they pertain to patient concerns.</li>
<li>Checking documents and monitoring vaccine refrigerator and freezer temperatures twice a day (AM/PM) and reporting out of range temperatures to supervisor or vaccine coordinator. </li>
<li>Interpret for patient and physician as needed.</li>
<li>Assist with follow-up for all patients, with supervision from R.N.</li>
<li>Scan the necessary lab, x-ray, emergency room forms, or other important documents within the medical chart for the physician to be evaluated during the examination.</li>
<li>Check paperwork in charts and encounter forms for completeness and accuracy. Keep accurate records.</li>
<li>Participate in in-service training as requested by Clinic Manager.</li>
<li>Assist in all areas of clinic as directed by supervisor. </li>
<li>Assist in patient discharge from clinic and discharge instruction. </li>
<li>Work as a member of the medical team, and assist other members of the team as deemed appropriate by the Clinician or Clinic Manager. </li>
<li>Key data into computer to maintain office records, patient records, make appointments for follow-up and make referrals to specialist.</li>
<li>Assist to provide patient encounter responsibility at front office as needed.</li>
<li>Translate between the physician and the patient by explaining diets treatments or special instructions to be followed by the patient. Translations must be verbatim to what has been stated by the physician, unless instructed otherwise.</li>
<li>Call no-show appointments and re-schedules the appointment and documents on CH.</li>
<li>May rotate or be assigned to other areas in the clinic as needed at the discretion of the clinic manager.</li>
<li>Utilize the Primary Care Medical Home model to provide coordinated Team Care that addresses current diseases and provides panel management for preventative and health maintenance follow-up for the maximum number of patients per day.</li>
<li>Medical Assistants must be available to rotate Saturday shifts with their colleagues, as applicable. </li>
</ul>
 
 

QUALIFICATIONS

Knowledge, Skills, and Abilities
<ul>
<li>Must have a high level of organizational skills.</li>
<li>Ability to develop and maintain positive interpersonal relationships with a variety of people.</li>
<li>Demonstrate effective verbal and written communication skills with staff, Board members, vendors, medical providers, and members of the general public.</li>
<li>Complete many different duties, often changing from one task to another of a different nature without loss of efficiency or composure.</li>
<li>Must be able to work under stress when confronted with critical or unusual situations.</li>
<li>Must be able to follow instructions explicitly.</li>
<li>Demonstrate ability to exercise analytic ability. </li>
<li>Ability to demonstrate lab safety and aseptic techniques. </li>
</ul>

Education and Experience
<ul>
<li>High School Diploma or GED.</li>
<li>Bilingual (English/Spanish) preferred.</li>
</ul>

Annual Requirements, Licensure, and Certifications
<ul>
<li>Medical Assistant Certification. </li>
<li>Current CPR Certification. </li>
<li>Have reliable transportation; clean driving record, and car insurance as required by the state.</li>
</ul>
 
PHYSICAL DEMANDS

<ul>
<li>Normal office and health center environment. </li>
<li>Move throughout the clinic and community. </li>
<li>Repetitive hand movement, use and view PC. Use fax, telephone, and copier.</li>
<li>Sits or stand for long period of time, reach, bend, climb, stoop, and lift up to 25lb. </li>
<li>Read and write, verbal and written communication, time management, and interpersonal skills.</li>
<li>Prioritize, meet deadlines, and use sound judgment. </li>
</ul>



OTHER DUTIES

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

MEDICAL ASSISTANT (MIRA MESA BLVD)

<h3>Job Description</h3>
Job Description
The Natural History Museums of Los Angeles County (NHMLAC) include the Natural History Museum in Exposition Park and La Brea Tar Pits in Hancock Park. They operate under the collective vision to inspire wonder, discovery, and responsibility for our natural and cultural worlds. The museums hold one of the world’s most extensive and valuable collections of natural and cultural history—more than 35 million objects—used for groundbreaking scientific and historical research, and community engagement. From NHM’s opening in 1913 as the very first museum in Los Angeles, the organization has entered an exciting new era of transformation with building projects and campaigns, exhibitions, community outreach and impactful audience engagement. 
NHMLAC’s values—adventurous, inclusive, authentic, and intentional—guide our work and visitor experience, committing us to foster a welcoming, safe and respectful workplace environment where innovation and collaboration thrive and every team member can contribute their unique perspectives to advance our mission. NHMLAC seeks candidates who are aligned with our values and priorities, and are passionate about connecting science with the vibrant and diverse communities we serve throughout Los Angeles. 
The NHMLAC is seeking a Counselor, Adventures in Nature for our Education &amp; Programs department. The Counselor, Adventures in Nature position is responsible for assisting in developing, implementing and supervising recreational programs offered through the Adventures in Nature Day Camp. 
Responsibilities for this position include, but are not limited to: 
<ul>
<li>Assists Instructor in the planning and facilitation of a creative schedule of activities for campers, using a pre-developed curriculum. Activities revolve around a natural or cultural history theme and include crafts, games and free time. </li>
</ul>
<ul>
<li>Supervises children during lunch periods and coordinates games and activities to keep them safe and entertained for this period. </li>
</ul>
<ul>
<li>Assists instructors in teaching and other classroom activities as needed. Helps assemble supplies for classes.</li>
</ul>
<ul>
<li>Supervises campers enrolled in extended care (morning and/or late afternoon) and coordinates games and activities to keep them safe and entertained for this period.</li>
</ul>
<ul>
<li>Other duties and responsibilities as assigned by the Manager, Public Programs dependent on organizational needs. </li>
</ul>
This position has the following requirements: 
<ul>
<li>A welcoming and personable attitude and the ability to interact effectively with children of all ages, their families, staff and other Museum visitors.</li>
<li>Experience working alongside staff with diverse backgrounds and serving diverse audiences.</li>
<li>Ability to plan and lead games and activities for elementary and middle school children.</li>
<li>Ability to relate to and communicate easily and effectively with children and adults.</li>
<li>Previous experience with summer camps or another informal learning environment with children and a general interest in natural history preferred.</li>
<li>High school diploma, GED and/or previously participated in the Adventures in Nature program. College or graduate students majoring in education, liberal studies, child development or museum studies preferred.</li>
</ul>

NHMLAC is a nonprofit organization committed to fostering a workplace and public environment that uplifts Kindness, Fairness, Openness and Dignity. These values extend not only to our employees, but to our guests, local community, and organizational partners. If you are interested in this position, we encourage you to apply!
 
The hourly rate for this position is $20.75 an hour with excellent benefits. This is a full-time temporary, non-exempt position. The anticipated end date is August 11, 2026.
 
A cover letter, current resume, and list of 3-4 references are required for all applicants. Review of applications begins immediately and continues until position is filled. Interested candidates please visit <a href="http://www.nhmlac.org/careers-our-museums" target="_blank">www.nhmlac.org/careers-our-museums</a> and click the link of the position for which you are interested or go directly to the online application.

Adventures In Nature Counselor

<h3>Job Description</h3>
Job Description
Location: Massage Envy Rancho San Diego
Address: 3727 Avocado Blvd, La mesa, CA 91941
 
About the Role:
We are seeking a highly skilled and experienced Massage Therapist to join our team. As a Massage Therapist, you will be responsible for providing exceptional therapeutic and relaxation massages to our clients. Your primary goal will be to help clients achieve optimal health and wellness through the healing power of massage. You will work closely with our team of healthcare professionals to develop personalized treatment plans for each client, ensuring that their individual needs are met. This is a full-time position with flexible hours, and we offer competitive compensation packages and benefits.
Minimum Qualifications:
<ul>
<li>Valid state license to practice massage therapy</li>
<li>Minimum of 500 School Hours in therapeutic massage</li>
<li>Strong knowledge of anatomy, physiology, and kinesiology</li>
<li>Excellent communication and interpersonal skills</li>
<li>Ability to work flexible hours, including evenings and weekends</li>
</ul>
Preferred Qualifications:
<ul>
<li>Certification in additional massage modalities, such as aromatherapy or hot stone massage</li>
<li>Experience working in a healthcare or wellness setting</li>
<li>Experience with holistic health practices</li>
</ul>
Responsibilities:
<ul>
<li>Perform therapeutic and relaxation massages on clients using a variety of techniques, including deep tissue, reflexology, trigger point therapy, and lymphatic drainage</li>
<li>Develop personalized treatment plans for each client based on their individual needs and preferences</li>
<li>Maintain accurate and up-to-date client records, including treatment plans, progress notes, and billing information</li>
<li>Collaborate with other healthcare professionals, such as chiropractors and physical therapists, to provide comprehensive care to clients</li>
<li>Maintain a clean and organized workspace, ensuring that all equipment and supplies are properly sanitized and stored</li>
</ul>
Skills:
As a Massage Therapist, you will use your expertise in therapeutic massage, deep tissue massage, reflexology, trigger point therapy, and lymphatic drainage to help clients achieve optimal health and wellness. You will also use your excellent communication and interpersonal skills to develop personalized treatment plans for each client, ensuring that their individual needs are met. Your knowledge of anatomy, physiology, and kinesiology will be essential in providing effective and safe massages. Additionally, your ability to work flexible hours and collaborate with other healthcare professionals will be crucial in providing comprehensive care to clients. Finally, your certification in additional massage modalities and experience with holistic health practices will be beneficial in providing a well-rounded approach to client care.

Massage Therapist

<h3>Job Description</h3>
Job Description
The intent of this job description is to provide a summary of the major duties and responsibilities performed in this job. Incumbents may be requested to perform job-related tasks other than those specifically presented in this description. 

Medical Assistants play a crucial role in supporting patients by providing information, services, and assistance. Their responsibilities encompass both clinical and administrative areas, ranging from aiding physicians in patient care to managing clerical, environmental, and organizational tasks. Additional duties include ensuring the security of medical records, maintaining adequate medical supplies and inventory, and performing preventive maintenance to keep equipment functioning optimally. 

All Medical Assistants are required to float to different sites as needed. 

Essential Job Duties: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Medical Assistant – Patient Care Duties:
<ul>
<li>Patient rescheduling for provider callouts.</li>
<li>Rooming patients and ensuring their comfort and readiness for exams.</li>
<li>Pre-visit planning and chart preparation.</li>
<li>Assisting with clinical procedures as directed by healthcare providers.</li>
<li>Performing quality control (QC) checks on equipment and processes.</li>
<li>Using and maintaining the autoclave for sterilizing instruments.</li>
<li>Stocking and restocking exam rooms and medical supplies.</li>
<li>Managing inventory of medical supplies and equipment.</li>
<li>Executing standing orders as outlined by the practice.</li>
</ul>
<ul>
<li>Supporting triage processes by addressing patient needs appropriately.</li>
<li>Assisting with patient forms, ensuring accurate and timely completion.</li>
<li>Performing check-out duties, including scheduling follow-ups and providing necessary documentation.</li>
<li>Any other duties/ tasks assigned by leadership.</li>
</ul>

Medical Assistant – Clinical Support Duties:
<ul>
<li>All Medical Assistants will act as clinical support on days they are not working 1:1 with a provider.</li>
<li>Scheduling patient appointments and managing reschedules.</li>
<li>Processing medication refill requests per established protocols.</li>
<li>Handling prior authorizations for medications or procedures.</li>
<li>Managing the inbox, ensuring timely response to messages and tasks.</li>
<li>Answering patient calls, providing patients with any assistance and information needed.</li>
<li>Conducting outreach to patients on assigned lists, such as preventive care reminders.</li>
<li>Scanning documents into the electronic medical record system.</li>
<li>Executing standing orders and protocols as needed.</li>
<li>Supporting triage processes and addressing patient concerns.</li>
<li>Managing forms, including completion and routing as required.</li>
<li>Handling the fax inbox, ensuring accurate and timely processing of documents.</li>
</ul>

Required education and experience: The requirements listed below are representative of the knowledge, skills, and/or ability required. 

Minimum Education (or substitute experience) required: 
<ul>
<li>High School Diploma or equivalent (GED). </li>
<li>A Medical Assistant diploma or certificate of completion from a medical assistant training program is required. </li>
<li>Current Basic Life Support (BLS) Certification/CPR certification preferred.</li>
</ul>

Minimum Experience: 
<ul>
<li>Experience in working with Primary Care, Urgent Care, Internal Medicine, Pediatrics, Women’s Health, Geriatrics a plus.</li>
</ul>

Minimum Knowledge and Skills Required:
<ul>
<li>Bilingual Spanish is preferred.</li>
<li>Knowledge of medical terminology.</li>
<li>Understanding principles and practices of the organization, planning, records management, and general administration.</li>
<li>Dependability, adaptability, and confidentiality are necessary attributes.</li>
<li>You must pass all items on Rancho’s Medical Assistant checklist.</li>
<li>Must pass Rancho’s administered Vaccine quiz.</li>
<li>Knowledge of accepted procedures for disposing of used supplies.</li>
<li>Ability to communicate effectively and congenially with patients and staff members in person, via email and over the phone.</li>
<li>Ability to exercise tact, initiative, and good judgement when interacting with patients and staff members.</li>
<li>Ability to observe the general physical condition of patients to detect signs of abnormalities.</li>
</ul>
<ul>
<li>Ability to record observations and notes completely, accurately, literately, and concisely.</li>
<li>Computer skills are necessary to navigate the company’s EMR system.</li>
<li>Ability to accept supervision and feedback.</li>
</ul>
 Monday-Friday; 8AM-5PM

Medical Assistant I

<h3>Job Description</h3>
Job Description
SUMMARY: 
Responsible for departmental operations of the Nutritional Services department on a 24-hour basis. Reports to the CEO.
REQUIREMENTS:
<ul>
<li>Minimum Education: Bachelors of Science in Dietetics or related field preferred.</li>
<li>Minimum Experience: Five (5) years’ experience in a lead management role in health care setting preferred. </li>
<li>Required License/ Certifications: MAB certificate 90 (days upon hire)</li>
</ul>
BENEFITS:
<ul>
<li>Medical, dental and vision coverage is provided for all full time and part time employees*</li>
<li>Medical is 100% employer paid including dependents*</li>
<li>Employee Assistance Program</li>
<li>Basic Life and AD&amp;D</li>
<li>401k plan with company match</li>
<li>Generous PTO plan*</li>
<li>Pet Insurance Discount Program*</li>
<li>Employee Discount Program* *Per diem staff ineligible</li>
</ul>

Director Nutrition (Dietary) - FT 8hr Days

<h3>Job Description</h3>
Job Description
Job Title: Community Access Coordinator Pay: $30.75 per hour ($63,960/year at 40 hrs/week) Hours: 32-40 hrs/week In Person vs. Remote: Minimum 4 days/week at full-time. !00% in person at 0.8 FTE or less. FSLA Status: Non-Exempt Primary Location: Lyon-Martin Community Health Services Address: 1735 Mission Street San Francisco, CA 94103 Reports To: Front Office Manager
Benefits: Employees regularly scheduled for 16 hours or more per week are eligible for full benefits, which include 100% employer paid Platinum level medical plans for both employees and their minor dependent(s), Premium dental, vision, life and acupuncture/chiropractic plans, as well as an up to 3% 403b match and access to pre-tax health, dependent care and commuter benefits as well as a generous paid time off package and organizationally funded professional development, trans health and child-care funds.
Available Pay Differentials: $1.00 per hours worked for employees certified bilingual in Spanish, Chinese, or Tagalog. 
Organization Mission
The mission of Lyon-Martin Community Health Services is to provide high quality, compassionate and trauma-informed medical, gynecological, and mental health care services to trans, non-binary, gender non-conforming, and intersex communities and cis-gender women with specific sensitivity to LGBQ sexual orientation, disability, size, race, ethnicity, and language, regardless of immigration status or ability to pay.
We aim to address and eliminate health inequities for our communities by rooting our clinical practice in core foundational intersectional frameworks of anti-racism, self-determination, harm reduction, and reproductive and disability justice. As a community clinic, we believe our communities are best served by and for us; that’s why community outreach, engagement, and leadership development are central to our mission of community care and mutual aid. Lastly, we commit to increasing access to culturally responsive care beyond our walls through provider training and education, and policy advocacy.
Job Summary
The Community Access Coordinator (CAC) serves as the first point of contact for people entering the clinic; thus, this position is vital to connecting clients to our services and other community resources in a warm, welcoming, and knowledgeable manner. The CAC supports the flow of the entire organization’s clinical care by having a full understanding of the care we provide, who to route clients to for what, and by assisting with appointment scheduling, registration, and client education. They participate in in-reach efforts ensuring clients are up to date on preventative care tests, assist clients in accessing their medications, check insurance enrollment/program coverage and assist with enrollment. The CAC works closely with the whole clinical team, facilitating communication between our community of clients and the clinical teams to ensure clients are able to access the care they need.
CACs are expected to provide all patient care in a sensitive and non-judgmental manner, to maintain a high degree of professional competence and the highest possible ethical standards, and to function as part of a care-giving team. They, along with all staff at Lyon-Martin, are also expected to uphold and imbue in others a commitment to addressing racism, ableism, gender and sexual discrimination within the organization and our clinical practice.
Key Responsibilities
Front Desk &amp; Phone Reception
<ul>
<li>Provide a warm and welcoming atmosphere and excellent in-person customer service for those entering the clinic and waiting in our waiting room.</li>
<li>Field incoming phone calls from clients, pharmacies, hospitals, other clinics, and other community members with a high quality of customer service to, among other things:
<ul>
<li>Schedule appointments appropriately with the care team</li>
<li>Provide information about our services</li>
<li>Relay updates about ongoing aspects of client care in a HIPAA-compliant manner</li>
<li>Take messages for or redirect calls to other departments within the clinic</li>
</ul>
</li>
<li>Route incoming faxes and emails to the appropriate staff member.</li>
<li>Assist with in-reach efforts to bring clients who are due for care in for appointments.</li>
<li>Greet and register all clients for their appointments, including, but not limited to, entering or updating demographic and contact information, insurance information, facilitating the completion of paperwork, and performing insurance eligibility checks.</li>
<li>Respect patients’ names and pronouns at all times; ensure that this information is communicated to the team and entered properly in their chart</li>
<li>Check out all clients at the conclusion of their visit, ensuring that all follow up actions have been initiated.</li>
<li>Communicate with the rest of the team regarding schedule changes, walk-ins, medical emergencies, disruptive behavior or mental health crises in need of immediate intervention.</li>
<li>Collaborate with providers to reschedule appointments when needed.</li>
</ul>
Insurance Eligibility
<ul>
<li>Enroll eligible clients into sliding scale program.</li>
<li>Collect any co-pays for services.</li>
<li>Assist clients in enrolling in appropriate public benefits coverage as needed, including Family Planning Access Care and Treatment (FPACT), Every Woman Counts (EWC/CDP), Presumptive Eligibility, Healthy San Francisco (HSF), Covered California, Medi-Cal.</li>
<li>Assist clients with switching managed care Medi-Cal plans and/or medical homes Other duties as assigned</li>
</ul>
Competencies
Communication, Written: Delivers written communications that have clarity and impact including emails.
Communication, Verbal: Effective listener; clearly and thoughtfully communicates with others in person and on the phone.
Reliability: Accountable; maintains focus; punctual; good attendance record; meets deadlines.
Time Management: Organizes and establishes priorities; gets the job done in a timely manner. Responds to all in basket messages within 72 hours, per policy.
Customer Service: Persists in efforts to solve issues even when faced with internal barriers; takes personal responsibility for customer service outcomes; responds quickly and effectively to requests for assistance and support whether internal or external.
Computer Literacy: Skilled computer-based work tasks; uses technology to enhance job performance.
Teamwork: Accountable to team; participates effectively in group- and teamwork; collaborates positively with other team members; giving and accepting constructive criticism. Asks for help when needed.
Tolerance for Stress, Ambiguity, and Change: Maintains composure even while under great pressure; handles complex problems and change with minimal supervision; demonstrates flexibility and versatility in achieving key goals and priorities.
Attention to Detail: Strives to eliminate errors; makes accurate work a priority; seeks opportunities to improve performance.
Decision Making: Collects, organizes, and analyzes information before making decisions. Takes a thoughtful approach when considering options; may seek supervision and/or input from others.
Integrity and Ethics: Actively models the highest ethical standards; is honest and accountable; maintains confidentiality and appropriate boundaries at all times; handles sensitive information and issues with discretion and tact.
Relationship Orientation: Establishes rapport easily with others; listens attentively to others' perspectives; uses good judgment when sharing information and maintaining confidentiality; appropriately expresses empathy.
Presentation Skills: Adapts presentation techniques to fit audience level and technical needs; develops and delivers communications that have clarity and impact; conveys confidence, presence, and professionalism; uses appropriate visual aids to illustrate key points and enhance learning.
Interpersonal Skills: Uses active listening and discussion skills to identify issues, ensure understanding, and facilitate problem solving; works cooperatively with diverse groups; deals with others in a pleasant and professional manner; accurately assesses verbal and non-verbal cues.
Accountability: Makes and meets commitments; accepts responsibility for behavior and outcomes.
Follow Through: Monitors status of projects and tasks; thoroughly deals with project details; delivers clear, accurate depiction of status.
Cultural Sensitivity: Ability to work with a diverse population while withholding judgment. Willingly open to learn and understand different perspectives.
Education, Knowledge, Skills
Required:
<ul>
<li>Culturally sensitive/humble and able to work with a diverse population</li>
<li>Experience working with lesbian, bisexual, transgender, non-binary, gender non-conforming, and intersex clients.</li>
<li>Experience working with populations with varying disabilities, racial, ethnic and cultural backgrounds and economic statuses.</li>
<li>Experience working with clients who do sex work, those experiencing homelessness, people who have challenges with mental illness and/or are using substances, those of with a history of incarceration, people of varying ages.</li>
<li>Excellent computing and data entry skills. Experience using Microsoft Office programs.</li>
<li>Integrity to handle sensitive information in a confidential manner</li>
<li>Strong communication (verbal, written and interpersonal) skills. Practices attentive and active listening and willingness to ask questions.</li>
<li>Flexible and open to change when facing new problems. Creatively strives to find solutions.</li>
<li>Excellent organization skills and ability to multitask and juggle multiple priorities</li>
<li>Outstanding ability to follow-through with tasks</li>
<li>Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility</li>
<li>Strong customer service skills. Sensitive to and patient with the interpersonal anxieties of others. Easy to approach. Spends the extra effort to put others at ease. Warm, pleasant, and gracious.</li>
<li>Maintains composure and professionalism, especially under stress.</li>
</ul>
Preferred:
<ul>
<li>Spanish fluency (verbal) preferred</li>
</ul>
Benefits: Employees regularly scheduled for 16 hours or more per week are eligible for full benefits, including 100% employer paid Platinum level medical plans for both employees and their minor dependent(s), Premium dental, vision, life and acupuncture/chiropractic plans, as well as an up to 3% 403b match and access to pre-tax health, dependent care and commuter benefits, as well as professional development funds.
Available Pay Differentials: $1.00 per hours worked for employees certified bilingual in Spanish, Chinese, or Tagalog.
Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Community Access Coordinator

<h3>Job Description</h3>
Job Description
 
Job Summary: 
The intent of this job description is to provide a summary of the major duties and responsibilities performed in this job. Incumbents may be requested to perform job-related tasks other than those specifically presented in this description. 
Medical Assistants play a crucial role in supporting patients by providing information, services, and assistance. Their responsibilities encompass both clinical and administrative areas, ranging from aiding physicians in patient care to managing clerical, environmental, and organizational tasks. Additional duties include ensuring the security of medical records, maintaining adequate medical supplies and inventory, and performing preventive maintenance to keep equipment functioning optimally. 
All Medical Assistants are required to float to different sites as needed. 
Essential Job Duties: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
Medical Assistant – Patient Care Duties: 
<ul>
<li>Patient rescheduling for provider callouts.</li>
<li>Rooming patients and ensuring their comfort and readiness for exams.</li>
<li>Pre-visit planning and chart preparation.</li>
<li>Assisting with clinical procedures as directed by healthcare providers.</li>
<li>Performing quality control (QC) checks on equipment and processes.</li>
<li>Using and maintaining the autoclave for sterilizing instruments.</li>
<li>Stocking and restocking exam rooms and medical supplies.</li>
<li>Managing inventory of medical supplies and equipment.</li>
<li>Executing standing orders as outlined by the practice.</li>
<li>Supporting triage processes by addressing patient needs appropriately.</li>
<li>Assisting with patient forms, ensuring accurate and timely completion.</li>
<li>Performing check-out duties, including scheduling follow-ups and providing necessary documentation.</li>
<li>Any other duties/ tasks assigned by leadership.</li>
</ul>
Medical Assistant – Clinical Support Duties: 
<ul>
<li>All Medical Assistants will act as clinical support on days they are not working 1:1 with a provider.</li>
<li>Scheduling patient appointments and managing reschedules.</li>
<li>Processing medication refill requests per established protocols.</li>
<li>Handling prior authorizations for medications or procedures.</li>
<li>Managing the inbox, ensuring timely response to messages and tasks.</li>
<li>Answering patient calls, providing patients with any assistance and information needed.</li>
<li>Conducting outreach to patients on assigned lists, such as preventive care reminders.</li>
<li>Scanning documents into the electronic medical record system.</li>
<li>Executing standing orders and protocols as needed.</li>
<li>Supporting triage processes and addressing patient concerns.</li>
<li>Managing forms, including completion and routing as required.</li>
<li>Handling the fax inbox, ensuring accurate and timely processing of documents.</li>
</ul>
Required education and experience: The requirements listed below are representative of the knowledge, skills, and/or ability required. 
Minimum Education (or substitute experience) required: 
<ul>
<li>High School Diploma or equivalent (GED). </li>
<li>A Medical Assistant diploma or certificate of completion from a medical assistant training program is required. </li>
<li>Current Basic Life Support (BLS) Certification/CPR certification preferred.</li>
</ul>
Minimum Experience: 
<ul>
<li>Experience in working with Primary Care, Urgent Care, Internal Medicine, Pediatrics, Women’s Health, Geriatrics a plus.</li>
</ul>
Minimum Knowledge and Skills Required: 
<ul>
<li>Bilingual Spanish is preferred.</li>
<li>Knowledge of medical terminology.</li>
<li>Understanding principles and practices of the organization, planning, records management, and general administration.</li>
<li>Dependability, adaptability, and confidentiality are necessary attributes.</li>
<li>You must pass all items on Rancho’s Medical Assistant checklist.</li>
<li>Must pass Rancho’s administered Vaccine quiz.</li>
<li>Knowledge of accepted procedures for disposing of used supplies.</li>
<li>Ability to communicate effectively and congenially with patients and staff members in person, via email and over the phone.</li>
<li>Ability to exercise tact, initiative, and good judgement when interacting with patients and staff members.</li>
<li>Ability to observe the general physical condition of patients to detect signs of abnormalities.</li>
<li>Ability to record observations and notes completely, accurately, literately, and concisely.</li>
<li>Computer skills are necessary to navigate the company’s EMR system.</li>
<li>Ability to accept supervision and feedback.</li>
</ul>
Benefits at a Glance: We offer a comprehensive benefits package designed to support your health, family, financial security, and work-life balance. This includes wellness coverage (medical, dental, vision), life and disability options (life, AD&amp;D, voluntary plans), flexible spending accounts (healthcare and dependent care), retirement savings with a 401(k) match, employee referral bonuses, and generous time off including paid holidays. Employees also have access to an Employee Assistance Program to support overall well-being.
Locations may vary depending on where the need is for coverage. 
Travel: Employees must be willing to float to various locations within their county, as needed for shift coverage or training purposes. 
Travel Percentage: 10-30%
Work Authorization: Must be authorized to work in the United States. 
 
 Monday-Friday; 8AM-5PM

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