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<h3>Job Description</h3>
Job Description
Summary:
The Resident Services Coordinator serves as a resource for residents in need: being creative, flexible, professional, maintaining objectivity, avoiding emotional dependence, maintaining confidentiality, recognizing and respecting individual differences. The person in this position assesses resident needs, identifies and links residents to appropriate services, and monitors the delivery of services. 
Principle Duties and Responsibilities:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li> Plan and implement resident services program utilizing property wide profile in AASC in assigned property/ies.</li>
<li>Assess resident needs by updating intakes and assessments, identify and link residents to appropriate services, and monitor the delivery of services. These services may include setting up in-home assistance such as housekeeping, personal care, shopping and laundry, transportation, meals, and other support services.</li>
<li>Create and sustain partnerships with community based social service providers, hospitals, health agencies, and other available resources to meet the needs of residents.</li>
<li>Communicate with family members/representatives for emergencies, including visits to hospitals and at home.</li>
<li>Provide and maintain current information on resources, services and benefit programs for the elderly and persons with disabilities.</li>
<li>Provide orientation to new residents.</li>
<li>Handle disputes/misunderstandings between residents, and act as a liaison between staff and residents when requested.</li>
<li>Report cases of suspected abuse to Adult Protective Services.</li>
<li>Report hospitalizations and nursing home admissions and discharges using incident reporting to Community Manager.</li>
<li>In crisis situations, i.e., fires, earthquakes, floods, etc., work collaboratively with Community Managers, Maintenance, appropriate agencies, and family.</li>
<li>Provide educational presentations for residents on aging issues, health and wellness, and information on resources.</li>
<li>Motivate active participation of residents in programs, activities, and events in cooperation with other agencies.</li>
<li>Maintain confidential resident files and required reporting in AASC in accordance with HUD guidelines.</li>
<li>Represent PEP Housing at community events.</li>
<li>Attend training and other meetings as required.</li>
<li>May perform work outside normal business hours based on residents’ needs as necessary.</li>
<li>All other duties as assigned.</li>
</ul>
Competencies
<ul>
<li>Communication Proficiency.</li>
<li>Resident Focus.</li>
<li>Ethical Conduct.</li>
<li> Critical Thinking Mindset.</li>
<li>Organizational Ability.</li>
<li>Team Focused.</li>
</ul>
Education, Skills and Experience:
<ul>
<li>A Bachelor's degree in social work or gerontology, psychology, or counseling preferred.</li>
<li>Certification by the American Association of Service Coordinators (AASC) preferred.</li>
<li>Minimum of two years of experience in social service delivery with senior and non-elderly disabled residents. </li>
<li>Working knowledge of supportive services and other resources for senior citizens and disabled. </li>
<li>Able to set and maintain clear boundaries with residents.</li>
<li>Ability to advocate, organize, problem-solve, and provide results for the residents served. </li>
<li>Experience in dealing with residents, families, next of kin, representatives, social agencies, churches, synagogues, political figures, etc. </li>
<li>Ability to identify and utilize community resources to assist in meeting the needs of residents.</li>
<li>Must have compassion for the elderly and disabled.</li>
<li>Requires responsible and organized approach to recordkeeping. </li>
<li>Ability to multi-task. </li>
<li>Must supply own vehicle, have a valid CA driver’s license and automobile insurance. </li>
</ul>
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.
Position Type/Expected Hours of Work This is a part-time position, totaling 18 hours a week. Occasional evening and weekend work may be required as job duties demand. The position is on-site in Oroville.

Resident Services Coordinator - Part Time

<h3>Job Description</h3>
Job Description
TELACU Residential Management, Inc. (TRM) has developed thousands of apartment homes, creating beautiful residential communities throughout California. These communities are operated by TELACU Residential Management, Inc. (TRM), which provides the highest levels of in-house oversight, security, maintenance and social service care that our residents deserve. Each community is managed with the philosophy that we are servants in their home, rather than them being guests in ours.
The Resident Services Coordinator (“RSC I”) is responsible for providing supportive service to elderly and physically challenged residents living at TELACU Residential Management (“TRM”) housing communities. RSC Level I to Level II requires evaluation of employee skill and performance levels by the Director of Resident Services Programs (DRSP) and Resident Services Supervisor (RSS). Due to the nature of the work assigned, the timeframe and transition will vary, and in some instances, an RSC Level I may be permanently allocated an RSC Level I.
The RSC I, works with residents in a comprehensive and proactive manner to assess and identify resident needs and implements individual health-driven aging plans and educates residents on available resources. The position is an advocate for residents, manages the 504 reasonable accommodation process, and works on case management to prevent premature institutionalization to supports residents to safely age in place. 
Responsible for creating partnerships with social services partners and health care providers facilitating care management meetings to ensure situations are coordinated across partner organizations while the aggregate need of the resident is supported through appropriate services and helps with transition plans in collaboration with hospitals, assisted living, rehabilitation facilities, nursing homes and impacted families, as needed.
Essential Job Duties 
<ul>
<li>Serves as resident advocate when an issue arises that affects their daily lives or well-being.</li>
<li>Initiates 504 process for reasonable accommodations and modifications to address residents needs and manages process to ensure timeliness of completion. Works with the 504 Coordinator and maintenance staff, as needed based on approval or denial of accommodation by completing the process with a written notification to resident of the final resolution of 504 request.</li>
<li>Prepare a Supportive Services Plan. The plan must include: [1] activities and services that facilitate safely aging in place by helping participants proactively address their health and social support needs; [2] provide an ongoing benefit to maximize the impact of the funds; and [3] include the use of evidence-based programming (EBP) or evidence-informed programs.</li>
<li>Supports the Resident Services Supervisor in preparing and writing grants, proposals, applications, and reporting.</li>
<li>Provides case management by assessing resident’s need with self-disclosed care needs; updates support/needs in response to changing needs as residents age in place. </li>
<li>Develops resource directories for the housing community by working with property management team on outreach process and educates residents about community programs and resources.</li>
<li>Makes appropriate referrals to service providers on behalf of residents.</li>
<li>Creates annual calendars for ongoing education, wellness programs, compliance presentations for residents.</li>
<li>Liaison with community, creates awareness of the resident services program and develops partnerships to support the residents. </li>
<li>Support and coordinate care for discharged residents as they transition back to their apartments. Develop networks with family and friends to support residents.</li>
<li>Facilitate language services to residents with limited English proficiency via the approved company translation services. </li>
<li>Provides support to residents, to include eviction, crisis prevention, and conflict resolution.</li>
<li>A member of the on-site team to ensure residents understand regulatory and lease agreement requirements, i.e., annual recertification documents, REAC/NSPIRE unit inspections, and reasonable accommodation/ modification requests/ orders.</li>
</ul>
OTHER DUTIES
<ul>
<li>Timely submittal of required reports that include semi-monthly management, monthly frail, and at-risk reports, as outlined in the Operational Policies and Procedures Manual (OPPM) and HUD.</li>
<li>Maintains necessary data using AASC Online; case management, progress updates, to include interactions, program participation, and sentinel events (falls, emergency department visits).</li>
<li>Maintains personal resident information in accordance with applicable privacy and confidentiality requirements per policy and HUD requirements.</li>
<li>Must respond to calls and/or after hours or weekends as needed by the assigned housing community.</li>
</ul>
EXPERIENCE &amp; EDUCATION: 
<ul>
<li>Bachelor’s degree in Social Work, Gerontology, Psychology or Counseling or equivalent combination of education and experience.</li>
<li>Bilingual English/ Chinese- Mandarin preferred.</li>
<li>Ability to advocate, organize and problem-solve.</li>
<li>Ability to communicate in understandable lay language at appropriate literacy and cognitive level ability by residents, both verbal and written communications.</li>
<li>Understanding the needs of low-income older adults and persons with disabilities in a sensitive manner.</li>
<li>Disciplined to be self-starter, work independently, and be part of a team.</li>
<li>Ability to multi-task and establish priorities in a sometimes busy and stressful environment.</li>
<li>Ability to establish positive and collaborative relationships with residents, staff, and community-based providers.</li>
<li>Experience working with older adults and special need individuals.</li>
<li>Knowledge of program and services to support the elderly and special needs population.</li>
<li>Cultural competency with diverse populations, individuals from different ethnic and racial backgrounds, including working with non-English speaking adults.</li>
<li>Familiarity and understanding of working with individuals with mental health needs.</li>
<li>Strong verbal, written, and interpersonal communication skills.</li>
</ul>
 COMPUTER &amp; SOFTWARE SKILLS: 
<ul>
<li>Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Internet.</li>
<li>Familiar with AASC Online and HUD provided Software; not preferred. </li>
</ul>
TRAVEL:
<ul>
<li>Occasional local travel to corporate office and other TRM locations, program and services in the community, meetings held at other TRM locations and visits to local hospitals, Skilled Nursing Facilities (SNF), Assisted Living and rehabilitation facilities as needed.</li>
<li>Must have a valid California Driver’s License, proof of current vehicle insurance and driving record that meets TELACU Industries insurer’s criteria; must be able to use own vehicle in the course of work.</li>
</ul>
Physical Requirements:
Constantly (6-8 hours per day) -Sitting, Using hands to finger, handle or feel (computer operation)
Occasionally (up to 3 hours per day)-Standing, Walking, Stooping/Bending, Reaching with hands and arms, Lifting of up to 20 lbs.
Work Environment &amp; Exposures
Position may require occasional exposure to fumes or airborne particles, vibration and loud noise levels. Will be exposed to varying weather conditions, soil, pollen, grass and plant materials and fertilizer while working; will be exposed to cleaning solutions of home strength; may be exposed to industrial strength solutions for pest control, paints or solvents. Hazards: Occasionally exposed to biohazards such as blood borne pathogens, sewage, building waste.
TELACU Offers a Competitive Benefits Package:
<ul>
<li>Medical health coverage options: Limited HMO, Full HMO and POS</li>
<li>Dental coverage options: Dental HMO (DMO) and PPO</li>
<li>Vision PPO insurance option</li>
<li>Flexible Spending Account (FSA) for Medical Expense Reimbursement &amp; Dependent Day Care</li>
<li>401 (k) Retirement Plan with generous employer match</li>
<li>Company Paid Basic Life/ AD&amp;D Insurance</li>
<li>Voluntary Supplemental Basic Life/ AD&amp;D Insurance</li>
<li>Company Paid Long-Term Disability</li>
<li>Company Paid Employee Assistance Program (EAP)</li>
<li>Colonial Voluntary Supplemental Insurance Options</li>
<li>Paid Time Off for Vacation, Sick and Holidays</li>
<li>Education Reimbursement</li>
</ul>

Resident Services Coordinator I- Pasadena 91103

<h3>Job Description</h3>
Job DescriptionSalary: $24.00/hr 
Funeral Arranger/ Director- Pacific Cremation Services
 
Pacific Cremation Services - Lake Forest, CA 
 
Location: Lake Forest, CA 
 
Reports to: General Manager 
 
Supervises:N/A
 
Purpose: The primary representative of Pacific Cremation Services to prospects and customers seeking at-need funeral and/or cremation services for the deceased, as a compassionate and competent single point-of-contact for the family, and to optimize revenue from his/her cases within the ethical bounds of providing each family what they want and nothing more. This position is the basic revenue engine for the company. 
 
Compensation: Hourly rate with overtime, plus select product incentive. This position is full-time 40hours per week, subject to customer and office needs.
 
Benets: Medical and dental benet plans are available to full time employees. The company pays a at rate toward the benet plan selected by the employee. Dependents can be insured on the plans and the full cost passed onto the employee. Benets start after 60 days of employment.
 
Experience: 1 on 1 sales of professional services to consumers. Prior mortuary, crematory, and/or cemetery sales desirable, but not mandatory. Basic computer skills for computerized Customer Relationship Management database
 
Job Description: The General Manager assigns families to the Funeral Arranger/Director. Funeral Arranger/Directormeet with families at scheduled times and guide families through cremation arrangements and memorial product decisions, maintaining meeting control, and securing signed contract and payment. Once assigned, the director is ultimately responsible for every detail and aspect of case management.
 
Duties: Funeral Arranger/Director implements all of the components of the OConnor Cycle of Excellence and he/she is responsible for collecting and documenting mandated vital statistics, particularly for preparation of the Death Certicate, preparation and signature of all required authorization and release documents, and for entering case data promptly and accurately into our computer. The Funeral Arranger/Director insures full and honest disclosure of all prices complying with FTC and State regulations, conditions, options, terms. In addition, this position is crucial in providing truthful answers to all questions, and provides helpful information on collateral issues such as cemetery, shipping, etc. 
 
Training: Prior to seeing families the trainee will sit in on arrangements with the training Funeral Arranger/Director, role play and be evaluated compared to competency standards outlined by the company. Roles will be reversed once a minimum standard of performance is established and the training director will sit in observe the trainee with actual family arrangements.
 
Requirement of the position: Funeral Arrangers/Directors will be assigned a night(s) during the weekday and required to rotate an assigned weekend as well.
 
The company provides on-the-job training, which includes Funeral Profession introduction through on-boarding over a two week period (minimum), 90 to 120 day intensive training prior to making arrangements. After you are qualified to meet with families there will be two sit-in observations of arrangement meetings and a debrieng meeting immediately following the arrangement. A debrieng meeting immediately following the arrangement will be conducted whenever possible. A written evaluation will be produced by the training director of the observed arrangement and given to the director and management. The supervisor will discuss training opportunities for advancement.
 
Qualities: Desired qualities on which the Funeral Arranger/Director will be evaluated include:
 
Appearance/grooming - Please view our dress code requirements here.
 
Compassion/Empathy
 
Flexible
 
Initiative/Proactivity
 
Verbal Skills 
 
Average Case Value 
 
Paperwork Accuracy 
 
Client Survey Scores
 
Performance: Director will be evaluated on performance of the duties identied above, per the accompanying Funeral Arranger/Director Manual Checklist. Initial goals for competencies required to begin seeing families will be laid out and progress monitored. 
 
As prociency is attained on short and medium term goals, additional core competency goals will be added. All goals whether short or long term will be given attainment or completion dates. If specic tasks related to the competency standards are not met, dates will be renegotiated. As time passes management will determine if sucient progress is being made to warrant continuation of the employment relationship, salary rate considerations, or promotion. 
 
The company is an equal-opportunity employer and provides employee benets package. New employees are evaluated every 6-months. Management prefers to promote from within, so every employee is encouraged to discuss advancement and career goals with his/her supervisor. This position is at will, meaning neither continued employment nor tenure is guaranteed.

Funeral Arranger/Director for Pacific Cremation Services

<h3>Job Description</h3>
Job Description
TELACU Residential Management, Inc. (TRM) has developed thousands of apartment homes, creating beautiful residential communities throughout California. These communities are operated by TELACU Residential Management, Inc. (TRM), which provides the highest levels of in-house oversight, security, maintenance and social service care that our residents deserve. Each community is managed with the philosophy that we are servants in their home, rather than them being guests in ours.
The Resident Services Coordinator (“RSC I”) is responsible for providing supportive service to elderly and physically challenged residents living at TELACU Residential Management (“TRM”) housing communities. RSC Level I to Level II requires evaluation of employee skill and performance levels by the Director of Resident Services Programs (DRSP) and Resident Services Supervisor (RSS). Due to the nature of the work assigned, the timeframe and transition will vary, and in some instances, an RSC Level I may be permanently allocated an RSC Level I.
The RSC I, works with residents in a comprehensive and proactive manner to assess and identify resident needs and implements individual health-driven aging plans and educates residents on available resources. The position is an advocate for residents, manages the 504 reasonable accommodation process, and works on case management to prevent premature institutionalization to supports residents to safely age in place. 
Responsible for creating partnerships with social services partners and health care providers facilitating care management meetings to ensure situations are coordinated across partner organizations while the aggregate need of the resident is supported through appropriate services and helps with transition plans in collaboration with hospitals, assisted living, rehabilitation facilities, nursing homes and impacted families, as needed.
Essential Job Duties 
<ul>
<li>Serves as resident advocate when an issue arises that affects their daily lives or well-being.</li>
<li>Initiates 504 process for reasonable accommodations and modifications to address residents needs and manages process to ensure timeliness of completion. Works with the 504 Coordinator and maintenance staff, as needed based on approval or denial of accommodation by completing the process with a written notification to resident of the final resolution of 504 request.</li>
<li>Prepare a Supportive Services Plan. The plan must include: [1] activities and services that facilitate safely aging in place by helping participants proactively address their health and social support needs; [2] provide an ongoing benefit to maximize the impact of the funds; and [3] include the use of evidence-based programming (EBP) or evidence-informed programs.</li>
<li>Supports the Resident Services Supervisor in preparing and writing grants, proposals, applications, and reporting.</li>
<li>Provides case management by assessing resident’s need with self-disclosed care needs; updates support/needs in response to changing needs as residents age in place. </li>
<li>Develops resource directories for the housing community by working with property management team on outreach process and educates residents about community programs and resources.</li>
<li>Makes appropriate referrals to service providers on behalf of residents.</li>
<li>Creates annual calendars for ongoing education, wellness programs, compliance presentations for residents.</li>
<li>Liaison with community, creates awareness of the resident services program and develops partnerships to support the residents. </li>
<li>Support and coordinate care for discharged residents as they transition back to their apartments. Develop networks with family and friends to support residents.</li>
<li>Facilitate language services to residents with limited English proficiency via the approved company translation services. </li>
<li>Provides support to residents, to include eviction, crisis prevention, and conflict resolution.</li>
<li>A member of the on-site team to ensure residents understand regulatory and lease agreement requirements, i.e., annual recertification documents, REAC/NSPIRE unit inspections, and reasonable accommodation/ modification requests/ orders.</li>
</ul>
OTHER DUTIES
<ul>
<li>Timely submittal of required reports that include semi-monthly management, monthly frail, and at-risk reports, as outlined in the Operational Policies and Procedures Manual (OPPM) and HUD.</li>
<li>Maintains necessary data using AASC Online; case management, progress updates, to include interactions, program participation, and sentinel events (falls, emergency department visits).</li>
<li>Maintains personal resident information in accordance with applicable privacy and confidentiality requirements per policy and HUD requirements.</li>
<li>Must respond to calls and/or after hours or weekends as needed by the assigned housing community.</li>
</ul>
EXPERIENCE &amp; EDUCATION: 
<ul>
<li>Bachelor’s degree in Social Work, Gerontology, Psychology or Counseling or equivalent combination of education and experience.</li>
<li>Bilingual English/ Spanish preferred.</li>
<li>Ability to advocate, organize and problem-solve.</li>
<li>Ability to communicate in understandable lay language at appropriate literacy and cognitive level ability by residents, both verbal and written communications.</li>
<li>Understanding the needs of low-income older adults and persons with disabilities in a sensitive manner.</li>
<li>Disciplined to be self-starter, work independently, and be part of a team.</li>
<li>Ability to multi-task and establish priorities in a sometimes busy and stressful environment.</li>
<li>Ability to establish positive and collaborative relationships with residents, staff, and community-based providers.</li>
<li>Experience working with older adults and special need individuals.</li>
<li>Knowledge of program and services to support the elderly and special needs population.</li>
<li>Cultural competency with diverse populations, individuals from different ethnic and racial backgrounds, including working with non-English speaking adults.</li>
<li>Familiarity and understanding of working with individuals with mental health needs.</li>
<li>Strong verbal, written, and interpersonal communication skills.</li>
</ul>
 COMPUTER &amp; SOFTWARE SKILLS: 
<ul>
<li>Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Internet.</li>
<li>Familiar with AASC Online and HUD provided Software; not preferred. </li>
</ul>
TRAVEL:
<ul>
<li>Occasional local travel to corporate office and other TRM locations, program and services in the community, meetings held at other TRM locations and visits to local hospitals, Skilled Nursing Facilities (SNF), Assisted Living and rehabilitation facilities as needed.</li>
<li>Must have a valid California Driver’s License, proof of current vehicle insurance and driving record that meets TELACU Industries insurer’s criteria; must be able to use own vehicle in the course of work.</li>
</ul>
Physical Requirements:
Constantly (6-8 hours per day) -Sitting, Using hands to finger, handle or feel (computer operation)
Occasionally (up to 3 hours per day)-Standing, Walking, Stooping/Bending, Reaching with hands and arms, Lifting of up to 20 lbs.
Work Environment &amp; Exposures
Position may require occasional exposure to fumes or airborne particles, vibration and loud noise levels. Will be exposed to varying weather conditions, soil, pollen, grass and plant materials and fertilizer while working; will be exposed to cleaning solutions of home strength; may be exposed to industrial strength solutions for pest control, paints or solvents. Hazards: Occasionally exposed to biohazards such as blood borne pathogens, sewage, building waste.
TELACU Offers a Competitive Benefits Package:
<ul>
<li>Medical health coverage options: Limited HMO, Full HMO and POS</li>
<li>Dental coverage options: Dental HMO (DMO) and PPO</li>
<li>Vision PPO insurance option</li>
<li>Flexible Spending Account (FSA) for Medical Expense Reimbursement &amp; Dependent Day Care</li>
<li>401 (k) Retirement Plan with generous employer match</li>
<li>Company Paid Basic Life/ AD&amp;D Insurance</li>
<li>Voluntary Supplemental Basic Life/ AD&amp;D Insurance</li>
<li>Company Paid Long-Term Disability</li>
<li>Company Paid Employee Assistance Program (EAP)</li>
<li>Colonial Voluntary Supplemental Insurance Options</li>
<li>Paid Time Off for Vacation, Sick and Holidays</li>
<li>Education Reimbursement</li>
</ul>

Resident Services Coordinator I- Whittier 90604

<h3>Job Description</h3>
Job DescriptionWe are currently seeking Resident Coordinators who are passionate about making a difference in the community assisting the unhoused population based in our Panorama City and Pacoima locations. Care-givers with experience serving multiple patients, Resident Technicians working previously at a Sober Living Facility and/or Addiction Treatment Center, or individuals who have the drive to helping the underserved are all welcome to apply! Shifts: Saturdays: 7:00am-3:30pm, 3:00 pm- 11:30 pm, 11:00 pm-7:30 am Sundays: 7:00am-3:30pm, 3:00 pm-11:30 pm and 11:00 pm-7:30 am - Available Floater shifts Essential Job Functions/ Shift Responsibilities: 
<ul>
<li>Documents shift summary for each member into our electronic medical record/ EMR system that consists of incidents, observations from visiting disciplines, crises, violations, and emergencies, etc.</li>
<li>Provide member oversight with medication management.</li>
<li>Complete temperature and vitals check and complete member log at the beginning of each shift.</li>
<li>Responsible for admitting new members when they arrive as outlined in the Admission Checklist.</li>
<li>Maintain a clean and healthy facility for our members; clean the scheduled zone and complete the cleaning log at the beginning of each shift.</li>
<li>Familiar with any allergies, food, or other allergies members may have and ensure that it is documented and respected.</li>
<li>Responsible for preparing meals and snacks for all members and must take all dietary restrictions and guidelines for each patient (as provided by their healthcare provider) into consideration when preparing all meals.</li>
<li>Occasionally support and follow up on transportation that are missing and/or late if the appointment falls within their shift.</li>
<li>Must have knowledge of where the members are during the shift and must ensure all members log in and out when leaving the facility unless it is for a scheduled appointment on the calendar that the case manager is aware of.</li>
<li>Provide crisis intervention and possess de-escalation skills</li>
</ul>

Week Days/Week End Resident Coordinator

<h3>Job Description</h3>
Certified Nursing Assistants (CNAs): Are you seeking a role where your empathy and commitment truly shine? Discover a fulfilling path in personalized, in-home care! As a CNA Care Professional at Home Instead, you'll be instrumental in helping seniors thrive in the comfort of their homes, making a tangible and positive impact every day.
Awesome Pay, Flexible Hours, and a Great Team! We believe in taking care of our team, just like you'll take care of our clients:
<ul>
<li>Great Pay: You can earn $21-$24 an hour for the important work you do.</li>
<li>Hours That Work for You: We offer flexible schedules that fit your life, so you get that work-life balance everyone talks about.</li>
<li>Join a Fun Team: You'll become part of an amazing group of people who are supportive, fun, and make every day enjoyable.</li>
</ul>
Learn from the Best and Grow Your Career. Home Instead started the whole in-home senior care thing, so we really know our stuff. We're here to help you shine:
<ul>
<li>Training Provided: We'll give you all the training you need to feel confident and succeed.</li>
<li>Lots of Ways to Grow: There are plenty of opportunities to learn new things and move up in your career.</li>
</ul>
More Than Just a Job – It's a Family. This isn't just about a paycheck; it's about being part of something special.
<ul>
<li>Build Real Connections: We'll match you with clients you'll connect with, forming friendships that mean a lot.</li>
<li>We've Got Your Back: Our local team is always there for you, offering constant support. We're like a family, cheering each other on.</li>
</ul>
Ready for a Career You'll Love? If you're looking for a job that truly matters, with good pay and a schedule that works for you, Home Instead is the place to be! Come join our family and start making a difference today.
6-months of experience preferred; paid training; background check required.
Skills and Qualifications:
<ul>
<li>Completion of CNA Certification Program; Current California CNA Certification</li>
<li>Minimum One (1) Year experience as Certified Nurses Aide in Supervised Setting within Past Three (3) Years</li>
<li>Ability to Treat and Care for Seniors and Their Property with Dignity and Respect</li>
<li>Ability to Communicate with Clients in a Friendly and Congenial Manner</li>
<li>Must Have Reliable Transportation and Auto Insurance</li>
</ul>
Duties Include, but are Not Limited to:
<ul>
<li>Companionship and Conversation</li>
<li>Light Housekeeping Tasks and Meal Preparation</li>
<li>Medication and Appointment Reminders</li>
<li>Assistance with Grooming, Bathing, and Incontinence Care</li>
<li>Taking Clients on Outings</li>
<li>Encouraging Daily Exercise</li>
<li>Alzheimer’s Care / Parkinson's Care</li>
</ul>
Shifts Available:
<ul>
<li>Work to Fill Your Schedule</li>
<li>Full-time, Part-time, Overnight, Overtime, and Weekend Shifts Available</li>
</ul>
Benefits of Being a Home Instead Care Professional:
<ul>
<li>Competitive Pay Range: $21.00 - $24.00</li>
<li>Reliable and Consistent Scheduling</li>
<li>Weekly Paychecks</li>
<li>Paid New Hire Training</li>
<li>Up to 120 Hours of Holiday Overtime Available Annually</li>
<li>Employees Who Work 20+ Hours / Week are Eligible for Free Vision, Dental, and Life Insurance</li>
<li>Travel Reimbursement</li>
<li>Up to $5,250 Tuition / Year at Bellevue University</li>
<li>Referral Cash Bonus</li>
<li>Fun, Supportive and Family Oriented Work Environment with Awesome Coworkers!</li>
</ul>
Available After 90 Days:
40 Hours of Sick Time
Service Areas: We service clients across Santa Barbara County. As an agency, our goal is to match you to a client that is within your ideal driving range.
Santa Barbara county including: Goleta, Hope Ranch, Santa Barbara, Montecito, Summerland, Carpinteria.
By submitting this application, I consent to Home Instead communicating with me by phone, email and/or text msg for the purpose of discussing my application for employment. Msg &amp; data rates may apply.
Each Home Instead franchise is independently owned and operated.•

CAREGiver w/ CNA: Connect with Patients, Connect with Purpose

<h3>Job Description</h3>
Job DescriptionWe are currently seeking Resident Coordinators who are passionate about making a difference in the community assisting the unhoused population based in our Panorama City and Pacoima locations. Care-givers with experience serving multiple patients, Resident Technicians working previously at a Sober Living Facility and/or Addiction Treatment Center, or individuals who have the drive to helping the underserved are all welcome to apply! Shifts: Saturdays: 7:00 am-3:30 pm, 3:00 pm- 11:30 pm, Sundays: 7:00 am-3:30 pm, 3:00 pm-11:30 pm - Available Floater shifts Essential Job Functions/ Shift Responsibilities: 
<ul>
<li>Documents shift summary for each member into our electronic medical record/ EMR system that consists of incidents, observations from visiting disciplines, crises, violations, and emergencies, etc.</li>
<li>Provide member oversight with medication management.</li>
<li>Complete temperature and vitals check and complete member log at the beginning of each shift.</li>
<li>Responsible for admitting new members when they arrive as outlined in the Admission Checklist.</li>
<li>Maintain a clean and healthy facility for our members; clean the scheduled zone and complete the cleaning log at the beginning of each shift.</li>
<li>Familiar with any allergies, food, or other allergies members may have and ensure that it is documented and respected.</li>
<li>Responsible for preparing meals and snacks for all members and must take all dietary restrictions and guidelines for each patient (as provided by their healthcare provider) into consideration when preparing all meals.</li>
<li>Occasionally support and follow up on transportation that are missing and/or late if the appointment falls within their shift.</li>
<li>Must have knowledge of where the members are during the shift and must ensure all members log in and out when leaving the facility unless it is for a scheduled appointment on the calendar that the case manager is aware of.</li>
<li>Provide crisis intervention and possess de-escalation skills</li>
</ul>

Weekend Resident Coordinator

<h3>Job Description</h3>
Job Description????Resident Care Coordinator (RCC)
Balance – Assisted Living and Memory Care
????Lodi, CA | Full-Time | Competitive Pay | Benefits Offered
About Us
Balance Assisted Living and Memory Care is committed to providing compassionate and high-quality care in a warm, welcoming environment. We are currently seeking a dedicated Resident Care Coordinator (RCC) to oversee daily care operations and support our outstanding caregiving team.
Position Summary
The RCC is responsible for supervising caregivers, ensuring personal care tasks are completed to the highest standards, and monitoring compliance with company policies and state regulations. This role is vital in upholding the dignity, independence, and well-being of our residents.
????Key Responsibilities
<ul>
<li>Supervise and support caregiving staff, ensuring personal care services meet individual care plans.</li>
<li>Provide ongoing training, shadowing, and mentorship for caregivers.</li>
<li>Monitor resident care including grooming, hygiene, skin checks, and fall prevention.</li>
<li>Ensure proper documentation and communication of care activities in ALIS.</li>
<li>Conduct room audits and ensure safety, cleanliness, and infection control protocols are followed.</li>
<li>Participate in staff scheduling and shift transition coordination.</li>
<li>Support compliance with CCLD regulations and complete incident reporting as required.</li>
<li>Collaborate with the Resident Services Specialist (RSS) and Medication Room Coordinator (MRC) to align care delivery with service plans.</li>
</ul>
Qualifications
<ul>
<li>High school diploma or equivalent required; relevant certifications preferred.</li>
<li>Must be 18 years or older.</li>
<li>Experience in assisted living, memory care, or elder care strongly preferred.</li>
<li>Prior supervisory or lead caregiver experience is desirable.</li>
<li>Strong written and verbal communication skills.</li>
<li>Familiarity with care regulations and charting systems (e.g., ALIS) a plus.</li>
<li>Current CPR and First Aid certification.</li>
<li>TB clearance, Health Screening (LIC 503), and Criminal Record Clearance (LIC 508) required.</li>
</ul>
Physical Requirements
<ul>
<li>Ability to lift up to 40 lbs.</li>
<li>Stand/walk for extended periods.</li>
<li>Occasional sitting, bending, and light to moderate physical activity.</li>
</ul>
????What We Offer
<ul>
<li>Competitive pay and benefits for full-time staff</li>
<li>Supportive leadership and team environment</li>
<li>Training and development opportunities</li>
<li>A chance to make a meaningful impact in residents’ lives every day</li>
</ul>
Apply Today!
If you’re a compassionate leader with a passion for senior care, we’d love to hear from you. 
Balance Assisted Living and Memory Care is an equal opportunity employer and proud to support a diverse workforce.
 All candidates must be able to pass a criminal background check and a comprehensive reference check

Resident Care Coordinator/RCFE

<h3>Job Description</h3>
Job Description
Summary
The Duty Drawback Senior Manager reports to the LOGISTEED-America, Inc. President / CEO.
This pivotal role will be responsible for building out a best-in-class drawback function from the ground up, including developing strategies, implementing processes, and recruiting and managing a team of Drawback Associates. Duty Drawback Senior Manager will oversee the process of claiming refunds on import duties, taxes, and fees when goods are exported or destroyed. This role ensures compliance with regulations, manages the claim process, and collaborates with various teams to maximize refunds. They also analyze trade data, maintain documentation, and work with customs authorities. Additionally they will be required to, but not limited to:
<ul>
<li>possess deep expertise in duty drawback regulations, </li>
<li>a proven track record of successful program implementation, and</li>
<li>strong leadership skills to mentor and develop a high-performing team.</li>
</ul>
Qualities 
<ul>
<li>Possess a solid background in international transportation services with a working knowledge of the current market</li>
<li>Ethical with sound business judgement</li>
<li>Possess a passion to help team members </li>
<li>Detail-oriented</li>
<li>Reliable, follows through on commitments</li>
<li>Strong process and planning orientation</li>
<li>Goal-oriented, task driven</li>
<li>Balances team’s needs with goals of organization</li>
<li>Strong customer relations </li>
<li>Strong process and planning orientation</li>
<li>Outstanding written, verbal, presentation and organization communication skills</li>
</ul>
Essential Duties &amp; Functional Responsibilities Required
Required Knowledge Skills &amp; Abilities
The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Functions
Operations
<ul>
<li>Perform tasks safely</li>
<li>Ensure area housekeeping requirements are met</li>
<li>Abide by all OSHA rules and LOGISTEED America, Inc.’s safety practices</li>
<li>Meet established procedures and productivity, safety and quality standards</li>
<li>Found, develop, and execute a comprehensive duty drawback strategy, identifying eligible drawback opportunities across all relevant business units and product lines.</li>
<li>Establish clear program objectives, key performance indicators (KPIs), and reporting mechanisms to track progress and demonstrate value.</li>
<li>Research, interpret, and ensure compliance with all applicable U.S. Customs and Border Protection (CBP) drawback regulations and policies (e.g., 19 CFR Part 191).</li>
<li>Stay abreast of changes in drawback regulations and industry best practices, proactively adapting strategies as needed.</li>
<li>Delegate tasks effectively and manage workload distribution to ensure efficient operation and timely claim submissions.</li>
<li>Design, implement, and refine robust internal processes and controls for identifying, documenting, calculating, preparing, and submitting duty drawback claims.</li>
<li>Oversee the accurate and timely preparation and submission of all drawback claims to CBP, ensuring all required documentation and supporting evidence is meticulously maintained.</li>
<li>Develop and implement an audit-ready record-keeping system for all drawback-related activities.</li>
<li>Manage and respond to CBP inquiries, audits, and requests for information related to drawback claims.</li>
<li>Identify and mitigate potential risks associated with drawback claims and compliance.</li>
<li>Leverage technology and data analytics to optimize drawback processes and maximize recovery.</li>
</ul>
Communications/Collaborations
<ul>
<li>Collaborate with cross-functional teams (e.g., Finance, Supply Chain, Legal, Trade Compliance, Customs Brokers) to integrate drawback processes seamlessly into existing operations.</li>
<li>Act as the primary point of contact for all duty drawback matters internally and externally (e.g., with CBP, customs brokers, external consultants).</li>
<li>Communicate program status, performance, and key insights to senior leadership regularly.</li>
<li>Build strong relationships with internal and external stakeholders to facilitate efficient information exchange and program success.</li>
<li>Communicating effectively between CEO/Pres. and management team</li>
</ul>
Employee Engagement
<ul>
<li>Recruit, hire, and onboard a team of Duty Drawback Associates, fostering a collaborative and high-performing environment.</li>
<li>Provide ongoing training, coaching, and mentorship to team members, developing their expertise in drawback regulations, claims preparation, and compliance.</li>
<li>Set clear performance expectations, conduct regular performance reviews, and support professional development plans for the team.</li>
<li>Inspiring and motivating employees to perform at their best through positive encouragement and incentive initiatives</li>
</ul>
<ul>
<li>Encourage staff to learn as much as possible about the Freight Forwarding industry</li>
<li>Motivate staff to take pride in the Company as part of a winning team that has the best interests of the Company in mind</li>
<li>Lead by example</li>
</ul>
Safety
<ul>
<li>Abiding by all Federal, State, and Local safety regulations, OSHA rules, and LOGISTEED-America Inc. safety practices</li>
<li>Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures, complying with legal regulations, and ensuring adherence to housekeeping activities</li>
</ul>
Finance
<ul>
<li>Identifying financial improvements and cost savings, and implementing changes to achieve them</li>
<li>Support the Finance/Accounting Department to help collect on outstanding invoices</li>
</ul>
Non -Essential Functions
<ul>
<li>Perform other duties as assigned</li>
</ul>
Competencies 
<ul>
<li>Strategic Thinking</li>
<li>Problem Solving/Analysis</li>
<li>Project Management</li>
<li>Organized / ability to prioritize</li>
<li>Communication Proficiency</li>
<li>Personal Effectiveness/Credibility</li>
<li>Multi-tasking with conflicting priorities</li>
</ul>
Supervisory Responsibility 
<ul>
<li>As assigned for direct reports</li>
</ul>
Preferred Qualifications, Required Knowledge Skills &amp; Abilities and Working Conditions
Previous Work Experience
<ul>
<li>Minimum of 8 years of progressive experience in duty drawback, </li>
<li>Minimum of 5 years in a leadership or managerial role.</li>
<li>Demonstrated experience in establishing and managing a duty drawback program from its inception is highly preferred.</li>
</ul>
Education and Certifications 
<ul>
<li>Bachelor's degree in Business, Finance, Supply Chain Management, International Trade, or a related field.</li>
<li>Equivalent work experience will be considered</li>
</ul>
Experience Requirements and Preferences 
<ul>
<li>In-depth knowledge of U.S. Customs and Border Protection (CBP) duty drawback regulations (19 CFR Part 191) and various drawback types (e.g., manufacturing, unused merchandise, substitution).</li>
<li>Proven track record of successfully preparing, submitting, and defending duty drawback claims resulting in significant recovery.</li>
<li>Strong analytical skills with the ability to interpret complex regulations, analyze data, and identify drawback opportunities.</li>
<li>Excellent leadership, team-building, and mentoring skills.</li>
<li>Exceptional communication (written and verbal) and interpersonal skills, with the ability to influence and collaborate effectively at all levels.</li>
<li>Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and experience with ERP systems (e.g., SAP, Oracle) and/or specialized trade compliance software.</li>
<li>Ability to work independently, prioritize tasks, and manage multiple projects in a fast-paced environment.</li>
<li>Customs Broker License (CBL) is a significant plus.</li>
<li>Fluency in English </li>
<li>Effective, clear, and concise communication skills </li>
<li>Must have an outgoing personality to create best first impressions when conducting business meetings </li>
<li>Proven ability to cultivate relationships</li>
<li>Detail oriented with ability to solve problems independently as well as in a team environment</li>
<li>Must be sensitive and able to engage with different cultures both locally and internationally</li>
<li>Ability to work flexible hours according to business needs</li>
<li>Strong attention to detail</li>
<li>Ability to respond to situations in a prompt and professional manner</li>
<li>Proven professional and sound judgment in the management of difficult and / or sensitive matters</li>
<li>Provide excellent customer service to internal and external customers </li>
<li>Energetic and highly motivated to succeed</li>
<li>Proven strong business acumen </li>
<li>Must pass drug and criminal background check</li>
</ul>
Additional Eligibility Qualifications
<ul>
<li>Ability to read, analyze and interpret business documents</li>
<li>Ability to respond effectively to time sensitive inquiries and complaints</li>
</ul>
Work Authorization/Security Clearance (if applicable)Must be legally authorized to work in the United StatesOther DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is required to stand, walk or sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend crouch or crawl; talk or hear; taste or smell. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move objects up to 25 pounds, and occasionally lift and/or move up to 35 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT 
Ninety-five percent of the work time will be spent in an office setting. Five percent of work time may be spent outside of the office or other locations where the environment is/is not climate controlled.
LOGISTEED-America, Inc. is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law. 
PAY TRANSPARENCY NONDISCRIMINATION PROVISION - The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
EOE/M/F/D/V

Duty Drawback Sr. Manager

<h3>Job Description</h3>
Job Description
SUNDAY - THURSDAY 8AM - 5PM
SALARY: $68,640.00
Why Join Pegasus Senior Living?
You’ll be part of a Great Place to Work®-certified team dedicated to celebrating and enhancing the lives of seniors with kindness and integrity.
Perks &amp; Benefits (Full-Time unless otherwise noted):
<ul>
<li>
Medical, Dental &amp; Vision
</li>
<li>
401(k) with employer match (FT/PT)
</li>
<li>
Up to 20 days of PTO per year (FT)
</li>
<li>
Same-day pay option (FT/PT)
</li>
<li>
Employee Assistance Program &amp; PSL?Cares financial support
</li>
<li>
CEU reimbursement, mentorship, and growth opportunities
</li>
<li>
Discounts on travel, dining, retail
</li>
<li>
Free meals during shifts
</li>
<li>
Unlimited referral bonus: up to $2,000 per hire!
</li>
</ul>
Role Overview
Reporting to the Health &amp; Wellness Director, the Resident Care Coordinator actively ensures excellence in personalized senior care (24/7). This role blends leadership, communication, and hands-on coordination to maintain quality of care, staff scheduling, and regulatory compliance.
Key Responsibilities
<ul>
<li>
Develop and manage a 4-week rolling master care schedule—optimize coverage, minimize overtime or agency use.
</li>
<li>
Coordinate scheduling and third-party services (e.g., physicians, home health, hospice).
</li>
<li>
Maintain logs—appointment, communication, task sheets—aligning with state regulations.
</li>
<li>
Serve as primary liaison for residents’ needs: assess, monitor physical/mental changes, and escalate to HWD.
</li>
<li>
Onboard, train &amp; supervise Care Partners and supervisory staff.
</li>
<li>
Step in as Care Partner or Med Tech as needed (within licensure).
</li>
<li>
Assist with new resident move-ins/orientations, community wellness activities, and marketing efforts.
</li>
<li>
Ensure departmental readiness for state surveys and audits.
</li>
</ul>
What We’re Looking For
<ul>
<li>
3–5 years of healthcare or senior care experience, including staff coordination or scheduling.
</li>
<li>
Experience with medication administration and care-giving (RCFE preferred).
</li>
<li>
Strong scheduling skills—able to manage multiple priorities in a dynamic environment.
</li>
<li>
Proficient in Microsoft Office and adaptable to new healthcare software.
</li>
<li>
Excellent communication skills—written, verbal, and for group facilitation.
</li>
<li>
Physically able to assist with resident transfer and move-ins (lifting up to 50 lbs independently, per job requirements).
</li>
</ul>
Qualifications
<ul>
<li>
High school diploma or equivalent (per state requirements).
</li>
<li>
Proven leadership in supervising, mentoring, and training healthcare staff.
</li>
<li>
Ability to work flexible hours, including holidays, weekends, and evenings.
</li>
<li>
Passionate about senior advocacy and quality-of-life enhancement.
</li>
</ul>
Our Mission
At Pegasus Senior Living, we celebrate and enhance all lives with kindness and integrity.
Apply Now!
If you thrive in a fast-paced, mission-driven environment and are ready to elevate the care experience for our residents, we’d love to hear from you. Click Apply Today to join our team.

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