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<h3>Job Description</h3>
Job DescriptionDescription:Guest Room Attendant - Part Time We See You &amp; We Want You On Our Team! The Guest Room Attendant is the unsung hero of the guest experience; however, we will always sing your praises! Specializing in immediate gratification, the WOW factor, attention to every little detail, and the creation and re-creation of ambiance and brilliance, this team member is one of our most important contributors to the guest experience. The Guest Room Attendant is rarely alone in their pursuit of cleanliness. They contribute to guest services and Hotel success through teamwork.*Work alongside a hardworking, fun, and tight-knit team at our incredible Inn and Farm. *Competitive Pay of $18.00 with the opportunity for personal and professional growth.*Out-of-this-world benefits (for full-time regular employees) It is important for us that you do what you love to do inside and outside of work. We value YOU, your mind, your spirit, and the balance between work and LIVING. We also would love for you to work with your friends &amp; family; we have a generous referral program and want you to have a blast at work with your colleagues. If this is your next dream job, learn more about the role below and apply online via the link today. We are looking forward to connecting with you!
 
What You Will Tackle:
<ul>
<li>Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and at whatever time of day. </li>
<li>Observing guest reactions and conferring frequently with team members to ensure guest satisfaction. </li>
<li>Maintain positive guest relations at all times. Resolve guest complaints to over-the-moon satisfaction. </li>
<li>Follow hotel policies regarding lost and found items. </li>
<li>Adhere to hotel requirements for guest and team member accidents, injuries, and emergencies. </li>
<li>Continuously promote sanitation, safety, and security efforts. </li>
<li>Encourage Social Media/5-star compliments or reviews on OTA’s. </li>
<li>Ensure guest over-the-moon satisfaction by providing a sparkling-clean, obsessively-organized guest room by: </li>
<li>Making beds. </li>
<li>Dusting. </li>
<li>Vacuuming. </li>
<li>Cleaning and sanitizing bathrooms. </li>
<li>Removing trash, door hangers, and laundry bags. </li>
<li>Organizing promotional materials. </li>
<li>Perform turndown service or other actions to prepare the room for imminent guest arrival (turning on lights and heat in cold weather). </li>
<li>Clean extra rooms above daily quota upon request. </li>
<li>Organizing, maintaining, and taking inventory of linens, cleaning supplies/equipment, and amenities. </li>
<li>Keep all supplies, cleaning materials, and clean linens secure, free of clutter and hazards, and in assigned storage areas where others can find them and prevent losses or damages. </li>
<li>Ensure equipment and facilities are inspected, cleaned, and always in proper operational conditions. </li>
<li>Appropriately notifying a Supervisor or Engineer of maintenance issues. </li>
<li>Inspect, plan, and ensure all materials and equipment are ready for service. </li>
<li>Maintain knowledge of correct maintenance and use of equipment. </li>
<li>Maintain knowledge of and comply with all departmental policies, service procedures, and standards. </li>
<li>Other duties as assigned. </li>
</ul>
 
Requirements:
The Essentials:
<ul>
<li>Must be a United States citizen or possess a valid work permit.</li>
<li>Must be able to read, write, and speak English. Fluency in other languages is beneficial.</li>
<li>Must be able to follow instructions, both verbally and written, accurately.</li>
<li>Ability to work a flexible schedule that may include evenings, weekends, and holidays.</li>
<li>High school diploma or equivalent.</li>
<li>Previous Housekeeping experience is preferred but not required.</li>
</ul>

Guest Room Attendant - Part Time

<h3>Job Description</h3>
Job Description
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following and other duties may be assigned as necessary:
<ul>
<li>Answers all incoming calls and provides the highest level of service during all interactions, using proper greetings while demonstrating genuine interest to ensure guest satisfaction. Responds to guest questions in a professional manner and follows enterprise standards.</li>
<li>Takes room reservations accurately to be entered into property management system while using professional verbiage and etiquette.</li>
<li>Maintains an inventory of available rooms, room assignments and accommodates guest preferences when possible. If preferences are not available, the Reservations Agent provides suitable solutions or alternatives. Blocks rooms as well as pre-blocks for special groups as needed.</li>
<li>Maintain accurate logs of special requests and ensure these are accurately entered into the system.</li>
<li>Tailor every interaction with guest needs and help to make room recommendation.</li>
<li>Answers and directs all incoming calls using proper phone etiquette with a cheerful and pleasant voice; reviews and responds to voice mail in a timely manner.</li>
<li>Answers guests’ inquiries and prioritizes the guest’s satisfaction.</li>
<li>Assists Sweetwater Rewards players with troubleshooting to successfully establish online accounts.</li>
<li>Maintains up-to-date knowledge of the Sweetwater Rewards program, promotions, events, hours of operations of venues, etc. so that guests will receive accurate and prompt information when requested.</li>
<li>Effectively presents information to guests in a professional and articulate manner.</li>
<li>Proficient in utilizing computer, phone system, and various programs for this position.</li>
<li>Enters reservations for various special events, player functions and restaurant reservations.</li>
<li>Communicates all guest concerns to department lead; ensures guest concerns are resolved in a prompt, courteous, efficient manner and with a sense of urgency.</li>
<li>Takes messages for executive offices and various departments, and ensures messages are given to proper parties.</li>
<li>Contact administrative team members by mobile phone as needed and conduct calls or radios the facilities department for service calls.</li>
<li>Inputs comment card information for tracking and reporting purposes</li>
<li>Must adhere to regulatory, department and company policies.</li>
<li>Perform other job related and compatible duties as assigned and needed.</li>
</ul>
QUALIFICATIONS AND REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.
<ul>
<li>High school diploma or equivalent</li>
<li>Minimum of 1-year experience in guest service/hospitality</li>
<li>Hotel room sales experience preferred</li>
<li>Able to promptly and accurately follow instructions given by Leadership</li>
<li>Strong interpersonal skills</li>
<li>Must possess a friendly and outgoing demeanor</li>
<li>Bilingual in a foreign language preferred</li>
<li>Must have the ability to operate computer/computer software programs, copy machines, computer printers/embossers, and other office equipment</li>
<li>Excellent telephone etiquette, verbal, and written communication skills required</li>
<li>Must have schedule flexibility including evenings, weekends, holiday shifts, and overtime when needed</li>
<li>Ability to earn and maintain Gaming License. </li>
</ul>

Guest Relations Specialist

<h3>Job Description</h3>
Job Description
Jamul Casino is San Diego’s newest, closest, and most genuinely entertaining casino. Since its opening in October of 2016, Jamul Casino has been growing tremendously. It offers seven diverse restaurants, over 1600 of the latest slot games, 50 table games, a Poker Room, award-winning steakhouse, live entertainment, event space, and stunning back country views. Additionally, we are about to introduce a brand-new luxury hotel offering 200 rooms that also includes full-service spa and salon along with a rooftop pool deck – all opening in the early part of 2025. 
Jamul Casino offers a fun atmosphere that feels like home while maintaining the highest service standards, team member satisfaction, and generous rewards while remaining a responsible and contributing member of our community. It is committed to supporting team members’ well-being through a comprehensive benefits package and various programs that help personally and professionally. As a Genuinely Generous Employer, Jamul Casino offers fun incentives, team member appreciation days, relaxation nooks, a Zen room, a team dining area for everyone to enjoy, fitness center, complimentary EV charging and much more. It’s no wonder Jamul Casino has been recognized as a Best Place to Work in 2023 by San Diego’s Business Journal.
The following and other duties may be assigned as necessary:
· Ensure the health and safety of all guests and team members at the pool, adhering strictly to guidelines and procedures outlined in the Health and Safety Manual.
· Apply best practices in addressing the needs of guests and team members, ensuring a safe and pleasant poolside experience.
· Building and maintaining guest profiles to anticipate future needs and deliver superior service
· Maintain the highest standard of professionalism in all aspects of job performance, consistently delivering excellence.
· Create a welcoming and relaxing atmosphere for guests during check-in and check-out, ensuring seating areas and lounge chairs are perfectly prepared for their comfort.
· Participate in pool events and activities, providing assistance to guests as needed.
· Offer knowledgeable recommendations and guidance to enhance the guest experience, always aiming to exceed expectations.
· Be a quick learner with keen attention to detail and a commitment to accuracy.
· Perform all tasks while prioritizing guest comfort, ensuring their needs are met efficiently and with care.
· Promptly report any damages, incidents, or concerns to the leadership team for timely resolution.
· Manage cash drawer responsibilities, ensuring accurate balancing at the close of each shift.
· Carry out opening and closing procedures, including completing all relevant checklists.
· Maintain a positive and collaborative attitude, working effectively with a diverse team to achieve shared goals.
· Clear used linens, trash, and serviceware from the pool deck, maintaining a clean and inviting environment.
· Set up umbrellas, loungers, and other pool furniture to meet guests' needs and expectations.
· Assist guests in the proper use of all pool facilities, offering support as needed.
· Attend all scheduled team meetings, contributing to the ongoing improvement of service and operations.
· Consistently deliver professional, friendly, and engaging service, ensuring each guest receives personalized attention that addresses their unique needs.
· Monitor and maintain stock of guest amenities, pool supplies, and linen, ensuring availability at all times.
· Adhere to all AAA policies and standards
· Adheres to all grooming standards as outlined by leadership.
· Perform additional tasks and responsibilities as assigned by leadership.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
<ul>
<li>1+ years’ experience in guest facing role</li>
<li>Must be willing and able to work in different climates safely.</li>
</ul>
· Must have excellent verbal and written communication skills. 
· Must have strong organizational skills and high attention to detail
· CPR certification preferred
· Must maintain active food handlers’ card
· Must have flexibility to work all shifts including holidays, nights, weekends, and overtime as business needs dictate. 
<ul>
<li>High school diploma or equivalent </li>
</ul>
· Must be able to acquire and maintain an appropriate gaming license. 
· Experiences working in AAA properties and Standards familiarity preferred

Pool Concierge

<h3>Job Description</h3>
Job DescriptionDescription:
Become the Best Part of PMP Management! 
PMP is seeking a motivated, detailed, communicative, and personable professional to join our team as General Manager at Diamond Heights Village, San Francisco, CA. 
 
Who We Are
Property Management Professionals LLC. (PMP) is an industry-leading Association management firm providing extraordinary services to common interest developments throughout Southern California, Arizona, Utah, Texas, and Colorado. PMP delivers a boutique-style level of service only a local management partner can, with the depth and breadth of support and training only seen at much larger management firms.
 
PMP is one of the fastest-growing management firms in each of our respective submarkets, which provides our team members a unique opportunity to develop and grow their careers. Our people-centric culture attracts and retains the industry’s top talent and has served as one of our competitive advantages, driving our growth and success over the past decade and a half. 
 
To learn more about PMP and our unique company culture, we invite you to visit our social media platforms: 
Instagram/pmpmanage Facebook/pmpmanage linkedin/company/pmpmanagement
 
Who We’re Looking For
PMP is seeking energetic, passionate, personable, and detail-oriented professionals to join our growing team. The ideal candidate will embrace change, celebrate innovation, and have an unwavering passion for providing extraordinary customer service to our valuable clients.
 
Position Description: 
The General Manager, acting under the direction of the Board of Directors, manages a historic condominium homeowner association with multiple amenities. The General Manager must have a comprehensive knowledge of management practices, accounting procedures, personnel practices, Association CC&amp;Rs and Bylaws, inventory and procurement, contract relations, association maintenance, and safety practices. The General fulfills the obligations of the management contract in conjunction with the goals and objectives of the Board of Directors.
 
Responsibilities &amp; Duties:
<ul>
<li>Implements Board policy and directives within the scope of the management contract. </li>
<li>Oversees contractors providing service to the community. </li>
<li>Prepares schedules and establishes priorities for routine and special work projects. </li>
<li>Prepares annual budget estimates for Board action and approval. Reports the monthly financial obligation of the Association and distributes the financial data to the Board of Directors. </li>
<li>Prepares schedules and establishes priorities for routine and special work projects. </li>
<li>Prepares annual budget estimates for Board action and approval. Reports the monthly financial obligation of the Association and distributes the financial data to the Board of Directors. </li>
<li>Administers the various functions of the community within the projected and approved operating budget and advises the Board of Directors of significant operational problems or deviations from the management plan. </li>
<li>Acts as liaison between the Board of Directors and residents in the execution of the established policies and the conveyance of resident grievances. </li>
<li>Analyzes financial reports, coordinates input of professional advisors, and implements recommended procedures. </li>
<li>Establishes priorities, provides advice to the Board concerning major expenditures. </li>
<li>Supervises expenditures to conform to budget guidelines. </li>
<li>Establishes budget control and prepares budget recommendations. </li>
<li>Other duties as assigned. </li>
</ul>
Skill &amp; Proficiencies:
<ul>
<li>Minimum 3-5 years of experience with increasing responsibility in community association management. </li>
<li>Previous experience in maintenance supervision, recreation management, and project development related fields. </li>
<li>Graduation from an accredited four-year college with major course work in a field related to property management, HOA management, or equivalent education preferred. </li>
<li>CMCA/CCAM and/or other related industry designations preferred. </li>
<li>Knowledge of basic association CC&amp;Rs, By-laws, and Articles of Incorporation with the ability to read, understand, and implement said guidelines. </li>
<li>Knowledge of accepted management practices and procedures, building and grounds maintenance requirements, personnel development and administration, and budget and finance. </li>
<li>Ability to apply principles, practices, and objectives of recreation, administration, and management. </li>
<li>Knowledge of community association development. </li>
<li>Proficient in the use of Microsoft Office software (specifically Word, Excel, Outlook, PowerPoint) and project management/planning software. </li>
<li>Ability to report and motivate employees to accomplish established goals within the related areas of responsibility. </li>
<li>Ability to establish work standards and to evaluate personnel performance. </li>
<li>Ability to prepare and supervise the keeping of a variety of records and reports.</li>
<li>Ability to research problems and prepare written recommendations. </li>
<li>Ability to communicate effectively with others in English both orally and in writing. </li>
</ul>
Benefits:
<ul>
<li>Health insurance</li>
<li>Dental insurance</li>
<li>Vision insurance</li>
<li>Life insurance</li>
<li>Paid time off (vacation, holiday, sick, birthday, community service)</li>
<li>401(k) available</li>
</ul>
 
Requirements:
CMCA or AMS Designation desired 
Previous experience in HOA or Luxury High Rise environment

General Manager, Diamond Heights HOA

<h3>Job Description</h3>
Job Description
 Are you brave enough to be a ghost tour guide? Ready to share incredible experiences in your city as you bewitch and enchant audiences? Then embrace the shadows and become our next ghost tour guide!&nbsp;
Our passion at US Ghost Adventures is enchanting storytelling. We specialize in dark, forgotten, and secret history. We are looking for creatives, history buffs, true crime junkies, and paranormal enthusiasts willing to dive deeper into the dark side of humanity. We thrive on igniting a sense of wonder in every guest on our ghost tours, and as a ghost tour guide you will weave enthralling stories as you lead tours down the ghastly streets of your city.
Ghost Tour Guide Pay &amp; Benefits:
<ul>
<li>$50 - $70 a day/night (including tips) - this depends on the number of tours given</li>
<li>TIPS!! These can range from $20 to over $100 for a 1-2 hour tour</li>
<li>Cash bonuses for good reviews</li>
<li>Free or discounted tours for you and close family/friends all over the country</li>
<li>Flexible schedules, fun part-time work, ability to earn tips in addition to pay</li>
<li>The chance to get to know your city and meet a lot of fun people from all over the country!</li>
</ul>
To learn more about our Ghost Tour Guide here is a short video: 
 Ghost Tour Guide Requirements
<ul>
<li>Qualified candidates should be skilled in public speaking</li>
<li>Applicants should reside near downtown (within 25 miles) and have reliable transportation</li>
<li>Applicants should be passionate about storytelling and history</li>
</ul>
US Ghost Adventures&nbsp;offers entertaining, historic, and authentic ghost tours of the United States' most haunted cities – over 100 cities and counting! We aim to deliver fun yet honest accounts of the hauntings that are so prevalent nationwide. While our stories are derived from historic research, a ghost tour wouldn’t be the same without the ghost stories from our guide network across the country. &nbsp;
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Tour Guide

<h3>Job Description</h3>
Job DescriptionDescription:Guest Room Attendant - Part Time We See You &amp; We Want You On Our Team! The Guest Room Attendant is the unsung hero of the guest experience; however, we will always sing your praises! Specializing in immediate gratification, the WOW factor, attention to every little detail, and the creation and re-creation of ambiance and brilliance, this team member is one of our most important contributors to the guest experience. The Guest Room Attendant is rarely alone in their pursuit of cleanliness. They contribute to guest services and Hotel success through teamwork.*Work alongside a hardworking, fun, and tight-knit team at our incredible Inn and Farm. *Competitive Pay of $ 18.00 with the opportunity for personal and professional growth.*Out-of-this-world benefits (for full-time regular employees) It is important for us that you do what you love to do inside and outside of work. We value YOU, your mind, your spirit, and the balance between work and LIVING. We also would love for you to work with your friends &amp; family; we have a generous referral program and want you to have a blast at work with your colleagues. If this is your next dream job, learn more about the role below and apply online via the link today. We are looking forward to connecting with you!
 
What You Will Tackle:
<ul>
<li>Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and at whatever time of day. </li>
<li>Observing guest reactions and conferring frequently with team members to ensure guest satisfaction. </li>
<li>Maintain positive guest relations at all times. Resolve guest complaints to over-the-moon satisfaction. </li>
<li>Follow hotel policies regarding lost and found items. </li>
<li>Adhere to hotel requirements for guest and team member accidents, injuries, and emergencies. </li>
<li>Continuously promote sanitation, safety, and security efforts. </li>
<li>Encourage Social Media/5-star compliments or reviews on OTA’s. </li>
<li>Ensure guest over-the-moon satisfaction by providing a sparkling-clean, obsessively-organized guest room by: </li>
<li>Making beds. </li>
<li>Dusting. </li>
<li>Vacuuming. </li>
<li>Cleaning and sanitizing bathrooms. </li>
<li>Removing trash, door hangers, and laundry bags. </li>
<li>Organizing promotional materials. </li>
<li>Perform turndown service or other actions to prepare the room for imminent guest arrival (turning on lights and heat in cold weather). </li>
<li>Clean extra rooms above daily quota upon request. </li>
<li>Organizing, maintaining, and taking inventory of linens, cleaning supplies/equipment, and amenities. </li>
<li>Keep all supplies, cleaning materials, and clean linens secure, free of clutter and hazards, and in assigned storage areas where others can find them and prevent losses or damages. </li>
<li>Ensure equipment and facilities are inspected, cleaned, and always in proper operational conditions. </li>
<li>Appropriately notifying a Supervisor or Engineer of maintenance issues. </li>
<li>Inspect, plan, and ensure all materials and equipment are ready for service. </li>
<li>Maintain knowledge of correct maintenance and use of equipment. </li>
<li>Maintain knowledge of and comply with all departmental policies, service procedures, and standards. </li>
<li>Other duties as assigned. </li>
</ul>
 
Requirements:
The Essentials:
<ul>
<li>Must be a United States citizen or possess a valid work permit.</li>
<li>Must be able to read, write, and speak English. Fluency in other languages is beneficial.</li>
<li>Must be able to follow instructions, both verbally and written, accurately.</li>
<li>Ability to work a flexible schedule that may include evenings, weekends, and holidays.</li>
<li>High school diploma or equivalent.</li>
<li>Previous Housekeeping experience is preferred but not required.</li>
</ul>

<h3>Job Description</h3>
Job DescriptionDescription:
Who Are We:
Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 82+ locations. We strive to achieve Planet Fitness’ mission to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment.
 
Who You Are:
All of our Team Members at Planet Fitness share one thing in common – a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone®
 
As a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience! 
 
Benefits
<ul>
<li>On-Demand Pay </li>
<li>Medical, Dental and Vision insurance (full time employees only)</li>
<li>Employee perks and discount program</li>
<li>Free Black Card Membership</li>
<li>401(K) Plan Savings plan</li>
<li>Pay Rate $17.75 per hour</li>
</ul>
As the Front Desk Associate you will:
<ul>
<li>Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in.</li>
<li>Help to promote our Judgement Free Zone® by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.</li>
<li>Resolve member concerns and escalate to a Manager as needed.</li>
<li>Answer phones in a friendly manner and assist callers with their inquiries.</li>
<li>Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.</li>
<li>Perform prospective member calls and tours; assessing their membership needs.</li>
<li>Execute retail transactions with accuracy and drive sales goals.</li>
<li>Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.</li>
<li>Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.</li>
<li>Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.</li>
<li>Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.).</li>
</ul>
Requirements:
What you bring to the table:
<ul>
<li>6-12 months of experience in a customer service environment is preferred</li>
<li>Must be 18 years of age</li>
<li>Willing to become CPR/AED Certified (Training provided by Planet Fitness)</li>
<li>Basic computer proficiency </li>
<li>Ability to lift up to 50 pounds</li>
<li>Ability to walk and stand for prolonged periods of time</li>
<li>Ability to continuously talk in person or on the phone during shift</li>
<li>Will occasionally encounter cleaning chemicals during shift</li>
</ul>
This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.

Front Desk

<h3>Job Description</h3>
Job Description
 Are you brave enough to be a ghost tour guide? Ready to share incredible experiences in your city as you bewitch and enchant audiences? Then embrace the shadows and become our next ghost tour guide!&nbsp;
Our passion at US Ghost Adventures is enchanting storytelling. We specialize in dark, forgotten, and secret history. We are looking for creatives, history buffs, true crime junkies, and paranormal enthusiasts willing to dive deeper into the dark side of humanity. We thrive on igniting a sense of wonder in every guest on our ghost tours, and as a ghost tour guide you will weave enthralling stories as you lead tours down the ghastly streets of your city.
Ghost Tour Guide Pay &amp; Benefits:
<ul>
<li>$60 - $90 a day/night (including tips) - this depends on the number of tours given</li>
<li>TIPS!! These can range from $20 to over $100 for a 1-2 hour tour</li>
<li>Cash bonuses for good reviews</li>
<li>Free or discounted tours for you and close family/friends all over the country</li>
<li>Flexible schedules, fun part-time work, ability to earn tips in addition to pay</li>
<li>The chance to get to know your city and meet a lot of fun people from all over the country!</li>
</ul>
To learn more about our Ghost Tour Guide here is a short video: 
 Ghost Tour Guide Requirements
<ul>
<li>Qualified candidates should be skilled in public speaking</li>
<li>Applicants should reside near downtown (within 25 miles) and have reliable transportation</li>
<li>Applicants should be passionate about storytelling and history</li>
</ul>
US Ghost Adventures&nbsp;offers entertaining, historic, and authentic ghost tours of the United States' most haunted cities – over 100 cities and counting! We aim to deliver fun yet honest accounts of the hauntings that are so prevalent nationwide. While our stories are derived from historic research, a ghost tour wouldn’t be the same without the ghost stories from our guide network across the country. &nbsp;
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HyVhOUWRqQ

<h3>Job Description</h3>
Job DescriptionBenefits/Perks
<ul>
<li>Flexible Scheduling</li>
<li>Career Advancement Opportunities&nbsp;</li>
<li>Competitive Compensation</li>
</ul>
Job Summary We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.&nbsp; Responsibilities
<ul>
<li>Monitor the maintain knowledge of hotel operations and activities</li>
<li>Take reservations and answer questions via phone, email, and in-person</li>
<li>Build rapport with guests and identify their needs through friendly conversation and open-ended questions</li>
<li>Describe the features and amenities of guest rooms</li>
<li>Ensure compliance with health and quality standards</li>
</ul>
Qualifications&nbsp;
<ul>
<li>Friendly and outgoing personality</li>
<li>Familiarity with hospitality industry standards</li>
<li>Proficient in English; knowledge of other languages is a plus</li>
<li>Computer literacy</li>
<li>Able to resolve issues with a customer-focused orientation</li>
<li>Able to lift 30 pounds</li>
</ul>

Front Desk Agent

<h3>Job Description</h3>
Job DescriptionWe are seeking an experienced and customer-focused Motel Manager to oversee the daily operations of our property. The Motel Manager will be responsible for ensuring exceptional guest experiences, maintaining a safe and welcoming environment, and managing staff and resources efficiently. This role requires a hands-on leader who thrives in a fast-paced environment and is committed to upholding high standards of service, cleanliness, and hospitality.Key Responsibilities:
<ul>
<li>Oversee day-to-day operations of the motel, including front desk, housekeeping, maintenance, and guest services.</li>
<li>Recruit, train, schedule, and supervise staff to ensure smooth operations.</li>
<li>Manage reservations, check-ins, and check-outs while maintaining a positive guest experience.</li>
<li>Handle guest inquiries, complaints, and issues promptly and professionally.</li>
<li>Monitor property appearance and coordinate with housekeeping and maintenance teams to ensure rooms and facilities meet cleanliness and quality standards.</li>
<li>Develop and implement policies, procedures, and best practices to improve efficiency and guest satisfaction.</li>
<li>Manage budgets, control costs, and oversee financial reporting including payroll, accounts receivable, and vendor payments.</li>
<li>Ensure compliance with safety, health, and legal regulations.</li>
<li>Coordinate marketing strategies to increase occupancy and revenue.</li>
<li>Build and maintain relationships with vendors, contractors, and local partners.</li>
</ul>
Qualifications:
<ul>
<li>Previous management experience in hospitality, hotel/motel operations, or a related field required.</li>
<li>Strong leadership, organizational, and communication skills.</li>
<li>Excellent problem-solving abilities with a customer-first mindset.</li>
<li>Proficiency in motel/hotel management software and Microsoft Office Suite.</li>
<li>Ability to manage budgets, financial reports, and operational costs.</li>
<li>Flexibility to work evenings, weekends, and holidays as needed.</li>
<li>High school diploma or equivalent required; degree in Hospitality Management or related field preferred.</li>
</ul>

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