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<h3>Job Description</h3>
Job DescriptionCompany Description 
Auberge du Soleil is the flagship location of the Auberge Resorts collection. Service is attentive yet unobtrusive, genuine yet poised. Our employees are committed to ensuring that each guest’s stay is perfect. Auberge du Soleil is a member of Relais &amp; Châteaux, an international association of 500+ elite independent hotels and restaurants in 60 countries. Founded in France and headquartered in Paris, the association serves as an ambassador for the French "joie de vivre" and the highest culinary standards. As an employee of Auberge du Soleil, you will enjoy not only the stunning beauty of our gorgeous Napa Valley hillside, but also competitive pay, benefits, and a challenging, fun working environment.
Job Description 
We are seeking a knowledgeable and enthusiastic Concierge to join our team. The Concierge will be responsible for assisting guests with various inquiries, making reservations, and providing recommendations to enhance their stay. The ideal candidate will have excellent communication skills, a strong attention to detail, and a passion for hospitality
<ul>
<li>Greet guests upon arrival and provide them with information about the hotel's amenities and services</li>
<li>Assist guests with restaurant reservations, transportation arrangements, and local attractions</li>
<li>Provide recommendations for dining, shopping, and entertainment options</li>
<li>Handle guest inquiries and resolve any issues or concerns promptly and professionally</li>
<li>Maintain a neat and organized concierge desk and lobby area</li>
<li>Collaborate with other hotel departments to ensure guest satisfaction</li>
</ul>
Wage Range: $25.00-$27.00
Qualifications 
<ul>
<li>Previous experience in a customer service role, preferably in a hotel or hospitality environment</li>
<li>Excellent communication and interpersonal skills</li>
<li>Knowledge of local attractions, restaurants, and transportation options</li>
<li>Strong organizational skills and the ability to multitask</li>
<li>Proficiency in Microsoft Office and reservation management software</li>
<li>Flexible schedule, including evenings, weekends, and holidays</li>
</ul>
 Additional Information 
Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.
Terre du Soleil Ltd is an Equal Opportunity Employer, M/F/D/V. Terre du Soleil Ltd provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Terre du Soleil Ltd complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Concierge

<h3>Job Description</h3>
Job Description
JOB DESCRIPTION 

TITLE:
Room Attendant
DEPARTMENT:
Rooms department
STATUS:
Non-Exempt, Full Time, Part Time, Temp, and On Call
SUPERVISED BY:
Hotel Manager and Front desk supervisor
SUPERVISES:
This position does not supervise anyone
The Room Attendant is responsible for cleaning guest rooms, lobby areas, and common areas as assigned ensuring the Santa Monica Motel’s established standards of cleanliness. This position is responsible reporting any maintenance deficiencies and handling guest requests or complaints. A successful person in this position must ensure confidentially and security of all guest rooms.
ESSENTIAL DUTIES:

<ul>
<li>Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements. </li>
<li>Clean assigned guest rooms by priority.</li>
<li>Transport cast with cleaning supplies, amenities, and linens to assigned guest room and position securely. </li>
<li>Empty trash containers and recycling bins.</li>
<li>Remove soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain and floor </li>
<li>Replace dirty bed linen and make up bed with clean linen. </li>
<li>Clean closets and door tracks on check-out rooms, removing dust and debris. Ensure correct amount and placement of hangers, extra blanket/pillow and other amenities. </li>
<li>Dust and polish all furniture, pictures, frames, mirrors, light bulbs and switches, TV and remote, as well as cable box. </li>
<li>Realign furniture to floor plan. </li>
<li>Remove dust, spots and smears from all doors, drapes, windows, ledges, frames, baseboards, AC unit, corners and telephones </li>
<li>Inspect condition of amenities in desk, drawers and guest service directory, replace designates amounts at proper locations in room. </li>
<li>Vacuum throughout entire room </li>
<li>Update status of rooms cleaned on assignment sheet. </li>
<li>Return and restock cart at end of shift as well as empty vacuum bag and wipe vacuum clean. </li>
</ul>
<ul>
<li>Ensure security of any assigned guest room keys and/or guest property(s) turn over any lost and found items from guest rooms to supervisor to notify security. </li>
<li>Report any damages or maintenance problems to your supervisor. </li>
<li>Knowledgeable of hotel fire and emergency procedures </li>
<li>Adhere to Lost and Found policy including internal key control. </li>
<li>Other essential room cleaning duties as operations change in the future. </li>
<li>Make up cribs and clean rollaway beds </li>
<li>Stock laundry and supply closets</li>
<li>Check under bed(s), chairs and sofa for debris and remove if present. </li>
<li>Performs other incidental and related duties as required and assigned.</li>
</ul>
ESSENTIAL JOB QUALIFICATIONS &amp; COMPENTENCIES:
Proven success in the following job competencies:
<ul>
<li>Honesty; has honest, direct, and factual communication and actions with internal and external customers.</li>
<li>Collaboration; proactive in building supporting, nurturing, and service-oriented relationships with employees; works collaboratively to resolve problems and enhance productivity; Remains open to others' ideas and tries new things.</li>
<li>Integrity &amp; Loyalty; conducts self with high level of ethics and makes decisions with honest intentions that are in the best interest of the company and employees. Keeps commitments; inspires the trust of others; Works with a high level of integrity and ethically; Upholds organizational values.</li>
<li>Humble; conducts self and treats all employees with respect; without arrogance, degradation, or coercion; treats all employees with equal regardless of position/status.</li>
<li>Innovation; constantly searches for best practices in technology, services, and procedures. Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; </li>
<li>Flexible; considers others point of view to find the best solution for customer and company; proven ability to be flexible and adapt to change; adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays.</li>
<li>Problem Solving: Uses a professional, neutral/unbiased, and highly diplomatic inter-personal approach.</li>
<li>Interpersonal: Customer focused and effective relationship-building skills; ability to effectively interact with all employee levels; frontline, Managers, Directors, Executives; </li>
<li>Diversity: Strong commitment to diversity and equality in a company culture.</li>
<li>Communication: Strong communication (verbal and written) in discussing challenges to supervisor</li>
<li>Multi-Tasking: Ability to operate under pressure in a fast-paced environment; able to deliver effective results, meet tight deadlines and targets.</li>
</ul>

EXPERIENCE:
<ul>
<li>Must have, as a minimum of 6 months experience, in a similar capacity in a hotel with attention to detail.</li>
<li>Bilingual in English/Spanish preferred.</li>
</ul>
EDUCATION:
<ul>
<li>High school diploma. </li>
</ul>
WORKING CONDITIONS &amp; PHYSICAL WORK DEMANDS:

<ul>
<li>Be able to work in a standing position for long periods of time (up to 5 hours). </li>
<li>Able to stoop, kneel, bend at the waist and reach on a daily basis to perform duties. Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision</li>
<li>Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers and management to their understanding </li>
<li>Ability to exert physical effort consistent with cleaning an industry standard number of rooms per shift (approximately 14-16 standard rooms). </li>
<li>Ability to grasp, bend, and stoop; push or pull heavy loads weighing up to 30 lbs. </li>
<li>Regular and on-time attendance is critical on weekends and holidays.</li>
<li>Knowledge of proper chemical handling </li>
<li>Hours occasionally exceed 40 hours per week.</li>
</ul>
OTHER:
<ul>
<li>Other duties as assigned.</li>
</ul>

Note: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required and is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.
COMPANY BENEFITS:
<ul>
<li>Medical, Dental and Vision Insurance to all eligible employees</li>
<li>Company-paid life insurance of $25,000 to all eligible employees</li>
<li>Matching 401K Retirement Savings Plan (up to 5% of the employee's contribution)</li>
<li>Seven paid holidays</li>
<li>Sick pay when eligible</li>
<li>Company-paid parking</li>
<li>Employee Assistance Program (EAP)</li>
<li>Employee Recognition Programs</li>
<li>Employee Referral Incentive Program</li>
<li>Transportation allowance</li>
<li>Dry cleaning services (up to 10 pieces of work clothes per week)</li>
</ul>
Our post-offer background check process includes a background check (HireRight) and a drug-screen. 
We participate in E-Verify. 
We are an Equal Opportunity Employer.

Room Attendant

<h3>Job Description</h3>
Job Description
Location: San Jacinto, CA Riverside, CA
Schedule: Monday - Friday (10am-7pm)
Benefits:
<ul>
<li>401(k)</li>
<li>Dental insurance</li>
<li>Health insurance</li>
<li>Life insurance</li>
<li>Paid time off</li>
<li>Vision insurance</li>
</ul>
Our Story
Our mission is to bring care that’s whole, human, and healing. Blending medical, behavioral, and lifestyle support into a single plan because restoring life takes more than a prescription.
At Lifekind Health we strive every day to live up to that definition by providing the best care possible for our complex patient population. Our team of medical doctors, psychologists, chiropractors, acupuncturists, dietitians, and massage therapists work together within a revolutionary transdisciplinary model that addresses the quadruple aim of healthcare: enhancing patient experience, improving patient health, reducing healthcare costs, and increasing employee satisfaction. Learn more about us at <a href="http://www.Lifekindhealth.com" target="_blank">www.Lifekindhealth.com</a>.
Job Duties
<ul>
<li>Welcomes and greets patients as they walk in through the door.</li>
<li>Keep patients updated on their wait time and offers water/coffee.</li>
<li>Answer all calls throughout the day in a professional manner and directs calls to the appropriate staff member.</li>
<li>Place calls to pharmacies to update or cancel patient Rx.</li>
<li>Set a healing environment slideshow on TV in lobby area and set up for treatments for the day.</li>
<li>Check and print service schedule roster for patients to reference at display.</li>
<li>Enrollment of new patients – thoroughly explaining the program treatments and attendance requirements. (Offer transportation for check insurance eligibility, capture photo, add patient to profile, enter demographics).</li>
<li>Warmly welcome patient at time of check-in. Check-in all patients in EHR &amp; obtain vitals (COVID screening, blood pressure, temperature, height, weight, and pain levels).</li>
<li>Update patient information (address, phone number).</li>
<li>Capture/upload patient photos (face only) into EHR.</li>
<li>Provide stellar customer service when assisting patient in creating one month schedule. (Any scheduling conflicts/questions freely direct to supervisor).</li>
<li>Ensure patients always have a once-a-month medical check-up and scheduling evaluation for research, HBA1C and UDS collection.</li>
<li>Provide all patients with name tag.</li>
<li>Remove patient name from sign in sheet after signing in (HIPPA).</li>
<li>Medical check-up days: forefront in morning/regulate flow in afternoon.</li>
<li>Print CURES reports prior for phase 1 day and medical day prior.</li>
<li>Input patient insurance authorizations into Electronic Health Record (EHR).</li>
<li>Maintain safe and clean working environment by complying with procedures, rules, and regulations.</li>
<li>Protect patients and employees by adhering to infection-control policies and HIPAA protocols.</li>
<li>Upholds company vision and value.</li>
<li>Performs other duties consistent with the above responsibilities.</li>
</ul>
Qualifications
<ul>
<li>High school graduate or equivalent.</li>
<li>Certified Medical Assistant license (required) </li>
<li>Excellent customer service skills.</li>
<li>Strong proficiency in medical terminology.</li>
<li>Strong computer skills, including Word, Excel, and PowerPoint.</li>
<li>Proficient use of fax and scanning machines.</li>
<li>CPR/BLS certification required.</li>
</ul>
Equal Opportunity Employer: Lifekind Health is an Equal Opportunity Employer. We encourage applications from all individuals regardless of race, religion, color, sex, pregnancy, national origin, sexual orientation, gender identity, gender expression, ancestry, age, marital status, physical or mental disability or any other protected class, political affiliation or belief.

Patient Concierge

<h3>Job Description</h3>
Job Description
JOB DESCRIPTION 

TITLE:
Room Attendant
DEPARTMENT:
Rooms department
STATUS:
Non-Exempt, Full Time, Part Time, Temp, and On Call
SUPERVISED BY:
Hotel Manager and Front desk supervisor
SUPERVISES:
This position does not supervise anyone
The Room Attendant is responsible for cleaning guest rooms, lobby areas, and common areas as assigned ensuring the Santa Monica Motel’s established standards of cleanliness. This position is responsible reporting any maintenance deficiencies and handling guest requests or complaints. A successful person in this position must ensure confidentially and security of all guest rooms.
ESSENTIAL DUTIES:

<ul>
<li>Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements. </li>
<li>Clean assigned guest rooms by priority.</li>
<li>Transport cast with cleaning supplies, amenities, and linens to assigned guest room and position securely. </li>
<li>Empty trash containers and recycling bins.</li>
<li>Remove soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain and floor </li>
<li>Replace dirty bed linen and make up bed with clean linen. </li>
<li>Clean closets and door tracks on check-out rooms, removing dust and debris. Ensure correct amount and placement of hangers, extra blanket/pillow and other amenities. </li>
<li>Dust and polish all furniture, pictures, frames, mirrors, light bulbs and switches, TV and remote, as well as cable box. </li>
<li>Realign furniture to floor plan. </li>
<li>Remove dust, spots and smears from all doors, drapes, windows, ledges, frames, baseboards, AC unit, corners and telephones </li>
<li>Inspect condition of amenities in desk, drawers and guest service directory, replace designates amounts at proper locations in room. </li>
<li>Vacuum throughout entire room </li>
<li>Update status of rooms cleaned on assignment sheet. </li>
<li>Return and restock cart at end of shift as well as empty vacuum bag and wipe vacuum clean. </li>
</ul>
<ul>
<li>Ensure security of any assigned guest room keys and/or guest property(s) turn over any lost and found items from guest rooms to supervisor to notify security. </li>
<li>Report any damages or maintenance problems to your supervisor. </li>
<li>Knowledgeable of hotel fire and emergency procedures </li>
<li>Adhere to Lost and Found policy including internal key control. </li>
<li>Other essential room cleaning duties as operations change in the future. </li>
<li>Make up cribs and clean rollaway beds </li>
<li>Stock laundry and supply closets</li>
<li>Check under bed(s), chairs and sofa for debris and remove if present. </li>
<li>Performs other incidental and related duties as required and assigned.</li>
</ul>
ESSENTIAL JOB QUALIFICATIONS &amp; COMPENTENCIES:
Proven success in the following job competencies:
<ul>
<li>Honesty; has honest, direct, and factual communication and actions with internal and external customers.</li>
<li>Collaboration; proactive in building supporting, nurturing, and service-oriented relationships with employees; works collaboratively to resolve problems and enhance productivity; Remains open to others' ideas and tries new things.</li>
<li>Integrity &amp; Loyalty; conducts self with high level of ethics and makes decisions with honest intentions that are in the best interest of the company and employees. Keeps commitments; inspires the trust of others; Works with a high level of integrity and ethically; Upholds organizational values.</li>
<li>Humble; conducts self and treats all employees with respect; without arrogance, degradation, or coercion; treats all employees with equal regardless of position/status.</li>
<li>Innovation; constantly searches for best practices in technology, services, and procedures. Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; </li>
<li>Flexible; considers others point of view to find the best solution for customer and company; proven ability to be flexible and adapt to change; adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays.</li>
<li>Problem Solving: Uses a professional, neutral/unbiased, and highly diplomatic inter-personal approach.</li>
<li>Interpersonal: Customer focused and effective relationship-building skills; ability to effectively interact with all employee levels; frontline, Managers, Directors, Executives; </li>
<li>Diversity: Strong commitment to diversity and equality in a company culture.</li>
<li>Communication: Strong communication (verbal and written) in discussing challenges to supervisor</li>
<li>Multi-Tasking: Ability to operate under pressure in a fast-paced environment; able to deliver effective results, meet tight deadlines and targets.</li>
</ul>

EXPERIENCE:
<ul>
<li>Must have, as a minimum of 6 months experience, in a similar capacity in a hotel with attention to detail.</li>
<li>Bilingual in English/Spanish preferred.</li>
</ul>
EDUCATION:
<ul>
<li>High school diploma. </li>
</ul>
WORKING CONDITIONS &amp; PHYSICAL WORK DEMANDS:

<ul>
<li>Be able to work in a standing position for long periods of time (up to 5 hours). </li>
<li>Able to stoop, kneel, bend at the waist and reach on a daily basis to perform duties. Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision</li>
<li>Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers and management to their understanding </li>
<li>Ability to exert physical effort consistent with cleaning an industry standard number of rooms per shift (approximately 14-16 standard rooms). </li>
<li>Ability to grasp, bend, and stoop; push or pull heavy loads weighing up to 30 lbs. </li>
<li>Regular and on-time attendance is critical on weekends and holidays.</li>
<li>Knowledge of proper chemical handling </li>
<li>Hours occasionally exceed 40 hours per week.</li>
</ul>
OTHER:
<ul>
<li>Other duties as assigned.</li>
</ul>

Note: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required and is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.
COMPANY BENEFITS:
<ul>
<li>Medical, Dental and Vision Insurance (Upon Eligibility)</li>
<li>401(k) plan with Company Match up to 5% of Employee's Contribution)</li>
<li>Seven (7) Paid Holidays (Upon Eligibility)</li>
<li>Paid Sick Leave</li>
<li>Free Parking</li>
<li>Free Dry Cleaning (Work Attire Only)</li>
<li>Employee Assistance Program (EAP)</li>
<li>Employee Recognition Programs</li>
<li>Colleague Referral Incentive Program</li>
<li>Transportation Allowance</li>
</ul>
Our post-offer background check process includes a background check (HireRight) and a drug-screen. 
We participate in E-Verify. 
We are an Equal Opportunity Employer.

<h3>Job Description</h3>
Job Description
JOB DESCRIPTION

JobTitle: Concierge, Night Shift
Supervisor: Executive Director or Business Office Manager
FLSAStatus: Hourly, non-exempt
DateApproved: September 2021
OVERALL JOB PURPOSE
Staff the reception desk. Monitors telephone, fax machine, resident call system, and exit alarm system. Performs clerical duties and other work as assigned.
MINIMUM JOB QUALIFICATIONS AND REQUIREMENTS
<ul>
<li>Must be 18 years of age</li>
<li>Ability to work with little supervision and maintain a high level of performance and customer service</li>
<li>Demonstrated ability to communicate effectively in English, both verbally and in writing, with residents, guests, and staff</li>
<li>Meet state related requirements (if applicable to position)</li>
<li>Ability to work in a team setting and be a team player</li>
<li>Maintain a positive, respectful, and professional approach with coworkers and residents.</li>
<li>Ability to keep all business and operations information confidential</li>
<li>Possess organizational skills and ability to problem solve</li>
<li>Possess excellent customer service and public relations skills</li>
<li>Ability to work under time constraints and meet department deadlines while adhering to policies, procedures, and standards</li>
<li>Ability to periodically move about on foot in the community to perform security checks and assist residents, particularly for long distances or periods of time</li>
<li>Experience in computer use and relevant software applications are preferred</li>
<li>Satisfactorily pass Sunshine’s and state regulated criminal record clearance, health screening and TB clearance (if applicable)</li>
</ul>
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
<ul>
<li>Complete routine housekeeping duties including but not limited to the following: emptying trash, dust and vacuum, mopping, sweeping, restocking and cleaning bathrooms</li>
<li>Staff the reception desk during assigned period</li>
<li>Represents the Community to coworkers, residents, and visitors in professional, courteous, friendly manner</li>
<li>Graciously greets all residents and visitors and politely assists them as necessary</li>
<li>Performs clerical duties as directed</li>
<li>Maintains detailed Resident and guest Register, daily communication log entry, and completes daily checklist log</li>
<li>Maintain a clean and safe workspace, community entrance, lobby, and hydration station</li>
<li>Promptly answers telephone, directing incoming communications to appropriate person</li>
<li>Monitors fax machine, directing incoming communications to appropriate person</li>
<li>Performs frequent security checks to ensure safety of the Community and its residents </li>
</ul>
<ul>
<li>Monitors and responds to resident call and exit alarm systems and handles emergency procedures immediately. Contacts 911 if necessary and notifies management and families if a resident requires assistance</li>
<li>Maintains inventory control system for all office supplies and notifies manager of any needed supplies; orders such supplies as directed by Assistant Manager</li>
<li>Performs simple, routine maintenance of office equipment</li>
<li>Perform coffee service at dinnertime, if needed</li>
<li>Assist the kitchen staff with shutting down kitchen after mealtime by closing and locking the doors and windows and turning off the lights</li>
<li>Print and fold the weekly menu and monthly calendar and fold dining napkins</li>
<li>Performs housekeeping functions in common area by vacuuming and spot cleaning carpets; removing cobwebs from ceilings and walls; and dusting furniture, shelves, light fixtures, and other surfaces</li>
<li>Perform simple maintenance duties as needed for residents such as unclogging toilets, turning off water to leaking faucets, mopping up overflowing sinks or toilets, and delivering toilet paper</li>
<li>Performs other duties as assigned by Supervisor</li>
</ul>
OTHER JOB DUTIES AND RESPONSIBILITIES
<ul>
<li>Perform all work assigned for the agreed-upon salary, accepting no additional payment or non-perishable gifts from residents, vendors, Community Management, or others</li>
<li>Meet the assigned work requirements of the job. Regular attendance is required</li>
<li>Serve as a role model for all employees by displaying a responsible, cooperative, and positive attitude</li>
<li>Represent the Community in a professional, courteous, and friendly manner</li>
<li>Adhere to dress/appearance code. Changes in attire may be dictated by special occasion or weather conditions. If you have questions, check with your supervisor</li>
<li>Adhere to company policies, procedures, and standards</li>
<li>Promote resident advocacy and demonstrate excellent customer service at all times</li>
<li>Maintain personnel, resident, and business proprietary and/ or confidential matters/material in strict confidence with management of the company (and/or other company staff as needed) </li>
</ul>
PHYSICAL REQUIREMENTS

PhysicalDemands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
20% or less
20% to
40%
40% to
60%
60% to
80%
80% to
100%
Stand
X
Walk
X
Sit
X
Pushing, pulling and/or reaching
X
Grasping and fine manipulation
X
Climb or balance
X
Stoop, kneel, crouch, or crawl
X
Talk or hear
X
Taste or smell
X

Lifts Weight or Exerts Force
20% or less
20% to
40%
40% to
60%
60% to
80%
80% to
100%
Up to 10 pounds
X
Up to 25 pounds
X
Up to 50 pounds
Up to 100 pounds
More than 100 pounds

The Community reserves the right to revise the duties set forth in this job description at its discretion.

Concierge, Night Shift

<h3>Job Description</h3>
Job Description

PROPERTY:
Shore Hotel
TITLE:
Guest Service Agent
DEPARTMENT:
Guest Services
STATUS:
Non-Exempt, Full Time, Regular
SUPERVISED BY:
Front Office Manager, Assistant Front Office Manager, Guest Services Supervisor 
SUPERVISES:
This position will not supervise anyone.
A Guest Service Agent is responsible for greeting visitors of the hotel, checking guest in &amp; out of the hotel, and ensuring that the guests’ stay is personable and enjoyable as part of the hotel’s continued efforts to deliver outstanding guest service and financial profitability.
ESSENTIAL DUTIES:

<ul>
<li>Greet guests and perform check-in process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, ensuring guest knows location of room and/or has a bell person accompany him/her.</li>
<li>Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, handling money, processing credit and debit cards, accepting and recording various forms of payment, making change.</li>
<li>Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries.</li>
<li>Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy.</li>
<li>Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner.</li>
<li>Field guest complaints and assist in a resolution for complete guest satisfaction.</li>
<li>Review occupancy, daily arrivals &amp; departures and identify potential problems with rooms’ activity and take appropriate action.</li>
</ul>
<ul>
<li>Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments. </li>
<li>Assist with PBX operators, bell staff, and front desk agents are performing their daily tasks in accordance to their job requirements and duties. </li>
<li>Be compliant and understand Shore Hotel policies and house rules. Understand hospitality terms. </li>
<li>Ensure sign off of all Service Standards by Position for Guest Services staff. </li>
<li>Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner. </li>
<li>Maintain communication with other hotel departments as it pertains to guest services.</li>
<li>Operate radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department. </li>
<li>Ensure correct and accurate cash handling at the Front Desk. </li>
<li>Follow and enforce all Shore Hotel credit policies. </li>
<li>Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees. </li>
<li>Complete and send out Shore Report when needed and ensure agents are completing daily checklists. </li>
</ul>
<ul>
<li>Complete the daily Market Metrix email distribution list and send in to Market Metrix through email.</li>
<li>Keep front desk completely stocked operational materials beginning and end of shift.</li>
</ul>
<ul>
<li>Ensure required pars of all front office and stationary supplies. </li>
</ul>
ESSENTIAL JOB QUALIFICATIONS &amp; COMPENTENCIES:
Proven success in the following job competencies:
<ul>
<li>Honesty; has honest, direct, and factual communication and actions with internal and external customers.</li>
<li>Collaboration; proactive in building supporting, nurturing, and service-oriented relationships with employees; works collaboratively to resolve problems and enhance productivity; Remains open to others' ideas and tries new things.</li>
<li>Integrity &amp; Loyalty; conducts self with high level of ethics and makes decisions with honest intentions that are in the best interest of the company and employees. Keeps commitments; inspires the trust of others; Works with a high level of integrity and ethically; Upholds organizational values.</li>
<li>Humble; conducts self and treats all employees with respect; without arrogance, degradation, or coercion; treats all employees with equal regardless of position/status.</li>
<li>Innovation; constantly searches for best practices in technology, services, and procedures. Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas.</li>
<li>Analytical: Highly detail-oriented, proficient with managing, editing, analyzing large volumes of complex numerical data. </li>
<li>Flexible; considers others point of view to find the best solution for customer and company; proven ability to be flexible and adapt to change; adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays.</li>
<li>Problem Solving: Uses a professional, neutral/unbiased, and highly diplomatic inter-personal approach.</li>
<li>Interpersonal: Customer focused and effective relationship-building skills; ability to effectively interact with all employee levels; frontline, Managers, Directors, Executives; </li>
<li>Diversity: Strong commitment to diversity and equality in a company culture.</li>
<li>Communication: Strong communication (verbal and written) and presentation skills.</li>
<li>Multi-Tasking: Ability to operate under pressure in a fast paced environment; able to deliver effective results, meet tight deadlines and targets.</li>
</ul>

EXPERIENCE:
<ul>
<li>At least 1 year of progressive experience in a Guest Services role.</li>
<li>Hotel experience is preferred. </li>
<li>Must be proficient in Microsoft Word, Excel, PowerPoint, and Outlook. Experience in Opera helpful. </li>
</ul>
EDUCATION:
<ul>
<li>Associate’s or Bachelor’s degree in business, management, or hospitality or related field or equivalent of 3 years relevant work experience is highly preferred.</li>
</ul>

WORKING CONDITIONS &amp; PHYSICAL WORK DEMANDS:
<ul>
<li>Able to sit and work at a computer keyboard for extended periods of time.</li>
<li>Able to stoop, kneel, bend at the waist and reach on a daily basis.</li>
<li>Able to lift and move up to 20 pounds occasionally.</li>
<li>Regular and on-time attendance is critical.</li>
<li>Hours occasionally exceed 40 hours per week.</li>
<li>Ability to stand during shifts</li>
</ul>
OTHER:
<ul>
<li>Other duties as assigned. </li>
</ul>

Note: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required and is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.
 
COMPANY BENEFITS:
<ul>
<li>Medical, Dental and Vision Insurance to all eligible employees</li>
<li>Company-paid life insurance of $25,000 to all eligible employees</li>
<li>Matching 401K Retirement Savings Plan (up to 5% of the employee's contribution)</li>
<li>Seven paid holidays</li>
<li>Sick pay when eligible</li>
<li>Company-paid parking</li>
<li>Employee Assistance Program (EAP)</li>
<li>Employee Recognition Programs</li>
<li>Employee Referral Incentive Program</li>
<li>Transportation allowance</li>
<li>Dry cleaning services (up to 10 pieces of work clothes per week)</li>
</ul>
 
 
 
 
 
 
Our post-offer background check process includes a background check (HireRight) and a drug-screen. 
We participate in E-Verify. 
We are an Equal Opportunity Employer

Front Desk Agent

<h3>Job Description</h3>
Job Description
Location: 1600 S. Clementine Street, Anaheim CA 92802
What we're looking for:
<ul>
<li>High School Diploma or Equivalent, 1-2 years of experience</li>
<li>Fluency in English</li>
<li>Sense of pride in providing excellent customer service and the best guest experience possible</li>
<li>Flexible schedule, able to work evenings, weekends and holidays</li>
</ul>
Responsibilities of the position
<ul>
<li>Build, repair, maintain and paint all parts of the hotel</li>
<li>Patch and repair drywall</li>
<li>Visually inspect, test and monitor machinery or equipment, including interior and exterior lighting</li>
<li>Maintain swimming pool, cleaning, vacuuming and testing for proper chemical levels</li>
<li>Tiling, flooring, light carpentry as well as repairing furniture and fixtures</li>
<li>Attend all scheduled training classes and meetings</li>
<li>Assist in delivery and set-up of all new equipment such as televisions, mattresses, tables, chairs, ETC..</li>
<li>Communicate with Management and Maintenance Team on projects as assigned</li>
<li>Respond to all guest requests in a timely and professional manner</li>
</ul>
The perks working for us:
<ul>
<li>Full suite of benefits including health, dental, vision, 401(k), pet insurance, and other supplemental benefits</li>
<li>Paid time off for full AND part time associates</li>
<li>Travel discounts at hotel partners and franchises around the world</li>
<li>Participation in our Wellness program </li>
<li>On-demand pay opportunities for instant pay between paychecks</li>
<li>Leadership development program and growth opportunities</li>
</ul>
How to apply:
Join us! Submit your application online!
Lodging Dynamics Hospitality Group LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Lodging Dynamics Hospitality Group LLC participates in E-Verify, the federal program for electronic verification of employment eligibility.
About Lodging Dynamics:
Lodging Dynamics Hospitality Group is a national hospitality management company serving the hospitality industry for over 30 years! Lodging Dynamics Hospitality Group operates hotels across many states and among several brands, including Marriott and Hilton. Our work centers around our mission, "Make Money and Do Good." This mission focuses on elevating human dignity by providing exceptional services and opportunities to our employees, guests, and investors.
 Job Posted by ApplicantPro

Hotel Maintenance Technician

<h3>Job Description</h3>
Job Description
Job Opportunity: Front Desk
Location: Irvine, CA (Irvine Campus) - 770 Roosevelt, Irvine, CA 92620
Job Type: Part-Time (15-20hrs/week) 
Hire Date: ASAP 
Pay Range: $20-22/hr
About Us
Think Academy is a fast-growing EdTech company revolutionizing the way K-12 students learn. We provide innovative and engaging teaching services, making education accessible and enjoyable for students worldwide. With a strong commitment to academic excellence and holistic development, we are seeking a passionate and dedicated office coordinator to join our team and play a pivotal role in shaping the educational experience for our students.
Job Description
As an Office Administrator at Think Academy, you will be a key player in the coordination and management of various Think Academy activities, programs, and events. You will collaborate closely with our teachers, staff, parents and students to ensure the smooth operation of day-to-day office affairs. This position may also require heavy lifting up and potentially more than 25 lbs (11 kg).
Key Responsibilities
<ul>
<li>Assist with Think Academy's daily operations including:
<ul>
<li>Create and manage calendars, schedules, and rosters</li>
<li>Assist with the organization and set up for events and activities</li>
<li>Provide supreme customer service to visitors, parents, and students</li>
<li>Answer phone calls from parents or address concerns, inquiries from parents in-person</li>
<li>Oversee and assist as needed while classes are in session</li>
</ul>
</li>
<li>Maintain and organize the campus facility, equipment, and classroom to a high standard</li>
<li>Communicate regularly with parents, addressing their concerns and providing updates on related matters</li>
<li>Foster a culture of respect, inclusivity, and teamwork among students and staff</li>
<li>Support teachers and staff in maintaining a safe and conducive learning environment</li>
<li>Assist in student enrollment process and other academic administration activities</li>
<li>Assist with other projects and perform other duties as needed</li>
<li>Retain most up to date knowledge of Think Academy activities, programs, and events </li>
</ul>
Qualifications
<ul>
<li>Availability to work on Friday, Saturday, and Sunday</li>
<li>Must be able to lift 25+ lbs (11+kg)</li>
<li>Working knowledge of Microsoft Office Suite (e.g. Excel)</li>
<li>Excellent communication and collaboration skills</li>
<li>Strong organizational skills with an attention to detail</li>
<li>Able to flawlessly handle multiple projects concurrently</li>
<li>Comfortable moving in a fast pace environment and working with an education start-up</li>
<li>Proactive entrepreneurial growth mindset</li>
<li>Demonstrate a passion for education and working with children</li>
<li>Previous experience in educational coordination, administration, customer service, or related roles preferred but not required</li>
<li>Must have a valid driver's license for reliable transportation as a requirement of this job (in-person) </li>
</ul>
Think Academy's Commitment to DEI
Think Academy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Diversity, Equity, and Inclusion (DEI) are fundamental values at Think Academy. We believe that a diverse workforce brings different perspectives and ideas, fostering creativity and innovation. Our commitment to DEI extends to all aspects of employment, including hiring, advancement, and development opportunities
At Think Academy, we strive to create a workplace where everyone feels valued and included. We are dedicated to providing equal opportunities for employment and advancement, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability, or any other protected status.
If you require accommodations to participate in the job application process, please let us know once you have received an update about your application moving forward with the company. We are committed to providing reasonable accommodations to individuals with disabilities throughout the recruitment process

Part-Time Front Desk

<h3>Job Description</h3>
Job Description
LOVE TO HELP OTHERS LOOK AND FEEL FAB?&nbsp; JOIN OUR TEAM AT EUROPEAN WAX CENTER!
European Wax Center is the world's leading experts in comfortable, and healthy body waxing!&nbsp; As a Guest Service Associate, you’ll have the drive and dedication to hit the ground running. Our comprehensive training will provide you with all the tools you will need and to show our appreciation, we offer great pay and performance incentives throughout your career!
Benefits:
<ul>
<li>Pay is $19.25/hour with performance driven increases up to $24/hour.&nbsp;</li>
<li>Monthly bonus contests.</li>
<li>An additional $2.56/hour will be&nbsp;paid into the City Option program after 90 days if you do not elect to participate in our health insurance.</li>
<li>Discounts on service and all retail products.</li>
<li>Great referral program.</li>
<li>A fun, well-managed, successful work environment.</li>
<li>Ability to grow with the company.</li>
<li>Paid sick and vacation time.</li>
<li>Health insurance for full time employees.</li>
<li>Free parking for those who drive.</li>
</ul>
Job Responsibilities:
<ul>
<li>Greet guests as they enter the location.</li>
<li>Opening and closing the location.</li>
<li>Managing the flow of guests in and out of the location.</li>
<li>Managing the reservation book.</li>
<li>Checking guests in and out of the location.</li>
<li>Educating guests on EWC’s programs, offers and promotions.</li>
</ul>
Here’s what we’re looking for:
<ul>
<li>Full or part time availability.</li>
<li>Ability to work weekends.</li>
<li>A positive, friendly, upbeat and personable demeanor.</li>
<li>A professional appearance at all times.</li>
<li>Ability to work in a fun, fast-paced environment.</li>
<li>Ability to multi-task.</li>
</ul>
This role is perfect for those looking for part-time or full-time opportunities. Our preferred schedule also works well with those who need flexibility with their school schedule. We are open&nbsp;7 days a week and offer day and night shifts.
Visit us at <a href="http://www.waxcenter.com" target="_blank">www.waxcenter.com</a> and discover how European Wax Center is committed to “Revealing Beautiful Skin.”
Pursuant to the San&nbsp;Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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