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<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>Dental insurance</li>
<li>Health insurance</li>
<li>Training &amp; development</li>
<li>Vision insurance</li>
</ul>
 SUMMARY OF POSITION: Under the direction of the supervisors perform assigned responsibilities necessary for the timely service of our guests and to the profitable and efficient operations of Agnes. Handling all the workings of the restaurant with the goal of setting the restaurant up for success by driving revenue and keeping attrition low. RESPONSIBILITY AND SPAN OF AUTHORITY: 1) REVENUE - In accordance with budget, manage to target revenue goals by creative strategy in the reservation platform. - Reconcile and audit tip pool, calculations, and daily recording. 2) LABOR - Meet labor budget goals monitor and audit in times/out times, job codes for payroll. - Submit employee time keeping and approvals on punch in/out corrections to payroll. 3) BEVERAGE - Maximize and meet targeted revenue goals for all beverage categories; wine, liquor, cocktails, N/A beverage - Review weekly beverage pmix to formulate sales strategies for the FOH team and make recommendations on product rotation, purchasing and pricing for all beverages - Coordinate beverage education for FOH staff. - Take Inventory 4) SALES AND REPORTING - Track covers, ensuring OpenTable and the POS are reconciled - Maintain the POS System - Maintain online ordering platforms. - Ensure prepays are executed and processed properly. - Oversee OpenTable and assist with POS maintenance. HUMAN RESOURCES AND ADMINISTRATION - Place recruitment ads - Conduct new employee interviews and coaching sessions. - Ensure submittal of all new hire paperwork &amp; PERSONNEL ACTION FORMS (PAF) forms for new hires, changes to employment statuses and terminations - Be a point of contact for Sprout LA OPERATIONS 1. General - Ensure the Compilation of materials needed for service. This includes; menu changes, list of VIP guests and notes. Plan for the services in coordination with the rest of the management team - Review applicable BEO functions sheets in coordination with the rest of the management team, overseeing the events team - Attend &amp; lead leadership meetings 2. Service - Orate pre-shift and FOH staff service meetings with educational topics - Within the service guidelines as set by Agnes, execute the sequence of service - Team player striving for the best every day on behalf of the team &amp; guests - Be a leader for the FOH, stepping in whenever necessary as the senior member - Create systems and procedures for all aspects of service - Responsible for the overall training and performance of the FOH team, assisting the Chef with BOH when appropriate 3. Facility Management - Conduct thorough weekly property walk-through, schedule any noted repairs needed - Approval and delegate to relevant department managers any maintenance issues - Verify monthly service and cleaning visits are occurring - Ensure timely invoice submission for services RESERVATIONS &amp; GUEST RELATIONS - Meet weekly reservation goals and cover counts through creative strategy. - Manage all communication as it relates to reservation policies and procedures - Evaluate and implement best practices regarding phone operations ie: scripts for calls, pre-pay forms, gift certificates, etc. - Block and open reservation slots whilst managing thresholds to maximize the covers in OT in an efficient and profitable manner - Manage our OT profile, including participation in special promotions ie. Mothers Day, New Years, special events - Oversee the proper management of guest correspondence via email and phone ensuring responses are timely to reservation and special requests. - Responsible for guest follow up - manage communication via Yelp, OT, Trip Advisor, and other feedback sites in coordination with the management team. EXPECTED BEHAVIORS 1. Model the values of the company while continually striving to infuse their meaning and impact into all aspects of your role with poise &amp; polish 2. Represent us professionally through your personal appearance, communication, and respect for others 3. Demonstrate ownership of responsibilities with focus, determination, and attention to detail 4. Elevate the guest experience at every opportunity, creating those opportunities 5. Act with integrity 6. Demonstrate an attitude of teamwork by working collaboratively with peers to identify positive solutions to problems or issues 7. Be open and receptive to changing needs and priorities 8. Take responsibility for maintaining a clean, neat, and orderly work environment. Use equipment, supplies, and other materials with a focused effort to reduce waste 9. Welcome suggestions and new ideas as an opportunity to learn and grow 10. Anticipate and respond to owner, partner, colleague, employee, &amp; guest needs in a respectful and timely manner 11. Strive to establish standards we hope will have an impact on the industry.

General Manager

<h3>Job Description</h3>
Job Description
We are looking for a General Manager to oversee all staff, budgets and operations of the local business unit. General Manager responsibilities include formulating overall strategy, managing people and establishing policies. To be successful in this role, you should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive, while ensuring our profits are on the rise. Ultimately, you’ll help our company grow and thrive.
 
Responsibilities
<ul>
<li>Oversee day-to-day operations</li>
<li>Design strategy and set goals for growth</li>
<li>Maintain budgets and optimize expenses</li>
<li>Ensure employees work productively and develop professionally</li>
<li>Oversee recruitment and training of new employees</li>
<li>Evaluate and improve operations and financial performance</li>
<li>Direct the employee assessment process</li>
<li>Prepare regular reports for upper management</li>
<li>Ensure staff follows health and safety regulations</li>
<li>Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)</li>
<li>Hire and staff unit</li>
<li>Motivate and train future leaders</li>
</ul>
Skills
<ul>
<li>Proven experience as a General Manager or similar executive role</li>
<li>Experience in planning and budgeting</li>
<li>Knowledge of business process and functions (finance, HR, procurement, operations etc.)</li>
<li>Strong analytical ability</li>
<li>Excellent communication skills</li>
<li>Outstanding organizational and leadership skills</li>
<li>Problem-solving aptitude</li>
<li>BSc/BA in Business or relevant field; MSc/MA is a plus</li>
</ul>
We Offer
<ul>
<li>Paid Time Off</li>
<li>Health/Dental/Vision Insurance</li>
<li>401K</li>
<li>Employee Discount</li>
<li>Paid Training</li>
</ul>

<h3>Job Description</h3>
Job Description
The Shift Manager works under the direction of the Restaurant Manager. They work directly with team members and operate shifts in a restaurant. As a Shift Manager, there are multiple levels of responsibility and development. Progression through these levels is based on demonstrated skills, experience, and operational knowledge. All levels require full certification in the position (completion of Shift Leader (SL) training path and ServSafe certification).
All levels of Shift Managers, regardless of their level, are responsible for the following key duties:
<ul>
<li>Ensure the restaurant is clean and well-maintained, and that all company procedures are followed. Uphold the standards for food quality, cleanliness, sanitation, and customer service.</li>
<li>Effectively manage costs within budgeted levels, including cash handling, food products, labor, paper supplies, energy consumption, and other operational expenses.</li>
<li>Responsible for cash register setup and smooth shift transitions during shift changes.</li>
<li>Oversee and manage the shift, supervising and directing team members, maintaining clear communication, and ensuring a focus on customer service.</li>
<li>When requested, train new and existing team members in various job stations and operational procedures</li>
<li>Complete all required shift management administrative tasks, including reports, sales readings, and necessary documentation.</li>
<li>Post sales readings, and conduct shift awareness walk-throughs to ensure operations are running smoothly.</li>
<li>Observe and enforce all safety and security procedures, ensuring a safe working environment for both staff and customers.</li>
</ul>

Additional Responsibilities and Requirements Based on Shift Manager Level
As Shift Managers progress through different levels, they take on additional responsibilities:
 Shift Level 1: 
<ul>
<li>Availability: At least 3 days per week, with a minimum of one full shift (open, mid, and/or close).</li>
<li>Responsibilities:</li>
<ul>
<li>Runs a minimum of 1 shift on their own per week.</li>
</ul>
<li>Expected Knowledge:</li>
<ul>
<li>Basic understanding of Labor Percentage and its impact on operations.</li>
</ul>
</ul>

Shift Level 2:
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Availability: At least 4 days per week, including 2 full shifts (opening, mid, and/or close). Must be available to close 1-2 days per week.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Responsibilities:
o&nbsp;&nbsp; Runs shifts independently, including managing team members and ensuring operations are smooth.
o&nbsp;&nbsp; Take responsibility and complete Inventory Processes and manage stock levels.
o&nbsp;&nbsp; Good understanding of Labor Percentage and takes action to ensure it aligns with budgeted levels.
o&nbsp;&nbsp; Demonstrates a clear understanding of operational needs and adjusts staffing and resources accordingly.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Expected Knowledge:
o&nbsp;&nbsp; Intermediate understanding of Labor Percentage and how to react and adjust staffing based on this metric.
o&nbsp;&nbsp; Experience managing inventory processes and order planning.

Shift Level 3:
<ul>
<li>Availability: At least 5 days per week, including 1 weekend day, with at least 3 full shifts (open, mid, and/or close). Must be available to close at least 3 days per week.</li>
<li>Responsibilities:</li>
<ul>
<li>Runs shift independently with minimal supervision.</li>
<li>Completes Inventory processes and Food Orders.</li>
<li>Has an advanced understanding of Food Costs and actively manages food cost reductions while maintaining quality.</li>
<li>Demonstrates full ownership of shift operations, managing customer service, team performance, and overall restaurant functionality.</li>
</ul>
<li>Expected Knowledge:</li>
<ul>
<li>Advanced understanding of Labor Percentage, Food Costs, and how to adjust operations to meet cost control goals.</li>
<li>Strong inventory management skills.</li>
<li>Ability to adjust staffing and inventory based on business needs.</li>
</ul>
</ul>

Shift Level 4: 
<ul>
<li>Availability: Open availability, with flexibility to work shifts across all days, including weekends and holidays.</li>
<li>Responsibilities:</li>
<ul>
<li>Runs shift independently and take on additional leadership and operational responsibilities.</li>
<li>Manages all aspects of the shift, including Labor Percentage, Inventory, Food Orders, and Food Costs.</li>
<li>Supports team development and provides mentorship to junior Shift Managers.</li>
<li>Oversee full shift operations and contribute to achieving restaurant performance goals.</li>
</ul>
<li>Expected Knowledge:</li>
<ul>
<li>Deep understanding of Labor Percentage and Food Costs and ability to proactively adjust to maintain profitability.</li>
<li>Strong leadership skills, with the ability to coach and guide team members and other Shift Managers.</li>
</ul>
</ul>

Qualifications
To succeed in this role, candidates must meet the following qualifications and demonstrate the ability to perform all essential duties. These requirements are representative of the skills, knowledge, and abilities required for each level of Shift Manager:
Core Qualifications (Applicable to All Shift Manager Levels)
<ul>
<li>Passion for Excellence: A strong desire to positively impact the customer experience and uphold the highest standards of service in the Quick Service Restaurant (QSR) industry.</li>
<li>Education and Experience:</li>
<ul>
<li>High School diploma or GED.</li>
<li>Must be at least 18 years of age.</li>
<li>ServSafe Certification is required.</li>
</ul>
<li>Communication Skills:</li>
<ul>
<li>Strong verbal communication skills, with the ability to listen attentively, understand others’ perspectives, and respond clearly.</li>
<li>Capable of influencing others and gaining commitment to maintain high operational standards.</li>
</ul>
<li>Mathematical Ability:</li>
<ul>
<li>Basic math skills to handle tasks such as counting change, totaling orders, and analyzing labor and food costs.</li>
</ul>
<li>Reasoning Ability:</li>
<ul>
<li>Ability to exercise sound judgment and make decisions based on situational needs and operational goals.</li>
</ul>
<li>Flexibility:</li>
<ul>
<li>Capable of handling day-to-day challenges confidently, adapting to multiple demands, and adjusting priorities quickly in a dynamic environment.</li>
</ul>
<li>Leadership:</li>
<ul>
<li>Proven ability to manage teams effectively, ensuring high customer satisfaction and smooth operations.</li>
<li>Exhibits a positive and professional appearance, demeanor, and energy at all times.</li>
</ul>
</ul>
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Equipment
Fryers, broilers, flat top grills, walk in freezer, menu boards, computers, cash registers, warmer lights, filtering machines, oven, steam units, holding cabinets, slicers, storage units, soda fountain hook up station, microwave ovens, insulated oven mitts, toasters, cooking utensils, and drive through communication systems.

&nbsp;Environmental Conditions:
<ul>
<li>The employee is subject to environmental conditions, protection from weather conditions, but not necessarily from temperature changes.</li>
<li>The employee is subject to both environmental conditions; work activities both inside and outside.</li>
<li>The employee is subject to extreme cold temperatures below 32 degrees for periods of time.</li>
<li>The employee is exposed to hazards which include a variety of physical conditions, such as moving mechanical parts, electrical current, exposure to high heat of chemicals.</li>
<li>The employee is subject to one or more of the following conditions: fumes, odors, dust, mist, gases or poor ventilation.</li>
</ul>

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; use hands to handle or feel; reach with hands and arms and be able to communicate. The employee is frequently required to walk; stoop, kneel, crouch, and push. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

Shift Manager

<h3>Job Description</h3>
Job Description
Are you ready to be a part of a crave-able team at Carl's Jr.? &nbsp;We’d love to meet you, if you care about having fun, being a SUPER STAR, being adventurous, are curious (searching for the best in yourself and the world around you), looking for transparency (what you see is what you get), focused on service and everyone leaving happy!
 
Guest satisfaction is at the heart of this position. Shift Leaders ensure their team prepares high quality products and are empowered to deliver an exceptional guest experience. &nbsp;Shift Leaders perform daily tasks and assign Team Members tasks as well. Shift Leaders routinely use Carl's Jr. tools and manuals to ensure compliance with brand and company standards.
 
Join Carl's Jr. Make your food dreams a reality. Experience Carl's Jr and help us deliver crave-able flavors that Feed your happy!
 
In our company, we:
• Provide timely, engaging, and friendly guest service
• Have fun, use creativity
• Gain a foundational work experience
• Treat all Team Members with dignity, respect, and honesty
 
Your Role:
• Assist the Restaurant Manager with management activities and duties
• Ensure all Team Members are performing their job responsibilities
• Provide timely, engaging and friendly guest service
• Have fun, be expressive &amp; creative
• Gain a foundational work experience
• Treat all other Team Members with dignity, respect, and honesty

Shift Leader in Training

<h3>Job Description</h3>
Job Description
To eat.&nbsp;To laugh.&nbsp;To share. That’s why people come to Pizza Hut. It’s the calling of our Restaurant General Managers to make them feel like family with smiles, teamwork and dedication.
If you’re an experienced restaurant or retail manager, think about a career with Pizza Hut. You know who you are - a natural leader, you love putting together a winning team. You’re all about teaching new things and motivating the team to work together. At Pizza Hut, you can do all that – and more. Here, you will work with smart, experienced, fun people. Expect training and growth. Plenty of excitement. Unique challenges. And a world of opportunity.
WHAT ARE WE LOOKING FOR?
The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:
<ul>
<li>You have at least 1 year of leadership experience in the restaurant, hospitality or retail industry with responsibility for financial results.</li>
<li>You’re all about creating a great place to work for your team.</li>
<li>You want to make your customer’s day and it shows in the way you are a “customer service maniac”</li>
<li>We have a GREAT culture and look for GREAT people to add to our family. You are honest, energetic, motivational and fun. You have a vision for the perfect restaurant, and you know how to get your team to bring it to life.</li>
<li>You set high standards for yourself and for your people.</li>
<li>You’re up for a challenge. You love the excitement of the restaurant business and know every day is different.</li>
<li>You’re at least 18 years old, have reliable transportation (not public transportation – you may need to drive to make deposits for the restaurant sometimes) and a true desire to learn and grow.</li>
</ul>
If you want a management career with an innovative company, look no further than
Pizza Hut. Apply today!
A QUICK NOTE ON SAFETY
At Pizza Hut, we are passionate about the health and safety of our team members and our customers. All protocols will be in accordance with local, state and federal guidelines and will be extended to the interview process.
 
We also believe in ALL people and take a unified stance against all forms of racism, gender bias, discrimination, hate and intolerance.

<h3>Job Description</h3>
Job DescriptionDescription:
Job Purpose Summary
Responsible and accountable for restaurant operations, assisting the General Manager, by supporting a productive and profitable restaurant, including Team Member development and documentation, financial responsibility, safety, security and Guest relations. Leads by example and is personally accountable for the C.O.R.E. 10, and supports his/her General Manager (GM) in holding Team Members accountable for the C.O.R.E 10.
Essential Job Duties
<ul>
<li>Assists in controlling the Profit &amp; Loss (P&amp;L) Statement, ensuring each individual restaurant meets or beats its’ goals according to the budget. Manages the budget against projections on a daily basis. Frequently assists in analyzing financial results, making necessary adjustments according to each restaurant’s individual operational needs.</li>
<li> Familiarizes and understands the local trade area and Guest-base trends, and participates in community organizations to build the business. Utilizes all Company resources to maximize profit and restaurant contribution to the Company’s results. </li>
<li>Assists in managing vendor efficiency and quality standards.</li>
<li>Interacts with Guests, resolves complaints, and ensures exceptional Guest service from all Team Members through teaching and coaching. Deploys Team Members to appropriate positions, using independent thinking and judgment, as dictated by each individual restaurant’s performance and sales. Oversees and manages critical processes for efficiency improvement. Spends time in the dining room observing the business and interacting with Guests. Creates a fun and enjoyable atmosphere. Utilizes judgment and experience to effectively and professionally resolve Guest complaints.</li>
<li>Interviews, hires, evaluates, promotes and terminates Team Members and completes related documents, forms and paperwork. Directs, oversees and prepares the weekly Team Member schedule. Controls proper staffing levels as dictated by sales.</li>
<li>Directs and coaches Team Members in the adherence of Company policies, procedures, and practices. Communicates operational information to all Team Members and management. Trains Team Members on how to use restaurant operational checklists. Manages Team Member performance including setup, food preparation and cleaning before opening, during the shift and at closing. Works with the General Manager in ensuring the goals and vision for the restaurant and the Company are executed.</li>
<li>Communicates, evaluates and documents Team Members’ performance as assigned, including the preparation and presentation of performance reviews, pay administration, and disciplinary action, including terminations. Makes recommendations to the General Manager regarding the needs and requirements of Team Members.</li>
<li>Controls and manages Team Member turnover by ensuring Team Member satisfaction. Delegates duties according to each individual’s strengths and weaknesses. Rewards and reprimands behaviors in a professional manner. Mediates Team Member conflicts and complaints.</li>
<li>Ensures Team Members follow Company food and operational safety policies, including using required safety equipment. Inspects the restaurant and its’ surroundings on a regular basis.</li>
<li>Ensures high quality food by implementing Rubio’s standards. Controls proper inventory levels by inspecting for expired or sub-par items and ensuring the rotation of all products during delivery, storage, preparation and serving. Completes daily operational food safety paperwork.</li>
<li>Oversees and completes financial paperwork on a daily basis, as well as periodic operational paperwork as prescribed by management. Counts, dispenses and deposits money according to individual restaurant needs. Manages cash handling procedures by auditing records.</li>
<li>Ensures that Rubio’s operational policies and procedures (including cash handling, safety and sanitation guidelines, and dress code standards) are followed by Team Members to the extent permitted by each restaurant’s individual operational needs and requirements. Communicates progress and status of the restaurant to Team Members and Restaurant Support Center staff with guidance from the General Manager or other appropriate management.</li>
<li>Participates in development of self by attending ongoing classroom and online training.</li>
</ul>
Requirements:
Job Qualifications
Education: High School degree or equivalent combination of education and experience.
Experience: Minimum of one-year restaurant or retail experience. Restaurant management experience preferred.
Knowledge: Knowledge of all management aspects in the restaurant industry.
Language Skills: Ability to communicate in English, both orally and in writing, clearly communicating operational concerns with management and co-workers.
Math Skills: Overall skills and knowledge of basic mathematical principles and practices. Ability to perform basic computations to complete financial paperwork.
Other: A valid driver’s license and proof of automobile insurance required. Individual must have reliable transportation, and be able to accept assignments anywhere in the district.
Other Abilities: Ability to maintain a high level of patience with others. Requires working closely with co-workers for long periods of time. Ability to provide organizational leadership and foster a team environment. Ability to handle multiple priorities. Requires a high level of concentration and attention to detail for extended periods of time to attend to restaurant operations.
Reporting Relationships
Reports to the General Manager.
Major Business/Professional Contacts
The Assistant Manager will have constant contact with Guests, other restaurant managers, and Team Members, and have regular contact with the Restaurant Support Center staff. It is necessary for this person to conduct these relationships with professionalism and cooperation for the betterment of the Company. The Assistant Manager plays a key role in influencing restaurant operations. The Assistant Manager is expected to follow appropriate procedures with respect to all communications (General Manager, District Manager, Regional Director, VP of Operations, and People Services.)
Working and Environmental Conditions
Works indoors or outdoors (patio, for events, or to take trash to the dumpster.) Constant exposure to fumes from restaurant, food preparation equipment, and cleaning solvents (ex. flour dust, cooking fumes and gases.) Constant fluctuation in temperature and conditions (ex. heat, cold, humidity) due to movement from one cook area to another. Some noise and vibration exposure. If working an event, may work outdoors in varying temperatures and in different environments such as golf courses, and beaches. If assisting with a delivery, may help carry food in catering bags to Guest’s cars or may be asked to make a delivery in own vehicle (only if approved to drive in advance with signed Driver Policy on file.)
Physical Demands
On occasion, must be able to lift up to 50 lbs. Ability to stand or walk for long periods of time. Performs fine hand manipulation during food preparation and cleaning. Flexible hours, night and day, weekends and holidays. Ability to operate all related restaurant tools and equipment. Must be able to taste food (including, but not limited to, seafood, chicken, and steak) to ensure the flavor profile and quality standards are met.
Tools and Equipment Used
Computer, telephone, calculator, multi-purpose printer, cash register, walk-in and reach-in refrigerators, soda and tea machines, dishwasher, cleaning equipment (towels, brooms, dust pans, mops, etc.,) cleaning solvents (bleach, cleanser, oven cleaner, etc.,) kitchen equipment (e.g. food drill) and utensils.

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