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<h3>Job Description</h3>
Job Description
The Shift Manager of the restaurant focused on delivering sales and profit results through profitability, guest, people &amp; operations. The Shift Manager (SM) supports the Restaurant General Manager (RGM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, Guest service and people. The Shift Manager helps the shift run smoothly by taking care of their restaurant teams and Guests and delivering operational excellence.&nbsp;
 Essential Duties and Responsibilities:&nbsp; Leading the Business&nbsp;
<ul>
<li>Maintains inventory by performing Daily and Weekly inventory inspections&nbsp;</li>
<li>Manages cash control per the policy manual and counts cash on hand, at shift changes and at closing, to determine shortages or overages and prepares bank deposits Review and approve invoices and ISTs&nbsp;</li>
<li>Track and record waste&nbsp;</li>
</ul>
 Create Memorable Experiences&nbsp;
<ul>
<li>Conduct table visits&nbsp;</li>
<li>Motivates and directs Team Members to exceed Guest expectations with accurate, fast, and friendly service in clean surroundings&nbsp;</li>
<li>Fix bottle necks, call chicken drops, and monitor speed of service&nbsp;</li>
<li>ENSURE product quality and all standards are on the shift&nbsp;</li>
</ul>
 Creating Leaders&nbsp;
<ul>
<li>Coaches, trains, and develops team members around processes and procedures at each station including&nbsp;LTOs&nbsp;</li>
<li>Actively participates in team huddles offering ideas that will help the team and restaurant&nbsp;</li>
<li>Ensures brand standards are met&nbsp;</li>
<li>Positioning team members on a shift and consistently thanking the team&nbsp;</li>
</ul>
 Leading Store Operations&nbsp;
<ul>
<li>Be a role model for Team Members by working hard to implement shift plan and drive operational results&nbsp;</li>
<li>Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines&nbsp;</li>
<li>Motivates Team Members during shift on each of the workstations&nbsp;</li>
<li>Reviews restaurant results to identify successes and areas for improvement&nbsp;</li>
<li>Ensures that restaurant upholds operational and brand standards&nbsp;</li>
<li>*May be needed to perform duties of TM or AM when necessary&nbsp;</li>
</ul>
 QUALIFICATIONS&nbsp;To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.&nbsp; RESOLVE&nbsp;It is critical that the candidate has a strong desire to make a positive image in people’s lives to pursue excellence and have a passion for the QSR industry.&nbsp; EDUCATION and/or EXPERIENCE&nbsp;High School or GED; Must be certified to train all functions of each hourly position he/she will supervise. Must be at least 18 years of age. Must be Serv Safe certified.&nbsp; COMMUNICATION SKILLS&nbsp;Good oral communication skills: Ability to listen to and understand other points of view before responding; Ability to influence others to gain commitment.&nbsp; MATHEMATICAL SKILLS&nbsp;Basic math skills as it relates to counting change and totaling orders.&nbsp; REASONING ABILITY&nbsp;Must be able to exercise sound judgment in considering course of action.&nbsp; FLEXIBILITY&nbsp;Handles day-to-day work challenges confidently; is willing and able to adjust to multiple demands, shifting priorities, and rapid change; must be available to work for a minimum of 3 days a week and one full shift i.e. opening, mid, or closing LEADERSHIP&nbsp;Understanding of effective practices in dealing with customers, exhibiting a positive and professional appearance, demeanor, and dynamic energy.&nbsp; WORK ENVIRONMENT&nbsp;The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.&nbsp; EQUIPMENT&nbsp;Fryers, walk in freezer, menu boards, computers, cash registers, warmer lights, filtering machines, oven, steam units, holding cabinets, thermalizer, storage units, soda fountain hook up station, microwave ovens, insulated oven mitts, toasters, batter mixer, cooking utensils, and drive thru communication systems.&nbsp; ENVIRONMENTAL CONDITIONS&nbsp;
<ul>
<li>The employee is subject to inside environmental conditions, protection from weather conditions, but not necessarily from temperature changes.&nbsp;</li>
<li>The employee is subject to both environmental conditions; work activities occur both inside and outside.&nbsp;</li>
<li>The employee is subject to extreme cold temperatures below 32 degrees for periods of time.&nbsp;</li>
<li>The employee is exposed to hazards which includes a variety of physical conditions, such as moving mechanical parts, electrical current, exposure to high heat of chemicals.&nbsp;</li>
<li>The employee is subject to one or more of the following conditions: fumes, odors, dust, mist, gases or poor ventilation.&nbsp;</li>
</ul>
 PHYSICAL DEMANDS:&nbsp;The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.&nbsp; While performing the duties of this job, the employee is regularly required to stand; use hands to handle or feel; reach with hands and arms and be able to communicate. The employee is frequently required to walk; stoop, kneel, crouch, and push. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.&nbsp; &nbsp;&nbsp;

Shift Manager

<h3>Job Description</h3>
Job Description
Teaspoon Cafe
Are you as passionate about Tea and Boba as we are? At Teaspoon, we pride ourselves on using nothing but the freshest ingredients. We brew each cup to our customer’s specific tastes, always made with love. Join a family that cares about the team as much as our guests. Let's change the world together one Teaspoon at a time.
Job Summary &amp; Mission:
This job contributes to Teaspoons success by leading a team of baristas to create and maintain the Teaspoon Experience for our customers and partners. The store manager is required to regularly and customarily exercise discretion in managing the overall operation of the store. In particular, a majority of time is spent supervising and directing the workforce, making staffing decisions (i.e., hiring, training, evaluating, disciplining, discharging, staffing and scheduling), ensuring customer satisfaction and product quality, managing the store's financial performance, and managing safety and security within the store. The incumbent is responsible for modeling and acting in accordance with Teaspoons guiding principles.
Summary of Key Responsibilities
Responsibilities and essential job functions include but are not limited to the following:
Leadership
<ul>
<li>Setting goals for the work group, developing organizational capability, and modeling how we work together.</li>
<li>Demonstrates a calm demeanor during periods of high volume or unusual events and manages smooth transitions thereafter to keep the store operating to standard and to set a positive example for the store team.</li>
<li>Displays a customer's first attitude by training and holding baristas accountable for delivering exceptional customer service.</li>
<li>Drives the implementation of company programs by developing action plans and directly motivating and instructing the store team to implement them to meet operational and organizational objectives.</li>
<li>Manages with integrity, honesty and knowledge that promote the culture, values and mission of Teaspoon.</li>
<li>Plans, identifies, communicates, and delegates appropriate responsibilities and practices to store team to ensure smooth flow of operations.</li>
<li>Provides coaching and direction to the store team to take action and to achieve operational goals. Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to the store team to achieve operational goals.</li>
</ul>
Planning and Execution
<ul>
<li>Developing strategic and operational plans for the work group, managing execution, and measuring results</li>
<li>Monitors and manages store staffing levels to ensure barista development and talent acquisition to achieve and maintain store operational requirements.</li>
<li>Utilizes existing tools to identify and prioritize communications and regularly uses discretion to filter communications to the store team. Communicates clearly, concisely and accurately in order to ensure effective store operations.</li>
</ul>
Business Requirements
<ul>
<li>Providing functional expertise and executing functional responsibilities</li>
<li>Ensures adherence to applicable wage and hour laws for nonexempt partners and minors.</li>
<li>Solicits customer feedback and proactively researches local markets to understand customer and community needs.</li>
<li>Uses all operational tools to plan for and achieve operational excellence in the store. Tools include Scheduling Software, Monthly Status Report, Quarterly Business Review, cash management and inventory management.</li>
<li>Utilizes management information tools and analyzes financial reports to identify and address trends and issues in store performance.</li>
</ul>
Barista Development &amp; Team Building
<ul>
<li>Providing baristas with coaching, feedback, and developmental opportunities and building effective teams</li>
<li>Actively manages the store team by regularly conducting performance assessments, providing feedback, and setting challenging goals to improve team members performance. Manages ongoing barista performance.</li>
<li>Challenges and inspires store team to achieve business results.</li>
<li>Ensures team members adhere to legal and operational compliance requirements.</li>
<li>Recognizes and reinforces individual and team accomplishments by finding new, creative, and effective methods of recognition.</li>
<li>Utilizes and demonstrates effective management principles and practices to create and maintain a successful store team resulting in an environment where team members are valued and respected.</li>
</ul>
Required Knowledge, Skills and Abilities
<ul>
<li>Ability to manage store operations independently</li>
<li>Ability to manage effectively in a fast-paced environment</li>
<li>Ability to manage multiple situations simultaneously</li>
<li>Ability to manage resources to ensure that established service levels are achieved at all times</li>
</ul>
Interpersonal skills
<ul>
<li>Knowledge of customer service techniques</li>
<li>Knowledge of supervisory practices and procedures</li>
<li>Organization and planning skills</li>
<li>Strong operational skills in a customer-service environment</li>
<li>Strong problem-solving skills</li>
<li>Team-building skills</li>
<li>Ability to communicate clearly and concisely, both orally and in writing</li>
<li>Strong leadership skills, with the ability to coach and mentor others</li>
<li>Ability to plan and prioritize workload</li>
<li>Ability to handle confidential and sensitive information</li>
</ul>
Job Type: Full-time/Part-time
Compensation: Must be able to work at least 30 hours/week
● $20-25 hr depending on experience
● Bonuses if P&amp;L requirements are met

Assistant Manager

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>Bonus based on performance</li>
<li>Employee discounts</li>
<li>Flexible schedule</li>
</ul>
 Sixth St Market is a fast-paced, friendly, and community-oriented deli looking for enthusiastic and reliable team members to join our crew! We take pride in serving delicious sandwiches, fresh salads, and other deli items to our valued customers. Were looking for both part-time and full-time workers who are eager to contribute to a positive work environment. Willing to train the right canidate ! Position Overview: As a Deli Worker, you'll be responsible for preparing fresh sandwiches, salads, and other deli items. Youll be working in a team setting to ensure that our customers receive high-quality, fresh food in a timely manner. Your role will be essential in maintaining a clean and organized work environment, ensuring food safety standards are met, and delivering exceptional customer service. Key Responsibilities: 
<ul>
<li>Prepare and assemble sandwiches, salads, and other deli items quickly and accurately </li>
<li>Ensure all food preparation meets our quality and safety standards </li>
<li>Assist in maintaining cleanliness and organization of the deli area </li>
<li>Operate deli equipment (e.g., slicers, grills, etc.) safely and efficiently </li>
<li>Restock ingredients, condiments, and supplies as needed </li>
<li>Work collaboratively with the team to meet customer demands </li>
<li>Provide friendly and efficient service to customers when needed </li>
<li>Maintain a positive attitude and strong work ethic, especially during busy hours </li>
</ul>

Deli Worker

<h3>Job Description</h3>
Job Description
The Restaurant General Manager is the executive leader of the restaurant focused on profitability, Guest, people and operations. The RGM has overall responsibility for managing the daily operations of a single restaurant. The RGM invest their time in developing leaders, creating memorable experiences, managing administration, maintaining the facility, and being a being a brand champion. The RGM consistently keeps our brand promises, inspires their teams and deliver results.&nbsp;
 Essential Duties and Responsibilities&nbsp; Leading the Business&nbsp;
<ul>
<li>Has primary accountability for the restaurant P&amp;L and actively manages towards desired financial outcomes&nbsp;</li>
<li>Reviews key P&amp;L lines to increase profitability for the restaurant&nbsp;</li>
<li>Drives sales through proactive Guest service, people development &amp; operations management&nbsp;</li>
<li>Analyzes sales and labor during and after each shift; adjusts labor as needed&nbsp;</li>
</ul>
 Create Memorable Experiences&nbsp;
<ul>
<li>Motivates and directs team members to exceed Guest expectations with accurate, friendly, and fast service in a clean facility&nbsp;</li>
<li>Manages the Guest experience through operations and timely response to Guest issues&nbsp;</li>
<li>Problem solves Guest feedback systems to determine root-causes and develops action plans to address issues&nbsp;</li>
<li>Identifies and interacts with the community to engage prospective Guest and execute on local marketing initiatives&nbsp;</li>
</ul>
 Creating Leaders&nbsp;
<ul>
<li>Leads the restaurant’s recruitment and selection process to build and retain an effective restaurant team&nbsp;</li>
<li>Inspires the restaurant team by effectively managing individual and team recognition programs&nbsp;</li>
<li>Provides coaching and feedback to Assistant Managers and team to increase the restaurant team’s capabilities and raise restaurant performance&nbsp;</li>
<li>Demonstrates commitment to goals and inspires others to deliver superior performance&nbsp;</li>
</ul>
 Leading Store Operations&nbsp;
<ul>
<li>Enforces compliance with health, safety, cleanliness, security, and fire standard and regulations&nbsp;</li>
<li>Ensures that restaurant upholds operational and brand standards&nbsp;</li>
<li>Ensures the team deliver Popeyes brand programs, Limited time offers, and core product with operational excellence&nbsp;</li>
<li>Identifies problems, conducts high level troubleshooting and seeks maintenance support for restaurant equipment&nbsp;</li>
</ul>
 Qualification and Skills&nbsp;
<ul>
<li>Must be at least eighteen (18) years of age&nbsp;</li>
<li>High School Diploma or GED required&nbsp;</li>
<li>1-2 years of previous quick service restaurant experience, experience in management preferred&nbsp;</li>
<li>Some understanding of P&amp;L interpretation and management to influence profitability&nbsp;</li>
<li>Ability to prioritize own and others’ work and time to meet deadlines and objectives&nbsp;</li>
<li>Demonstrated leadership skills&nbsp;</li>
<li>Demonstrated understanding of Guest service principles&nbsp;</li>
<li>Available to work evenings, weekends and holidays&nbsp;</li>
<li>Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant&nbsp;</li>
<li>Must have open availability&nbsp;</li>
</ul>
 WORK ENVIRONMENT&nbsp;The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.&nbsp; EQUIPMENT&nbsp;Fryers, walk in freezer, menu boards, computers, cash registers, warmer lights, filtering machines, oven, steam units, holding cabinets, thermalizer, storage units, soda fountain hook up station, microwave ovens, insulated oven mitts, toasters, batter mixer, cooking utensils, and drive thru communication systems.&nbsp; ENVIRONMENTAL CONDITIONS&nbsp;
<ul>
<li>The employee is subject to inside environmental conditions, protection from weather conditions, but not necessarily from temperature changes.&nbsp;</li>
<li>The employee is subject to both environmental conditions; work activities occur both inside and outside. The employee is subject to extreme cold temperatures below 32 degrees for periods of time.&nbsp;</li>
<li>The employee is exposed to hazards which includes a variety of physical conditions, such as moving mechanical parts, electrical current, exposure to high heat of chemicals.&nbsp;</li>
<li>The employee is subject to one or more of the following conditions: fumes, odors, dust, mist, gases or poor ventilation.&nbsp;</li>
</ul>
 PHYSICAL DEMANDS:&nbsp;The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.&nbsp; While performing the duties of this job, the employee is regularly required to stand; use hands to handle or feel; reach with hands and arms and be able to communicate. The employee is frequently required to walk; stoop, kneel, crouch, and push. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.&nbsp; &nbsp;&nbsp;

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