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<h3>Job Description</h3>
Job Description
JOB SUMMARY:
The NOC Shift Supervisor is a problem solver and is responsible for execution and service delivery of the support center. This role has the responsibility of ensuring ticket queues and escalation requests are remediated in an efficient and timely manner.&nbsp; The Shift Supervisor works with internal &amp; external resources to remediate issues effectively. The Shift Supervisor aligns people, process and technology, as a result, is a key role that contributes heavily towards the success of our support center.
The Shift Supervisor provides direction to company resources to deliver excellent support in a timely manner. The Shift Supervisor has frequent contact with clients, subordinates, peers, and 3rd&nbsp;party vendors.
&nbsp;
Essential Functions:
<ul>
<li>Manages ticketing queue, monitors incidents, urgency levels and reviews aging tickets.</li>
<li>Handles client escalation requests by working with internal &amp; external resources to remediate issues effectively.</li>
<li>Drives daily ticket SLA, ticket assignment, and daily operational metrics.</li>
<li>Operational discipline, providing direction on process and operations.</li>
<li>Aligns company resources to ensure compliance with organization’s command media.</li>
<li>Supports critical incident triage, resolution and postmortem reviews.</li>
<li>Performs call, email and ticket queue monitoring for quality assurance.</li>
<li>Collaborates effectively with company management to accomplish assigned objectives and goals.</li>
<li>Supports information technology strategies, policies, and procedures.</li>
<li>Supervises performance of support resources for accountability to key performance indicators, company policies, and customer service</li>
<li>Leads by example and exceeds requirements for policies including attendance and dress codes.</li>
<li>Other duties as assigned</li>
</ul>
&nbsp;
JOB SPECIFICATIONS – Knowledge, Skills, and Qualifications:
<ul>
<li>Strong customer service skills, and excellent communication skills.</li>
<li>Ability to effectively prioritize and execute tasks in a high-pressure environment.</li>
<li>Possess excellent time management skills.</li>
<li>Experience with mentoring staff, fostering a team environment, and upholding policies.</li>
<li>Motivated with strong work ethic.</li>
<li>Ability to support employees to enhance their performance, development, and productivity.</li>
<li>Ability to create daily, weekly, monthly, and/or quarterly performance reports.</li>
<li>Ability to handle multiple concurrent issues under high-pressure situations with accuracy.</li>
<li>Ability to work closely with peers, operations, and engineering teams.</li>
<li>Ability to function in a 24/7 operational environment.</li>
<li>Ability to work a flexible schedule on weekdays and weekends as required.</li>
<li>Travel may be required for this position.</li>
</ul>
&nbsp;
&nbsp;
Working Conditions / Environment &amp; Physical Demands:
<ul>
<li>Required to work in an office environment with moderate noise and moderate temperatures.</li>
<li>Incumbent may be asked to perform other duties as required.</li>
<li>Sit for long periods of time.</li>
<li>May lift/carry/push/pull up to 50 pounds</li>
<li>May require minimal walking, climbing, stooping, crouching, and/or bending</li>
<li>These positions may be expected to work varying shifts and hours to ensure successful operation of activities in the organization.&nbsp;</li>
<li>Position may require Travel to customer and Quest locations.</li>
</ul>
&nbsp;
&nbsp;
The information above describes the general nature of the position and serves as a summary of the typical job functions. It is not a comprehensive list of all possible job responsibilities, tasks, or duties.
&nbsp;
&nbsp;
&nbsp;
DISCLAIMER:
Applicant must successfully complete company background check including DMV as well as pre-employment screening. Incumbent may be asked to perform other duties as required.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.
Equal Opportunity Employer – Minorities, Women, Disabled and Veterans are encouraged to apply.
About Quest:
Quest is a worldwide leader in technology management offering a portfolio of professional, cloud, and managed services. Either on-site or from one of over two dozen secure global service delivery centers, Quest offers Cloud, Disaster Recovery, Security, Network, Server Management and IT Staffing Solutions. QuestFlex®, a unique and flexible service level agreement, provides Quest's customizable services and solutions based on clients' requirements. For more information, please visit our website at:&nbsp;<a href="http://www.questsys.com/" target="_blank">http://www.questsys.com/</a>.

NOC Shift Supervisor - Onsite (Shift: Monday thru Friday 7am to 4pm)

<h3>Job Description</h3>
Job Description
We are a private TK-8 school, located in Santa Rosa, and have an opening for an associate teacher in our after-school program. Hours are roughly 3:00 to 5:45 p.m., M-F. The after-school program year runs through May 29, 2026. Additional hours may be available.
We are looking for a dynamic individual who can commit from early January through May 29,2026 .&nbsp;
Our after-school program spans all grades. The ideal candidate will have experience working with a variety of ages and earned at least 9-12 ECE units. If you have great communication skills, are flexible, outgoing, enthusiastic, creative, professional and have leadership ability we would love to meet you!
Please refer to our website <a href="http://www.scds.org" target="_blank">www.scds.org</a> for our philosophy and approach to learning. Please forward your cover letter and resume to our Human Resources Department for consideration. Email <a href="mailto:neighborhood@scds.org" target="_blank">neighborhood@scds.org</a>

After-School Associate

<h3>Job Description</h3>
Job Description
Are you ready to be a part of a crave-able team at Carl's Jr.? &nbsp;We’d love to meet you, if you care about having fun, being a SUPER STAR, being adventurous, are curious (searching for the best in yourself and the world around you), looking for transparency (what you see is what you get), focused on service and everyone leaving happy!
 
Guest satisfaction is at the heart of this position. Shift Leaders ensure their team prepares high quality products and are empowered to deliver an exceptional guest experience. &nbsp;Shift Leaders perform daily tasks and assign Team Members tasks as well. Shift Leaders routinely use Carl's Jr. tools and manuals to ensure compliance with brand and company standards.
 
Join Carl's Jr. Make your food dreams a reality. Experience Carl's Jr and help us deliver crave-able flavors that Feed your happy!
 
In our company, we:
• Provide timely, engaging, and friendly guest service
• Have fun, use creativity
• Gain a foundational work experience
• Treat all Team Members with dignity, respect, and honesty
 
Your Role:
• Assist the Restaurant Manager with management activities and duties
• Ensure all Team Members are performing their job responsibilities
• Provide timely, engaging and friendly guest service
• Have fun, be expressive &amp; creative
• Gain a foundational work experience
• Treat all other Team Members with dignity, respect, and honesty

Shift Leader in Training

<h3>Job Description</h3>
Job DescriptionCompany Description 
Annual Compensation Pay Range: $112,000 - $128,000
We promote from within our organization, and growth opportunity is in your hands! Equity grant awarded at end of year company grant cycle with participation in company annual stock program!
As a&nbsp;District Manager, you’re passionate about operational excellence, providing remarkable customer experiences and driving sales! You take pride in developing and leading an effective team; motivating them to achieve desired goals. Your leadership qualities give you the edge in successfully managing a portfolio of multi-unit locations and executing company strategies without compromising on customer experiences.&nbsp;If this is you, you are the leader we’re looking for!&nbsp;We are&nbsp;Public Storage, established in 1972; today we have thousands of locations nationwide and recognized as the leader in the self-storage industry!
Job Description 
Lead, Manage and Develop People, Brand Ambassador &amp; Operational Excellence
Lead an Engaged Team:
<ul>
<li>Recruit, motivate and retain a dedicated team of customer facing customer front line employees</li>
<li>Drive your team with effective communication and provide coaching on customer service and sales strategies</li>
</ul>
Brand Ambassador &amp; Operational Excellence:
<ul>
<li>Managing physical assets including repair and maintenance systems and processes, vendor management and cleaning standards.</li>
<li>Oversee delinquent tenant processes including auctions by coaching your team to reduce delinquency rates and improve customer retention.</li>
<li>Conduct monthly property audits and ensure operational standards and safety compliance are met.</li>
</ul>
Deliver Outstanding Customer Service:
<ul>
<li>Provide a welcoming and well-maintained environment to customers through your team, effective facility maintenance and vendor management</li>
<li>Address customer inquiries and concerns promptly in a professional manner</li>
</ul>
Grow and Maintain a Robust Business:
<ul>
<li>Drive business forward using analytics to identify trends, develop and implement strategies to capitalize on opportunities in your district.</li>
<li>Communicate effectively with customers, colleagues and team-members</li>
</ul>
BENEFITS:
<ul>
<li>$128,000 first year annual total compensation award opportunity including base, guaranteed bonus (paid quarterly), and restricted stock units.
<ul>
<li>Second year bonus potential increase to $20,000 performance-based bonus</li>
<li>Participation in company stock program that includes dividends paid quarterly</li>
</ul>
</li>
<li>Internal promotional and career opportunities throughout the United States</li>
<li>Extensive training and coaching plans – we want you to succeed!</li>
<li>Comprehensive group healthcare programs</li>
<li>401(k) with generous employer match</li>
<li>Paid time off</li>
<li>Monday thru Friday work schedule</li>
</ul>
Qualifications 
Qualifications &amp; Expectations
<ul>
<li>Relocation: future relocation ability is very important for growth. Successful applicants will have the ability to relocate for lateral and promotional opportunities</li>
<li>Demonstrated leadership in building, developing and retaining high-performing teams of non-exempt employees in a retail, service, hospitality or related industry</li>
<li>Proven track record of top tier performance</li>
<li>Experience managing operational audits and payroll budgets</li>
<li>Exceptional communication and time management skills</li>
<li>Proficient in MS Office (Excel, Word, PowerPoint and Outlook)</li>
<li>Passion for sales and customer service excellence</li>
<li>Bachelor's Degree preferred</li>
<li>Weekend availability by telephone</li>
<li>5 work Saturday’s per year required during peak season</li>
</ul>
 Additional Information 
<ul>
<li>All your information will be kept confidential according to EEO guidelines.</li>
<li>The Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance.</li>
</ul>
Public Storage is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, religion, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, nationality, sex, religion, veteran status, or any other protected status.

District Manager

<h3>Job Description</h3>
Job Description
Job Title: Assistant General Manager (AGM)
Supervisor: General Manager (GM), Area Coach (AC), Director of Operations (DO)
Status: Non-Exempt
Basic Purpose
The Assistant General Manager (AGM) plays a pivotal role in daily restaurant operations, supporting the General Manager (GM) by providing the leadership necessary to ensure smooth operations, optimal efficiency, and exceptional results. In the absence of the GM, the AGM is responsible for ensuring that the restaurant operates in accordance with brand standards.
The ideal candidate will be proactive and professional in their approach to managing people and operations, possessing strong organizational and problem-solving skills.
 
Major Responsibilities
<ul>
<li>Operational Excellence: Effectively lead shifts, ensuring timely completion of all operational tasks while maintaining quality assurance.</li>
<li>Team Leadership: Lead, coach, and motivate team members and shift managers to succeed and prioritize the customer experience.</li>
<li>Safety &amp; Compliance: Prioritize the health and safety of customers and employees, ensuring adherence to all OSHA (Occupational Safety and Health Administration) regulations.</li>
<li>Training &amp; Development: Play an active role in training and developing individuals interested in leadership roles, assisting in the creation of development plans, and providing constructive feedback.</li>
<li>Recruiting &amp; Onboarding: Collaborate with the GM to identify staffing needs, interview candidates, and create a warm, welcoming environment for new hires.</li>
<li>Financial Performance: Support the GM in achieving the restaurant’s financial goals.</li>
<li>Customer Experience: Provide 5-star service to all customers, ensuring customer satisfaction is a top priority.</li>
<li>General Manager Support: Assist the GM in the management of restaurant operations.</li>
</ul>
Benefits
<ul>
<li>DRG Cares Grant Program – Financial assistance for employees facing life challenges.</li>
<li>DRG Savings Marketplace – Exclusive discounts for DRG employees.</li>
<li>Employee Assistance Program – Counseling, legal support, travel assistance, and more.</li>
<li>Live Más Scholarship Program</li>
<li>Employee Referral Program</li>
<li>Education Benefits – GED reimbursement, free second language education, and more.</li>
<li>DailyPay Program – Option to receive paychecks daily.</li>
</ul>
Leadership Behaviors
<ul>
<li>Career Ambition: Knows what they want from their career and actively works toward it; takes initiative; markets themselves for opportunities.</li>
<li>Conflict Management: Steps up to conflicts and sees them as opportunities; listens effectively; resolves disputes fairly and productively.</li>
<li>Decision Quality: Makes good decisions based on analysis, experience, and judgment; sought out by others for advice and solutions.</li>
<li>Motivating Others: Creates a climate where people perform their best; empowers and involves others; ensures everyone feels their work is important.</li>
</ul>
Key Relationships
<ul>
<li>Internal: Collaborate with the GM and team members to maintain a positive work environment.</li>
<li>External: Build rapport with customers, vendors, and other stakeholders to support restaurant success.</li>
</ul>
Knowledge &amp; Skill Requirements
<ul>
<li>Must be 18 years or older.</li>
<li>At least 2 years of restaurant experience with proven leadership on all shifts.</li>
<li>High school diploma or equivalent.</li>
<li>Ability to read, speak, and write in English.</li>
<li>Must pass the ServSafe Certification Course and Exam and maintain a current health card per local/state requirements.</li>
<li>Reliable transportation, clear criminal background check, and acceptable Motor Vehicle Record (MVR).</li>
<li>Average 45-hour work week with flexible availability (nights, weekends, holidays).</li>
</ul>
Physical Requirements
<ul>
<li>Ability to stand and walk continuously throughout scheduled shifts.</li>
<li>Ability to lift up to 50 pounds.</li>
<li>Ability to perform motions involving walking, bending, reaching, pushing, pulling, stretching, and repetitive movements.</li>
</ul>
About Us
Diversified Restaurant Group (DRG) is a people-first company! We pride ourselves on being a large company with a small-company feel. Every person who works here is part of the DRG Family.
What started as a 30-unit Taco Bell business in 2012 has grown into a 300+ unit, multi-brand operation. DRG currently operates Taco Bell restaurants in California, Kansas, Missouri, and Nevada, as well as Arby’s restaurants in Alaska, California, and Nevada. We have more than 9,000 team members and continue to grow every day!
 
Disclaimer
You are applying to Angel City Bell, LLC, a franchisee of Taco Bell. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set&nbsp;their own wage and benefit programs that can vary among franchisees.

Taco Bell Assistant Manager

<h3>Job Description</h3>
Job Description
Here’s what’s on the menu AKA the Essential Functions: 

· Participates daily in food preparation, cooking, plating, cashiering and guest relations while supervising and directing others.
· Serves as back up to team members and covers breaks as needed.
· Ensures that all food and beverages are made and presented according to Yoshinoya specifications, procedures, and safe handling requirements.
· Effectively trains the staff, and monitors activities throughout the shift, providing consistent feedback, including recognition and positive reinforcement.
· Conducts performance reviews with the District Manager.
· Performance manage and Issues disciplinary notices to employees, as necessary.
· Ensures all food and supplies are properly ordered, placing the store order and are quickly put away and rotated based upon FIFO (first in/first out) method.
· Conducts weekly and monthly inventory.
· Effectively handles crew schedules and manages labor costs based upon business need and crew availability.
· Ensures all cash handling and procedures are consistently enforced.
· Ensures the restaurant is clean and that all machinery is properly functioning.
· Places work orders for service/repair of machinery.
· Ensures a safe work environment by reviewing and enforcing safety policies and holding monthly safety meetings.
· Recruits, interviews, and trains new crewmembers.
· Communicates effectively with crewmembers, District Manager, and the corporate office.
· Attends quarterly meetings at the corporate office
· Attends meetings with the District Manager.
· Travels to the bank to obtain change for cashiers, as needed.
· May travel to other stores.

What You’ll Bring to The Table AKA Competencies &amp; Skills: 
· Minimum 2 years restaurant experience, preferably in QSR or Fast Casual.
· Current Serve Safe Certification.
· Fluent in English (written and verbal).
· Ability to:
o Read and interpret documents such as safety policies and operating/maintenance instructions
o Prepare routine reports
o Speak effectively to customers
o Add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions and decimals
o Compute, ratio, and percent to draw and interpret graphs
o Apply common sense understanding to carry out instructions provided in written, oral or diagram form.
o Follow company procedures
o Interact with customers and coworkers
SUPERVISORY RESPONSIBILITIES:
· Oversee entire location
· Crewmembers
· Junior Management

WORK ENVIRONMENT:
The employee will be exposed to distracting noises and sound levels from cooktops, hot temperatures from fryers and grills, sharp utensils and equipment, wet flooring, and cold temperatures when dealing with walk in coolers/freezer. Restaurant kitchens are often small spaces, they may work near others, while maintaining social distancing. The outside environment will vary dependent upon the weather.
PHYSICAL DEMANDS:
The employee will be required to stand/sit/walk for long periods of time, along with frequent bending, kneeling, lifting (handling food, trays, cups, lids, straws, cleaning supplies, and handling waste), carrying (generally under 25 lbs.), balancing, pulling, pushing, crouching, stooping, reaching, crawling, twisting, eye hand and foot coordination, neck flexion, and neck twisting.

TRAVEL: Up to 50% to other stores in the district
REQUIRED EDUCATION/EXPERIENCE: High School graduate or equivalent
OTHER DUTIES/ADDITIONAL INFORMATION:
This job description is intended to describe the general nature and level of work being performed by the employees assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, or tasks which may be required to be performed in this position. The employer may amend, change, or modify the responsibilities and duties of this position to meet business needs as necessary. This job description does not constitute an employment contract and may be changed at the discretion of the employer with or without notice.
 
EQUAL EMPLOYMENT OPPORTUNITY:
Yoshinoya America, Inc. is committed to a diverse and inclusive workplace. We are an equal opportunity employer and we do not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

General Manager

<h3>Job Description</h3>
Job Description
To eat.&nbsp;To laugh.&nbsp;To share. That’s why people come to Pizza Hut. It’s the calling of our Restaurant General Managers to make them feel like family with smiles, teamwork and dedication.
If you’re an experienced restaurant or retail manager, think about a career with Pizza Hut. You know who you are - a natural leader, you love putting together a winning team. You’re all about teaching new things and motivating the team to work together. At Pizza Hut, you can do all that – and more. Here, you will work with smart, experienced, fun people. Expect training and growth. Plenty of excitement. Unique challenges. And a world of opportunity.
WHAT ARE WE LOOKING FOR?
The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:
<ul>
<li>You have at least 1 year of leadership experience in the restaurant, hospitality or retail industry with responsibility for financial results.</li>
<li>You’re all about creating a great place to work for your team.</li>
<li>You want to make your customer’s day and it shows in the way you are a “customer service maniac”</li>
<li>We have a GREAT culture and look for GREAT people to add to our family. You are honest, energetic, motivational and fun. You have a vision for the perfect restaurant, and you know how to get your team to bring it to life.</li>
<li>You set high standards for yourself and for your people.</li>
<li>You’re up for a challenge. You love the excitement of the restaurant business and know every day is different.</li>
<li>You’re at least 18 years old, have reliable transportation (not public transportation – you may need to drive to make deposits for the restaurant sometimes) and a true desire to learn and grow.</li>
</ul>
If you want a management career with an innovative company, look no further than
Pizza Hut. Apply today!
A QUICK NOTE ON SAFETY
At Pizza Hut, we are passionate about the health and safety of our team members and our customers. All protocols will be in accordance with local, state and federal guidelines and will be extended to the interview process.
 
We also believe in ALL people and take a unified stance against all forms of racism, gender bias, discrimination, hate and intolerance.

<h3>Job Description</h3>
Job DescriptionCompany Description 
Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:
<ul>
<li>EAT authentic Italian food at our restaurants, cafés and to-go counters</li>
<li>SHOP a selection of high-quality Italian, local and homemade products</li>
<li>LEARN through our classes and our team’s product knowledge</li>
</ul>
Job Description 
A Fish sales associate attends to the fish preparation needs of guests: selection, advice, cutting, cleaning, weighing and packaging. Reports to the Fish/Meat Counter Manager.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assists guests with fish selection, and shares knowledge of preparation and cooking techniques
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Cuts and cleans fish and shellfish, and cooks for salads
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Weighs, packages and labels fish
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Displays and stores food in the appropriate temperature conditions as per Department of Health standards
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Stocks counter neatly, accurately and in a timely manner as per pricing menu, and promptly informs management when fish quantities or supplies are low
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Cleans work station thoroughly
Performs other duties as required or assigned
Qualifications 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 1+ year of experience working with fresh fish
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Good knife skills
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Customer service and/or sales experience in a retail environment preferred
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; High school diploma or equivalent preferred
JOB REQUIREMENTS
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Availability to work a flexible schedule including weekends
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to lift up to 50 pounds
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to work with knives, hand tools, utensils and equipment to cut fish
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Food Handler’s License
 Additional Information 
Benefits and Perks
<ul>
<li>Medical, Dental, Vision Insurance</li>
<li>Paid Time Off</li>
<li>Paid Parental Leave</li>
<li>401K with match or RRSP</li>
<li>Bonus program</li>
<li>Free family meal daily</li>
<li>Discounts at Eataly</li>
<li>Classes on products and Italian cuisine</li>
<li>Referral bonus program</li>
<li>and more!</li>
</ul>
Salary range: $19 - $20
Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws.&nbsp;Eataly also prohibits harassment of applicants and employees based on any of these protected categories.&nbsp;It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. &nbsp;If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

Fish Artisan Sales Associate

<h3>Job Description</h3>
Job Description
Join Our Team!
At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.
Job Overview
The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&amp;T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:
Customer Support
<ul>
<li>Provide professional, friendly, and solution-focused support to AT&amp;T customers inside national retail locations.</li>
<li>Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns.</li>
<li>Troubleshoot wireless devices, network issues, and feature functionality.</li>
<li>Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations.</li>
</ul>
Retail Partner Support
<ul>
<li>Act as the AT&amp;T subject-matter expert for retail employees and third-party labor partners.</li>
<li>Serve as the primary AT&amp;T representative for these partners, leading in-store support for retail escalations.</li>
<li>Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience.</li>
</ul>
Work Environment &amp; Schedule Expectations 
<ul>
<li>This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day.</li>
<li> Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs.</li>
<li>Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands.</li>
</ul>
Operational Excellence
<ul>
<li>Navigate multiple systems simultaneously while engaging with customers in real time.</li>
<li>Document all interactions thoroughly and accurately.</li>
<li>Adhere to company policies, compliance requirements, and privacy standards.</li>
<li>Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores.</li>
<li>Execute and maintain approved planograms for mobile devices and signage</li>
<li>Maintain inventory accuracy for display devices and fixtures</li>
<li>Add, remove, and reposition phones, fixtures, and promotional material per planogram updates </li>
</ul>
Collaboration &amp; Communication
<ul>
<li>Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents.</li>
<li>Share insights on recurring issues to improve processes and customer experience.</li>
<li>Maintain a positive, professional demeanor during all interactions.</li>
</ul>


Requirements

Required Skills &amp; Qualifications
<ul>
<li>Strong customer service and communication skills.</li>
<li>Ability to handle high-stress or escalated situations with professionalism.</li>
<li>Proficient in multitasking and navigating complex systems.</li>
<li>Detail-oriented with strong problem-solving abilities.</li>
<li>Ability to work flexible hours, including evenings, weekends, or holidays as needed.</li>
</ul>
Preferred Qualifications
<ul>
<li>Experience in wireless communications, retail customer service, or technical support </li>
<li>Previous call center or retail support experience is a plus.</li>
</ul>
What We Offer
<ul>
<li>Competitive starting pay of $26 per hour!</li>
<li>Comprehensive training and development programs</li>
<li>A supportive and engaging team environment</li>
<li>Opportunities for career growth and advancement</li>
</ul>
Benefits
<ul>
<li>Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period!</li>
<li>401k Plan with employer matching after one year of employment </li>
<li>Paid vacation, personal/sick days, and bereavement time after 90 days</li>
<li>Employee Profit Sharing Program</li>
<li>50% AT&amp;T wireless discount</li>
<li>Paid training</li>
<li>Advancement opportunities, we prefer to promote from within!</li>
</ul>

Retail Support Specialist

<h3>Job Description</h3>
Job DescriptionJob Description 
You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically&nbsp;general managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask. You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now! &nbsp; JOB REQUIREMENTS AND DUTIES You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew. In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance &amp; punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability. &nbsp; QUALIFICATIONS 
<ul>
<li>General job duties for all store team members</li>
<li>Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler.</li>
<li>Prepare product.</li>
<li>Receive and process telephone orders.</li>
<li>Take inventory and complete associated paperwork.</li>
<li>Clean equipment and facility approximately daily.</li>
</ul>
&nbsp; TRAINING 
<ul>
<li>Orientation and training provided on the job.</li>
</ul>
&nbsp; COMMUNICATION SKILLS 
<ul>
<li>Ability to comprehend and give correct written instructions.</li>
<li>Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.</li>
</ul>
&nbsp; ESSENTIAL FUNCTIONS/SKILLS 
<ul>
<li>Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).</li>
<li>Must be able to make correct monetary change.</li>
<li>Verbal, writing, and telephone skills to take and process orders.</li>
<li>Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.</li>
<li>Ability to enter orders using a computer keyboard or touch screen.</li>
</ul>
&nbsp; &nbsp; WORK CONDITIONS &nbsp; Exposure to:
<ul>
<li>Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.</li>
<li>In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.</li>
<li>Sudden changes in temperature in work area and while outside.</li>
<li>Fumes from food odors.</li>
<li>Exposure to cornmeal dust.</li>
<li>Cramped quarters including walk-in cooler.</li>
<li>Hot surfaces/tools from oven up to 500 degrees or higher.</li>
<li>Sharp edges and moving mechanical parts.</li>
</ul>
&nbsp; SENSING &nbsp;
<ul>
<li>Talking and hearing on telephone.</li>
<li>Near and mid-range vision for most in-store tasks.</li>
<li>Depth perception.</li>
<li>Ability to differentiate between hot and cold surfaces.</li>
</ul>
&nbsp; TEMPERAMENTS &nbsp; The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. &nbsp; PHYSICAL REQUIREMENTS including, but not limited to the following: &nbsp; Standing
<ul>
<li>Most tasks are performed from a standing position.</li>
</ul>
&nbsp; Walking
<ul>
<li>For short distances for short durations.</li>
<li>Surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".</li>
</ul>
&nbsp; Sitting
<ul>
<li>Paperwork is normally completed in an office at a desk or table.</li>
</ul>
&nbsp; Lifting
<ul>
<li>Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.</li>
<li>Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.</li>
<li>Cases are usually lifted from floor and stacked onto shelves up to 72" high.</li>
</ul>
&nbsp; Carrying
<ul>
<li>Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.</li>
<li>Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.</li>
<li>Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.</li>
</ul>
&nbsp; Pushing
<ul>
<li>To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24"- 30" and requires a force of up to 7.5 pounds to push.</li>
<li>Trays may also be pulled.</li>
</ul>
&nbsp; Climbing
<ul>
<li>Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.</li>
</ul>
&nbsp; Stooping/Bending
<ul>
<li>Forward bending at the waist is necessary at the pizza assembly station.</li>
<li>Toe room is present, but workers are unable to flex their knees while standing at this station.</li>
<li>Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.</li>
<li>Forward bending is also present at the front counter and when stocking ingredients.</li>
</ul>
Crouching/Squatting
<ul>
<li>Performed occasionally to stock shelves and to clean low areas.</li>
</ul>
&nbsp; Reaching
<ul>
<li>Reaching is performed continuously; up, down and forward.</li>
<li>Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.</li>
<li>Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.</li>
<li>Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.</li>
</ul>
&nbsp; Hand Tasks
<ul>
<li>Eye-hand coordination is essential. Use of hands is continuous during the day.</li>
<li>Frequently activities require use of one or both hands.</li>
<li>Shaping pizza dough requires frequent and forceful use of forearms and wrists.</li>
<li>Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.</li>
<li>Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.</li>
<li>Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.</li>
</ul>
&nbsp; Machines, Tools, Equipment, Work Aids
<ul>
<li>Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.</li>
</ul>
&nbsp; &nbsp; ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. &nbsp; DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. &nbsp; SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! &nbsp;

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