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<h3>Job Description</h3>
Job Description
The Shift Manager of the restaurant focused on delivering sales and profit results through profitability, guest, people &amp; operations. The Shift Manager (SM) supports the Restaurant General Manager (RGM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, Guest service and people. The Shift Manager helps the shift run smoothly by taking care of their restaurant teams and Guests and delivering operational excellence.&nbsp;
 Essential Duties and Responsibilities:&nbsp; Leading the Business&nbsp;
<ul>
<li>Maintains inventory by performing Daily and Weekly inventory inspections&nbsp;</li>
<li>Manages cash control per the policy manual and counts cash on hand, at shift changes and at closing, to determine shortages or overages and prepares bank deposits Review and approve invoices and ISTs&nbsp;</li>
<li>Track and record waste&nbsp;</li>
</ul>
 Create Memorable Experiences&nbsp;
<ul>
<li>Conduct table visits&nbsp;</li>
<li>Motivates and directs Team Members to exceed Guest expectations with accurate, fast, and friendly service in clean surroundings&nbsp;</li>
<li>Fix bottle necks, call chicken drops, and monitor speed of service&nbsp;</li>
<li>ENSURE product quality and all standards are on the shift&nbsp;</li>
</ul>
 Creating Leaders&nbsp;
<ul>
<li>Coaches, trains, and develops team members around processes and procedures at each station including&nbsp;LTOs&nbsp;</li>
<li>Actively participates in team huddles offering ideas that will help the team and restaurant&nbsp;</li>
<li>Ensures brand standards are met&nbsp;</li>
<li>Positioning team members on a shift and consistently thanking the team&nbsp;</li>
</ul>
 Leading Store Operations&nbsp;
<ul>
<li>Be a role model for Team Members by working hard to implement shift plan and drive operational results&nbsp;</li>
<li>Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines&nbsp;</li>
<li>Motivates Team Members during shift on each of the workstations&nbsp;</li>
<li>Reviews restaurant results to identify successes and areas for improvement&nbsp;</li>
<li>Ensures that restaurant upholds operational and brand standards&nbsp;</li>
<li>*May be needed to perform duties of TM or AM when necessary&nbsp;</li>
</ul>
 QUALIFICATIONS&nbsp;To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.&nbsp; RESOLVE&nbsp;It is critical that the candidate has a strong desire to make a positive image in people’s lives to pursue excellence and have a passion for the QSR industry.&nbsp; EDUCATION and/or EXPERIENCE&nbsp;High School or GED; Must be certified to train all functions of each hourly position he/she will supervise. Must be at least 18 years of age. Must be Serv Safe certified.&nbsp; COMMUNICATION SKILLS&nbsp;Good oral communication skills: Ability to listen to and understand other points of view before responding; Ability to influence others to gain commitment.&nbsp; MATHEMATICAL SKILLS&nbsp;Basic math skills as it relates to counting change and totaling orders.&nbsp; REASONING ABILITY&nbsp;Must be able to exercise sound judgment in considering course of action.&nbsp; FLEXIBILITY&nbsp;Handles day-to-day work challenges confidently; is willing and able to adjust to multiple demands, shifting priorities, and rapid change; must be available to work for a minimum of 3 days a week and one full shift i.e. opening, mid, or closing LEADERSHIP&nbsp;Understanding of effective practices in dealing with customers, exhibiting a positive and professional appearance, demeanor, and dynamic energy.&nbsp; WORK ENVIRONMENT&nbsp;The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.&nbsp; EQUIPMENT&nbsp;Fryers, walk in freezer, menu boards, computers, cash registers, warmer lights, filtering machines, oven, steam units, holding cabinets, thermalizer, storage units, soda fountain hook up station, microwave ovens, insulated oven mitts, toasters, batter mixer, cooking utensils, and drive thru communication systems.&nbsp; ENVIRONMENTAL CONDITIONS&nbsp;
<ul>
<li>The employee is subject to inside environmental conditions, protection from weather conditions, but not necessarily from temperature changes.&nbsp;</li>
<li>The employee is subject to both environmental conditions; work activities occur both inside and outside.&nbsp;</li>
<li>The employee is subject to extreme cold temperatures below 32 degrees for periods of time.&nbsp;</li>
<li>The employee is exposed to hazards which includes a variety of physical conditions, such as moving mechanical parts, electrical current, exposure to high heat of chemicals.&nbsp;</li>
<li>The employee is subject to one or more of the following conditions: fumes, odors, dust, mist, gases or poor ventilation.&nbsp;</li>
</ul>
 PHYSICAL DEMANDS:&nbsp;The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.&nbsp; While performing the duties of this job, the employee is regularly required to stand; use hands to handle or feel; reach with hands and arms and be able to communicate. The employee is frequently required to walk; stoop, kneel, crouch, and push. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.&nbsp; &nbsp;&nbsp;

Shift Manager

<h3>Job Description</h3>
Job Description
The Restaurant General Manager is the executive leader of the restaurant focused on profitability, Guest, people and operations. The RGM has overall responsibility for managing the daily operations of a single restaurant. The RGM invest their time in developing leaders, creating memorable experiences, managing administration, maintaining the facility, and being a being a brand champion. The RGM consistently keeps our brand promises, inspires their teams and deliver results.&nbsp;
 Essential Duties and Responsibilities&nbsp; Leading the Business&nbsp;
<ul>
<li>Has primary accountability for the restaurant P&amp;L and actively manages towards desired financial outcomes&nbsp;</li>
<li>Reviews key P&amp;L lines to increase profitability for the restaurant&nbsp;</li>
<li>Drives sales through proactive Guest service, people development &amp; operations management&nbsp;</li>
<li>Analyzes sales and labor during and after each shift; adjusts labor as needed&nbsp;</li>
</ul>
 Create Memorable Experiences&nbsp;
<ul>
<li>Motivates and directs team members to exceed Guest expectations with accurate, friendly, and fast service in a clean facility&nbsp;</li>
<li>Manages the Guest experience through operations and timely response to Guest issues&nbsp;</li>
<li>Problem solves Guest feedback systems to determine root-causes and develops action plans to address issues&nbsp;</li>
<li>Identifies and interacts with the community to engage prospective Guest and execute on local marketing initiatives&nbsp;</li>
</ul>
 Creating Leaders&nbsp;
<ul>
<li>Leads the restaurant’s recruitment and selection process to build and retain an effective restaurant team&nbsp;</li>
<li>Inspires the restaurant team by effectively managing individual and team recognition programs&nbsp;</li>
<li>Provides coaching and feedback to Assistant Managers and team to increase the restaurant team’s capabilities and raise restaurant performance&nbsp;</li>
<li>Demonstrates commitment to goals and inspires others to deliver superior performance&nbsp;</li>
</ul>
 Leading Store Operations&nbsp;
<ul>
<li>Enforces compliance with health, safety, cleanliness, security, and fire standard and regulations&nbsp;</li>
<li>Ensures that restaurant upholds operational and brand standards&nbsp;</li>
<li>Ensures the team deliver Popeyes brand programs, Limited time offers, and core product with operational excellence&nbsp;</li>
<li>Identifies problems, conducts high level troubleshooting and seeks maintenance support for restaurant equipment&nbsp;</li>
</ul>
 Qualification and Skills&nbsp;
<ul>
<li>Must be at least eighteen (18) years of age&nbsp;</li>
<li>High School Diploma or GED required&nbsp;</li>
<li>1-2 years of previous quick service restaurant experience, experience in management preferred&nbsp;</li>
<li>Some understanding of P&amp;L interpretation and management to influence profitability&nbsp;</li>
<li>Ability to prioritize own and others’ work and time to meet deadlines and objectives&nbsp;</li>
<li>Demonstrated leadership skills&nbsp;</li>
<li>Demonstrated understanding of Guest service principles&nbsp;</li>
<li>Available to work evenings, weekends and holidays&nbsp;</li>
<li>Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant&nbsp;</li>
<li>Must have open availability&nbsp;</li>
</ul>
 WORK ENVIRONMENT&nbsp;The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.&nbsp; EQUIPMENT&nbsp;Fryers, walk in freezer, menu boards, computers, cash registers, warmer lights, filtering machines, oven, steam units, holding cabinets, thermalizer, storage units, soda fountain hook up station, microwave ovens, insulated oven mitts, toasters, batter mixer, cooking utensils, and drive thru communication systems.&nbsp; ENVIRONMENTAL CONDITIONS&nbsp;
<ul>
<li>The employee is subject to inside environmental conditions, protection from weather conditions, but not necessarily from temperature changes.&nbsp;</li>
<li>The employee is subject to both environmental conditions; work activities occur both inside and outside. The employee is subject to extreme cold temperatures below 32 degrees for periods of time.&nbsp;</li>
<li>The employee is exposed to hazards which includes a variety of physical conditions, such as moving mechanical parts, electrical current, exposure to high heat of chemicals.&nbsp;</li>
<li>The employee is subject to one or more of the following conditions: fumes, odors, dust, mist, gases or poor ventilation.&nbsp;</li>
</ul>
 PHYSICAL DEMANDS:&nbsp;The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.&nbsp; While performing the duties of this job, the employee is regularly required to stand; use hands to handle or feel; reach with hands and arms and be able to communicate. The employee is frequently required to walk; stoop, kneel, crouch, and push. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.&nbsp; &nbsp;&nbsp;

General Manager

<h3>Job Description</h3>
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.\n
Do you have a passion for connecting with people and driving sales? As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our diverse portfolio of products and services to both existing and new customers. Your role is pivotal in enhancing the customer experience and fostering a culture of exceptional customer care at every store location.
 
What Our Part Time Retail Sales Specialists Enjoy Most About the Role
<ul>
<li>Enhancing the customer experience while meeting sales, service, and operational goals.</li>
<li>Identifying sales opportunities and creating ideal customer experiences through product support and education.</li>
<li>Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products.</li>
<li>Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.</li>
<li>Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs.</li>
</ul>
Working Conditions
<ul>
<li>This role requires a flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing) and adherence to Spectrum's dress code in a moderately noisy retail environment.</li>
</ul>
 
Required Qualifications
Education
<ul>
<li>High School Diploma or equivalent.</li>
</ul>
Skills &amp; Abilities
<ul>
<li>Proficiency in cash handling and accurate payment transactions.</li>
<li>High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications.</li>
<li>Basic math skills.</li>
<li>Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively.</li>
<li>Familiarity with goal- and incentive-based work environments.</li>
<li>Strong performance in a fast-paced team environment.</li>
<li>Effective communication with employees and customers in person, on the phone and in writing.</li>
<li>Highly effective interpersonal skills for building partnerships across the organization.</li>
<li>Self-motivated, competitive spirit with a desire to exceed sales goals.</li>
<li>Positive and professional demeanor, strong attention to detail and problem-solving skills.</li>
</ul>
Preferred Qualifications
<ul>
<li>Knowledge of the latest technology and devices.</li>
<li>1-5 years of sales/customer service experience.</li>
<li>1-3 years of telecommunications/wireless experience.</li>
</ul>
 SRL104 2025-58825 2025 Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $18.00 and $27.06. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. In addition, this position has a commission earnings target starting at $6,692. Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

Part-Time Retail Sales Consultant - Spectrum

<h3>Job Description</h3>
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.\n
Do you have a passion for connecting with people and driving sales? As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in enhancing the customer experience and fostering a culture of exceptional customer care at every store location.
 
What Our Part Time Retail Sales Specialists Enjoy Most About the Role
<ul>
<li>Enhancing the customer experience while meeting sales, service, and operational goals.</li>
<li>Identifying sales opportunities and creating ideal customer experiences through product support and education.</li>
<li>Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products.</li>
<li>Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.</li>
<li>Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs.</li>
</ul>
Working Conditions
<ul>
<li>This role requires a flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing) and adherence to Spectrum's dress code in a moderately noisy retail environment.</li>
</ul>
 
Required Qualifications
Education
<ul>
<li>High School Diploma or equivalent.</li>
</ul>
Skills &amp; Abilities
<ul>
<li>Proficiency in cash handling and accurate payment transactions.</li>
<li>High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications.</li>
<li>Basic math skills.</li>
<li>Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively.</li>
<li>Familiarity with goal- and incentive-based work environments.</li>
<li>Strong performance in a fast-paced team environment.</li>
<li>Effective communication with employees and customers in person, on the phone and in writing.</li>
<li>Highly effective interpersonal skills for building partnerships across the organization.</li>
<li>Self-motivated, competitive spirit with a desire to exceed sales goals.</li>
<li>Positive and professional demeanor, strong attention to detail and problem-solving skills.</li>
</ul>
Preferred Qualifications
<ul>
<li>Knowledge of the latest technology and devices.</li>
<li>1-5 years of sales/customer service experience.</li>
<li>1-3 years of telecommunications/wireless experience.</li>
<li>Bilingual – Spanish</li>
</ul>
 SRL104 2025-62361 2025 Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $18.00 and $29.52. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. In addition, this position has a commission earnings target starting at $7,300. Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

<h3>Job Description</h3>
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.\n
Do you have a passion for connecting with people and driving sales? As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in enhancing the customer experience and fostering a culture of exceptional customer care at every store location.
 
What Our Part Time Retail Sales Specialists Enjoy Most About the Role
<ul>
<li>Enhancing the customer experience while meeting sales, service, and operational goals.</li>
<li>Identifying sales opportunities and creating ideal customer experiences through product support and education.</li>
<li>Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products.</li>
<li>Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.</li>
<li>Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs.</li>
</ul>
Working Conditions
<ul>
<li>This role requires a flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing) and adherence to Spectrum's dress code in a moderately noisy retail environment.</li>
</ul>
 
Required Qualifications
Education
<ul>
<li>High School Diploma or equivalent.</li>
</ul>
Skills &amp; Abilities
<ul>
<li>Proficiency in cash handling and accurate payment transactions.</li>
<li>High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications.</li>
<li>Basic math skills.</li>
<li>Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively.</li>
<li>Familiarity with goal- and incentive-based work environments.</li>
<li>Strong performance in a fast-paced team environment.</li>
<li>Effective communication with employees and customers in person, on the phone and in writing.</li>
<li>Highly effective interpersonal skills for building partnerships across the organization.</li>
<li>Self-motivated, competitive spirit with a desire to exceed sales goals.</li>
<li>Positive and professional demeanor, strong attention to detail and problem-solving skills.</li>
</ul>
Preferred Qualifications
<ul>
<li>Knowledge of the latest technology and devices.</li>
<li>1-5 years of sales/customer service experience.</li>
<li>1-3 years of telecommunications/wireless experience.</li>
<li>Bilingual – Armenian</li>
</ul>
 SRL104 2025-62083 2025 Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $18.00 and $29.52. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. In addition, this position has a commission earnings target starting at $7,300. Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

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