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<h3>Job Description</h3>
Job DescriptionDescription:
Job Title: Hotel Manager
 
We are seeking a highly motivated and experienced Boutique Hotel Manager to oversee the daily operations of our hotel. The ideal candidate will have a passion for hospitality and a proven track record of success in managing a hotel.
 
Responsibilities:
- Oversee all aspects of hotel operations, including front desk, housekeeping, maintenance, and food and beverage services
- Develop and implement strategies to improve guest satisfaction and increase revenue
- Manage and train staff to ensure high-quality service and adherence to hotel policies and procedures
- Monitor and control expenses to ensure profitability
- Maintain a safe and secure environment for guests and staff
- Ensure compliance with all local, state, and federal regulations
- Develop and maintain positive relationships with guests, vendors, and the local community
- Prepare and present reports to senior management on hotel performance and financials
 
 
Requirements:
Requirements:
- Bachelor's degree in Hospitality Management or related field
- Minimum of 5 years of experience in hotel management
- Strong leadership and communication skills
- Excellent organizational and time management skills
- Ability to work under pressure and handle multiple tasks simultaneously
- Knowledge of hotel operations, including front desk, housekeeping, maintenance, and food and beverage services
- Proficiency in Microsoft Office and hotel management software
- Ability to work flexible hours, including weekends and holidays
 
If you are a results-driven individual with a passion for hospitality and a proven track record of success in hotel management, we encourage you to apply for this exciting opportunity.

Boutique Hotel Manager

<h3>Job Description</h3>
Job DescriptionDescription:
Guest Services Manager is responsible for overseeing the daily operations of the Player’s Club and ensuring exceptional guest service standards are maintained across all front-line casino employees. This role requires strong leadership, problem-solving, and interpersonal skills to effectively manage a team, resolve guest issues, and drive a positive guest experience.
 
Responsibilities
 
Guest Service Management:
• Oversee the daily operations of the Player’s Club, including membership enrollment, point redemption, and tier benefits.
• Manage and develop a team of Guest Service Representatives and Leads.
• Ensure compliance with all regulatory requirements related to gaming and player tracking systems.
• Analyze player data to identify trends and opportunities for targeted marketing campaigns.
• Implement strategies to increase player engagement and loyalty.
• Works closely with the marketing management and other key decision-making individuals to meet marketing and guest service objectives. 
• Assists in development, implementation and execution of promotions, programs, and drawings 
• Work closely with all departments to execute marketing programs and deliver quality guest service
 
Guest Service Standards:
• Establish and maintain high standards of GOLDEN service across all front-line casino employees.
• Provide outstanding customer service in a timely manner to both guests and fellow team members
• Ensure daily operations and experiences meet guest expectations
• Appropriately respond to and manage any escalated departmental concerns and guest and/or employee challenges
• Conduct regular training sessions to ensure staff are knowledgeable about guest service protocols.
• Monitor employee performance and provide coaching and feedback to improve service delivery. Resolve guest complaints and issues in a timely and professional manner.
• Identify opportunities to enhance the guest experience and implement improvements.
• Meets and greets players on the floor at special events and at promotions
• Provides feedback to the marketing department on specific issues as they relate to the department and to the guests
• Acts as liaison between guests and management as relates to the needs of guests' complaints and concerns
 
Team Leadership:
• Recruit, hire, and train qualified team members.
• Create and manage employee schedules to ensure adequate staffing levels.
• Conduct performance reviews and provide feedback to team members.
• Foster a positive and supportive work environment.
• Motivate and inspire the team to achieve goals.
• Builds unity and morale among casino staff, promoting enthusiasm and high standards of customer service by all employees.
• Works closely with the Casino Hosts, Slot Department, Food &amp; Beverage Department, Facilities.
 
Requirements:
Skills/Abilities
<ul>
<li>Proven experience in a casino or hospitality management role.</li>
<li>Strong leadership and interpersonal skills.</li>
<li>Excellent problem-solving and decision-making abilities.</li>
<li>Strong organizational and time management skills.</li>
<li>Proficiency in computer systems, including player tracking systems and Microsoft Office Suite.</li>
<li>Knowledge of gaming regulations and compliance requirements.</li>
<li>Ability to work flexible hours, including weekends and holidays.</li>
<li>Able to obtain and retain gaming license through the Augustine Gaming Commission</li>
</ul>
Qualifications/Education/Experience
<ul>
<li>Three years of supervisory/management experience, preferably in gaming </li>
<li>Five years of guest service experience </li>
<li>College degree</li>
<li>Must be able to successfully pass a pre-employment drug screen and background investigation</li>
</ul>
Physical Demands/Work Environment
<ul>
<li>Must be comfortable working in front of a computer as well as spending long periods of time on your feet on the casino floor</li>
<li>Must be able to lift and periodically carry up to 25 lbs.</li>
<li>Must be comfortable speaking in front of an audience</li>
</ul>
Note: This description incorporates the most typical duties performed. It is recognized that other duties not specifically mentioned may also be performed. The inclusion of these duties would not alter the overall evaluation of the position. If none of the applicants should meet the stated qualifications, applicants whose education and experience are less than the stated requirements, may be interviewed and hired provided the applicant hired submits a formal written training plan within (30) thirty days which can be completed within a reasonable time agreed upon by the supervisor and the applicant. Applicants who are hired and fail to meet the agreed upon formal training program, will be discharged upon failure to complete the specified training as so scheduled.
 
Indian Preference Policy: Preference in filling vacancies is given to qualified Indian candidates in accordance with Tribal Law. Verification must be submitted with this application, if claiming Indian Preference. Consideration will be given to non-Indian applicants in the absence of qualified Indian Preference eligible candidates.
 
Equal Opportunity Employer: Within the scope of Indian Preference, all candidates will receive consideration without regard to race, color, sex, religion, national origin, or other non-merit factors.

Guest Services Manager

<h3>Job Description</h3>
Job DescriptionDescription:
Job Title: Front Desk Lead
 
We are seeking a friendly and professional Front Desk Lead to join our team. The ideal candidate will have excellent communication skills, a positive attitude, and a strong work ethic. As a Front Desk Lead, you will be the first point of contact for our clients and visitors, so a professional and welcoming demeanor is essential.
 
Responsibilities:
- Greet and welcome clients and visitors in a friendly and professional manner
- Answer and direct phone calls to the appropriate department or staff member
- Respond to emails and other correspondence in a timely and professional manner
- Maintain a clean and organized front desk area
- Schedule appointments and meetings for staff members
- Assist with administrative tasks as needed
 
Requirements:
- High school diploma or equivalent
- Excellent communication and customer service skills
- Proficient in Microsoft Office and other basic computer skills
- Ability to multitask and prioritize tasks effectively
- Strong attention to detail and organizational skills
- Ability to work independently and as part of a team
 
If you are a motivated individual with a passion for providing excellent customer service, we encourage you to apply for this exciting opportunity. We offer competitive compensation and benefits packages, as well as opportunities for growth and advancement within the company.
Requirements:
 
<ul>
<li>2–5 years of experience in front desk, customer service, or administrative roles </li>
<li>Prior team lead experience often required</li>
<li>Strong customer service and communication skills (verbal and written) and maintain high standards of guest/customer service</li>
<li>Ability to multitask and stay organized in a fast-paced environment</li>
<li>Professional appearance and demeanor</li>
<li>Maintain accurate records, reports, and front desk procedures</li>
<li>Assist in housekeeping duties as necessary to support team operations</li>
</ul>

Front Desk Lead

<h3>Job Description</h3>
Job DescriptionDescription:
Our Front Desk Agents are the first face our guests see, and we want it to be a welcoming and friendly one. They are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests, making and modifying reservations, hotel phone operator, and guest services. 
RESPONSIBILITIES:
<ul>
<li>Approach all encounters with guests and associates with a smile.</li>
<li>Handle check-ins and check-outs in a friendly, efficient, and courteous manner.</li>
<li>Obtain all necessary information when taking room reservations.</li>
<li>Answer guest inquires about hotel service facilities and hours of operation.</li>
<li>Be aware of all rates, packages, and special promotions.</li>
<li>Maintain an up-to-date working knowledge of all property amenities, as well as any special events, local area attractions, and things to do near the hotel.</li>
<li>Operate Front Desk computer system.</li>
<li>Receive, log and distribute packages, mail, and messages as needed to guests and meeting rooms.</li>
<li>As needed deliver guest items such as luggage, newspapers, amenities or other items requested by guests or team members</li>
<li>Have knowledge of and assist in emergency procedures as required.</li>
<li>Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area, and overall cleanliness and safety throughout the hotel and grounds.</li>
</ul>
Requirements:
QUALIFICATIONS:
<ul>
<li>High School diploma or equivalent required; college course work in related field helpful. </li>
<li>Experience in a hotel or a related field a PLUS. </li>
<li>Must be fluent in English, both written and verbal</li>
<li>An operational knowledge of Microsoft Office suite </li>
<li>Willing and able to stand for long periods of time</li>
<li>Able to work with little or no supervision</li>
<li>Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve. </li>
<li>Must work well in stressful high pressure situations. </li>
<li>Full- and part-time positions available.</li>
<li>Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends, and holidays </li>
</ul>

Guest Service Agent

<h3>Job Description</h3>
Job DescriptionDescription:
As our Guest Services Coordinator, you will cover routine office/clerical responsibilities for one of our resorts. You will also serve as the face of the resort as you interact with current and prospective guests who come to the office with questions and concerns.
 
This position may require flexible scheduling availability including closings and weekends.
Requirements:
Job Requirements:
<ul>
<li>Greet and establish rapport with guests</li>
<li>Field resort comments, suggestions, and complaints to the Resort Manager</li>
<li>Check guests in and out for their reservations</li>
<li>Perform general administrative duties such as answering phones, typing, copying, faxing, and filing</li>
<li>Complete and maintain resort records, reports, and files</li>
<li>Prepare and distribute resort communications such as rule reminders, violation notices, newsletters, etc. </li>
<li>Ensure office supplies are sufficiently stocked and prepare supply orders as needed</li>
<li>Assist with the preparation of marketing materials</li>
</ul>
 
Job Qualifications:
<ul>
<li>Intermediate computer proficiency, including the ability to use Microsoft Office, email, and the internet </li>
<li>Excellent written and verbal communication skills </li>
<li>Readily available and approachable for all guests while providing excellent guest service</li>
<li>Prior administrative experience is preferred </li>
<li>Resort office or hotel front desk experience is a plus</li>
</ul>
 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is regularly required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week.
 
Training:
Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered.
 
Team Member Wellness Program: How We Thank You For All You Bring To The Team
 
Rewarding Benefits Package:
<ul>
<li>Healthcare including Medical, Dental, and Vision Insurance </li>
<li>HSA &amp; FSA plans available!</li>
<li>Dependent care FSA</li>
<li>Identity Theft Protection Insurance Commuter benefits including transit &amp; parking </li>
<li>Pet Insurance </li>
<li>PTO and Payroll Incentives for Annual Wellness Exams </li>
<li>Employee Assistance Program </li>
<li>Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services </li>
<li>Paid Sick and Vacation Time </li>
<li>Family Leave</li>
<li>401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution</li>
</ul>
 
Rewarding Hard Work:
<ul>
<li>Incentive based bonus program</li>
<li>Free room nights at our properties and employee discounts within your brand</li>
<li>Discounts for friends and family within your brand </li>
<li>Team Member of the Month, Quarter, and Year recognition and bonus</li>
<li>Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work </li>
<li>Career Growth through our in-house training program with a path personalized to your desired goals</li>
<li>Referral bonus program to ANY of our locations</li>
</ul>
 
Equal Opportunity Employer
Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

Guest Services Coordinator

<h3>Job Description</h3>
Job DescriptionDescription:UNION | JOB DESCRIPTION FRONT DESK CLERK | CAMBRIDGE + IROQUOIS | SWING SHIFT - 32 HOURS Pay Rate: $24.34 per hour
 
WHO WE ARE
 
HomeRise believes that home has the power to stabilize a person’s life. Built on a simple - but powerful idea called supportive housing, we provide people experiencing homelessness with a place to call home combined with support services, like mental health services and job training, so they can rise up and transform their lives. We organize our residents and supporters to advocate for local and state policies, like affordable housing, to help people still on the streets or at risk of homelessness. Together, we’re building a new future for our neighborhoods and the city we love.
 
BENEFITS
 
HomeRise provides an excellent comprehensive benefits package including: 100% employer-paid employee healthcare options (Kaiser or Sutter), dental, vision, life &amp; disability insurance; FSA for childcare, medical and commuter expenses; a 403(b) retirement investment plan with employer match; Employee Assistance Program; paid on-the-job training, career advancement within a growing organization and professional development opportunities with an annual Education Benefit that includes paid time off. We also include PTO (2 weeks accrued for the first 12 months and 3 weeks accrual from 13-36 months of continuous service); 14 paid holidays with one floating day for your birthday, and of course, sick time accrual. Other advantages of working for us are: Employee Referral Program, our HERO Award recognizing outstanding performance in the line of duty, and sabbatical leave after 5 years of service.
 
POSITION OVERVIEW
 
The Front Desk Clerk is the gatekeeper to the Residences - enforcing HomeRise policies to ensure safe, decent housing for our residents. Front Desk Clerks monitor daily building activities, provide 24-hour security, and respond to building and resident emergencies. As the first point of contact for visitors to our properties, Front Desk Clerks are required to exhibit professional, courteous and respectful conduct to residents and building guests, enforcing property rules while creating a welcoming environment. The position is supervised by an Assistant Site Manager or Site Manager.
 
ESSENTIAL FUNCTIONS
<ul>
<li>Follow all rules and procedures outlined in the Housing Operations manual, Employee Handbook and HomeRise House Rules. </li>
<li>Follow new and revised procedures as developed and distributed. </li>
<li>Monitor daily common area activities of building residents and guests. </li>
<li>Maintain building security. </li>
<li>Screen all visitors to the building. </li>
<li>Maintain complete and accurate building logs, records, journals-Visitor Log, Overnight Log, Daily Log, etc. </li>
<li>Respond to building emergencies in compliance with the Property Management manual. </li>
<li>Treat residents with respect and dignity-showing courteous behavior and patience. </li>
<li>Assist residents in completing work orders, incident reports and complaints. </li>
<li>Assist the Building Manager with administrative tasks as directed. </li>
<li>Maintain a clean and presentable work area, building entry and lobby. </li>
<li>Accurately complete incident reports and complaints.</li>
<li>Attend All-Staff meetings and scheduled Front Desk Clerk meetings unless prohibited by work schedule. </li>
<li>45-minute meal period will be an "on duty" paid meal period.</li>
<li>Other duties as assigned.</li>
</ul>
QUALIFICATIONS
<ul>
<li>High School diploma or GED required.</li>
<li>Qualified individuals must have a minimum of two years’ experience in residential supportive and/or affordable housing property management as a desk clerk or in a similar position. </li>
<li>Candidates must have strong written and oral communications skills, be organized with attention to detail, and have the ability to work independently and follow instructions with minimum direct supervision. </li>
<li>The position requires candidates to be able to handle confidential information appropriately, communicate with diverse types of people, and be good humored, courteous and professional. </li>
<li>Basic working knowledge of computers and Microsoft Office (i.e. Microsoft Word™, Microsoft Excel™, or similar). </li>
<li>Commitment to helping formerly homeless people to regain and maintain their independence. </li>
<li>An understanding of and experience working with issues of homelessness and recovery issues. </li>
<li>Ability to appropriately respond to and resolve conflict. Applicants with de-escalation and conflict resolution training recognized. </li>
<li>HomeRise Training Institute / Desk Clerk Training Program successful participant a strong plus. </li>
<li>Bilingual/Spanish a strong plus. </li>
<li>Valid phone number required.</li>
</ul>
POSITION DETAILS
<ul>
<li>Location: 835 O'Farrell + 473 Ellis St, San Francisco, CA</li>
<li>Status: Full-Time / Non-Exempt</li>
<li>Pay Rate: $24.34 per hour</li>
<li>Schedule Hours: Swing Shift 4:00 PM-12:00 AM | S/S at IRQ and M/T at CAM</li>
<li>Union: This position is under the collective bargaining agreement with SEIU 1021</li>
<li>Reports to: Assistant Site Manager and/or Site Manager</li>
</ul>
PHYSICAL DEMANDS &amp; WORK ENVIRONMENT
 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit at their desk for long period, use hands to finger for computer keyboard input, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee frequently is required to talk or hear. The employee is occasionally required to stand; walk up and down stairs, climb or balance; and stoop, kneel, crouch, or crawl. 
The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision. Mobility to use standard office equipment, including computer, vision to read printed materials, and a computer screen, and hearing and speech to communicate in person and over the telephone. 
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. There are no unusual environmental conditions. Typically, the noise level in the work environment is usually moderately noisy. 
 
EQUAL OPPORTUNITY EMPLOYER
 
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. HomeRise is an Equal Opportunity Employer without regard to people formerly experiencing homelessness, race, color, creed, gender, gender expression, gender identity, religion, marital status, registered domestic partner status, sex (includes pregnancy, childbirth, breast feeding, and related medical conditions), sexual orientation, age, veteran status, national origin or ancestry, political affiliation, physical or mental disability, medical condition including genetic characteristics, or any other consideration made unlawful by federal, state, or local laws. HomeRise hiring policies require a background check for all applicants working directly with at-risk populations.
Requirements:

Front Desk Clerk - Split 32 Hours | CAM + IRQ

<h3>Job Description</h3>
Job DescriptionDescription:
The Broad’s mission is to make contemporary art accessible to the widest possible audience. Founded in 2015 on Grand Avenue in downtown Los Angeles by philanthropists Eli and Edythe Broad, the museum offers free general admission and presents an active Program of special exhibitions and innovative live events, all within a landmark building designed by Diller Scofidio + Renfro. Welcoming around 900,000 visitors per year, The Broad is a bustling public space and serves as home to the Broad collection, one of the world’s leading collections of postwar and contemporary art, which continues to grow as new artists and artworks are added. The museum is also the headquarters of The Broad Art Foundation’s worldwide lending library, which has been loaning collection works to museums around the world since 1984. An expansion of the museum will open before the 2028 summer Olympics in Los Angeles, creating even greater public access. 
 
ABOUT THE POSITION
The Broad is seeking a Curatorial Assistant to support collection research and maintenance, collection installations, and special exhibitions. Reporting to the Curator and Publications Manager and Curator and Exhibitions Manager, the Curatorial Assistant performs administrative and research tasks related to the Broad collection and the planning and implementing of exhibitions, including planning for upcoming museum expansion. 
 
DUTIES AND RESPONSIBILITIES
<ul>
<li>Conducts research, maintains checklists, and writes object labels for installations of collection works with the curatorial team, including supporting the upcoming museum expansion. </li>
<li>Develops biographical timelines, conducts research, and maintains checklists for exhibitions with the curatorial team. </li>
<li>Assist with loan correspondence and tracking, exhibition production, and installation with curatorial and collections management teams. </li>
<li>Contributes research, writing, and editing and assists with image permissions and all other tasks related to The Broad publications. </li>
<li>Researches, writes, and presents interpretive content about collection artists and artworks as well as artworks in consideration for acquisition. </li>
<li>Develops exhibition training materials for staff training with the curatorial team.</li>
<li>Give tours of The Broad’s galleries and exhibitions as assigned.</li>
<li>Drafts, revises, and updates for website content as assigned.</li>
<li>Liaises between curatorial and collections staff on logistics of installations.</li>
<li>Other duties as assigned.</li>
</ul>
Requirements:
 
EXPERIENCE AND QUALIFICATIONS
<ul>
<li>Bachelor’s degree in Art History, Art, Curatorial Studies, Museum Studies, or related field; a proven record of research and writing preferred. </li>
<li>Demonstrated interest in modern and contemporary art; commitment to expanding art historical narratives to become more inclusive. </li>
<li>Ability to conduct, analyze, and organize primary and secondary research. </li>
<li>Must possess excellent written and verbal communication skills. </li>
<li>Ability to write for a public audience and support the museum’s voice and style. </li>
<li>Exceptional attention to detail with proven ability to effectively manage multiple projects. </li>
<li>Ability to creatively troubleshoot and think critically to support the museum’s mission. </li>
<li>Ability to work independently as well as effectively collaborate with cross-functional teams. </li>
<li>Proficiency in Microsoft Office Suite. </li>
<li>Basic knowledge of Adobe Creative Suite (primarily Illustrator and Photoshop) a plus. </li>
<li>Basic knowledge of Sketchup or other 3D rendering programs a plus. </li>
<li>Basic knowledge of Embark, TMS, or other collections management databases a plus. </li>
<li>Bilingual in English and Spanish or another language a plus. </li>
<li>Physical demands: Work with books, files, and computers. Additional movement through galleries during tours, installations, and work related to interpretive content. </li>
<li>Approach work with integrity and honesty. Support and demonstrate the museum’s culture of developing a diverse, equitable, inclusive, and accessible environment for staff, contract staff, vendors, and visitors.</li>
<li>Work environment: Open office floorplan with collaborative environment. </li>
</ul>
SAFETY REQUIREMENTS
<ul>
<li>All employees The Broad are required to be vaccinated against COVID-19, subject to certain exemptions as required by law. All newly hired staff must show proof of their COVID-19 vaccination within 45 days of hire. Please contact Human Resources if you have questions regarding the COVID-19 vaccination policy.</li>
<li>Adhere to all safety measures and guidelines.</li>
<li>Ability to wear a mask during your scheduled work shifts if and when necessary.</li>
<li>Ability to adhere to a health screen in compliance with health and safety guidelines as outlined by LA County Department of Public Health. </li>
<li>Must adhere to COVID-19 policies and procedures.</li>
</ul>
PHYSICAL REQUIREMENTS
<ul>
<li>Ability to lift, carry, push, and pull items weighing up to 25 pounds. Specific vision abilities required by this job include close vision. The user must be able to remain stationary and use repetitive movements of wrists, hands, and fingers while working on the computer. The user must also occasionally bend, lift, and twist. </li>
</ul>
SCHEDULE
<ul>
<li>Work is typically performed onsite between 9 a.m. and 6 p.m., Monday through Friday. The Curatorial Assistant should have the flexibility to on occasion be expected to work outside of regular business hours.</li>
</ul>
PAY RANGE
<ul>
<li>$26.50 - $28.89 per hour, based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data.</li>
</ul>
BENEFITS
<ul>
<li>Medical, Dental, and Vision.</li>
<li>Employer paid short-term disability, long-term disability, and basic life insurance.</li>
<li>401(k) up to 4% match, with immediate vesting.</li>
<li>Additional generous 5% retirement contribution to eligible employees.</li>
<li>Accrued vacation, sick, volunteer days, and a floating holiday.</li>
<li>Free parking or free LA Metro pass or bike/walk stipend.</li>
<li>Discount at The Shop at The Broad, and at local eateries.</li>
</ul>
ADDITIONAL REQUIREMENTS
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Employment is contingent upon a satisfactory background and reference check.
 
TO APPLY
Please submit your resume and letter of interest. We will only contact candidates selected for further consideration. No phone inquiries please.
 
EQUAL OPPORTUNITY EMPLOYER
The Broad is an equal opportunity employer, and we aspire to reflect the diversity of Los Angeles in both our staff and our visitors. It is the practice of The Broad to offer equal opportunity consistent with applicable federal and state law in all aspects of employment. All employment decisions will be made in compliance with applicable federal and state laws prohibiting discrimination on the basis of race (including traits historically associated with race, including but not limited to hair texture and protective hairstyles), religion, creed, color, national origin, ancestry, marital status, sex, pregnancy, gender, gender identity, gender expression, age, medical condition (as defined by California law and including Acquired Immune Deficiency Syndrome (AIDS), actual or perceived), genetic information, physical or mental disability, sexual orientation, military or veteran status, having filed a discrimination complaint or any other status protected by applicable law. The Broad believes that by actively building a diverse workforce we can innovate, inspire, and engage with the widest possible audience.
 
Reasonable accommodations will be made for qualified candidates with disabilities in accordance with the ADA and the ADAAA. 
 
Statements in this description represent typical elements, criteria, and general work performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the job.

Curatorial Assistant

<h3>Job Description</h3>
Job DescriptionDescription:
Job Summary:
The House Person will clean, restock, and maintain hotel service closets as assigned. 
 
Duties/Responsibilities:
<ul>
<li>Checks the inventory of cleaning cart and adds any necessary supplies. </li>
<li>Knocks and announces self before entering room; returns at a later time if rooms are occupied. </li>
<li>Removes soiled linens, towels, bedspreads, and blankets from each assigned room and provides fresh replacements. </li>
<li>Wipes surfaces in room and cleans mirrors. </li>
<li>Vacuums floors and removes trash. </li>
<li>Checks complimentary coffee, snack, and toiletry supplies in the room, restocking according to provided hotel checklist and policy. </li>
<li>Ensures room meets hotel standards with a final walkaround. </li>
<li>Notifies supervisor of room availability and reports any suspicious activity to security. </li>
<li>Ensures soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels in laundry room as needed. </li>
<li>Notifies maintenance department of needed maintenance or repairs. </li>
<li>Takes found items to designated lost and found area if guest has checked out. </li>
<li>Performs other related duties as assigned. </li>
</ul>
 
Required Skills/Abilities:
<ul>
<li>Detail-oriented and thorough. </li>
<li>Ability to remain discreet and respect the privacy of guests. </li>
<li>Ability to perform consistent work to the highest of standards. </li>
<li>Ability to interact with guests in a pleasant, friendly way. </li>
</ul>
 
Education and Experience:
<ul>
<li>Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs. </li>
</ul>
 
Physical Requirements:
<ul>
<li>Prolonged periods standing and walking and frequently pulling, pushing, and bending. </li>
<li>Must be able to lift up to 15 pounds at times. </li>
<li>Willingness to work a rotation seven-day work cycle with occasional afternoon shifts. </li>
</ul>
Requirements:

Hyatt House - House Person

<h3>Job Description</h3>
Job DescriptionDescription:
Introduction:
Seabreeze Management Company is a full-service property management firm with a diverse management portfolio of over 150,000 residential and commercial properties. Based in Aliso Viejo, California, Seabreeze has offered an unrivaled client experience to commercial common-interest developments and homeowners’ associations for over 35 years. With offices throughout California, Nevada, Arizona, Idaho, and Washington Seabreeze and its family of companies has expanded its mission to be a trusted advisor and collaborative partner with developments to build thriving associations through superior service and integrity. 
 
At Seabreeze, people are at the heart of what we do. Our philosophy, “Passion when combined with commitment, makes anyone unstoppable” is carried out by enthusiastic and customer-centric teams who serve the communities where we work and live. 
 
Summary:
The concierge provides high quality attendant services for the residential properties. The concierge pro-actively anticipates the needs of the customer so a solution can be offered before being requested, personalizing the delivery of the service to meet the specific needs of each customer, reminding the customer of scheduled events, appointments, constraints, etc., and protecting the customer from unnecessary or unwanted demands by others.
 
Essential Duties and Responsibilities:
 
To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>Provide the customer with an experience that will always be remembered and with the highest level of responsiveness.</li>
<li>Place mail in appropriate mailboxes for staff.</li>
<li>Project an approachable and professional image in personal appearance, manner, and demeanor.</li>
<li>Maintain a work environment of cleanliness and organization.</li>
<li>Assure prompt and positive action on all resident complaints, questions, concerns and suggestions, as well as conduct quality assurance follow-up; respond to inquiries regarding services and building issues.</li>
<li>Acknowledge and greet all residents and guests with utmost courtesy and urgency, moving out from behind the front desk to open doors and assist owners.</li>
<li>Listen and work with residents who present service opportunities that other staff employees cannot resolve. Attempt to resolve them and/or elevate to the General Manager when matters are outside scope or ability.</li>
<li>Serve as information liaison to General Manager. Follow up with client to assure successful completion.</li>
<li>Maintain consistent presence at work station.</li>
<li>When so directed, participate in resident organization and functions. Record reservations for guest and conference/party rooms. Forward event planning opportunities to Assistant General Manager.</li>
<li>Use professional telephone etiquette in handling resident requests. Use work order system when necessary.</li>
<li>Assist and coordinate with new move-ins as necessary.</li>
<li>Provide administrative assistance with resident files.</li>
<li>Maintain key log and all applicable data sheets. Take ownership of all appropriately loaned keys to vendors, contractors, realtors, and guests.</li>
<li>Implement recycling or other related cost-saving environmental programs, as approved by supervisor.</li>
<li>Assist with package deliveries. Log receipts of packages delivered for home owners, and notify home owners for pickup. Make sure each unit file has a release of liability form for accepting packages, etc.</li>
<li>Provide access control services and remain vigilant of non-residents and their purpose for being on property.</li>
</ul>
Requirements:
Knowledge, Skills and Experience:
<ul>
<li>Must demonstrate a positive attitude and professional demeanor, serving as an ambassador for the company, and encouraging other employees to do the same.</li>
<li>Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.</li>
<li>Ability to deal with problems involving several concrete variables in standardized situations.</li>
<li>Ability to read and interpret documents such as operating and procedural manuals.</li>
<li>Ability to perform basic math skills such as addition, subtraction, multiplication and division.</li>
<li>Requires strong communication, organizational, decision-making and interpersonal skills.</li>
<li>Ability to be detail-oriented while maintaining thorough follow-through.</li>
<li>Ability to multi-task and to work well under pressure.</li>
<li>Requires professional demeanor with ability to use independent judgment to handle any customer services matters in satisfactory manner.</li>
<li>Proficiency with electronic resources such as Internet search, Outlook and Word.</li>
<li>Possess a valid state issued driver’s license with a clean driving record, and the ability to proficiently operate a standard transmission vehicle.</li>
</ul>
Minimum Education:
<ul>
<li>Some higher education or vocational training specializing in the residential industry desired</li>
<li>Good geographic knowledge of the surrounding area</li>
</ul>
Language Skills:
The individual must have the ability to communicate effectively with employees and clients at all levels of the organization, both verbally and in writing.
 
Availability:
Regular business hours and overtime as needed.
 
Work Environment:
The attendant works in a well-lighted, clean environment. S/he constantly interacts with other people, and may have to handle several responsibilities at once. The Association maintains a smoke-free environment in its offices, buildings, and Clubhouse complex.
 
Seabreeze is proud to be an Equal Opportunity Employer that celebrates the diversity of our team. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other legally protected status. For individuals with disabilities who would like to request an accommodation such as an ASL interpreter, please contact Vy Nguyen at (949) 334-8166.

HOA Front Desk Concierge (CA)

<h3>Job Description</h3>
Job DescriptionDescription:
Become the Best Part of PMP Management! 
PMP is seeking a motivated, detailed, communicative, and personable professional to join our team as General Manager at Diamond Heights Village, San Francisco, CA. 
 
Who We Are
Property Management Professionals LLC. (PMP) is an industry-leading Association management firm providing extraordinary services to common interest developments throughout Southern California, Arizona, Utah, Texas, and Colorado. PMP delivers a boutique-style level of service only a local management partner can, with the depth and breadth of support and training only seen at much larger management firms.
 
PMP is one of the fastest-growing management firms in each of our respective submarkets, which provides our team members a unique opportunity to develop and grow their careers. Our people-centric culture attracts and retains the industry’s top talent and has served as one of our competitive advantages, driving our growth and success over the past decade and a half. 
 
To learn more about PMP and our unique company culture, we invite you to visit our social media platforms: 
Instagram/pmpmanage Facebook/pmpmanage linkedin/company/pmpmanagement
 
Who We’re Looking For
PMP is seeking energetic, passionate, personable, and detail-oriented professionals to join our growing team. The ideal candidate will embrace change, celebrate innovation, and have an unwavering passion for providing extraordinary customer service to our valuable clients.
 
Position Description: 
The General Manager, acting under the direction of the Board of Directors, manages a historic condominium homeowner association with multiple amenities. The General Manager must have a comprehensive knowledge of management practices, accounting procedures, personnel practices, Association CC&amp;Rs and Bylaws, inventory and procurement, contract relations, association maintenance, and safety practices. The General fulfills the obligations of the management contract in conjunction with the goals and objectives of the Board of Directors.
 
Responsibilities &amp; Duties:
<ul>
<li>Implements Board policy and directives within the scope of the management contract. </li>
<li>Oversees contractors providing service to the community. </li>
<li>Prepares schedules and establishes priorities for routine and special work projects. </li>
<li>Prepares annual budget estimates for Board action and approval. Reports the monthly financial obligation of the Association and distributes the financial data to the Board of Directors. </li>
<li>Prepares schedules and establishes priorities for routine and special work projects. </li>
<li>Prepares annual budget estimates for Board action and approval. Reports the monthly financial obligation of the Association and distributes the financial data to the Board of Directors. </li>
<li>Administers the various functions of the community within the projected and approved operating budget and advises the Board of Directors of significant operational problems or deviations from the management plan. </li>
<li>Acts as liaison between the Board of Directors and residents in the execution of the established policies and the conveyance of resident grievances. </li>
<li>Analyzes financial reports, coordinates input of professional advisors, and implements recommended procedures. </li>
<li>Establishes priorities, provides advice to the Board concerning major expenditures. </li>
<li>Supervises expenditures to conform to budget guidelines. </li>
<li>Establishes budget control and prepares budget recommendations. </li>
<li>Other duties as assigned. </li>
</ul>
Skill &amp; Proficiencies:
<ul>
<li>Minimum 3-5 years of experience with increasing responsibility in community association management. </li>
<li>Previous experience in maintenance supervision, recreation management, and project development related fields. </li>
<li>Graduation from an accredited four-year college with major course work in a field related to property management, HOA management, or equivalent education preferred. </li>
<li>CMCA/CCAM and/or other related industry designations preferred. </li>
<li>Knowledge of basic association CC&amp;Rs, By-laws, and Articles of Incorporation with the ability to read, understand, and implement said guidelines. </li>
<li>Knowledge of accepted management practices and procedures, building and grounds maintenance requirements, personnel development and administration, and budget and finance. </li>
<li>Ability to apply principles, practices, and objectives of recreation, administration, and management. </li>
<li>Knowledge of community association development. </li>
<li>Proficient in the use of Microsoft Office software (specifically Word, Excel, Outlook, PowerPoint) and project management/planning software. </li>
<li>Ability to report and motivate employees to accomplish established goals within the related areas of responsibility. </li>
<li>Ability to establish work standards and to evaluate personnel performance. </li>
<li>Ability to prepare and supervise the keeping of a variety of records and reports.</li>
<li>Ability to research problems and prepare written recommendations. </li>
<li>Ability to communicate effectively with others in English both orally and in writing. </li>
</ul>
Benefits:
<ul>
<li>Health insurance</li>
<li>Dental insurance</li>
<li>Vision insurance</li>
<li>Life insurance</li>
<li>Paid time off (vacation, holiday, sick, birthday, community service)</li>
<li>401(k) available</li>
</ul>
 
Requirements:
CMCA or AMS Designation desired 
Previous experience in HOA or Luxury High Rise environment

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