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<h3>Job Description</h3>
Job Description
The Shift Manager works under the direction of the Restaurant Manager. They work directly with team members and operate shifts in a restaurant. As a Shift Manager, there are multiple levels of responsibility and development. Progression through these levels is based on demonstrated skills, experience, and operational knowledge. All levels require full certification in the position (completion of Shift Leader (SL) training path and ServSafe certification).
All levels of Shift Managers, regardless of their level, are responsible for the following key duties:
<ul>
<li>Ensure the restaurant is clean and well-maintained, and that all company procedures are followed. Uphold the standards for food quality, cleanliness, sanitation, and customer service.</li>
<li>Effectively manage costs within budgeted levels, including cash handling, food products, labor, paper supplies, energy consumption, and other operational expenses.</li>
<li>Responsible for cash register setup and smooth shift transitions during shift changes.</li>
<li>Oversee and manage the shift, supervising and directing team members, maintaining clear communication, and ensuring a focus on customer service.</li>
<li>When requested, train new and existing team members in various job stations and operational procedures</li>
<li>Complete all required shift management administrative tasks, including reports, sales readings, and necessary documentation.</li>
<li>Post sales readings, and conduct shift awareness walk-throughs to ensure operations are running smoothly.</li>
<li>Observe and enforce all safety and security procedures, ensuring a safe working environment for both staff and customers.</li>
</ul>

Additional Responsibilities and Requirements Based on Shift Manager Level
As Shift Managers progress through different levels, they take on additional responsibilities:
 Shift Level 1: 
<ul>
<li>Availability: At least 3 days per week, with a minimum of one full shift (open, mid, and/or close).</li>
<li>Responsibilities:</li>
<ul>
<li>Runs a minimum of 1 shift on their own per week.</li>
</ul>
<li>Expected Knowledge:</li>
<ul>
<li>Basic understanding of Labor Percentage and its impact on operations.</li>
</ul>
</ul>

Shift Level 2:
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Availability: At least 4 days per week, including 2 full shifts (opening, mid, and/or close). Must be available to close 1-2 days per week.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Responsibilities:
o&nbsp;&nbsp; Runs shifts independently, including managing team members and ensuring operations are smooth.
o&nbsp;&nbsp; Take responsibility and complete Inventory Processes and manage stock levels.
o&nbsp;&nbsp; Good understanding of Labor Percentage and takes action to ensure it aligns with budgeted levels.
o&nbsp;&nbsp; Demonstrates a clear understanding of operational needs and adjusts staffing and resources accordingly.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Expected Knowledge:
o&nbsp;&nbsp; Intermediate understanding of Labor Percentage and how to react and adjust staffing based on this metric.
o&nbsp;&nbsp; Experience managing inventory processes and order planning.

Shift Level 3:
<ul>
<li>Availability: At least 5 days per week, including 1 weekend day, with at least 3 full shifts (open, mid, and/or close). Must be available to close at least 3 days per week.</li>
<li>Responsibilities:</li>
<ul>
<li>Runs shift independently with minimal supervision.</li>
<li>Completes Inventory processes and Food Orders.</li>
<li>Has an advanced understanding of Food Costs and actively manages food cost reductions while maintaining quality.</li>
<li>Demonstrates full ownership of shift operations, managing customer service, team performance, and overall restaurant functionality.</li>
</ul>
<li>Expected Knowledge:</li>
<ul>
<li>Advanced understanding of Labor Percentage, Food Costs, and how to adjust operations to meet cost control goals.</li>
<li>Strong inventory management skills.</li>
<li>Ability to adjust staffing and inventory based on business needs.</li>
</ul>
</ul>

Shift Level 4: 
<ul>
<li>Availability: Open availability, with flexibility to work shifts across all days, including weekends and holidays.</li>
<li>Responsibilities:</li>
<ul>
<li>Runs shift independently and take on additional leadership and operational responsibilities.</li>
<li>Manages all aspects of the shift, including Labor Percentage, Inventory, Food Orders, and Food Costs.</li>
<li>Supports team development and provides mentorship to junior Shift Managers.</li>
<li>Oversee full shift operations and contribute to achieving restaurant performance goals.</li>
</ul>
<li>Expected Knowledge:</li>
<ul>
<li>Deep understanding of Labor Percentage and Food Costs and ability to proactively adjust to maintain profitability.</li>
<li>Strong leadership skills, with the ability to coach and guide team members and other Shift Managers.</li>
</ul>
</ul>

Qualifications
To succeed in this role, candidates must meet the following qualifications and demonstrate the ability to perform all essential duties. These requirements are representative of the skills, knowledge, and abilities required for each level of Shift Manager:
Core Qualifications (Applicable to All Shift Manager Levels)
<ul>
<li>Passion for Excellence: A strong desire to positively impact the customer experience and uphold the highest standards of service in the Quick Service Restaurant (QSR) industry.</li>
<li>Education and Experience:</li>
<ul>
<li>High School diploma or GED.</li>
<li>Must be at least 18 years of age.</li>
<li>ServSafe Certification is required.</li>
</ul>
<li>Communication Skills:</li>
<ul>
<li>Strong verbal communication skills, with the ability to listen attentively, understand others’ perspectives, and respond clearly.</li>
<li>Capable of influencing others and gaining commitment to maintain high operational standards.</li>
</ul>
<li>Mathematical Ability:</li>
<ul>
<li>Basic math skills to handle tasks such as counting change, totaling orders, and analyzing labor and food costs.</li>
</ul>
<li>Reasoning Ability:</li>
<ul>
<li>Ability to exercise sound judgment and make decisions based on situational needs and operational goals.</li>
</ul>
<li>Flexibility:</li>
<ul>
<li>Capable of handling day-to-day challenges confidently, adapting to multiple demands, and adjusting priorities quickly in a dynamic environment.</li>
</ul>
<li>Leadership:</li>
<ul>
<li>Proven ability to manage teams effectively, ensuring high customer satisfaction and smooth operations.</li>
<li>Exhibits a positive and professional appearance, demeanor, and energy at all times.</li>
</ul>
</ul>
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Equipment
Fryers, broilers, flat top grills, walk in freezer, menu boards, computers, cash registers, warmer lights, filtering machines, oven, steam units, holding cabinets, slicers, storage units, soda fountain hook up station, microwave ovens, insulated oven mitts, toasters, cooking utensils, and drive through communication systems.

&nbsp;Environmental Conditions:
<ul>
<li>The employee is subject to environmental conditions, protection from weather conditions, but not necessarily from temperature changes.</li>
<li>The employee is subject to both environmental conditions; work activities both inside and outside.</li>
<li>The employee is subject to extreme cold temperatures below 32 degrees for periods of time.</li>
<li>The employee is exposed to hazards which include a variety of physical conditions, such as moving mechanical parts, electrical current, exposure to high heat of chemicals.</li>
<li>The employee is subject to one or more of the following conditions: fumes, odors, dust, mist, gases or poor ventilation.</li>
</ul>

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; use hands to handle or feel; reach with hands and arms and be able to communicate. The employee is frequently required to walk; stoop, kneel, crouch, and push. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

Shift Manager

<h3>Job Description</h3>
Job Description
SUMMARY: Responsible for the successful overall direction and operations of the bar and beverage outlets in alignment with the goals and objectives of the Food &amp; Beverage Mission Statement, and in full accordance with all operational policies and procedures, as well as regulatory policies and procedures. The Beverage Manager is empowered to make discretionary decisions regarding the activities concerning bar and beverage outlets with the ultimate objective of enhancing the guest experience while maximizing profit.

ESSENTIAL JOB DUTIES ASSIGNED:
<ul>
<li>Management of beverage operations including controlling operations, inventory, beverage costs, and labor costs.</li>
<li>Ensure excellent guest service standards are administered with complete guest satisfaction. </li>
<li>Uphold excellent quality of products and services for all bar and beverage outlets.</li>
<li>Maintain safe and sanitary work environment for all beverage team members and guests.</li>
<li>Monitor and uphold all policies and procedures regarding alcohol safety and awareness. </li>
<li>Provide strong leadership for team building of staff and cooperative work environment with other departments.</li>
<li>Identifies, evaluates, and develops strategies to increase revenue and guest satisfaction with the department's services.</li>
<li>Management of monthly and year-end financials and related preparations and reporting.</li>
<li>Ensures compliance with all food and beverage regulations.</li>
<li>Monitors equipment and inventory levels and takes appropriate action.</li>
<li>Supervises training and development of all beverage team members, including evaluations and disciplinary actions as needed.</li>
<li>Responsible for all customer needs that have resulted in a dispute. Empowered to provide any necessary provisions for the assurance of guest satisfaction.</li>
<li>Responsible for maintaining the highest degree of confidentiality, professionalism, and ethical business conduct.</li>
</ul>

QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Applicant must obtain training on food safety and responsible beverage service of the Casino’s choosing. Must pass initial drug screening, background investigation, random drug tests and credit check.
<ul>
<li>Strong leadership and successful management of bar and beverage service operations.</li>
<li>Demonstrates a strong spirit of genuine hospitality; willingness to do whatever it takes to ensure a warm, lasting, and positive guest experience.</li>
<li>Strong working knowledge of operational financial planning, forecasting, analysis, and reporting</li>
<li>Strong command of effective training and development techniques and initiatives</li>
<li>Ability to differentiate between “process” and “personality” management and execute both at a high level.</li>
<li>Excellent communicator; strong command of verbal and written communications with respect to standard communication platforms and professional formats.</li>
<li>Strong Critical Thinking skills: ability to analyze facts and data, weigh options and use sound judgement in executing solutions that are in the best interest of the operation and GCCR at large.</li>
<li>Proficient in contract analysis and negotiation</li>
<li>Ability to perform all supervised positions at an “Expert” level</li>
</ul>
 
EXPERIENCE: Bachelor’s Degree in Business Management preferred, High school diploma or GED required. Minimum of five years of leadership experience in a similar environment, supervising a staff of 25 or more. Minimum of two to five years’ experience in Casino operations and/or gaming industry preferred.
 LANGUAGE SKILLS:
Ability to read, analyze, and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and response to questions from groups of managers, clients, customers, media, and the general public.
 
MATHEMATICAL SKILLS:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to interpret bar graphs.

REASONING ABILITY:
Ability to define problems collects data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

PHYSICAL DEMANDS:
The physical demands described here are representative of these that must be met by a team member to successfully perform the essential functions of this job.

While performing the duties of this job, the team member must be able to communicate effectively. The team member is also regularly required to stand; walk; sit; and use hands and fingers to hands, manipulate or feel objects, tools, or controls. The team member is occasionally required to reach with hands and arms, and to sit; climb or balance; and stoop, kneel, crouch or crawl

The team member must frequently lift and/or move up to twenty-five to fifty pounds, must occasionally lift and/or move up to seventy-five pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. The Employee is continuously subject to the effects of a smoke-filled environment and must be able to tolerate this environment when on the Casino floor. While performing the duties of this job, the Team Member occasionally works near moving mechanical parts. The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases too loud.

PLEASE NOTE:
This position requires availability to work on weekends and holidays.

Tyme Maidu of Berry Creek Rancheria Preference
Native American Preference

Manager Beverage

<h3>Job Description</h3>
Job Description
Pet Food Express is the best place to shop for pet supplies – and it’s all because of the passionate people who work here. Our employees are sales-driven individuals who thrive on helping pet parents find the best products for their furry family members. We don’t just sell products—we provide tailored solutions and trusted advice to create a memorable shopping experience. If you have a knack for sales, an eagerness to learn about pet products, and a commitment to gold-star customer service, we’d love to hear from you!&nbsp;
Our Sales Consultants are the heart of our business. You’ll proactively engage with customers and recommend products that meet their needs. From highlighting products to working the cash register and stocking shelves, you’ll ensure every customer has an enjoyable, friendly, and informative shopping experience.&nbsp;
Responsibilities:
On an average day, Sales Consultants:&nbsp;&nbsp;
Engage &amp; Sell
<ul>
<li>
Proactively approach and engage with our two-legged and four-legged customers.&nbsp;
</li>
</ul>
<ul>
<li>
Ask questions to understand customer needs and build lasting relationships.&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Use the Pet Food Express Whole Life Approach to provide tailored recommendations that help customers live their best possible lives with their pets.&nbsp;
</li>
</ul>
Learn &amp; Educate
<ul>
<li>
Participate in daily training and continuous educational programs to enhance your product knowledge and sales skills.&nbsp;
</li>
</ul>
<ul>
<li>
Stay up-to-date about new products, promotions, and the pet community.&nbsp;
</li>
</ul>
<ul>
<li>
Educate customers on product benefits and help them find solutions for their pets' unique needs.&nbsp;
</li>
</ul>
Operate &amp; Maintain
<ul>
<li>
Consistently show up on time, maintaining reliable attendance to ensure smooth operations and strong team collaboration.&nbsp;
</li>
</ul>
<ul>
<li>
Operate the cash register efficiently and provide a friendly checkout experience.&nbsp;
</li>
</ul>
<ul>
<li>
Unload shipments and stock the store – this includes lots of heavy lifting. Successful candidates will be prepared for and embrace the physical requirements of the job.&nbsp;
</li>
</ul>
<ul>
<li>
Clean and maintain the store by participating regularly in tasks such as sweeping, mopping, and cleaning pet messes as needed.&nbsp;
</li>
</ul>
<ul>
<li>
Support overall store operations by performing additional duties as assigned, including tasks not necessarily covered by this listing.&nbsp;
</li>
</ul>
Qualifications:&nbsp;
We value potential over experience. If you’re unsure about whether you meet our qualifications, just apply.&nbsp;
<ul>
<li>
Previous retail experience and pet experience is preferred.&nbsp;
</li>
</ul>
<ul>
<li>
A passion for pets and a desire to help pet parents find the best solutions.&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
A sales-driven attitude with desire to exceed goals.&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
A warm and welcoming personality with strong customer service mindset.&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Eagerness to learn and to participate in daily educational activities.&nbsp;
</li>
</ul>
<ul>
<li>
Dependable and reliable with strong attendance and punctuality.&nbsp;
</li>
</ul>
<ul>
<li>
Ability to work a flexible schedule to meet the needs of the business, including weekends, evenings, and holidays.&nbsp;
</li>
</ul>
<ul>
<li>
Must be able to lift, move and carry up to 35&nbsp;pounds while using the appropriate lifting techniques and following all safety rules.&nbsp;
</li>
</ul>
<ul>
<li>
Ability to climb and balance using a ladder and/or step stool.&nbsp;
</li>
</ul>
<ul>
<li>
Ability to continuously stand, walk, bend, stretch and engage in repetitive motions throughout shift.&nbsp;
</li>
</ul>
PFE Perks:
<ul>
<li>
Grow with us: Many potential career paths and options for advancement within the company&nbsp;
</li>
</ul>
<ul>
<li>
Continued Learning: A focus on your development and leadership training. Investment in your pet and product knowledge, you'll never see pets the same way!&nbsp;
</li>
</ul>
<ul>
<li>
Generous in-store employee discount that extends to your family.&nbsp;
</li>
</ul>
<ul>
<li>
Benefits: All employees are eligible to participate in a number of Company-sponsored benefits, such as life insurance, pet insurance, Employee Assistance Program (EAP) and more.&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
FT employees are eligible for PTO and health insurance.&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Plan for the future: 401k with employer match.&nbsp;
</li>
</ul>
<ul>
<li>
Get Rewarded: Employee referral bonuses.&nbsp;
</li>
</ul>
<ul>
<li>
Bring your well-behaved pet to work.&nbsp;
</li>
</ul>
<ul>
<li>
Opportunities to make an impact in the community through the Pet Food Express Pet Fair, in-store fundraisers and adoption events benefiting local rescue and shelter partners, and more!&nbsp;&nbsp;
</li>
</ul>
The salary range for this position is expected to be $18.50-$19.00 per hour. Pet Food Express determines starting salary based on many factors, including but not limited to, local market rate, the qualified pool of candidates, internal compensation practices, a candidate’s actual skills and experience, and budget constraints.&nbsp;
This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities.

Pet Food Express is an Equal Opportunity Employer and does not discriminate against employees or applicants based on race, sexual orientation, gender identity, or any other characteristics protected by applicable law. This applies to all Pet Food Express activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. Pet Food Express also provides reasonable accommodation of religion and disability in accordance with applicable law. We celebrate diversity and are committed to creating an inclusive environment for all employees. Pet Food Express is a place where everyone can learn and grow. However you identify and whatever your background, please apply if this is a role that would make you excited to come to work every day.

For applicants in our San Francisco, or Los Angeles locations: Pursuant to the San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law.
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Retail Sales Associate - Sonoma

<h3>Job Description</h3>
Job Description
Are you ready to be a part of a crave-able team at Carl's Jr.? &nbsp;We’d love to meet you, if you care about having fun, being a SUPER STAR, being adventurous, are curious (searching for the best in yourself and the world around you), looking for transparency (what you see is what you get), focused on service and everyone leaving happy!
 
Guest satisfaction is at the heart of this position. Shift Leaders ensure their team prepares high quality products and are empowered to deliver an exceptional guest experience. &nbsp;Shift Leaders perform daily tasks and assign Team Members tasks as well. Shift Leaders routinely use Carl's Jr. tools and manuals to ensure compliance with brand and company standards.
 
Join Carl's Jr. Make your food dreams a reality. Experience Carl's Jr and help us deliver crave-able flavors that Feed your happy!
 
In our company, we:
• Provide timely, engaging, and friendly guest service
• Have fun, use creativity
• Gain a foundational work experience
• Treat all Team Members with dignity, respect, and honesty
 
Your Role:
• Assist the Restaurant Manager with management activities and duties
• Ensure all Team Members are performing their job responsibilities
• Provide timely, engaging and friendly guest service
• Have fun, be expressive &amp; creative
• Gain a foundational work experience
• Treat all other Team Members with dignity, respect, and honesty

Shift Leader in Training

<h3>Job Description</h3>
Job Description
At Lacoste, we think Life is a Beautiful Sport and hope you do too. If you want to be a part of a culture that values performance, innovation and joie de vivre then keep reading. Are you naturally competitive? Do others look to you for inspiration? Are you happy and upbeat? Do you want to play on the best team? If you answered yes, we want to talk with you! Lacoste strives to hire only the very best players who are at the top of their game. We scout out the top talent in the retail industry for all levels within our store team. A Lacoste Assistant Manager plays a key role in assisting with the overall performance of the store’s business, people and culture. In this role, you act as the Assistant Coach and Cheerleader. Essential Job Responsibilities: LEADERSHIP: • Assist in leading a store team to drive sales through training and coaching. • Exemplify your sporting spirit and create an outstanding service culture. • Provide constant feedback and coaching to improve the team’s skills and sales results. • Assist in recruiting associates who are passionate about sales and customer service. • Assist in training new team members on customer service, operations, performance, loss prevention and all other Company policies. • Set goals for each team member for the achievement of Company KPI’s. SELLING: • Lead by example to assist in achieving Lacoste’s sales plans and profitability goals. • Assist Store Manager in utilizing reports and gathering data to identify sales by units, gender, product placement, visual presentation, stock levels, and window presentations. • Proactively make suggestions based on analysis that will positively impact the business. • Set measurable performance standards and goals based on Company’s expectations and metrics. CUSTOMER SERVICE: • Assist in creating an environment focused on the customer experience. • Ensure that each team member is knowledgeable about the Lacoste lifestyle. • Be inventive and create additional business opportunities by ensuring that team members focus on building their clientele. • Embrace local community groups and mall management to generate PR opportunities that showcase our Brand Vision and sporting spirit. This may include hosting special events, sponsorships, participating in fashion shows and editorial placements as directed and with the express approval of corporate management. OPERATIONS: • Assist with opening and closing of store to ensure the store is ready for business • Ensure that Company standards are upheld in merchandising, visual presentations, housekeeping and loss prevention. • Protect store assets and inventory. • Manage new receipts, transfers, markdowns, back stock and fill-ins. Requirements/Qualifications: • At least two years management experience in the apparel industry (depending upon the volume of the business) with a proven track record of successfully managing a team. • Tenacious desire to inspire others and lead a culture of customer service champions. • Expertise in store operations. • Training, interviewing, planning, organizational, and performance management skills. • Entrepreneurial mindset with the ability to react to business trends and identify areas of opportunity. • Technically savvy • Audacious attitude • Sporting Spirit - must possess a competitive edge and drive to meet goals • Innovative thinker that will drive our brand forward. * This job description is not intended to be exhaustive. They can be changed orally or in writing at any time by the discretion of management. We as Lacoste associates must always ensure that all functions of our position are represented with our core values. Core Values and Traits: Accountable: • Providing answers to questions • Propose solutions • Integrating our role as a global economic player Collaborative: • Succeeding together • Working together • Sharing information • Trusting each other Caring: • Respecting our people • Caring for customers • Different points of view • Diversity • Concerned by others Audacious: • Taking risks • Being creative &amp; innovative • Following the less taken path • Creating value Be LACOSTE: • Understanding the brand • Being enthusiastic, passionate &amp; optimistic • Being sincere, yourself &amp; honest in relationships • Gentleness, harmony

Assistant Manager

<h3>Job Description</h3>
Job Description
Cashier (Guest Service Expert)
Our first Smashburger restaurant opened in 2007 with one single notion in mind;&nbsp;to serve a better burger!&nbsp; Better burgers takes better service,&nbsp;support and teamwork. That's why we treat&nbsp;our&nbsp;team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams’ learning and growth.”&nbsp;&nbsp;We just build better.&nbsp; Better Burgers. Better Teams. Better Experiences.
Better Benefits: Build a better experience work &amp; lifestyle!
<ul>
<li>Tip share-earn up to $2/hr. extra in tips</li>
<li>Get Paid $ to Refer your Friends*</li>
<li>50% of the best burgers around (or other menu options)</li>
<li>Flexible schedules in a fun, family friendly, team environment</li>
<li>Medical, Dental and Vision Options**</li>
<li>Paid time off – vacation and sick**</li>
<li>401K match (21 and older)</li>
<li>Employee Assistance Program</li>
<li>Fast track for career opportunities and management experience</li>
<li>Free uniform and hat</li>
</ul>
**Eligibility based off of time in position and average hours worked
*Referred Employees Must Be in Good Standing &amp; Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions
&nbsp;Cashier Responsibilities
<ul>
<li>Reporting to the Restaurant General Manager, our Cashiers are the Guest Service Experts (GSE) that champion better burgers! In this role you will:</li>
<li>Greet guests with a smile! Responsible for welcoming new and repeat guests every visit</li>
<li>Promote a fun and positive work environment</li>
<li>Teamwork! Must be able to work with others on the line and communicate effectively with cooks and managers in a busy restaurant environment</li>
<li>Be knowledgeable of all menu items so you can make meal suggestions &amp; answer questions</li>
<li>Verify each guest order for accuracy, manage “to-go” orders, process POS transactions and follow cash handling procedures &amp; full understanding of Smashburger rewards program</li>
<li>Visit tables after food delivery to ensure guests have everything they need (refills, condiments, etc.) and that their experience has been perfect</li>
<li>Adhere to all active marketing promotions &amp; encourage guests to complete surveys upon each visit</li>
<li>Foster and value a safe work environment by following all personal and food safety and security standards</li>
<li>Have pride in keeping floors, counters, dining area and restrooms clean at all times with the use of company approved cleaning products</li>
<li>Ability to listen, communicate and work well with others in a busy restaurant environment</li>
<li>Values integrity and doing the right thing, even when no one is watching</li>
<li>Follow company cash policies to ensure minimal losses through theft or shortages</li>
<li>Upsell food items to all guests ordering through thoughtful suggestions</li>
<li>Follow company order accuracy procedures to ensure a happy guest and minimize waste</li>
</ul>
Cashier (GSE) Requirements
<ul>
<li>No experience necessary – we build better skills!&nbsp;Must successfully complete Smashburger training program</li>
<li>Must be 16 years old</li>
<li>Physical ability to stand for extended periods of time &amp; to move and lift boxes of food/ supplies up to 25 lbs.</li>
<li>Show up on time to work variable hours/days, including nights, weekends, and holidays</li>
<li>Adhere to Smashburger uniform policy</li>
<li>Must successfully complete Smashburger training program</li>
<li>Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations</li>
<li>Must be able to produce authorized U.S. work documents; Smashburger participates in E-Verify</li>
</ul>
&nbsp;
All applicants and employees have an equal opportunity for employment and advancement within Smashburger.&nbsp; Smashburger is dedicated to the principles of equal employment opportunity.&nbsp; We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law.&nbsp; This prohibition includes unlawful harassment based on any of these protected classes.&nbsp; Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual’s work performance or creating an intimidating, hostile, or offensive work environment.&nbsp; We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law.&nbsp; Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge.
<a href="https://smashburger.com/job-applicant-privacy-policy" target="_blank">https://smashburger.com/job-applicant-privacy-policy</a>

 We use eVerify to confirm U.S. Employment eligibility.

Cashier

<h3>Job Description</h3>
Job Description
JOB TITLE: ASSISTANT MANAGER
 DEPARTMENT: RETAIL
 STATUS: FULL-TIME
 IMMEDIATE SUPERVISOR: STORE MANAGER
 THE SALVATION ARMY MISSION STATEMENT:
 The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination.
POSITION OBJECTIVES: • To provide customers with the best selection, exceptional service and well-organized stores so we can offer spiritual, social, and rehabilitation programs to those in need. • Accountable for meeting store sales and income budget expectations while managing expenses to maximize profitability. • Create a positive and mentoring environment for Beneficiaries (ARC rehabilitation program participants) through collaboration and partnership with program staff. • Implement positive and effective Work Therapy Assignments (WTA) and keep Beneficiaries on the right track and focus where they need to improve.
QUALIFICATIONS: • High School Diploma or equivalent. • Minimum of 2 years previous Retail Management/Supervisory experience (thrift preferred). • Basic understanding of office applications, including MS Office (Word, Excel, Outlook) • Must hold a valid Driver's license, able to pass MVR report (required), able to show proof of insurance and have access to a motor vehicle. • Must pass background check, which will include Criminal History and Sex Offender Registry. • Ability to communicate effectively with management, store employees, customers and donors.
PHYSICAL REQUIREMENTS: • Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis. • Ability to grasp, push, pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks and carts, hand trucks and miscellaneous carts. • Ability to lift up to 50 lbs. • Ability to perform various repetitive motion tasks
CORE COMPETENCIES: • Problem Solving – Promptly identify &amp; resolve problems; gather and analyze information to develop solutions. • Oral Communication - Speak professionally, clearly, and persuasively in a variety of potentially challenging situations; seek clarification and respond appropriately to questions. • Written Communication - Write clearly and informatively; edit work for spelling and grammar; Present numerical data accurately; Read and interpret written information. • Teamwork – Balance team and individual responsibilities; Build a positive team spirit, morale, and group commitment to established goals, core values and objectives. • Project Management - Prioritize and plan work activities; use time efficiently; Organize work schedules of others and assign tasks. Follow up to ensure accountability. • Managing People - Include staff in planning, decision-making, facilitating, and process improvement. Be available and present to staff; provide regular performance feedback; help develop subordinate’s skills and encourage growth; Improve processes, products, and services. Delegate work assignments; Match responsibilities to the right people; Set expectations and monitor delegated activities.
ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Takes an active role and partners with the Store Manager in the day-to-day operation of the store. These routines include opening and closing procedures, point of sale operations, inventory management and rotation, ARC merchandising standards (CNO Standards) and donations. 2. Assumes responsibility for all day-to-day store operations (including personnel and cash handling duties) in the absence of the Store Manager. 3. Assists Store Manager to monitor and analyze key performance indicators to drive store sales and increase profitability as projected by budget and goals set by Command Retail Directors and Command Administration. 4. In the absence of Store Manager - Schedule Store Employees to ensure appropriate coverage in store and donation center. Coordinate daily morning and shift change team meetings. Responsible for reviewing and maintaining accurate employee payroll records including daily monitoring of time and attendance edits. 5. Assists Store Manager with the hiring, training and directing the store team to ensure proficiency of processes while also responsible for the development and performance coaching of all store employees. 6. Communicate any personnel issues and performance results with Store Manager. May issue disciplinary warnings, conference reports, employee evaluations, and key performance results as needed in coordination with the Store Manager, HR Generalist and District Sales Manager. 7. Ensuring high levels of Customer and Donor satisfaction through excellent service to meet their needs while also maintaining good Community relations. Develop strategies to improve service to maximize the customer experience. 8. BRP (Back Room Processing) – Supporting the Store Manager to ensure Back Room Processors/Warehouse Associates are working effectively and efficiently meet daily processing goals. 9. Responsible for supervision, support, and conduct reporting of program Beneficiaries if or when Work Therapy Assignments are put in place. 10. Responsible for the protection and security of store currency, inventory, and property. This includes safe funds, bank deposits (including daily logging and completing cash deposits), products for sale, equipment, and building security. 11. The building must be secured during non-operating hours with alarm system arming and alert protocol. 12. Assures that safety measures are established and maintained consistent with ARC policy and governmental regulations, and that safety issues and incidents are reported immediately. Assists Store Manager with conducting and recording mandatory Weekly Store Meetings. Attends ARC Monthly Safety Meetings in Store Managers absence. 13. May transfer or be relocated to other stores based on business needs. 14. Completes all tasks (written or verbal) as assigned by the District Sales Manager, Command Retail Directors and Command Administration.

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