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<h3>Job Description</h3>
Job Description
Summary
The Medical Biller for Cal AIM Services is responsible for accurately billing and processing claims for Enhanced Care Management (ECM), Recuperative Care, Community Supports (CS), detox billing, and other Cal AIM-related services. This role ensures timely claim submission, compliance with DHCS and Managed Care Plan (MCP) requirements, and effective coordination with clinical, administrative, and data teams to support revenue integrity.
Essential Functions
<ul>
<li>Prepare, submit, and track claims for ECM, Recuperative Care, Community Supports, detox billing, and other Cal AIM service lines.</li>
<li>Verify eligibility and authorization requirements for all Cal AIM beneficiaries.</li>
<li>Ensure documentation meets Cal AIM billing standards, including encounter data, activity logs, and service notes.</li>
<li>Reconcile encounters and claims to identify discrepancies or missing documentation.</li>
<li>Process claims corrections, resubmissions, and voids as needed.</li>
<li>Collaborate with ECM/CS/RCP program staff, care managers, and supervisors(stakeholders) to clarify documentation needs and share reconciliation reports of reimbursements.</li>
<li>Communicate with Managed Care Plans regarding claim follow-up, denials, Appeals and payment discrepancies.</li>
<li>Provide feedback and training to program staff regarding billing requirements and documentation best practices.</li>
<li>Maintain accurate records of claims, payments, denials, Appeals and adjustments.</li>
<li>Generate billing reports, productivity summaries, and revenue tracking related to Cal AIM services.</li>
<li>Support audits and data validation efforts as required.</li>
<li>On time, completion of assigned training and policies.</li>
<li>Performs other duties as assigned.</li>
</ul>
Qualifications
<ul>
<li>High school diploma or equivalent.</li>
<li>5-7 years of medical billing experience.</li>
<li>Knowledge of Medi-Cal or Medicaid billing processes.</li>
<li>Strong data entry accuracy and attention to detail.</li>
<li>Ability to review clinical documentation and apply billing rules.</li>
<li>Experience with CalAIM, ECM, or Community Supports billing.</li>
<li>Familiarity with DHCS/health plan portals.</li>
<li>Proficient computer skills, with intermediate proficiency in MS Office (Word, Excel, and PowerPoint)</li>
</ul>
The Pay Rate for this role is based on several factors including the candidate's experience, qualifications, and internal equity. The initial offer usually falls between the minimum and midpoint of the applicable salary range. Pay Band N5: $25.71 – $34.06 (Midpoint: $29.65).

Medical Biller - Cal AIM

<h3>Job Description</h3>
Job DescriptionOur medical facility on Catalina Island is seeking a dedicated and compassionate Medical Assistant to join our team. We are committed to providing high-quality healthcare services to the residents and visitors of Catalina Island.
 
As a Medical Assistant at our facility, you will play a crucial role in assisting healthcare providers in delivering exceptional patient care. Your responsibilities will include rooming patients, taking vitals, preparing exam rooms, assisting with procedures, and maintaining accurate medical records. We are looking for someone who is detail-oriented, organized, and passionate about helping others. 
***Must be willing to relocate****
BENEFITS
<ul>
<li>Competitive salary </li>
<li>We provide assistance with finding housing on Catalina Island.</li>
<li>Boat travel stipend</li>
<li>PPO Health, Dental, and Vision Insurance</li>
<li>Employee Assistance Program (EAP)</li>
<li>Health Savings Account (HSA)</li>
<li>403(b) retirement</li>
<li>Employer-paid life insurance</li>
<li>Short and long-term disability</li>
</ul>
Essential Functions
<ul>
<li>Answers multi-line phone, screens, and routes calls, takes messages for clinic staff and physicians.</li>
<li>Schedules and edits patient physician appointments for new and returning patients.</li>
<li>Assists physician in a variety of treatment and examination procedures such as pelvic, vaginal, and rectal examinations.</li>
<li>Operates a variety of medical treatment and monitoring equipment.</li>
<li>Removes, cleanses, medicates, and bandages sterile wound dressings.</li>
<li>Prepares patients for examination or treatment and performs routine screening tests. </li>
<li>Assists physicians with procedure set-ups, patient procedures and examinations. Administers medication by intradermal, subcutaneous, or intramuscular injections, performs skin tests, venipunctures and other technical supportive services upon the specific authorization and supervision of a licensed physician or nurse.</li>
<li>Treat all information, data and training materials utilized in the scope of the position with complete confidentiality and security.</li>
</ul>
Knowledge, Skills, Abilities
<ul>
<li>Recognize and respect cultural diversity.</li>
<li>Computer operation and EMR.</li>
<li>Speak clearly and concisely. Able to communicate clearly and effectively in person, in writing, or by phone.</li>
<li>Employ professional telephone etiquette and interpersonal techniques.</li>
<li>Utilize and apply medical terminology appropriately.</li>
<li>Ability to multitask and promote teamwork.</li>
<li>Bilingual is a plus.</li>
</ul>
Education Certification
Graduate of accredited school for medical assistants or an equivalent combination of coursework, experience/training to qualify to sit for the CA State or National Certification exam.
Experience
<ul>
<li>Three to five years of experience in a clinical setting.</li>
<li>Two years medical assisting experience in a clinical setting.</li>
<li>Two years experience providing a high level of customer service in a fast-paced environment, including handling confidential data with discretion.</li>
</ul>
Requirement
<ul>
<li>Current Medical Assistant Certification </li>
<li>Current Basic Life Support Provider (BLS)</li>
</ul>
Pre-Employment Requirements
Employment is contingent upon the successful completion of a background check, drug screening, and health clearance which includes a physical exam, TB testing, and immunization review.
CIH is an equal opportunity employer.
 Shift Schedule: Monday - Friday 8am -5pm

Medical Assistant - Full Time

<h3>Job Description</h3>
Job DescriptionJob OverviewThis is a clinical role providing you will be working towards gaining hours toward licensure with some sex offender and/or forensic experience. Candidates must be passionate about working with the forensic population in a multidisciplinary team setting. The right candidate must have demonstrated competence in working directly with clients and possess working knowledge of individual and group experience.
 
This is a full-time position.
 
Responsibilities and Duties
 
In this role, you will:
<ul>
<li>
Clinical assessment and treatment of sex offenders
</li>
<li>
Clinical assessment and treatment of non-offending relatives
</li>
<li>
Case management
</li>
<li>
To maintain program documentation as required
</li>
<li>
To represent the agency as needed in the community (i.e. serving on committees, making presentations on our programs, etc)
</li>
<li>
To participate in agency clinical meetings, team meetings and staff meetings as well as participate in in-service training.
</li>
<li>
Maintain agency documentation as required
</li>
<li>
Ongoing communication with referral sources
</li>
<li>
Attend trainings, conferences, and workshops
</li>
<li>
Provide court testimony
</li>
<li>
Other duties as assigned
</li>
</ul>
 
Qualifications
<ul>
<li>
Masters Degree in Psychology or related field
</li>
<li>
Minimum of 1 years’ experience in clinical setting
</li>
<li>
Registered with Board of Behavioral Sciences
</li>
</ul>
 
Knowledge, Skills, Abilities
 
<ul>
<li>
Working knowledge of theory and application of Cognitive-Behavioral Treatment
</li>
<li>
Working knowledge of ATSA’s “Practice Standards and Guidelines”
</li>
<li>
Ability to organize and run a treatment group with adult men or women
</li>
<li>
Ability to produce accurate and complete assessments formulated from knowledge of sex offender dynamics
</li>
<li>
Ability to write effective case notes and report on data from files
</li>
<li>
Ability to organize work
</li>
<li>
Ability to work independently; but relate issues to manager appropriately
</li>
<li>
Ability to work effectively when under extreme pressure
</li>
<li>
Adhere to California Sex Offender Management Board - State Certification Requirements (CASOMB)
</li>
<li>
Adhere to board licensing standards and requirements 
</li>
<li>
Strong interpersonal skills and ability to manage difficult client discussions
</li>
<li>
Ability to maintain effective working relationships with peers, supervisors, and outside agencies
</li>
<li>
Ability to work independently and in a group setting
</li>
<li>
Dedication to preventing further sexual victimization and ability to address difficult issues with a challenging population
</li>
<li>
Proven track record of reliability and consistency of high performance
</li>
<li>
Strong desire to learn and grow professionally
</li>
<li>
Exhibits an exemplary work ethic by being highly organized, detailed, and thorough
</li>
</ul>
 Tuesday to Friday - 4*10s

Associate Clinician I

<h3>Job Description</h3>
Job Description
Directs and supervises functions and activities in the unit; implements and interprets policies, procedures, standards, and regulations to personnel, patients, medical staff, and the public.

Requirements:
<ol>
<li>Graduate nurse of an accredited school of nursing – BSN or ASN required</li>
<li>Registered Nurse, licensed in the state. CA RN LICENSE &amp; BLS, ACLS, PALS, and ABLS</li>
<li>NIHSS-Stroke Certification </li>
<li>Minimum 1-year experience in acute care</li>
</ol>


Benefits:
<ul>
<li>Medical, dental, and vision coverage is provided for all full time and part-time employees*</li>
<li>Medical is 100% employer-paid including dependents*</li>
<li>Employee Assistance Program</li>
<li>Basic Life and AD&amp;D</li>
<li>401k plan with company match</li>
<li>Generous PTO plan*</li>
<li>Pet Insurance Discount Program*</li>
<li>Employee Discount Program*</li>
</ul>

*Per diem staff ineligible

Surgery Charge Nurse 12hr FT (Evenings)

<h3>Job Description</h3>
Job Description
The Licensed Vocational Nurse (LVN), under the direct supervision of the Registered Nurse is responsible for identifying the needs of each patient and assisting in the planning and the delivery of patient care to meet those needs. The LVN collects data, participates in planning, executes interventions in accordance with the care plan or treatment plan and contributes to the evaluation of individualized interventions. Requirements:
<ol>
<li>Current CA LVN or LPN required</li>
<li>Current BLS from the American Heart Association</li>
<li>MAB certification required within 90 days of hire</li>
<li>Acute care experience preferred</li>
<li>Previous department experience preferred</li>
</ol>
 
Benefits:
<ul>
<li>Medical, dental and vision coverage is provided for all full time and part time employees*</li>
<li>Medical is 100% employer paid including dependents*</li>
<li>Employee Stock Ownership Program</li>
<li>Employee Assistance Program</li>
<li>Basic Life and AD&amp;D</li>
<li>401k plan with company match</li>
<li>Generous PTO plan*</li>
<li>Pet Insurance Discount Program*</li>
<li>Employee Discount Program*</li>
</ul>
*per diem staff ineligible

LVN SA (Subacute) 12hr PD Days

<h3>Job Description</h3>
Job Description
Together, we can raise the bar in Home Health and Hospice Care for Patients. With 28 years of leading the industry in home health and hospice, Guardian Angel has become highly reputable. Guardian Angel has earned notoriety as a well-known agency thanks to our committed, expert clinicians. We have dedicated office staff available 24/7 for our patients when an emergency occurs. Healthcare workers are in high demand and we have our doors open for multiple positions across 20 offices nationwide. 
Employees at Guardian Angel Home Care and Hospice, Inc. pour their hearts and soul into their position. They’re passionate, driven, and excited individuals. They raise the bar in home health. Find a position with Guardian Angel Home Care and Hospice, Inc. that is a great fit for you today!
About the Role:
As a Physical Therapist (PT) in Home Health, you will play a critical role in delivering personalized rehabilitation services to patients within the comfort of their own homes. Your primary objective will be to assess, plan, and implement therapeutic interventions that improve patients' mobility, reduce pain, and enhance their overall quality of life. You will collaborate closely with patients, families, and interdisciplinary healthcare teams to develop individualized care plans that address specific functional goals. This role requires adaptability to diverse home environments and the ability to educate patients and caregivers on exercises and safety measures. Ultimately, your work will empower patients to regain independence and prevent hospital readmissions through effective physical therapy treatments in a home setting.
Minimum Qualifications:
<ul>
<li>Licensed Physical Therapist (PT) in the state(s) of practice within the United States.</li>
<li>Graduation from an accredited physical therapy program with a Doctor of Physical Therapy (DPT) or equivalent degree.</li>
<li>Current CPR/BLS certification.</li>
<li>Proven experience or clinical rotations in physical therapy, preferably including home health or outpatient settings.</li>
<li>Strong knowledge of anatomy, physiology, kinesiology, and therapeutic modalities.</li>
</ul>
Preferred Qualifications:
<ul>
<li>Experience working in home health care or community-based rehabilitation.</li>
<li>Familiarity with electronic medical records (EMR) systems and documentation standards.</li>
<li>Additional certifications such as Certified Lymphedema Therapist (CLT) or Geriatric Physical Therapy specialization.</li>
<li>Excellent interpersonal and communication skills tailored to diverse patient populations.</li>
<li>Ability to work independently with strong organizational and time management skills.</li>
</ul>
Responsibilities:
<ul>
<li>Conduct comprehensive patient evaluations to assess physical abilities, limitations, and rehabilitation needs in a home environment.</li>
<li>Develop and implement customized treatment plans based on patient assessments, medical history, and functional goals.</li>
<li>Provide hands-on therapy, including exercises, manual techniques, and use of therapeutic equipment to improve patient mobility and function.</li>
<li>Educate patients and caregivers on therapeutic exercises, safety protocols, and strategies to prevent injury or deterioration.</li>
<li>Document patient progress, update care plans accordingly, and communicate effectively with physicians, nurses, and other healthcare professionals.</li>
<li>Manage scheduling and travel efficiently to accommodate patient visits across various home locations.</li>
<li>Ensure compliance with regulatory standards, ethical guidelines, and organizational policies in all aspects of care delivery.</li>
</ul>
Skills:
In this role, your clinical expertise in physical therapy will be applied daily to evaluate patient conditions and design effective treatment plans that address individual needs. Strong communication skills are essential for educating patients and caregivers, ensuring they understand therapeutic exercises and safety precautions to maximize recovery outcomes. Your ability to adapt treatments to varied home environments and patient capabilities will be critical for successful rehabilitation. Organizational skills will support efficient scheduling and documentation, maintaining compliance with healthcare regulations and facilitating seamless coordination with interdisciplinary teams. Additionally, proficiency with technology, including EMR systems, will enhance your ability to track patient progress and communicate updates promptly.

Physical Therapist - PT in Home Health

<h3>Job Description</h3>
Job Description
JOB DESCRIPTION
 
Behavioral Health Technician
 
Statement of Purpose
 
The Mental Health Tech fulfills the assigned role as a part of the treatment team, maintaining the well-being of clients and integrity of the program. Provides client supervision and staff/unit support as assigned. The Mental Health Worker reports directly to the Program Director. 
 
Major Tasks, Duties and Responsibilities
 
<ol>
<li>Completes admission procedures on new clients including tech paperwork, room assignments, and initial orientation.</li>
</ol>
 
<ol>
<li>Conducts property searches of clients as required by program standards.</li>
</ol>
 
<ol>
<li>Performs urine drug screen testing of clients as required.</li>
</ol>
 
<ol>
<li>Performs Medication call supervision as required.</li>
</ol>
 
<ol>
<li>Provides transportation services including patient transportation, donation pick-ups, agency errands, etc.</li>
</ol>
 
<ol>
<li>Attends in-service training and educational workshops.</li>
</ol>
 
<ol>
<li>Attends all required staff meetings.</li>
</ol>
 
<ol>
<li>Knowledge of mental health, drug and alcohol abuse, family systems and various recovery resources in the community such as Smart Recovery/other resources in the community.</li>
</ol>
 
<ol>
<li>Develop and maintain individualized records of client progress (shift notes) and participation in treatment including admission and discharge, individual sessions, group facilitation, family, vocational (both individual and group) literacy training and other occasions as appropriate. Technician will not be doing any treatment planning or counseling services unless registered to do so. Restricted EHR access. </li>
</ol>
 
<ol>
<li>Ability to write clear (and concise) statements, summarizing client’s feelings, expressions, resistance and response to their treatment plan; goals and objectives. Includes letters to referral agencies, courts/probation.</li>
</ol>
 
<ol>
<li>Ability to confront behavioral changes, identifies a crisis, and recognize when additional assistance is necessary.</li>
</ol>
 
<ol>
<li>Ability to recognize personal recovery issues that have an impact on job performance and interactions with clients.</li>
</ol>
 
<ol>
<li>Fully understands and maintains policies regarding professional ethics, including appropriate boundaries and patient confidentiality.</li>
</ol>
 
<ol>
<li>Ability to demonstrate respect for cultural and lifestyle diversities of clients and staff.</li>
</ol>
 
<ol>
<li>Basic knowledge of referrals, both in and out of the program.</li>
</ol>
 
<ol>
<li>Working knowledge of the philosophy and approach Smart Recovery and 12 step program (if client would like 12 step program).</li>
</ol>
 
<ol>
<li>Ability to communicate clearly, with clients, staff, peers, supervisors and non-company resources.</li>
</ol>
 
Technician Competencies and Performance Expectations
 
All Technicians are expected to:
 
<ol>
<li>Document client intake and treatment progress (shift notes)</li>
<li>Identify a crisis</li>
<li>Support clients in need</li>
<li>Liaison with and refer to treatment team, inside and outside agencies</li>
<li>Asses and report client behavioral changes</li>
<li>Identify personal boundaries and be able to work as part of the treatment team</li>
<li>Adhere to professional standards</li>
<li>Recognize personal biases working within diverse populations</li>
</ol>
 
Prerequisite Qualifications
 
Following are the qualifications required to perform the essential functions of this position. Qualifications may be subject to modification based on the Americans with Disabilities Act.
 
Specific qualifications may vary based on assignment. 
 
_____ Must be at least 18 years of age
 
_____ High School Diploma or equivalency required.
 
_____ Must have one year full-time experience, or its part-time equivalent working in a program serving persons with mental disabilities. If this experience requirement is not met, a plan of supervision must be completed. If facilitating groups, must be registered or certified by an approved agency. 
 
_____ Class “C” Driver’s License (if driving for company), otherwise, will need Photo ID.
 
_____ First Aid certification required, obtain upon employment and maintain current thereafter.
 
_____ CPR certification required, obtain upon employment and maintain current thereafter.
 
_____ Criminal Background Clearance required
 
_____ Health Screen required
 
_____ Negative TB Test Results required
 
_____ Develop computer skills adequate to perform word processing duties upon employment.
 
_____ Water safety training and certificate
 
Vision, hearing, manual dexterity and hand-eye coordination must be adequate for performance of job duties. Able to sit at desk, use keyboard, write and physically perform other job duties. Able to move about the facility to observe clients and staff.
 
The above statements reflect the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work requirements which may be inherent in the position.
 
Modality Specific Job Responsibilities
 
Duties may vary based on assignment. Employee shall receive, concurrent with this job description, the specific orientation necessary for their specific job.
 
The above statements reflect the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work requirements which may be inherent in this position.
 
I have read and received a copy of this job description.

Employee Name (Print):__________________________________________________________

Employee signature: _______________________________ Date:_________________

Supervisor signature: _______________________________ Date:_________________

Behavioral Health Technician

<h3>Job Description</h3>
Job DescriptionAbout Kindbody
Kindbody is a leading fertility clinic network and family-building benefits provider, delivering comprehensive reproductive care across the U.S. Our mission is to make fertility and family-building more accessible and affordable while ensuring superior health outcomes through clinical excellence and a seamless patient experience.
About the Role
As an experienced fertility or women’s health Clinical Nurse, you will be working in a fast-paced, rapidly growing environment where you will be relied on for your expertise, professionalism, and collaboration at our San Francisco and East Bay clinics.
Responsibilities:
<ul>
<li>
Educate patients on infertility evaluations, medications, treatment protocols and procedures
</li>
<li>
Oversee patients’ cycling process - injection training, consent reviews, medication questions, and answer general process questions throughout the cycle
</li>
<li>
Coordinates patient treatment plans, such as Egg Freezing, IUI, In Vitro Fertilization and Frozen Embryo Transfers
</li>
<li>
Provides patient/couple counseling, procedure teaching, communicates physician orders and instructions
</li>
<li>
Ensure all patient information is documented appropriately in our EMR according to our procedures
</li>
<li>
Routine phlebotomy as needed
</li>
<li>
Administering injections as needed.
</li>
<li>
Establishes a compassionate environment by providing emotional and psychological support to patients and patients’ families
</li>
<li>
Works independently to assure the program goals are achieved
</li>
<li>
Support and promote excellence in customer service
</li>
<li>
Provide feedback to HQ on process improvement and job specifications to help gain efficiencies in your day to day
</li>
<li>
Works closely with Physicians and Collaborates with the Clinical team.
</li>
<li>
Assisting physician with lab reviews and patient communications
</li>
<li>
Managing patients requirements for treatment including maintaining informed consents, reviewing patient checklists, and consistent communication with patient about next steps 
</li>
<li>
Other nursing duties as assigned.
</li>
</ul>
Who You Are
<ul>
<li>
1+ years experience as a nurse in a fertility practice or OB/GYN
</li>
<li>
A passion for women’s health, fertility 
</li>
<li>
Current Registered Nurse license in California
</li>
<li>
Current BLS and ACLS Certification
</li>
<li>
Experienced in EMR and G-Suite
</li>
<li>
Ultrasound experience preferred
</li>
<li>
Strong phlebotomy skills
</li>
<li>
Strong communication skills &amp; a team player
</li>
<li>
Willingness to be flexible and can adapt to challenging situations.
</li>
<li>
Detail oriented
</li>
<li>
Experience working in a fast-paced environment
</li>
<li>
Exemplifies strong customer service skills and professionalism
</li>
<li>
Care Coordination
</li>
<li>
Be comfortable taking on calls when needed.
</li>
<li>
Experienced working with high patient volume.
</li>
</ul>

Clinical Nurse

<h3>Job Description</h3>
Job Description
 
Job Summary:
This job description is to summarize the major duties and responsibilities performed in this job. Incumbents may be requested to perform job-related tasks other than those specifically presented in this description. 

Patient Access Specialist is responsible for booking patients’ visits. This process includes greeting, identifying the needs of the patient, and scheduling an appropriate visit. Patient Access Specialist should help ensure the booking of an appointment is as pleasant an experience as possible. 

Essential Job Duties: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

<ul>
<li>Greet patients with a warm salutation and conversation with congenial closing.</li>
<li>Consistently and accurately collect the patient’s personal and insurance information, including any necessary updates.</li>
<li>Run patient insurance eligibility.</li>
<li>Review provider schedules to ensure correct placement of appointments.</li>
<li>Follow triage protocol as needed.</li>
<li>Work cooperatively with others, including appropriate communication with patients, providers, support staff and administration.</li>
<li>Route calls to appropriate departments when applicable utilizing a warm handoff.</li>
<li>Attempt to answer questions prior to forwarding the patient’s question/concern via message.</li>
<li>Send appropriate inbox messages for med refills, form status, lab results, patient questions when applicable. Include all relevant information in the message.</li>
<li>Communicate patient results when they are available and have been reviewed by the provider.</li>
<li>Reschedule patients as needed due to scheduling conflicts.</li>
<li>Encourage and help patients with MyChart set up.</li>
</ul>
<ul>
<li>Comply with all company policies and procedures found in the employee handbook.</li>
<li>Perform other duties and tasks as assigned by leadership.</li>
</ul>

Required education and experience: The requirements listed below are representative of the knowledge, skills, and/or ability required. 

Minimum Education required: 
<ul>
<li>High school graduate or equivalent preferred.</li>
</ul>

Minimum Experience Required:
<ul>
<li>Customer Service Experience: A minimum of 1–2 years of experience in customer service, preferably in a healthcare or call center environment.</li>
<li>Healthcare Knowledge: Previous experience in a medical office, clinic, or healthcare-related call center is preferred but not required.</li>
<li>Multitasking Skills: Demonstrated ability to handle high call volumes while maintaining accuracy and a positive attitude.</li>
<li>Communication Skills: Strong verbal and written communication skills, with the ability to manage sensitive and confidential information professionally.</li>
</ul>

Minimum Knowledge and Skills Required:
<ul>
<li>Bilingual Spanish is preferred.</li>
<li>Ability to communicate effectively and congenially with patients and staff members in person and over the phone. </li>
<li>Ability to exercise tact, initiative, and good judgement when interacting with patients and staff members. </li>
<li>Basic office skills such as typing, transferring calls, etc. </li>
<li>Organizational and problem-solving skills.</li>
</ul>
<ul>
<li>Ability to work on the computer for long stretches of time. </li>
<li>Ability to navigate and accurately input within the EMR system. </li>
<li>Ability to accept supervision and feedback. </li>
</ul>
Benefits at a Glance: We offer a comprehensive benefits package designed to support your health, family, financial security, and work-life balance. This includes wellness coverage (medical, dental, vision), life and disability options (life, AD&amp;D, voluntary plans), flexible spending accounts (healthcare and dependent care), retirement savings with a 401(k) match, employee referral bonuses, and generous time off including paid holidays. Employees also have access to an Employee Assistance Program to support overall well-being.
Travel Percentage: 1-5%
Work Authorization: Must be authorized to work in the United States. 
 
 Must be available Mon - Fri (8 am - 5 pm)

Patient Access Specialist

<h3>Job Description</h3>
Job Description
The Turner’s Outdoorsman Hunting Department Manager assists the Store Manager and Assistant Manager in the performance of their duties. Follows the premise of being the business and cultural leader of the store team, responsible for achieving sales goals, customer satisfaction, and profitability growth as well as understanding, practicing, and being a strong proponent of the Turner’s brand and the company culture. The Hunting Department Manager is a retail professional role model in attitude and appearance skilled in the art of communication and customer service, who possesses the ability to teach these skills to the team and ultimately lead by example.

ESSENTIAL FUNCTIONS
<ul>
<li>Responsible for operations of the Department</li>
<li>Conducts Sales &amp; Cashier training</li>
<li>Provides excellent customer service and salesmanship</li>
<li>Effectively advertises and promotes Turner’s Outdoorsman products and events</li>
<li>Ensures customers enjoy a full service and high value shopping experience</li>
<li>Receives stock and displays merchandise</li>
<li>Releases customer firearms</li>
<li>Sources, places and follows up on orders</li>
<li>Responsible for audit records accuracy</li>
<li>Responsible for accurately receiving merchandise</li>
<li>Responsible for loading/unloading truck-- lifting up to 50 pounds without assistance</li>
<li>Perform other duties as assigned which includes but not limited to covering employee breaks and/or lunches in other departments as needed</li>
</ul>
QUALIFICATIONS
<ul>
<li>High school graduate (or GED) required, college graduate or some college preferred</li>
<li>Must have at least 2 years of prior retail and sales experience in a lead position.</li>
<li>Knowledge about Hunting, Fishing/Tackle, &amp; Shooting Sports.</li>
<li>Legally eligible to work in a firearms environment.</li>
<li>Must be 18 years or older</li>
<li>Customer service experience</li>
<li>May require Certificate of Eligibility</li>
</ul>
PHYSICAL REQUIREMENTS
<ul>
<li>Responsible for loading/unloading trucks, lifting up to 50 pounds without assistance</li>
<li>Must be able to use both hands when handling a firearm</li>
<li>Must be able to use a computer proficiently and grasp instruction to new software programs</li>
<li>Must be able to stand, sit, bend and lift throughout the course of a scheduled shift</li>
</ul>
TRAVEL REQUIREMENTS
<ul>
<li>Occasional travel is required (approximately 20% of the time-participating in events, training seminars, corporate meetings if Store Manager is unavailable or opening new store locations as needed)</li>
</ul>
HOURS
<ul>
<li>Hours-at least 45 hours per week are required, varied-OT may be required</li>
<li>Requests for time off may or may not be granted during black-out periods</li>
</ul>
Turner's Outdoorsman is an Equal Opportunity Employer. We are committed to providing equal opportunities to all applicants and employees and will not discriminate based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person’s gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person’s assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. Turner's Outdoorsman prohibits harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit <a href="https://www.turners.com/privacy-policy" target="_blank">https://www.turners.com/privacy-policy</a>
Turner's Outdoorsman is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at <a href="mailto:HR@turners.com" target="_blank">HR@turners.com</a> to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

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