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<h3>Job Description</h3>
Job Description
The Shift Manager of the restaurant focused on delivering sales and profit results through profitability, guest, people &amp; operations. The Shift Manager (SM) supports the Restaurant General Manager (RGM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, Guest service and people. The Shift Manager helps the shift run smoothly by taking care of their restaurant teams and Guests and delivering operational excellence.&nbsp;
 Essential Duties and Responsibilities:&nbsp; Leading the Business&nbsp;
<ul>
<li>Maintains inventory by performing Daily and Weekly inventory inspections&nbsp;</li>
<li>Manages cash control per the policy manual and counts cash on hand, at shift changes and at closing, to determine shortages or overages and prepares bank deposits Review and approve invoices and ISTs&nbsp;</li>
<li>Track and record waste&nbsp;</li>
</ul>
 Create Memorable Experiences&nbsp;
<ul>
<li>Conduct table visits&nbsp;</li>
<li>Motivates and directs Team Members to exceed Guest expectations with accurate, fast, and friendly service in clean surroundings&nbsp;</li>
<li>Fix bottle necks, call chicken drops, and monitor speed of service&nbsp;</li>
<li>ENSURE product quality and all standards are on the shift&nbsp;</li>
</ul>
 Creating Leaders&nbsp;
<ul>
<li>Coaches, trains, and develops team members around processes and procedures at each station including&nbsp;LTOs&nbsp;</li>
<li>Actively participates in team huddles offering ideas that will help the team and restaurant&nbsp;</li>
<li>Ensures brand standards are met&nbsp;</li>
<li>Positioning team members on a shift and consistently thanking the team&nbsp;</li>
</ul>
 Leading Store Operations&nbsp;
<ul>
<li>Be a role model for Team Members by working hard to implement shift plan and drive operational results&nbsp;</li>
<li>Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines&nbsp;</li>
<li>Motivates Team Members during shift on each of the workstations&nbsp;</li>
<li>Reviews restaurant results to identify successes and areas for improvement&nbsp;</li>
<li>Ensures that restaurant upholds operational and brand standards&nbsp;</li>
<li>*May be needed to perform duties of TM or AM when necessary&nbsp;</li>
</ul>
 QUALIFICATIONS&nbsp;To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.&nbsp; RESOLVE&nbsp;It is critical that the candidate has a strong desire to make a positive image in people’s lives to pursue excellence and have a passion for the QSR industry.&nbsp; EDUCATION and/or EXPERIENCE&nbsp;High School or GED; Must be certified to train all functions of each hourly position he/she will supervise. Must be at least 18 years of age. Must be Serv Safe certified.&nbsp; COMMUNICATION SKILLS&nbsp;Good oral communication skills: Ability to listen to and understand other points of view before responding; Ability to influence others to gain commitment.&nbsp; MATHEMATICAL SKILLS&nbsp;Basic math skills as it relates to counting change and totaling orders.&nbsp; REASONING ABILITY&nbsp;Must be able to exercise sound judgment in considering course of action.&nbsp; FLEXIBILITY&nbsp;Handles day-to-day work challenges confidently; is willing and able to adjust to multiple demands, shifting priorities, and rapid change; must be available to work for a minimum of 3 days a week and one full shift i.e. opening, mid, or closing LEADERSHIP&nbsp;Understanding of effective practices in dealing with customers, exhibiting a positive and professional appearance, demeanor, and dynamic energy.&nbsp; WORK ENVIRONMENT&nbsp;The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.&nbsp; EQUIPMENT&nbsp;Fryers, walk in freezer, menu boards, computers, cash registers, warmer lights, filtering machines, oven, steam units, holding cabinets, thermalizer, storage units, soda fountain hook up station, microwave ovens, insulated oven mitts, toasters, batter mixer, cooking utensils, and drive thru communication systems.&nbsp; ENVIRONMENTAL CONDITIONS&nbsp;
<ul>
<li>The employee is subject to inside environmental conditions, protection from weather conditions, but not necessarily from temperature changes.&nbsp;</li>
<li>The employee is subject to both environmental conditions; work activities occur both inside and outside.&nbsp;</li>
<li>The employee is subject to extreme cold temperatures below 32 degrees for periods of time.&nbsp;</li>
<li>The employee is exposed to hazards which includes a variety of physical conditions, such as moving mechanical parts, electrical current, exposure to high heat of chemicals.&nbsp;</li>
<li>The employee is subject to one or more of the following conditions: fumes, odors, dust, mist, gases or poor ventilation.&nbsp;</li>
</ul>
 PHYSICAL DEMANDS:&nbsp;The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.&nbsp; While performing the duties of this job, the employee is regularly required to stand; use hands to handle or feel; reach with hands and arms and be able to communicate. The employee is frequently required to walk; stoop, kneel, crouch, and push. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.&nbsp; &nbsp;&nbsp;

Shift Manager

<h3>Job Description</h3>
Job Description
The Restaurant General Manager is the executive leader of the restaurant focused on profitability, Guest, people and operations. The RGM has overall responsibility for managing the daily operations of a single restaurant. The RGM invest their time in developing leaders, creating memorable experiences, managing administration, maintaining the facility, and being a being a brand champion. The RGM consistently keeps our brand promises, inspires their teams and deliver results.&nbsp;
 Essential Duties and Responsibilities&nbsp; Leading the Business&nbsp;
<ul>
<li>Has primary accountability for the restaurant P&amp;L and actively manages towards desired financial outcomes&nbsp;</li>
<li>Reviews key P&amp;L lines to increase profitability for the restaurant&nbsp;</li>
<li>Drives sales through proactive Guest service, people development &amp; operations management&nbsp;</li>
<li>Analyzes sales and labor during and after each shift; adjusts labor as needed&nbsp;</li>
</ul>
 Create Memorable Experiences&nbsp;
<ul>
<li>Motivates and directs team members to exceed Guest expectations with accurate, friendly, and fast service in a clean facility&nbsp;</li>
<li>Manages the Guest experience through operations and timely response to Guest issues&nbsp;</li>
<li>Problem solves Guest feedback systems to determine root-causes and develops action plans to address issues&nbsp;</li>
<li>Identifies and interacts with the community to engage prospective Guest and execute on local marketing initiatives&nbsp;</li>
</ul>
 Creating Leaders&nbsp;
<ul>
<li>Leads the restaurant’s recruitment and selection process to build and retain an effective restaurant team&nbsp;</li>
<li>Inspires the restaurant team by effectively managing individual and team recognition programs&nbsp;</li>
<li>Provides coaching and feedback to Assistant Managers and team to increase the restaurant team’s capabilities and raise restaurant performance&nbsp;</li>
<li>Demonstrates commitment to goals and inspires others to deliver superior performance&nbsp;</li>
</ul>
 Leading Store Operations&nbsp;
<ul>
<li>Enforces compliance with health, safety, cleanliness, security, and fire standard and regulations&nbsp;</li>
<li>Ensures that restaurant upholds operational and brand standards&nbsp;</li>
<li>Ensures the team deliver Popeyes brand programs, Limited time offers, and core product with operational excellence&nbsp;</li>
<li>Identifies problems, conducts high level troubleshooting and seeks maintenance support for restaurant equipment&nbsp;</li>
</ul>
 Qualification and Skills&nbsp;
<ul>
<li>Must be at least eighteen (18) years of age&nbsp;</li>
<li>High School Diploma or GED required&nbsp;</li>
<li>1-2 years of previous quick service restaurant experience, experience in management preferred&nbsp;</li>
<li>Some understanding of P&amp;L interpretation and management to influence profitability&nbsp;</li>
<li>Ability to prioritize own and others’ work and time to meet deadlines and objectives&nbsp;</li>
<li>Demonstrated leadership skills&nbsp;</li>
<li>Demonstrated understanding of Guest service principles&nbsp;</li>
<li>Available to work evenings, weekends and holidays&nbsp;</li>
<li>Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant&nbsp;</li>
<li>Must have open availability&nbsp;</li>
</ul>
 WORK ENVIRONMENT&nbsp;The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.&nbsp; EQUIPMENT&nbsp;Fryers, walk in freezer, menu boards, computers, cash registers, warmer lights, filtering machines, oven, steam units, holding cabinets, thermalizer, storage units, soda fountain hook up station, microwave ovens, insulated oven mitts, toasters, batter mixer, cooking utensils, and drive thru communication systems.&nbsp; ENVIRONMENTAL CONDITIONS&nbsp;
<ul>
<li>The employee is subject to inside environmental conditions, protection from weather conditions, but not necessarily from temperature changes.&nbsp;</li>
<li>The employee is subject to both environmental conditions; work activities occur both inside and outside. The employee is subject to extreme cold temperatures below 32 degrees for periods of time.&nbsp;</li>
<li>The employee is exposed to hazards which includes a variety of physical conditions, such as moving mechanical parts, electrical current, exposure to high heat of chemicals.&nbsp;</li>
<li>The employee is subject to one or more of the following conditions: fumes, odors, dust, mist, gases or poor ventilation.&nbsp;</li>
</ul>
 PHYSICAL DEMANDS:&nbsp;The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.&nbsp; While performing the duties of this job, the employee is regularly required to stand; use hands to handle or feel; reach with hands and arms and be able to communicate. The employee is frequently required to walk; stoop, kneel, crouch, and push. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.&nbsp; &nbsp;&nbsp;

General Manager

<h3>Job Description</h3>
Job DescriptionApply for Merchandiser using the link below: <a href="https://recruiting.adp.com/srccsh/public/RTI.home?r=5001139309206&amp;c=2211139&amp;d=ExternalCareerSite&amp;_dissimuloSSO=-jFRkn7Xd_k:IDDwY9UmAcl-850_63Pd3fGhf6o" target="_blank">https://recruiting.adp.com/srccsh/public/RTI.home?r=5001139309206&amp;c=221…</a> &nbsp;
Merchandiser
Our merchandisers are the heart and soul of Jacent. They're on the front lines in more than 17,000 stores placing just the right products, building displays, and working with store personnel -- right in their own community. Our people are what makes us special and makes us the #1 impulse merchandising company in North America. We are looking for individuals that align with our culture pillars of We Always Play Offense, We Are Solutions Oriented, We Deliver Legendary Service, We Act with Integrity and Courage, and We Are Stronger Together.
Why Jacent?
<ul>
<li>$20-$21 an hour (BOE)</li>
<li>Daytime hours and a predictable schedule</li>
<li>10-20 hours per week </li>
<li>Quarterly performance incentives</li>
<li>Paid training</li>
<li>Mileage and travel time paid between stores</li>
<li>Employee Assistance Program and other select benefits for part-time employees</li>
<li>Cell phone reimbursement</li>
<li>Advancement opportunities</li>
</ul>
Who We're Looking For
<ul>
<li>A self-starter and quick learner who enjoys working both independently and in a team setting</li>
<li>Someone who is comfortable in changing environments</li>
<li>Someone who is able to meet the physical requirements of the role, with or without a reasonable accommodation, which include:
<ul>
<li>Standing and walking 3-8hrs</li>
<li>Lifting up to 50 lbs</li>
<li>Crouching, bending, twisting, and repetitive hand movements</li>
</ul>
</li>
<li>Possesses excellent organizational skills</li>
<li>A strong communicator with the ability to build relationships with business partners.</li>
<li>Resides within 20 miles of South San Francisco, CA&nbsp;</li>
</ul>
What You'll Be Doing 
<ul>
<li>Cultivating relationships with in-store management</li>
<li>Executing merchandising resets</li>
<li>Building retail displays</li>
<li>Merchandising impulse items on clip strips &amp; J-hooks</li>
<li>Implementing plan-o-grams</li>
</ul>
Check out this video to learn more!
A Day in the Life of a Jacent Merchandiser
 Who We Are
Jacent is the leading cross-merchandising impulse product company in North America and offers multiple solutions to make the challenging world of retail easier.
We are strategic merchandising experts. With our data driven insights and complete line of impulse products, we enable inspired shopping experiences -- and increased sales. Jacent sources shopper-inspired products, and blends data and experience to help retailers design and manage strategic merchandising programs. With our 2,500+ merchandising employees, we then provide the merchandising for more than 17,000 stores to maximize sales.
EOE Statement
The Company will make all employment decisions regarding employees and applicants for employment without discrimination or harassment based on race, color, religion, gender, national origin, sexual orientation, age, disability, pregnancy, marital status, veteran status, alienage or citizenship status, creed, genetic predisposition or carrier status, status as a victim of domestic violence, or any other category protected by federal, state, or local law.
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Merchandiser - No Nights or Weekends

<h3>Job Description</h3>
Job Description
POSITION:&nbsp; Shift Lead
CLASSIFICATION​:&nbsp; Non-Exempt
Reports to:&nbsp;Reports to the General Manager
Position Summary The Shift Lead is responsible for assisting the store manager in leading the Baristas to deliver an exceptional experience to every customer in our retail cafés, including providing the utmost in hospitality and kindness, consistent high-quality beverages, and specialty coffee knowledge. You are responsible for learning operations and leading the team in the absence of the General Manager. The role requires that you act with integrity and respect, promote an accessible, safe, clean, and healthy work environment, act fiscally responsible, produce quality work, and be ethical and passionate about coffee. We love coffee and want you to love it too. 
Key Responsibilities 
<ul>
<li>Share passion for coffee and knowledge of specialty coffee with customers and employees</li>
<li>Leads team in preparing and serving the highest quality handcrafted beverages</li>
<li>Provides regular coaching and feedback to team members on&nbsp;drink quality</li>
<li>Leads the team in sharing product knowledge</li>
<li>Plan and execute the deployment of staff&nbsp;</li>
<li>Able to remain calm, professional, patient, kind, and productive in all situations&nbsp;</li>
<li>Leads and helps with store cleaning, stocking, and organizing&nbsp;</li>
<li>Ensure and uphold store cleanliness, organization, and food safety&nbsp;</li>
<li>Always act responsibly in protecting the store assets and facilities by&nbsp;ensuring compliance with Equator Coffees policies and procedures</li>
<li>Communicates efficiently with the Store Manager on concerns such as employee engagement, work&nbsp;performance, customer feedback, and areas to improve&nbsp;</li>
<li>Work with the Store Manager to perform inventory control tasks</li>
<li>You will be the ideal model for teamwork&nbsp;</li>
<li>Able to make decisions in the best interest of the customer as well as problem-solve in the absence of the manager&nbsp;</li>
<li>Contribute to store goals for achieving sales and improving profits&nbsp;</li>
<li>Will be responsible for the opening and closing of the cafe&nbsp;</li>
<li>Demonstrate respect, integrity, honesty, and knowledge to promote the culture, values, and&nbsp;mission of Equator Coffees&nbsp;</li>
</ul>
Qualifications&nbsp;and Requirements 
<ul>
<li>Kind, welcoming, and patient even amid multi-tasking&nbsp;</li>
<li>Coffee experience preferred&nbsp;</li>
<li>Retail and/or customer service experience required&nbsp;</li>
<li>Demonstrates a passion for coffee and tea&nbsp;</li>
<li>Able to make customers the priority&nbsp;</li>
<li>Can provide ongoing positive and constructive feedback with ease&nbsp;</li>
<li>Curious to learn and gain knowledge and apply it to daily interactions&nbsp;</li>
<li>Is a Team Player&nbsp;</li>
<li>Capability to interface and maintain effective relationships with co-workers and customers</li>
<li>Cash handling skills&nbsp;</li>
<li>The employee must occasionally lift and/or move up to 25 pounds.&nbsp;</li>
<li>At times, may be required to work more than 40 hours per week to perform the essential duties of the position</li>
<li>High School Diploma or General Education Degree (GED)&nbsp;</li>
<li>Able to work agreed-upon full-time or part-time hours that include early mornings, evenings,&nbsp;weekends, and/or holidays</li>
<li>Maintains a current state-issued Food Handler Card&nbsp;</li>
</ul>

Compensation 
<ul>
<li>Available to all employees</li>
<ul>
<li>Competitive Hourly wage</li>
<li>Commuter Benefits - pre-tax parking and transit</li>
<li>Employee Assistance Program (EAP) - Physical and mental health, financial and legal coaching available at no cost to the employee&nbsp;</li>
<li>Free mental health app subscription</li>
<li>Employee discount on merchandise, coffee gear, and at Equator cafes</li>
<li>Continuing coffee education classes</li>
<li>Free coffee</li>
<li>Paid Time Off for voting on Election Day</li>
</ul>
<li>After 60 days as an employee at Equator</li>
<ul>
<li>Healthcare Benefits&nbsp;(for full-time employees working over 30 hours per week) </li>
<ul>
<li>100% employer-covered premium medical insurance&nbsp;</li>
<li>Voluntary Insurance Plans - dental, vision, long-term disability, and supplementary life insurance</li>
<li>Employer covered life insurance premium</li>
<li>Flexible Spending Account (FSA) - healthcare and daily dependent care</li>
<li>After 90 days as an employee at Equator</li>
</ul>
</ul>
<li>Holiday Pay after 90 days of employment.&nbsp;</li>
<ul>
<li>Eight Equator-observed holidays per year (including Martin Luther King Jr. Day and Juneteenth)</li>
<li>Paid Time Off with tenured increases for full-time employees</li>
<li>1 paid volunteer day per year&nbsp;</li>
</ul>
<li>After six months as an employee at Equator </li>
<ul>
<li>401K with up to a&nbsp;4% company match on employee contributions</li>
</ul>
</ul>
Compensation will be commensurate with experience.
We’d love for you to use the video answer feature for our screening questions! It’s a great way for us to get a better sense of your experience and how comfortable you are discussing your skills. Plus, it helps us see your personality and passion for the role!
This position description intends to describe the general nature and level of work being performed byeople assigned to this job. It is not intended to include all duties and responsibilities. Job responsibilitiescan change according to the operational needs of the business. The order in which duties andresponsibilities are listed is not significant.

Equator Coffees is an equal-opportunity employer. All aspects of employment including the decision to hire, promote, and discharge will be based on competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability or any other applicable legally protected characteristics.

Shift Lead

<h3>Job Description</h3>
Job Description
Assistant General Manager
About the Job:
As an Assistant General Manager, you'll be at the heart of our restaurant's success, supporting the Restaurant General Manager by upholding brand standards and inspiring your team. You'll lead by example, training, coaching, and recognizing your team to deliver unforgettable customer experiences. When your team shines, so do you!
In this dynamic role, you'll take charge of daily operations in the Restaurant General Manager's absence, making key decisions and driving the team toward excellence. We believe in having fun while embracing personal challenges and growth opportunities. You'll work a 50-hour week, with 40 hours at regular pay and 10 hours at time and a half, providing a balanced and rewarding work experience.
 
The Day-to-Day:&nbsp;
<ul>
<li>Ensure consistent customer satisfaction by effectively modeling the MIC Success Routine and prioritizing customer needs.&nbsp;</li>
<li>Oversee Team Members' adherence to Shift Excellence responsibilities, maintain high food safety standards, and uphold Core excellence. Take charge of restaurant operations in the GM's absence.</li>
<li>Collaborate with the GM in assessing team performance, providing ongoing constructive and positive feedback. Address employee relations issues as they arise, determine immediate resolutions, or escalate to the GM when necessary.&nbsp;</li>
<li>Assist in sourcing, recruiting, interviewing, and hiring Team Members, while driving a culture of equity, inclusion, and belonging.</li>
<li>Act like an owner by assisting with Profit &amp; Loss management, including cash control, security procedures, inventory maintenance, and labor management.&nbsp;</li>
<li>Review financial reports and take appropriate actions to optimize performance.&nbsp;</li>
<li>Support the GM in facility maintenance and ensure health and safety standards are consistently followed.</li>
</ul>
 
Is this you?&nbsp;
<ul>
<li>3+ years of restaurant/retail management experience.</li>
<li>Assist with P&amp;L management by following cash control/security procedures, maintaining inventory, managing labor, and reviewing financial reports.</li>
<li>Ensure all employees receive proper training and resources.</li>
<li>Champion Taco Bell’s culture and values, promoting equity, inclusion, and belonging in the restaurant.</li>
<li>Lead efforts in individual and team recognition, collaboration, and motivation.</li>
<li>Identify and recruit exceptional talent, supporting the GM in the hiring process.</li>
<li>Possess strong communication skills for conducting performance appraisals, taking disciplinary action, and motivating and training employees.</li>
<li>Adhere to corporate policies, procedures, and Occupational Health and Food Safety standards.</li>
</ul>
Work-Hard, Play-Hard:&nbsp;
<ul>
<li>Competitive pay&nbsp;</li>
<li>Bonus potential&nbsp;</li>
<li>2 weeks’ vacation and additional Paid Time Off</li>
<li>Free bachelor's degree and scholarship and other tuition reimbursement programs&nbsp;</li>
<li>Free meals</li>
<li>Career advancement and professional development&nbsp;</li>
<li>Medical benefits from day 1</li>
<li>Health and wellness programs</li>
<li>401k retirement plan with 6% match&nbsp;</li>
<li>Perks! Discounts on mortgages, vehicles, cell phones, gym memberships and more</li>
<li>Más earth! Commitment to a sustainable future</li>
</ul>
The range for this role is $48,000-60,000/year. Compensation may vary based on geographic location and experience.

Assistant General Manager

<h3>Job Description</h3>
\n
DXL Group, the largest specialty retailer of men's Big +Tall apparel, is looking for a Retail Assistant Store Manager who is committed to building long term relationships with our guests by providing an experience that is unmatched by other retailers. #FitForYou WHAT MAKES US DIFFERENT?
\n
<ul>\n
<li>We are committed to developing our people in order to promote from within</li>
\n
<li>We are located in free-standing stores, not in malls, and close at 7pm!</li>
\n
<li>ENTIRE team is eligible for quarterly bonuses</li>
\n</ul>
\n
 WHAT'S IT ALL ABOUT? We are looking for a self-driven and results-oriented Retail Assistant Store Manager who is passionate about customer service and coaching team members to achieve their goals within a fast-paced environment. Key responsibilities include:
\n
<ul>\n
<li>Ensure each guest feels welcomed by spending quality time, asking questions in order to learn about his/her needs, preferences and lifestyle</li>
\n
<li>Assist Store Manager by ensuring the store meets sales plans, while monitoring customer service, inventory, expense control, and risk management</li>
\n
<li>Serve as a product knowledge expert with the ability to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing</li>
\n
<li>Assist with building a superior customer-focused sales team by providing on-going coaching and training for selling skills, behaviors, and operational procedures</li>
\n</ul>
\n
 ARE YOU A FIT? Specific qualifications for this role include:
\n\n
<ul>\n
<li>High school diploma or equivalent; college degree, a plus</li>
\n
<li>1 years of experience in an Assistant Store Manager role</li>
\n
<li>2 years of experience in a supervisory role</li>
\n
<li>Previous involvement working in a commission oriented environment, a plus</li>
\n
<li>Willingness to travel to neighboring store locations</li>
\n
<li>Ability to lift up to 10 lbs. and move up to 50 lbs.</li>
\n</ul>
\n
Based on experience, the expected pay range for this position is between $17.50&nbsp;per hour and $26.39&nbsp;per hour. This is achieved through a base hourly wage ranging from $16.50 to $18.80, a commission of 1.5% to 6% based on individual sales performance, and additional compensation to ensure minimum wage if necessary. Associates are also eligible for a quarterly bonus based on overall store sales.
\n\n
APPLY NOW AND DISCOVER WHY DXL IS FIT FOR YOU!
\n
DXL is committed to Diversity, Equity, and Inclusion. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
\n

Retail Assistant Store Manager

<h3>Job Description</h3>
\n \n\n\n
Showroom Manager, Ann Sacks
\n \n
Work Mode:&nbsp;Onsite
\n \n
Location: Onsite - San Francisco, CA
Opportunity
The Showroom Manager is responsible for all\naspects of financial performance of a showroom including sales, margins, and\nexpenses. This role is critical\nin delivering a gracious client experience, driving sales growth through client\nacquisition (Territory Management) and retention (Account Management) of\nArchitect &amp; Design community relationships. The Showroom Manager is\nresponsible for coaching, mentoring, and developing a sales team in line with company\nvalues, fostering an inclusive working environment. Success in the position is\nmeasured by the achievement of both sales and operating profit, talent\ndevelopment, and client satisfaction.
 ABOUT ANN SACKS For over four decades,\nAnn Sacks has become synonymous with unparalleled craftsmanship and innovation\nin the world of tile and stone. From humble beginnings in Portland, OR, what\nbegan as a simple venture into tiles now includes slabs, stone furniture, fireplaces,\nbaths and home accessories. From our support office, to manufacturing and\nshowrooms, we have a small business feel with a big footprint across North\nAmerica. Our teams take pride in their work, bringing timeless design, beauty,\nand luxury to each product, project, and client experience. Specific Responsibilities 
<ul>
<li>Deliver\na customer experience worthy of the Ann Sacks brand. </li>
<li>Set and manage expectations for the customer experience. </li>
<li>Maintain showroom to the high standards consistent with the Ann Sacks brand. </li>
<li>Train all associates on the company’s expected processes for showroom and outreach sales process, ensuring consistent, high-quality interactions at each stage of the sales process. </li>
<li>Effectively resolve customer issues, ensuring timely resolution of problems. </li>
<li>Lead by example, developing your own client relationships, delivering superior service and sales results. </li>
<li>Create connections with the architectural and design community through active participation in trade, industry and networking groups and events. Design in-showroom events to further solidify these relationships and drive continued business growth. </li>
</ul>
Attract,\ndevelop and retain high-performance talent: 
<ul>
<li>Build a strong network and talent pipeline within the industry and among skilled sales professionals in your showroom’s geographic area.&nbsp; Utilize the strong connections with this network to recruit new sales staff for your showroom as headcount needs arise. </li>
<li>Own the new hire on-boarding experience for all showroom sales and support staff; manage the new hire training process, assess the rate of learning and adjust training plans as needed. Provide interactive discussions and role plays to new sales staff to give them the opportunity to practice and solidify new skills. </li>
<li>Partner with regional manager and internal training resources to understand the ongoing development needs at the individual contributor and overall team level, and develop appropriate plans and objectives for showroom staff. </li>
</ul>
Manage\nperformance results: 
<ul>
<li>Ensure operational and sales goals are met for the showroom, through effective management of individual contributor results, management of margin, cost control and operational efficiencies. Take full ownership for managing the P&amp;L for the showroom. </li>
<li>Review and assess sales associates’ forecasts, working with associates to develop strategies and approaches to ensure sales goals are met or exceeded. </li>
<li>Provide partnership and mentoring to the sales staff on strategies to help close the deal, including strategies for presentations, follow-up, outreach plans and pricing promotions. </li>
<li>Balance the drive to close sales with big-picture understanding of margin and profit goals. </li>
<li>Drive associate territory development strategies, effectively constructing robust High Impact Activities, including outreach to build new business, revitalize past contacts, and keep Ann Sacks at the forefront for decision-makers in the architectural and design community. </li>
<li>Proactively coach associates who are not meeting performance expectations, to identify deliverables and expectations to get performance back on track. </li>
<li>Partner with regional manager and human resources as needed on disciplinary action and formal performance improvement plans. </li>
</ul>
Drive\nsales floor of the showroom: 
<ul>
<li>Ensure appropriate staffing and training in all roles. </li>
<li>Manage time and attendance, including coordination of staff work and vacation schedules, and adjustments to schedules as needed to meet business demands. </li>
<li>Drive all reporting processes for the showroom, including daily, weekly, monthly and annual reports. Take appropriate actions to ensure maximum profitability and efficiency of the business based on your analysis of the report data. </li>
<li>Ensure office support structure is maintained, including supplies and equipment.</li>
</ul>
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Skills/Requirements
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<ul>
<li>This position requires prior sales / showroom or architectural/design firm experience, with a minimum of 5 years of sales experience, and a minimum of 5 years’ experience managing a sales team within a department or store location.&nbsp;</li>
<li>Bachelor’s degree in business or management, or architecture or design is preferred.</li>
<li>Plumbing and tile industry experience is a plus. Experience in a luxury sales environment preferred.&nbsp;</li>
</ul>
#LI-Onsite
#LI-KZ1
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CUSTOM.PAY.TRANSPARENCY
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Why Choose Kohler? \nWe empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we’re driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives. \n \nAbout Us It is Kohler’s policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact <a href="mailto:kohlerjobs@kohler.com" target="_blank">kohlerjobs@kohler.com</a>.&nbsp; Kohler Co. is an equal opportunity/affirmative action employer.&nbsp; 
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