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<h3>Job Description</h3>
Job DescriptionDescription:
Community Health Centers of America (CHCA) provides dependable and affordable healthcare for underserved regions. As a Federally Qualified Health Center, we’re expanding our reach in California, ensuring every community member has access to compassionate care. Community Health Centers of America began its journey in 2019 as a 501(c)(3) non-profit organization and continues to grow. Our mission? Providing accessible and affordable healthcare for all, today and every day.
 
CHCA is seeking a full-time Medical Office Assistant to join our Skilled Nursing Facility Practice team at our Fair Oaks office. As Medical Office Assistant, you will provide vital administrative support for our operations within Skilled Nursing Facilities (SNFs). You will be responsible for a range of tasks, including coordinating appointments, preparing reports, auditing records, managing incoming calls, processing data requests, maintaining electronic records, and handling correspondence. This is a fast-paced environment with a strong commitment to excellence, where attention to detail, adaptability, and a proactive attitude are essential for success.
 
This role offers the opportunity to make a meaningful impact in a dynamic and rewarding environment. If you are a motivated individual with a passion for excellence and a commitment to providing top-tier administrative support. The regular work schedule will be Monday - Friday.
 
Key Responsibilities:
<ul>
<li>Coordinate Provider Appointments: Coordinate appointments for specialty providers (dental, podiatry, mental health, etc) with facilities. Ensure all patients are scheduled and seen within Title 22 Regulations. Ensure all patient services and billing information is collected and submitted timely and accurately.</li>
<li>Administrative Support: Efficiently manage data entry, prepare reports, and process invoices.</li>
<li>Communication: Professionally handle incoming calls, respond to information requests, and liaise with clients as required.</li>
<li>Records Management: Verify, file, and maintain medical records electronically, ensuring accuracy and confidentiality.</li>
<li>Documentation: Draft and type correspondence, process death certificates, distribute documents, and maintain organized filing systems.</li>
<li>Software Use: Work across various systems, including Point Click Care, eCW, Excel, and Word.</li>
<li>Compliance: Adhere to appropriate legal, ethical, and professional standards in all interactions and documentation.</li>
<li>Miscellaneous Duties: Take on additional tasks or responsibilities as assigned to support the smooth running of the practice.</li>
</ul>
Join us and make a difference in the lives of our patients by ensuring they receive the highest level of care.
 
Benefits:
<ul>
<li>Competitive compensation</li>
<li>Comprehensive heath benefits (medical, dental, vision, life &amp; voluntary)</li>
<li>401(k) with generous matching</li>
<li>Employee assistance program</li>
<li>Vacation, paid holidays and paid sick time</li>
</ul>
 
Requirements:
Qualifications:
<ul>
<li>3 years related experience in a healthcare office or Skilled Nursing Facility environment</li>
<li>Familiarity with medical and dental terminology and EHR systems (eCW preferred)</li>
<li>Proficiency with Microsoft Office, particularly Excel and Word</li>
<li>Experience with medical billing/coding/documentation preferred</li>
<li>Medical Assistant or Medical Office Assistant certificate preferred</li>
<li>High school diploma or GED required, Bachelors preferred</li>
<li>Attention to detail</li>
<li>Basic administrative and clerical operations knowledge</li>
<li>Computer skills, including a high level of proficiency and knowledge in Microsoft Office (especially Word and Excel), computer operating system knowledge, and general familiarity with internet and email</li>
<li>Effective communication, both written and verbal</li>
<li>Excellent organizational and follow up skills</li>
<li>Self-starter and works effectively alone or in a team</li>
<li>Valid driver's license with automobile insurance</li>
</ul>

Medical Office Assistant - SNF Practice

<h3>Job Description</h3>
Job Description
Exciting Opportunity to Make a Difference!
Are you someone who thrives on making a positive impact and helping others succeed? Join our team at Alora Behavioral Health as an ABA Behavior Technician and be part of an inspiring journey where every day brings new opportunities to change lives for the better. As an Behavior Technician, you'll work one-on-one with clients to help them reach developmental milestones and improve their quality of life. This rewarding role offers hands-on experience in behavioral health, opportunities for professional growth, and the chance to make meaningful connections with clients and their families. Join a collaborative team and make a lasting impact in a career with purpose and growth potential.
 
Why Choose Alora Behavioral Health?
<ul>
<li>Competitive Compensation: A competitive starting pay ranging from $21.00/hour to $25.00/hour, with room to grow and advance as you gain experience.</li>
<li>Comprehensive Training: Receive top-notch paid training to equip you with the skills and confidence needed to excel in your role, ensuring you're fully prepared to make a meaningful impact from day one.</li>
<li>Supportive Environment: Enjoy the support of experienced supervisors and managers who are dedicated to helping you succeed, along with access to resources and tools to support your growth and development.</li>
<li>Flexibility and Balance: Benefit from flexible part-time and full-time options and potential weekend shifts, allowing you to tailor your schedule to fit your lifestyle and commitments.</li>
<li>Career Growth Opportunities: Take advantage of our career development programs, including potential BCBA Supervision hours for qualifying candidates, and pave your path to success within our organization.</li>
<li>Employee Benefits: Access to paid sick leave, college tuition discounts with select partner schools, and ongoing training and development opportunities to enhance your skills and advance your career.</li>
</ul>
 
Responsibilities:
<ul>
<li>Deliver direct implementation of ABA services under the direction of a Supervisor/BCBA.</li>
<li>Collect data on goals throughout the session as set forth in the treatment plan.</li>
<li>Work in various settings, including home, community, school, clinic, or other assigned locations, with individuals with autism or related disabilities.</li>
<li>Address problem behaviors using positive behavior support techniques developed by a Supervisor and BCBA.</li>
<li>Assist with caregiver support and training as needed.</li>
<li>Arrive on time for scheduled sessions and end sessions punctually.</li>
<li>Submit timecards and complete clinical notes for each session on time per company policy.</li>
<li>Collaborate with Supervisors and BCBAs.</li>
<li>Follow all ethical standards related to ABA service delivery and adhere to company policies and procedures.</li>
<li>Assist with new hire training by providing overlaps and shadowing opportunities.</li>
</ul>
Qualifications and Requirements:
<ul>
<li>Education: High School Diploma/GED or equivalent.
<ul>
<li>Preferred Education: Currently enrolled in college or has completed some college coursework.</li>
</ul>
</li>
<li>Experience: Minimum of 6 months of work experience or exposure to individuals with disabilities (direct job experience preferred but not required).</li>
<li>Availability: At least 15 hours available during afternoons and evenings. Sessions typically occur between 3:00 pm and 8:00 pm but may vary.</li>
<li>Age Requirement: Must be 18 years or older.</li>
<li>Transportation: Must have a valid drivers license and proof of auto insurance (compensation provided for travel time).</li>
<li>Requirements: Must successfully pass a criminal background check, TB tests, pre-employment Physical/Fit for Duty exam, and provide or obtain proof of immunity to MMR and Varicella as part of onboarding.</li>
</ul>
 
Join Our Team Today and Start Making a Difference!
If you're ready to embark on an exciting career where you can make a real difference and be part of a supportive team that's committed to your success, we want to hear from you! Apply now to become an ABA Behavior Technician with Alora Behavioral Health and take the first step towards a rewarding journey of helping others and building stronger communities.
 
EEO Statement
Alora Behavioral Health is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, or any other characteristic protected by law.
 
ADA Accommodation
Alora Behavioral Health is committed to providing reasonable accommodations to individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws. If you require accommodation due to a disability to participate in the application process, please contact HR at <a href="mailto:hr@alorabh.com" target="_blank">hr@alorabh.com</a> to request assistance.

Behavior Technician

<h3>Job Description</h3>
Job Description
About Amen Clinics:
Dr. Daniel Amen, the founder of Mindworks Innovations, Inc., is one of America’s leading psychiatrists and brain health experts. He has authored or coauthored 70 professional articles and more than 30 books, including the New York Times mega-bestseller Change Your Brain, Change Your Life. He has appeared on numerous television shows, including Dr. Phil, Larry King, Dr. Oz, The Doctors, and The View. His TedTalk has more than 16 million views on YouTube, and The Washington Post has since called Dr. Amen “America’s most popular psychiatrist.”
For over 30 years, Mindworks Innovations, Inc. has treated mental health conditions of all kinds using Dr. Amen’s combination of psychiatry and brain imaging. Now, his nine clinics across the United States treat over 7,000 patients a month and have collected the world’s largest database of functional brain scans relating to behavior, totaling over 160,000 scans on patients from 155 countries.
During the global pandemic, the clinics have seen a surge of new patients and are experiencing their highest patient volume in company history. We are needed now more than ever.
Job Description and Purpose:

The Patient Experience Coordinator (PEC) plays a critical role in creating a welcoming, warm, and professional environment for patients at Amen Clinics. As the first point of contact, the PEC sets the tone for each patient’s experience, ensuring they feel comfortable, supported, and informed from check-in through the start of their evaluation. 
This position focuses entirely on enhancing the patient's experience, answering questions, and ensuring a smooth and relaxing visit. The PEC is dedicated to delivering excellence in service, aligning with Amen Clinics’ mission of providing compassionate, brain-based mental health care. 

Essential Duties and Responsibilities:

<ul>
<li>Create a Warm &amp; Welcoming Environment – Greet patients with a friendly, compassionate, and professional demeanor, making them feel at ease.</li>
</ul>
<ul>
<li>Guide Patients Through Their Visit – Clearly explain what to expect during their evaluation, reducing uncertainty and anxiety.</li>
</ul>
<ul>
<li>Check-In &amp; Check-Out Patients Efficiently – Ensure a seamless, stress-free process by verifying patient information and providing necessary forms.</li>
</ul>
<ul>
<li>Schedule &amp; Confirm Appointments – Assist patients in scheduling and rescheduling appointments while ensuring they understand next steps.</li>
</ul>
<ul>
<li>Answer Patient Inquiries with Care – Respond to phone calls and emails in a timely manner, offering clear, empathetic, and informative communication.</li>
</ul>
<ul>
<li>Ensure a Calm, Organized Front Office – Maintain a professional, welcoming environment in the reception area.</li>
</ul>
<ul>
<li>Process Payments &amp; Provide Billing Support – Collect patient payments and provide guidance on financial policies in a professional manner.</li>
</ul>
<ul>
<li>Maintain Patient Confidentiality – Handle patient information with the highest level of discretion, ensuring compliance with HIPAA/HITECH regulations.</li>
</ul>
<ul>
<li>Assist with additional administrative tasks as needed to support the front desk and clinic operations. </li>
</ul>
Qualifications and Requirements:

<ul>
<li>Education: High School Diploma required; College coursework or an Associate’s Degree in healthcare, hospitality, or customer service-related fields preferred.</li>
</ul>
<ul>
<li>Experience: Minimum 2 years of experience in a customer service, hospitality, or healthcare front desk role. </li>
</ul>

Knowledge, Skills, and Abilities:

<ul>
<li>Passion for Patient Care – Ability to make patients feel comfortable, valued, and supported.</li>
</ul>
<ul>
<li>Strong Communication Skills – Excellent verbal, written, and interpersonal skills with a professional yet warm approach.</li>
</ul>
<ul>
<li>Customer Service Excellence – Experience in providing outstanding customer service in healthcare, hospitality, or high-touch service industries.</li>
</ul>
<ul>
<li>Organizational &amp; Multitasking Skills – Ability to manage multiple tasks, maintain attention to detail, and prioritize effectively.</li>
</ul>
<ul>
<li>Tech-Savvy &amp; Detail-Oriented – Comfortable working with Electronic Medical Records (EMR), scheduling systems, and Microsoft Office.</li>
</ul>
<ul>
<li>Ability to Stay Calm &amp; Professional – Skilled in handling patient concerns with empathy and professionalism.</li>
</ul>
<ul>
<li>Strong interpersonal skills, attention to detail, and the ability to multitask in a fast-paced environment.</li>
</ul>

Dress Code Requirements:

<ul>
<li>Amen Clinics-branded black scrubs (Brand – BarcoOne) must be worn Monday through Thursday.</li>
</ul>
<ul>
<li>Employees will receive four (4) tops and four (4) bottoms (style of choice) upon hire.</li>
</ul>
<ul>
<li>One additional set will be provided annually on the employee's work anniversary. </li>
</ul>

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
<ul>
<li>Sitting for long periods of time</li>
<li>Frequent typing and viewing of computer screen</li>
<li>Frequent use of hands and fingers with machines, such as computers, copiers, fax machines, scanners, and telephones.</li>
<li>Frequent hearing, listening, and speaking in person</li>
<li>Occasionally required to stand, walk, reach with hands and arms, stoop or bend</li>
</ul>

Work Environment:

The work environment described here is representative of those encountered by an employee while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
<ul>
<li>Work indoors in a temperature-controlled environment.</li>
<li>The noise level is usually moderate.</li>
</ul>

Patient Experience Coordinator

<h3>Job Description</h3>
Job DescriptionBeverly Hills Cancer Center vigorously strives to be among the world's best health centers in our pursuit of total health and wellness by delivering leading-edge medicine in a truly compassionate manner. By combining breakthrough research with advanced diagnostic technologies and a variety of treatment modalities, our dedicated medical professionals provide uniquely comprehensive care to those with cancer and other life-threatening diseases. Our spacious, modern facility offers state-of-the-art medicine in an aesthetic, comfortable environment. If you are looking for an amazing opportunity at the top health center to help patient care, please apply today.
ESSENTIAL DUTIES
<ul>
<li>Provide receptionist services such as greeting patients, answering phones and directing calls, forwarding calls, leaving voicemails, emailing, and generating tasks in EMR.</li>
<li>Plan, organize, direct and schedule patient's internal appointments based upon orders.</li>
<li>Coordinate and track external referrals.</li>
<li>Verification of Insurance and entering information into EMR.</li>
<li>Collection of payments.</li>
<li>Requesting Authorizations.</li>
<li>Coordinate obtaining and sending medical records requested.</li>
<li>Monitor daily clinic schedules in accordance with scheduling protocols.</li>
<li>Provide strong alliance and acts as a liaison with all medical staff (including physicians) and all ancillary departments of BHCC.</li>
<li>Excellent customer service skills and communication skills.</li>
</ul>
REQUIREMENTS
<ul>
<li>A Bachelor's degree required.</li>
<li>Minimum of two years of patient front office and/or billing experience and knowledge of insurance verification/authorization process required.</li>
<li>Exposure in an oncology or imaging/radiology experience preferred.</li>
<li>Excellent computer skills and EMR knowledge.</li>
<li>Spanish speaking candidate highly preferred.</li>
<li>Medical records experience preferred.</li>
</ul>
Benefits
We offer competitive salaries and a diverse blend of benefits and incentives. Benefits include:
<ul>
<li>Health, dental, and vision insurance</li>
<li>401k matching</li>
<li>FSA</li>
<li>Company-sponsored life insurance</li>
<li>Voluntary supplemental life insurance</li>
<li>Voluntary short-term / long-term disability options</li>
<li>Flex PTO &amp; paid holidays</li>
<li>Employee recognition programs</li>
<li>Team building events &amp; employee appreciation lunches</li>
<li>Referral bonus programs</li>
<li>Job training, professional development, &amp; continued education</li>
</ul>
About the Practice and Mission 
At the Beverly Hills Cancer Center, our primary goal is to cure every patient's cancer. Since we know that in many cases advanced-stage cancers cannot be cured, our next goal is to make cancer a chronic disease, with which our patients can live and lead relatively normal lives. We accomplish our goals daily in our Los Angeles facility, which provides state-of-the-art, cutting-edge medical treatment, and caring attention to the mind, body and soul of each and every patient. With this fusion of science and caring, we aim to provide our patients with the best possible healing, and pride ourselves for being one of the best cancer treatment centers internationally.
As a private, comprehensive facility, Beverly Hills Cancer Center provides state-of-the-art cancer treatment under one roof. Our facilities include an innovative radiation oncology center, a soothing and spacious infusion center, a full-service diagnostic imaging center (with MRI, CT, PET/CT, and Bone Scan technology), and a complete, award-winning diagnostic laboratory. We also conduct some of the world’s leading clinical trials for cancer treatment right here in our facility — making ours one of the top cancer centers in Los Angeles and worldwide.
Driven by our unique model and goal to provide exceptional and personalized care, we have become the only private comprehensive cancer treatment facility in Southern California. By combining advanced treatment modalities and technologies, in a soothing environment with caring physicians and staff, we are able to provide maximum peace of mind for patients. While such things may seem like a luxury to some, here at the Beverly Hills Cancer Center we understand that a tranquil, stress-free environment is integral to the healing process.
Beverly Hills Cancer Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience (including specific industry), education, specialty and training. This pay scale is not a promise of a particular wage.

Patient Care Coordinator (Oncology or Imaging Experience)

<h3>Job Description</h3>
Job DescriptionDescription:
The Patient Care Coordinator is responsible for providing exceptional customer service to patients, ensuring positive and professional interactions. This role involves managing patient inquiries, supporting therapy compliance, coordinating medication deliveries, and facilitating effective communication between patients, healthcare providers, and internal teams. The Patient Care Coordinator utilizes electronic health records and pharmacy systems to document and manage patient information, ensuring accuracy and continuity of care.
Duties and Responsibilities
<ul>
<li>Uphold high standards of customer service by ensuring all patient interactions are handled professionally and positively, contributing to patient satisfaction and retention.</li>
<li>Access, update, and maintain accurate patient information using electronic health record (EHR) systems and the CareTend pharmacy system.</li>
<li>Use basic medical terminology to communicate effectively with patients and medical professionals, addressing questions, concerns, and inquiries in a timely manner.</li>
<li>Initiate regular check-ins with patients to ensure they are adhering to their prescribed treatment plans, manage medication refills, and provide ongoing support to maintain therapy compliance.</li>
<li>Coordinate with patients and prescriber offices to schedule medication deliveries, ensuring continuity of therapy and maintaining trusted customer relationships.</li>
<li>Utilize the CareTend pharmacy system to document case activity, patient communications, and correspondence, ensuring the completeness and accuracy of patient records.</li>
<li>Identify and escalate issues involving complex clinical matters to the appropriate clinical team when necessary.</li>
<li>Facilitate communication between patients, prescriber offices, and internal teams by transmitting status updates, triage notifications, and the necessary documentation to support patient therapy compliance.</li>
<li>Other duties as assigned by Supervisor. </li>
</ul>
 
Requirements:
<ul>
<li>Strong verbal and written communication skills.</li>
<li>Bilingual Spanish is highly preferred but not required.</li>
<li>Ability to utilize medical terminology to communicate with patients and healthcare professionals.</li>
<li>Excellent organizational skills, with a strong attention to detail.</li>
<li>Proficient in Microsoft Office Suite (Word, Excel, Outlook).</li>
<li>Ability to multi-task and work well under pressure in a fast-paced environment.</li>
<li>Self-motivated and able to work both independently and as part of a team. </li>
</ul>
Education and Experience Requirements
<ul>
<li>Experience using electronic health records (EHR) systems.</li>
<li>1+ years of experience in customer service or patient care coordination.</li>
<li>Specialty Pharmacy experience is highly preferred.</li>
<li>IVIG scheduling and care coordination experience is highly preferred.</li>
<li>Experience with CareTend pharmacy system is highly preferred. </li>
</ul>

Patient Care Coordinator

<h3>Job Description</h3>
Job Description
Job purpose
Chinatown Service Center (CSC) is a multi-service, community health center, which provides compassionate, multi-lingual and culturally sensitive care to the communities of Chinatown, San Gabriel Valley and beyond. Our mission is to provide outstanding services and advocacy that promote better quality of life and equal opportunity for immigrants and other communities. 
Under the direct supervision of the clinic operations manager the patient care coordinator (PCC) will maintain smooth patient flow through communication between patient, provider, Medical Assistant (MA) and other clinic support staff as well as ensuring proper eligibility of insurance coverage. 
Duties and responsibilities
<ul>
<li>Provide excellent internal and external customer service</li>
<li>Process calls according to purpose of call and/or forward urgent calls to appropriate personnel or department.</li>
<li>Perform administrative skills such as creating, managing and scheduling appointments.</li>
<li>Coordinate communication utilizing a variety of tools (e-mail, EMR, Teams, etc) with colleagues and care teams.</li>
<li>Verify patient’s appointment on CSC’s electronic medical record (EMR), NextGen and accurately obtain patient information, verify insurance coverage and prepare encounter.</li>
<li>Check and correct any additional system alerts in NextGen.</li>
<li>Receive patient payments such as co-pays, outstanding balances, guarantor payments and assign to the correct patient accounts.</li>
<li>Participate in quality improvement projects.</li>
<li>Check to make sure that Financial Screening, program enrollment, and verification is completed in check-in.</li>
<li>Ability to speak clearly, distinctly, and pleasantly on telephone and face-to-face patient encounters while maintaining professionalism.</li>
<li>Screen telephone calls to ensure routing to the appropriate department or individual(s).</li>
<li>Assist with appointment cancellation and rescheduling and conducting reminder calls.</li>
<li>Ensure complete and accurate data entry during telephone patient registration process.</li>
<li>Provide general information (e.g. directions, scope of services, available programs) to patients and/or customers.</li>
<li>Forward patient concerns and feedback to appropriate personnel within the Community Health Center for resolution and optimization of clinic efficiency.</li>
<li>Provide assistance and information to patient when requested.</li>
<li>Assist in data collection for Clinic Operations’ performance measure.</li>
<li>Make, cancel, and reschedule appointments as needed.</li>
<li>Comply with HIPAA/HITECH/OSHA and CMS regulations.</li>
<li>Other duties as assigned.</li>
</ul>
Qualifications
<ul>
<li>High School Diploma or GED</li>
<li>1 Year minimum working experience in front clinic office functions, patient scheduling and registration, is preferred.</li>
<li>Proficiency in written and verbal English and targeted language.</li>
<li>Able to work effectively while multi-tasking.</li>
<li>Bilingual in English and Spanish or Mandarin/Cantonese preferred</li>
</ul>

PATIENT CARE COORDINATOR

<h3>Job Description</h3>
Job Description
Doctor of Pharmacy (PharmD) degree, active Pharmacist license, and minimum 1+ years Pharmacist experience required. Applicants who do not meet these qualifications will not be considered. 
Inpatient Staff Pharmacist Job Irvine, CA.
A respected medical facility is currently seeking an amazing candidate for a hospital Staff Pharmacist job. Join this team of highly trained professionals and sharpen your RPh skills. Pharmacists are the back bone of medicine knowledge, consulting and dispensing. Bring your expertise in health care to this hospital.
Responsibilities:
<ul>
<li>Candidate will work in the acute care setting; order verification, pharmacokinetic dosing and medical consultation will be a part of the general job duties. </li>
<li>This hospital really needs your expertise as a consultant in medicine. You will be able to serve this amazing munity and bring your helping hand around the world. </li>
<li>Monitoring pharmacy techs would be another daily duty for you. Work together with your colleagues in the field of medicine and help lives. </li>
</ul>
Experience:
<ul>
<li>1-2+ years experience in an inpatient hospital setting is highly preferred but not required. Prior hospital experience is extremely important. </li>
<li>PGY-1 / PGY-2 a plus but not required. </li>
</ul>
Required:
<ul>
<li>Current State License </li>
</ul>
Employment Type:
<ul>
<li>Full-time, Contract </li>
</ul>
Work Hours: 7on 7 off - Days
pensation: $70-$100/hr, plus full medical benefits, PTO, and more!
To speak about this job, or to touch base about any of our other travel or permanent opportunities, give me a call at the number below today. You can also expedite the process by sending a copy of your resume and filling out a skills checklist at the following link: <a href="http://www.soliant./skillschecklist/" target="_blank">http://www.soliant./skillschecklist/</a>
Contact:
Thomas Tatham
Senior Pharmacy Recruiter
Thomas.tatham@solaint.

Irvine CA Hospital Pharmacist

<h3>Job Description</h3>
Job Description
Starting salaries are set in accordance with our compensation plan, which considers multiple individual and organizational factors, including internal equity. To uphold pay equity in alignment with the compensation plan, starting salary ranges are not negotiable. Before applying, please ensure that the compensation for this position meets your needs.
 
Our Mission
To promote the well-being of the underserved by providing access to high-quality healthcare for all, regardless of ability to pay. Our services, activities and governance reflect the Islamic values and moral principles which inspired our founders. These include the core values which are universally shared and revered by society at large: Service, Compassion, Human Dignity, Social Justice, and Ethical Conduct. 
Working at UMMA
UMMA is looking for passionate and mission-driven Staff who look to make an impact on the lives of our patients and the members of our community. These roles include Physicians and Medical Staff, Behavioral Health Staff, Administration, and more! For more information on the services we provide, Click Here
Benefits and Compensation
UMMA offers a competitive compensation and benefits package with comprehensive and cost-effective medical plans. Benefits package includes Medical, Dental, Vision, AD&amp;D and Supplemental Life Insurance, Employee Assistance Program Tuition Reimbursement, loan repayment opportunities, 403(b) savings plan, employee discounts, extended lunch on Fridays, and more!. Our compensation plan also includes paid Holidays, Paid Time Off (accruals begin on the first day of hire), Employee Recognition, and more!!
SUMMARY
The Clinic Supervisor is responsible for the overall day-to-day operational leadership of the Florence Clinic. This role provides direct management oversight of clinic operations, clinical support services, and non-clinical staff, ensuring the clinic functions efficiently, safely, and in alignment with organizational policies, regulatory requirements, and patient-centered standards of care.
The Clinic Supervisor serves as the on-site operational leader and works closely with providers, clinic staff, and leadership to support patient flow, staffing coverage, facility operations, and service excellence. This position directly supervises the Clinic Lead and has management responsibility for all non-licensed and licensed clinical support staff, including front office, back office, medical records, and enrollment staff.
This is an exempt position expected to take full ownership of clinic operations and to provide coverage and operational support at other clinic sites when needed, with primary responsibility at the Florence Clinic.
ESSENTIAL DUTIES

CLINIC OPERATIONS &amp; LEADERSHIP
<ul>
<li>Oversee daily operations of the Florence Clinic, ensuring efficient, high-quality, and patient-centered services.</li>
<li>Provide direct supervision and leadership oversight to the Clinic Lead and all non-clinical and clinical support staff.</li>
<li>Serve as the primary on-site operational point of contact for providers, clinic staff, and leadership.</li>
<li>Ensure adequate staffing coverage, manage schedules, and coordinate cross-coverage when needed.</li>
<li>Support clinic start-up, ramp-up, and stabilization activities as applicable.</li>
<li>Step in to support or cover operational needs at other clinic sites when required.</li>
<li>Directly manage front office, back office, medical records, and enrollment staff.</li>
<li>Oversee hiring, onboarding, training, coaching, performance management, and corrective action for assigned staff.</li>
<li>Conduct regular check-ins, annual evaluations, and performance improvement plans as needed.</li>
<li>Foster a positive, accountable, and collaborative clinic culture.</li>
<li>Ensure staff are trained and compliant with clinic workflows, policies, and procedures.</li>
<li>Collaborate with leadership on staffing models and workforce planning.</li>
</ul>
ADMINISTRATIVE &amp; SYSTEMS OVERSIGHT
<ul>
<li>Ensure clinic operations comply with organizational policies, contracts, grant requirements, and regulatory standards.</li>
<li>Maintain oversight of personnel documentation including licenses, certifications, trainings, and required clearances.</li>
<li>Monitor clinic workflows and patient flow to reduce wait times and operational barriers.</li>
<li>Oversee patient registration processes, medical records management, enrollment activities, and cash reconciliation.</li>
<li>Ensure timely and accurate completion of reports, logs, and operational documentation.</li>
<li>Support optimization and adherence to EMR workflows and operational systems.</li>
</ul>
QUALITY, COMPLIANCE &amp; PERFORMANCE
<ul>
<li>Support quality improvement initiatives related to clinic operations, patient experience, and access to care.</li>
<li>Ensure readiness for audits, site visits, and regulatory reviews.</li>
<li>Identify operational risks and implement corrective action plans as needed.</li>
<li>Collaborate with leadership and Quality Improvement staff to address non-compliance issues.</li>
<li>Ensure high patient satisfaction with non-provider interactions.</li>
</ul>
FACILITIES &amp; SITE OVERSIGHT
<ul>
<li>Assume responsibility for day-to-day facility operations at the Florence Clinic.</li>
<li>Coordinate facility maintenance, safety, security, keys, and access control.</li>
<li>Monitor clinic supplies and equipment and coordinate procurement and repairs.</li>
<li>Serve as the point of contact for IT and operational issues at the site, coordinating with vendors as needed.</li>
<li>Ensure the clinic environment supports safe, efficient, and dignified patient care.</li>
</ul>
SECONDARY DUTIES
<ul>
<li>Perform duties of subordinate staff when necessary to maintain clinic operations.</li>
<li>Assist with clinic coverage, special projects, and operational initiatives as assigned.</li>
<li>Perform related duties as requested by supervisor.</li>
</ul>
SUPERVISORY RESPONSIBILITY
<ul>
<li>Directly supervises the Clinic Lead and all assigned clinical support and non-clinical staff.</li>
<li>Provides guidance, training, and operational support to providers and clinic teams.</li>
<li>Accountable for staffing performance, workflow adherence, and operational outcomes at the Florence Clinic.</li>
</ul>
SERVICE VALUES

All employees are expected to provide the very highest level of service to Clinic patients and their families. In addition, their work ethic is expected to reflect the Islamic values and moral principles that inspired its founders. These include the core values that are universally shared and revered by society at large:
Service
Compassion
Human Dignity
Social Justice
Ethical Conduct

 

ENVIRONMENT

The environment for this position is medical clinic that is clean and comfortable. It may include some minor annoyances such as noise, odors, drafts, etc. The incumbent is in a non- confined setting in which he or she is free to move about at will.
The employee may occasionally be exposed to emotional patients/family members.
PHYSICAL ACTIVITY

In the course of performing this work, the incumbent:
<ul>
<li>Will spend substantial time standing, sitting, speaking and listening</li>
<li>Will reach, stoop, bend, kneel, crouch, lift supplies and equipment</li>
<li>Must regularly lift and/or move up to 25 pounds, and occasionally lift and/or move patients for which he/she must obtain assistance</li>
<li>Must use personal protective supplies/equipment in accordance with policies</li>
</ul>
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
EQUIPMENT &amp; SOFTWARE OPERATION

The incumbent in this position may operate any/all of the following equipment:
<ul>
<li>Multiple-line Telephone, fax</li>
<li>Computer, printer and related equipment</li>
<li>Copy machine</li>
<li>Credit Card Machine</li>
</ul>
 
Computer software may include any or all of the following:
<ul>
<li>EMR-eClinical Works</li>
<li>Microsoft Office</li>
<li>Microsoft Excel</li>
<li>Internet Explorer</li>
</ul>
POSITION REQUIREMENTS

These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this job. Individual abilities may result in some deviation from these guidelines.
To perform effectively in this position, the incumbent must have:
<ul>
<li>These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this job. Individual abilities may result in some deviation from these guidelines.
To perform effectively in this position, the incumbent must have:
<ul>
<li>Minimum of 3–5 years of clinic management or healthcare leadership experience, preferably in an outpatient or community health setting.</li>
<li>Medical Assistant (MA) or Licensed Vocational Nurse (LVN) background preferred, but not required.</li>
<li>Demonstrated experience managing clinic operations, staff supervision, and patient flow.</li>
<li>Strong understanding of healthcare operations, compliance, and clinic workflows.</li>
<li>Proven leadership, problem-solving, and decision-making skills.</li>
<li>Ability to manage competing priorities in a fast-paced clinical environment.</li>
<li>Excellent communication, organizational, and interpersonal skills.</li>
<li>Proficiency with EMR systems and standard office software.</li>
<li>Ability to maintain confidentiality and discretion with sensitive patient and staff information.</li>
<li>Valid California driver’s license and ability to travel between sites as needed.</li>
<li>The incumbent must be able to perform this job safely, without endangering her/his health and safety or those of others.</li>
</ul>
</li>
</ul>
<ul>
<li>Healthcare Personnel Requirements for vaccinations and preventative testing: Hep B, Influenza, MMR, TDAP, TB, Covid-19 vaccination and booster.</li>
</ul>

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