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<h3>Job Description</h3>
Job Description
TELACU Residential Management, Inc. (TRM) has developed thousands of apartment homes, creating beautiful residential communities throughout California. These communities are operated by TELACU Residential Management, Inc. (TRM), which provides the highest levels of in-house oversight, security, maintenance and social service care that our residents deserve. Each community is managed with the philosophy that we are servants in their home, rather than them being guests in ours.
The Resident Services Supervisor (RSS) will be assigned specific housing communities to work in conjunction with on-site staff and the supervisory team. RSS will proactively engage with all Team Members under their portfolio in a comprehensive, proactive and on-going manner. The RSS will continuously assess and manage healthy aging plans and transition plans in close collaboration with the Resident Service Coordinators under the portfolio. The RSS creates partnerships with community health and social services partners to ensure RSC’s facilitate care management meetings to ensure that the most complex situations are tightly coordinated across partner organizations while the aggregate needs of the residents are supported through evidence-based practices. 
The Resident Services Supervisor (RSS) is responsible to shape communities everyday by supporting the Director of Resident Services Programs (DRSP) and co-workers in providing a supportive environment for seniors and the disabled at TRM/TPM communities. The RSS will take the lead on special projects/assignments, provide new staff training, and performs administrative accountability as directed by DRSP. The RSS is assigned to more than one facility and will travel to all other TRM/TPM facilities, as needed. The RSS is key member of the supervisory team structure and works collaboratively with their peers to orchestrate performance and production.
Essential Job Duties
•Establishes a positive, productive and professional relationship with assigned communities and colleagues.
•Develop and maintain RSC new-hire training materials and keep the RSC manual up to date;
•Train new hires and existing RSC’s on company policies and procedures;
•Regularly reviews internal financial/performance reports, HUD regulatory and RSC programing reports; prepares and submits all HUD reports and budgets for their assigned portfolio.
•Responsible for completion of annual performance reviews for Team Members assigned to their portfolio; including follow-up and implementation of development or improvement plans.
•Review and approve expense reports, staples orders, Per Unit Per Month (PUPM) Invoices as submitted from the Team Members under the assigned portfolio;
•Responsible for all ADP Payroll Functions including Mid-week e-Times, Final Payroll, vacation/sick time off.
•In conjunction with DRSP, oversees and manages the collection and updates of all Reasonable Accommodations and modifications for TRM/TPM and Per Unit per Month (PUPM) Programs
•Works collaboratively with colleagues to elevate performance, implement corporate polices and maintain a high level of housing awareness.
•Ensures Team Members assigned in their portfolio maintain all necessary resident and program data utilizing AASC Online; case management, progress updates, including interactions with residents, resident participation in programs, and sentinel resident events (e.g. falls, ED visits, etc.).
•Engage and motivate Team Members under their portfolio to create programs for residents, including but not limited to social isolation prevention, health and well-being programs, and manage onsite transportation programs for each community.
•Ensures Team Members assigned under the portfolio effectively collaborates with local agencies to review discharge plans for a seamless transition back to the Community; ensures proper follow up care is available.
•Convene and facilitate team meetings with community partners for strategy development.
•Ensures Team Members assigned in their portfolio complete and submits monthly management reports and additional reports as requested by HUD and TRM/TPM.
•Supports DRSP with interview process of applicants to the RSC position and make decisions to hire prospective candidate.
•Ensures Team Members assigned in their portfolio develops and maintains good tenant relations including organizing, participating and facilitating resident programs at the communities
•Attends staff, departmental, and other required meetings
•Must be able to work evenings or weekends as needed
•Other special projects and coverage of TRM/TPM sites as needed.
Experience &amp; Education
•Course work or seminar attendance as identified in the HUD Handbook to comply with Service Coordinator Program requirements. Certification must be current.
•Bachelor’s degree in Social Work, Gerontology, Psychology or Counseling or equivalent combination of education and experience
•Four years’ experience working with elderly and/or working with those who are developmentally challenged.
•Must be bilingual and fluent in English and Spanish (written and oral).
•Preferred experience in health education and prevention programs (e.g. Chronic Disease Self-Management Program).
•Preferred AASC Online and HUD provided Software
•Preferred Two years ADP Workforce Now software
•Must have foundational computer skills including: Microsoft Office Suite (Outlook email and calendaring) and the Internet
Travel
•Frequent local travel
•Position may require the employee to travel out of state to attend conferences and trainings
•Must have a valid California Driver’s License, proof of current vehicle insurance and a driving record that meets TELACU Industries insurer’s criteria; must be able to use own vehicle in the course of work.
 COMPUTER &amp; SOFTWARE SKILLS: 
<ul>
<li>Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Internet.</li>
<li>Familiarity with AASC Online and HUD-provided software.</li>
</ul>
Physical Requirements:
Constantly (6-8 hours per day) -Sitting, Using hands to finger, handle or feel (computer operation)
Occasionally (up to 3 hours per day)-Standing, Walking, Stooping/Bending, Reaching with hands and arms, Lifting of up to 20 lbs.
Work Environment &amp; Exposures
Position may require occasional exposure to fumes or airborne particles, vibration and loud noise levels. Will be exposed to varying weather conditions, soil, pollen, grass and plant materials and fertilizer while working; will be exposed to cleaning solutions of home strength; may be exposed to industrial strength solutions for pest control, paints or solvents. Hazards: Occasionally exposed to biohazards such as blood borne pathogens, sewage, building waste.
TELACU Offers a Competitive Benefits Package:
<ul>
<li>Medical health coverage options: Limited HMO, Full HMO and POS</li>
<li>Dental coverage options: Dental HMO (DMO) and PPO</li>
<li>Vision PPO insurance option</li>
<li>Flexible Spending Account (FSA) for Medical Expense Reimbursement &amp; Dependent Day Care</li>
<li>401 (k) Retirement Plan with generous employer match</li>
<li>Company Paid Basic Life/ AD&amp;D Insurance</li>
<li>Voluntary Supplemental Basic Life/ AD&amp;D Insurance</li>
<li>Company Paid Long-Term Disability</li>
<li>Company Paid Employee Assistance Program (EAP)</li>
<li>Colonial Voluntary Supplemental Insurance Options</li>
<li>Paid Time Off for Vacation, Sick and Holidays</li>
<li>Education Reimbursement</li>
</ul>

Resident Services Supervisor-90022 (Corporate)

<h3>Job Description</h3>
Job Description
At Pacific Health Group, we’re more than just a healthcare organization—we’re a catalyst for positive change in our communities. Our Enhanced Care Management (ECM) programs focus on addressing social determinants of health and providing community-based services that truly meet each individual’s needs. As a Lead Case Manager, you won’t just create care plans—you’ll personally guide members at every step, arranging all the services they need to thrive and building authentic, trusting relationships along the way.
Why This Role Matters - Holistic Impact and Compassionate Care
<ul>
<li>You won’t just coordinate clinical visits. You’ll respond to real-life challenges such as housing, food insecurity, and mental health, ensuring that members’ needs are addressed comprehensively.</li>
<li>By forming strong, personal connections through frequent in-person visits, you’ll become a pivotal support system—someone members can rely on for comfort, guidance, and advocacy.</li>
</ul>
Advocacy and Going the Extra Mile
<ul>
<li>Beyond paperwork and phone calls, you’ll arrange all necessary services—from setting up medical appointments and coordinating transportation to securing safe housing and financial support.</li>
<li>You’ll be a consistent presence in members’ lives, making sure no detail goes overlooked and no obstacle remains unaddressed.</li>
</ul>
Shaping the Future of Care
<ul>
<li>Your hands-on experience will generate insights that directly influence how our ECM programs evolve, ensuring we remain responsive to community needs.</li>
<li>By sharing feedback on what members truly need, you’ll help refine the processes and resources we use to serve diverse populations.</li>
<li>Your Responsibilities</li>
</ul>
Frequent In-Person Visits to Members
<ul>
<li>Regular Face-to-Face Assessments: Conduct multiple on-site visits each month in members’ homes, shelters, or community centers.</li>
<li>Personal Connection: Use these visits to establish trust, gather first-hand insights, and address concerns right away.</li>
<li>Example: While visiting a member recovering at home, you might discover that they lack mobility aids—prompting you to arrange for durable medical equipment and coordinate in-home physical therapy.</li>
</ul>
Comprehensive Care Coordination
<ul>
<li>End-to-End Service Arrangement: Schedule doctor’s appointments, organize follow-up care, link members to social services, and ensure they have the resources for a full continuum of support.</li>
<li>Example: If a member is discharged from the hospital, you’ll set up home health visits, fill prescriptions, secure rides for follow-up appointments, and even arrange meal delivery if needed.</li>
</ul>
Case Management with a Heart
<ul>
<li>Empathetic Assessments: Look beyond forms and checkboxes to truly understand members’ backgrounds, personal challenges, and aspirations.</li>
<li>Continuous Support: Remain in close contact by phone, video, and in-person visits to monitor progress, celebrate milestones, and swiftly address any new barriers.</li>
<li>Example: If a member feels overwhelmed by multiple therapies, you could simplify their schedule, coordinate telehealth sessions, and even offer emotional support through regular check-ins.</li>
</ul>
Resource Management
<ul>
<li>Bridge to Community Services: Identify, coordinate, and optimize local resources—such as housing assistance, job training programs, or childcare services—to ensure members’ overall wellbeing.</li>
<li>Example: A single parent needing childcare and employment support could be connected to subsidized daycare, workforce development courses, and a community mentor program—all organized by you.</li>
</ul>
Patient Advocacy
<ul>
<li>Champion for Members’ Rights: Push for timely treatments, insurance authorizations, and fair access to services, resolving roadblocks that could hinder progress.</li>
<li>Example: If a critical procedure is denied by insurance, you’ll take charge of the appeals process, gathering documents and evidence to secure approval.</li>
</ul>
Communication
<ul>
<li>Central Point of Contact: Keep members, families, healthcare teams, and community organizations aligned on care objectives, ensuring seamless handoffs and follow-through.</li>
<li>Example: Coordinate a care conference among a primary care physician, social worker, and rehab specialist so everyone can align on the most effective plan for a member’s speedy recovery.</li>
</ul>
Documentation
<ul>
<li>Detailed Reporting: Maintain meticulous records of assessments, care plans, and progress notes, ensuring transparency and accountability at every stage.</li>
<li>Example: After each home visit, document any social, environmental, or health updates, enabling prompt collaboration with other team members and service providers.</li>
</ul>
Continuous Improvement
<ul>
<li>Feedback and Adaptation: Use data and first-hand observations to refine care strategies, ensuring our ECM programs stay effective and deeply compassionate.</li>
<li>Example: If you notice a high number of members struggling with job access, you might advocate for creating a new partnership with a local job placement agency.</li>
</ul>
Regulatory Compliance
<ul>
<li>Stay Current: Keep informed about Medi-Cal, CalAIM, and other regulations, ensuring that all care management practices meet legal and quality-of-care standards.</li>
<li>Example: Complete continuing education on the latest CalAIM guidelines and integrate these protocols into your daily workflow.</li>
</ul>
Professional Development
<ul>
<li>Ongoing Learning: Attend trainings, workshops, and webinars to sharpen your skills in cultural competence, motivational interviewing, and crisis intervention.</li>
<li>Example: Enroll in a course on trauma-informed care to better support members who have experienced past hardships.</li>
</ul>
Other Duties:
<ul>
<li>Collaborative Mindset: Remain flexible in supporting the team, taking on additional tasks and sharing best practices to strengthen overall outcomes.</li>
</ul>
Skills That Set You Apart
<ul>
<li>Genuine Empathy &amp; Compassion</li>
<li>Needs Assessment &amp; Care Planning</li>
<li>Service Coordination &amp; Navigation</li>
<li>Client Advocacy</li>
<li>Motivational Interviewing</li>
<li>Problem-Solving &amp; Decision-Making</li>
<li>Teamwork &amp; Collaboration</li>
</ul>
Job Type: Full-time
Pay: $27.00 - $30.00 per hour
Expected hours: 40 per week
<ul>
<li>8-Hour Shift</li>
<li>Monday to Friday, 8:30am PST - 5:00pm PST</li>
</ul>
Work Location: Hybrid remote in Monterey, CA - On the road
Equal Opportunity Employer
 Pacific Health Group is an Equal Opportunity Employer. We are committed to creating an inclusive and equitable workplace where all individuals are treated with dignity and respect. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender, gender identity or gender expression, sexual orientation, national origin or ancestry, citizenship status, physical or mental disability, medical condition (including cancer and genetic characteristics), age (40 and over), marital status, military or veteran status, genetic information, or status as a victim of domestic violence, assault, or stalking. We value diversity in all forms and encourage individuals from historically underrepresented communities to apply.
Pre-Employment Requirements Employment is contingent upon the successful completion of a background check.
Please DO NOT contact employer regarding your application status, thank you!
AI &amp; Human Interaction (HI) in Recruitment
Pacific Health Group is committed to fairness, equity, and transparency in our hiring practices. We use AI (Artificial Intelligence) tools to help match candidate resumes against our job descriptions, focusing on qualifications, skillsets, and location.
All resumes that meet these criteria are then reviewed by HI (Human Interaction) — our recruiting and HR team. Pacific Health Group remains true to our Equal Employment Opportunity (EEO) statement, ensuring that every candidate is given fair and consistent consideration.
Requirements
<ul>
<li>Residency: Must reside in Monterey </li>
<li>Experience: 3-5 years in case management, social services, or healthcare</li>
<li>Expertise: Familiarity with Medi-Cal, CalAIM, and Enhanced Care Management</li>
<li>Healthcare Insight: Understanding of healthcare systems and local community resources</li>
<li>Interpersonal Skills: Strong communication, empathy, and cultural competence</li>
<li>Organizational Ability: Proven time management skills and attention to detail</li>
<li>Technical Proficiency: Competence using case management software and related tools</li>
<li>Successful completion of a pre-screen assessment required</li>
<li>Possess a valid California Driver’s License (Class C minimum), maintain a personal, operable vehicle for daily business use, and carry current liability insurance that meets California's minimum legal requirements. All selected candidates will be required to pass a Motor Vehicle Report (MVR) background check prior to employment.</li>
</ul>
Benefits
<ul>
<li>Competitive salary and benefits package</li>
<li>401(k), dental, vision, health, and life insurance</li>
<li>Flexible schedule, paid time off, and employee assistance program</li>
<li>Professional development opportunities</li>
<li>Meaningful work impacting vulnerable community members</li>
<li>Supportive team environment</li>
</ul>

Enhanced Care Management (ECM) Lead Care Manager - Monterey CA

<h3>Job Description</h3>
Job Description
TELACU Residential Management, Inc. (TRM) has developed thousands of apartment homes, creating beautiful residential communities throughout California. These communities are operated by TELACU Residential Management, Inc. (TRM), which provides the highest levels of in-house oversight, security, maintenance and social service care that our residents deserve. Each community is managed with the philosophy that we are servants in their home, rather than them being guests in ours.
We are looking to hire a Resident Manager to contribute to the shaping of their assigned community by working collaboratively with an onsite team, supervisory team and outside agencies to provide quality affordable housing. The Resident Manager is responsible for all operations including: rent collections, tenant relations, occupancy, financial reporting, regulatory agency compliance, and physical aspect of the community.
Position comes with a one-bedroom unit.
Essential Job Duties 
<ul>
<li>Establishes a positive, productive and professional relationship with the onsite and supervisory team.</li>
<li>Enforces rental policies as specified in the approved management plan.</li>
<li>Works with onsite team to keep the average number of calendar days for re-renting a vacant unit less than or equal to 5 days.</li>
<li>Processes applicants and leases units by following the guidelines of the Tenant Selection Plan.</li>
<li>Follows verification procedures established by the HUD Handbook and Management Policies.</li>
<li>Ensures 100% completion of semi-annual unit inspections as required by management and works with the onsite team to correct unit deficiencies following the procedures outlined in the Operational Policies and Procedures Manual (OPPM).</li>
<li>Ensures all recertification notices are prepared and distributed according to timeline specified by management. Ensures successful completion of 100% of all annual recertifications by project due date as specified in the OPPM.</li>
<li>Develops and maintains good tenant relations; adheres to all applicable Fair Housing laws.</li>
<li>Develops and maintains excellent rapport with local government agencies and other local agencies (i.e. fire department, police department, senior centers).</li>
<li>Completes and submits monthly occupancy and accounting reports. Submits timely month end reports and other reports as required by management and as outlined in the OPPM.</li>
<li>Maintains accurate tenant files in compliance with established management procedures and HUD regulations. Keeps tenant files and office files organized, properly maintained and secured.</li>
<li>Follows company guidelines related to the use of petty cash and monthly reconciliations.</li>
</ul>
Other Qualifications: 
<ul>
<li>Must possess excellent interpersonal skills and have a genuine interest in people.</li>
<li>Must be highly organized and able to make quick but reasonable decisions.</li>
<li>Professional demeanor in handling resident and employee relations.</li>
<li>Give and receive instructions in a professional manner.</li>
<li>Ability to exercise discretion and confidentiality in relation to managing the community.</li>
<li>Demonstrate integrity, respect and responsibility in dealing with residents and other employees.</li>
<li>Preferred bilingual and fluent in the language of the community in which they will serve (written and oral).</li>
</ul>
Knowledge and Skills:
<ul>
<li>Must have foundational computer skills including: Microsoft Office Suite (Outlook email, Word, and calendaring) and the Internet</li>
<li>(Level 2; Proficient) (OneSite) user CashPro experience, preferred</li>
<li>Onesite and Yardi experience, preferred</li>
<li>ADP WorkforceNow user</li>
</ul>
Experience and Education:
<ul>
<li>High School diploma or GED equivalent required.</li>
<li>Two years managing assisted housing for elderly and/or physically challenged developments under the HUD Section 202/8, 202 or 811 Program preferred.</li>
</ul>
Physical Requirements:
Constantly (6-8+ hours per day) – Sitting, Using hands to finger, handle or feel (computer operation) 
Occasionally (Up to 3 hours per day) – Standing, Walking, Stooping/Bending, Reaching with hands and arms, Lifting of up to 20 lbs
TRAVEL:
<ul>
<li>Must have a valid California Driver’s License, proof of current vehicle insurance and driving record that meets TELACU Industries insurer’s criteria; must be able to use own vehicle in the course of work.</li>
</ul>
Work Environment &amp; Exposures: 
Position may require occasional exposure to fumes or airborne particles, vibration and loud noise levels. Will be exposed to varying weather conditions, soil, pollen, grass and plant materials and fertilizer while working; will be exposed to cleaning solutions of home strength; may be exposed to industrial strength solutions for pest control, paints or solvents. Hazards: Occasionally exposed to biohazards such as blood borne pathogens, sewage, building waste.
TELACU Offers a Competitive Benefits Package:
<ul>
<li>Medical health coverage options: Limited HMO, Full HMO and POS </li>
<li>Dental coverage options: Dental HMO (DMO) and PPO </li>
<li>Vision PPO insurance option</li>
<li>Flexible Spending Account (FSA) for Medical Expense Reimbursement &amp; Dependent Day Care</li>
<li>401(k) Retirement Plan with generous employer match</li>
<li>Company Paid Basic Life / AD&amp;D Insurance</li>
<li>Voluntary Supplemental Basic Life / AD&amp;D Insurance</li>
<li>Company Paid Long-term Disability</li>
<li>Company Paid Employee Assistance Program (EAP) </li>
<li>Colonial Voluntary Supplemental Insurance Options</li>
<li>Paid Time Off for Vacation, Sick and Holidays</li>
<li>Education Reimbursement</li>
</ul>

Resident Manager-92410 (Sierra Vista)

<h3>Job Description</h3>
Job DescriptionDescription:
Do you want to work with an exceptional team who help others look and feel fabulous?
 
Does the idea of earning unlimited commission plus a generous bonus drive you to want to succeed?
 
Are you looking to put your love of the beauty industry and your talent to good use?
 
Are you looking to perfect your technique as a Licensed Esthetician or Cosmetologist?
 
Do you have the drive and enthusiasm to hit the ground running?
 
If this sounds like you, WE’VE GOT YOUR NEXT GREAT CAREER OPPORTUNITY!
 
W are a fast-paced professional salon service committed to providing our guests with a first-class waxing experience.
 
As a Wax Specialist at Wax Center Partners/European Wax Center, you will use your expertise to ensure every moment is an opportunity for confidence! Our comprehensive training will provide you with all the tools you need to help our guests feel gorgeous, radiant, and confident in their own skin.
 
In this role you will:
<ul>
<li>Commit to delighting our guests with a first-class waxing experience.</li>
<li>Belong to a brand that will develop your craft and grow your expertise.</li>
<li>Help our guests strut their stuff and feel beautiful.</li>
</ul>
With your help, we’ll give our guests a reason to Walk In, and Strut Out.
Wax Center Partners/European Wax Center is one of the fastest-growing beauty franchises in the country! Don’t miss the opportunity to be part of one of the largest and most reputable companies in the beauty industry! 
<a href="http://www.waxcenterpartners.com" target="_blank">www.waxcenterpartners.com</a>
 
What is it like being part of European Wax Center/Wax Center Partners?
<ul>
<li>We Care About Each Other</li>
<li>We Do The Right Thing</li>
<li>We Delight Our Guests</li>
<li>We Have Fun While Being Awesome</li>
</ul>
What’s In It For You:
<ul>
<li>Competitive base compensation, commission, and bonus structure with uncapped earning potential</li>
<li>401(k) Retirement Savings Plan</li>
<li>Medical, Dental, Vision, and Disability Insurance</li>
<li>Paid Time Off</li>
<li>Discounts on waxing services and retail products</li>
<li>Free waxing during Wax Associate Training</li>
<li>A fun, well-managed, thriving work environment</li>
<li>Best-in-class training and continuous education</li>
<li>Advancement opportunities for those wanting to further their education</li>
</ul>
Requirements:
WHAT WE ARE LOOKING FOR:
<ul>
<li>Licensed Esthetician/Cosmetologist</li>
<li>Positive, outgoing, and personable.</li>
<li>Responsible, committed, and detail oriented. </li>
<li>Ability to work a flexible schedule - Mornings, Evenings, Weekends.</li>
<li>Ability to thrive in a fun, fast-paced environment</li>
<li>Passionate about providing exceptional customer service.</li>
<li>Pride in their work and a commitment to upholding Wax Center Partners/European Wax Center core values</li>
</ul>

Wax Specialist

<h3>Job Description</h3>
Job Description
TELACU Residential Management, Inc. (TRM) has developed thousands of apartment homes, creating beautiful residential communities throughout California. These communities are operated by TELACU Residential Management, Inc. (TRM), which provides the highest levels of in-house oversight, security, maintenance and social service care that our residents deserve. Each community is managed with the philosophy that we are servants in their home, rather than them being guests in ours.
The Resident Services Coordinator (“RSC I”) is responsible for providing supportive service to elderly and physically challenged residents living at TELACU Residential Management (“TRM”) housing communities. RSC Level I to Level II requires evaluation of employee skill and performance levels by Director of Resident Services Programs (DRSP) and Resident Services Supervisor (RSS). Due to the nature of work assigned, the timeframe and transition will vary and in some instances an RSC Level I may be permanently allocated a RSC Level I.
 The RSC I, works with residents in a comprehensive and proactive manner to assess and identify resident needs and implements individual health-driven aging plans and educates residents on available resources. The position is an advocate for residents, manages the 504 reasonable accommodation process, and works on case management to prevent premature institutionalization to supports residents to safely age in place. 
 Responsible for creating partnerships with social services partners and health care providers facilitating care management meetings to ensure situations are coordinated across partner organizations while the aggregate need of the resident is supported through appropriate services and helps with transition plans in collaboration with hospitals, assisted living, rehabilitation facilities, nursing homes and impacted families, as needed.
Essential Job Duties 
<ul>
<li>Serves as resident advocate when an issue arises that affects their daily lives or well-being.</li>
<li>Initiates 504 process for reasonable accommodations and modifications to address residents needs and manages process to ensure timeliness of completion. Works with the 504 Coordinator and maintenance staff, as needed based on approval or denial of accommodation by completing the process with a written notification to resident of the final resolution of 504 request.</li>
<li>Prepare a Supportive Services Plan. The plan must include: [1] activities and services that facilitate safely aging in place by helping participants proactively address their health and social support needs; [2] provide an ongoing benefit to maximize the impact of the funds; and [3] include the use of evidence-based programming (EBP) or evidence-informed programs.</li>
<li>Supports the Resident Services Supervisor in preparing and writing grants, proposals, applications, and reporting.</li>
<li>Provides case management by assessing resident’s need with self-disclosed care needs; updates support/needs in response to changing needs as residents age in place. </li>
<li>Develops resource directories for the housing community by working with property management team on outreach process and educates residents about community programs and resources.</li>
<li>Makes appropriate referrals to service providers on behalf of residents.</li>
<li>Creates annual calendars for ongoing education, wellness programs, compliance presentations for residents.</li>
<li>Liaison with community, creates awareness of the resident services program and develops partnerships to support the residents. </li>
<li>Support and coordinate care for discharged residents as they transition back to their apartments. Develop networks with family and friends to support residents.</li>
<li>Facilitate language services to residents with limited English proficiency via the approved company translation services. </li>
<li>Provides support to residents, to include eviction, crisis prevention, and conflict resolution.</li>
<li>A member of the on-site team to ensure residents understand regulatory and lease agreement requirements, i.e., annual recertification documents, REAC/NSPIRE unit inspections, and reasonable accommodation/ modification requests/ orders.</li>
</ul>
OTHER DUTIES
<ul>
<li>Timely submittal of required reports that include semi-monthly management, monthly frail, and at-risk reports, as outlined in the Operational Policies and Procedures Manual (OPPM) and HUD.</li>
<li>Maintains necessary data using AASC Online; case management, progress updates, to include interactions, program participation, and sentinel events (falls, emergency department visits).</li>
<li>Maintains personal resident information in accordance with applicable privacy and confidentiality requirements per policy and HUD requirements.</li>
<li>Must respond to calls and/or after hours or weekends as needed by the assigned housing community.</li>
</ul>
EXPERIENCE &amp; EDUCATION: 
<ul>
<li>Bachelor’s degree in Social Work, Gerontology, Psychology or Counseling or equivalent combination of education and experience.</li>
<li>Bilingual English/Spanish preferred </li>
<li>Ability to advocate, organize and problem-solve.</li>
<li>Ability to communicate in understandable lay language at appropriate literacy and cognitive level ability by residents, both verbal and written communications.</li>
<li>Understanding the needs of low-income older adults and persons with disabilities in a sensitive manner.</li>
<li>Disciplined to be self-starter, work independently, and be part of a team.</li>
<li>Ability to multi-task and establish priorities in a sometimes busy and stressful environment.</li>
<li>Ability to establish positive and collaborative relationships with residents, staff, and community-based providers.</li>
<li>Experience working with older adults and special need individuals.</li>
<li>Knowledge of program and services to support the elderly and special needs population.</li>
<li>Cultural competency with diverse populations, individuals from different ethnic and racial backgrounds, including working with non-English speaking adults.</li>
<li>Familiarity and understanding of working with individuals with mental health needs.</li>
<li>Strong verbal, written, and interpersonal communication skills.</li>
</ul>
 COMPUTER &amp; SOFTWARE SKILLS: 
<ul>
<li>Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Internet.</li>
<li>Familiar with AASC Online and HUD provided Software; not preferred. </li>
</ul>
TRAVEL:
<ul>
<li>Occasional local travel to corporate office and other TRM locations, program and services in the community, meetings held at other TRM locations and visits to local hospitals, Skilled Nursing Facilities (SNF), Assisted Living and rehabilitation facilities as needed.</li>
<li>Must have a valid California Driver’s License, proof of current vehicle insurance and driving record that meets TELACU Industries insurer’s criteria; must be able to use own vehicle in the course of work.</li>
</ul>
Physical Requirements:
Constantly (6-8 hours per day) -Sitting, Using hands to finger, handle or feel (computer operation)Occasionally (up to 3 hours per day)-Standing, Walking, Stooping/Bending, Reaching with hands and arms, Lifting of up to 20 lbs.
Work Environment &amp; Exposures
Position may require occasional exposure to fumes or airborne particles, vibration and loud noise levels. Will be exposed to varying weather conditions, soil, pollen, grass and plant materials and fertilizer while working; will be exposed to cleaning solutions of home strength; may be exposed to industrial strength solutions for pest control, paints or solvents. Hazards: Occasionally exposed to biohazards such as blood borne pathogens, sewage, building waste.
TELACU Offers a Competitive Benefits Package:
<ul>
<li>Medical health coverage options: Limited HMO, Full HMO and POS</li>
<li>Dental coverage options: Dental HMO (DMO) and PPO</li>
<li>Vision PPO insurance option</li>
<li>Flexible Spending Account (FSA) for Medical Expense Reimbursement &amp; Dependent Day Care</li>
<li>401 (k) Retirement Plan with generous employer match</li>
<li>Company Paid Basic Life/ AD&amp;D Insurance</li>
<li>Voluntary Supplemental Basic Life/ AD&amp;D Insurance</li>
<li>Company Paid Long-Term Disability</li>
<li>Company Paid Employee Assistance Program (EAP)</li>
<li>Colonial Voluntary Supplemental Insurance Options</li>
<li>Paid Time Off for Vacation, Sick and Holidays</li>
<li>Education Reimbursement</li>
</ul>

Resident Services Coordinator I- 90015 (Plaza)

<h3>Job Description</h3>
Job DescriptionDescription:
Job Type: Full-Time &amp; Part-Time Roles Available
DSP, Caregiver, Personal Attendant, Behavior Specialist
 
Our goal as New Heights Ventures is to empower individuals to live their best lives, and we do it with a lot of heart, humor, and hands-on support. This is more than a job; it’s a chance to make meaningful connections, enjoy a supportive team atmosphere, and be part of a workplace that celebrates every success – big or small!
 
What You’ll Be Doing
In this front-line role, you’ll be a critical part of our clients’ day-to-day lives, providing personal care, training, and social interaction. Every day is different, and your impact is profound!
 
Typical Day-to-Day Fun Includes:
<ul>
<li> Helping clients with daily routines like getting out of bed, bathing, dressing, and other personal care activities.</li>
<li> Supporting clients with meals and ensuring they have a pleasant dining experience.</li>
<li> Keeping things moving! This may involve assisting clients with transferring to and from bed, showers, vehicles, or toilets.</li>
<li> Participating in recreational outings, shopping trips, and fun activities – you’re the friendly face our clients look forward to seeing!</li>
<li> Handling emergency situations with a calm and efficient approach.</li>
<li> Following Individual Program Plans and Training Manuals to provide top-notch, customized care.</li>
<li> Documenting activities and making sure our clients’ progress is recorded.</li>
<li> Adapting to various needs in a shared home environment, working with a fantastic team of professionals.</li>
</ul>
Requirements:
What You Bring to the Table:
<ul>
<li> A proactive and positive attitude with a willingness to learn and adapt.</li>
<li> Great communication skills, even when communication is challenging.</li>
<li> An ability to work independently and confidently in unsupervised situations.</li>
<li> First Aid and CPR certification (or willingness to get certified by us).</li>
<li> A valid CA driver’s license and proof of auto insurance.</li>
<li> Legible writing skills, in English, for accurate documentation.</li>
<li> Prior experience preferred but not necessary.</li>
</ul>
Why You’ll Love Working With Us:
<ul>
<li>Team Culture: Join a close-knit team where we support each other and have fun while making a difference!</li>
<li>Client Engagement: Enjoy the rewarding experience of seeing your efforts pay off in our clients’ smiles and progress.</li>
<li>Training &amp; Growth: No experience? No problem! We provide comprehensive training and opportunities to grow within the company.</li>
</ul>
Physical Requirements
<ul>
<li>Free from any physical limitations that would prevent attendant from performing essential job duties, either with or without a reasonable accommodation.</li>
<li>Able to perform necessary transfers and hands on assistance for person served. </li>
</ul>

Personal Care Attendant / Caregiver

<h3>Job Description</h3>
Job Description
TELACU Residential Management, Inc. (TRM) has developed thousands of apartment homes, creating beautiful residential communities throughout California. These communities are operated by TELACU Residential Management, Inc. (TRM), which provides the highest levels of in-house oversight, security, maintenance and social service care that our residents deserve. Each community is managed with the philosophy that we are servants in their home, rather than them being guests in ours.
The Resident Services Coordinator (“RSC I”) is responsible for providing supportive service to elderly and physically challenged residents living at TELACU Residential Management (“TRM”) housing communities. RSC Level I to Level II requires evaluation of employee skill and performance levels by the Director of Resident Services Programs (DRSP) and Resident Services Supervisor (RSS). Due to the nature of the work assigned, the timeframe and transition will vary, and in some instances, an RSC Level I may be permanently allocated an RSC Level I.
The RSC I, works with residents in a comprehensive and proactive manner to assess and identify resident needs and implements individual health-driven aging plans and educates residents on available resources. The position is an advocate for residents, manages the 504 reasonable accommodation process, and works on case management to prevent premature institutionalization to supports residents to safely age in place. 
Responsible for creating partnerships with social services partners and health care providers facilitating care management meetings to ensure situations are coordinated across partner organizations while the aggregate need of the resident is supported through appropriate services and helps with transition plans in collaboration with hospitals, assisted living, rehabilitation facilities, nursing homes and impacted families, as needed.
Essential Job Duties 
<ul>
<li>Serves as resident advocate when an issue arises that affects their daily lives or well-being.</li>
<li>Initiates 504 process for reasonable accommodations and modifications to address residents needs and manages process to ensure timeliness of completion. Works with the 504 Coordinator and maintenance staff, as needed based on approval or denial of accommodation by completing the process with a written notification to resident of the final resolution of 504 request.</li>
<li>Prepare a Supportive Services Plan. The plan must include: [1] activities and services that facilitate safely aging in place by helping participants proactively address their health and social support needs; [2] provide an ongoing benefit to maximize the impact of the funds; and [3] include the use of evidence-based programming (EBP) or evidence-informed programs.</li>
<li>Supports the Resident Services Supervisor in preparing and writing grants, proposals, applications, and reporting.</li>
<li>Provides case management by assessing resident’s need with self-disclosed care needs; updates support/needs in response to changing needs as residents age in place. </li>
<li>Develops resource directories for the housing community by working with property management team on outreach process and educates residents about community programs and resources.</li>
<li>Makes appropriate referrals to service providers on behalf of residents.</li>
<li>Creates annual calendars for ongoing education, wellness programs, compliance presentations for residents.</li>
<li>Liaison with community, creates awareness of the resident services program and develops partnerships to support the residents. </li>
<li>Support and coordinate care for discharged residents as they transition back to their apartments. Develop networks with family and friends to support residents.</li>
<li>Facilitate language services to residents with limited English proficiency via the approved company translation services. </li>
<li>Provides support to residents, to include eviction, crisis prevention, and conflict resolution.</li>
<li>A member of the on-site team to ensure residents understand regulatory and lease agreement requirements, i.e., annual recertification documents, REAC/NSPIRE unit inspections, and reasonable accommodation/ modification requests/ orders.</li>
</ul>
OTHER DUTIES
<ul>
<li>Timely submittal of required reports that include semi-monthly management, monthly frail, and at-risk reports, as outlined in the Operational Policies and Procedures Manual (OPPM) and HUD.</li>
<li>Maintains necessary data using AASC Online; case management, progress updates, to include interactions, program participation, and sentinel events (falls, emergency department visits).</li>
<li>Maintains personal resident information in accordance with applicable privacy and confidentiality requirements per policy and HUD requirements.</li>
<li>Must respond to calls and/or after hours or weekends as needed by the assigned housing community.</li>
</ul>
EXPERIENCE &amp; EDUCATION: 
<ul>
<li>Bachelor’s degree in Social Work, Gerontology, Psychology or Counseling or equivalent combination of education and experience.</li>
<li>Bilingual English/ Chinese- Mandarin preferred.</li>
<li>Ability to advocate, organize and problem-solve.</li>
<li>Ability to communicate in understandable lay language at appropriate literacy and cognitive level ability by residents, both verbal and written communications.</li>
<li>Understanding the needs of low-income older adults and persons with disabilities in a sensitive manner.</li>
<li>Disciplined to be self-starter, work independently, and be part of a team.</li>
<li>Ability to multi-task and establish priorities in a sometimes busy and stressful environment.</li>
<li>Ability to establish positive and collaborative relationships with residents, staff, and community-based providers.</li>
<li>Experience working with older adults and special need individuals.</li>
<li>Knowledge of program and services to support the elderly and special needs population.</li>
<li>Cultural competency with diverse populations, individuals from different ethnic and racial backgrounds, including working with non-English speaking adults.</li>
<li>Familiarity and understanding of working with individuals with mental health needs.</li>
<li>Strong verbal, written, and interpersonal communication skills.</li>
</ul>
 COMPUTER &amp; SOFTWARE SKILLS: 
<ul>
<li>Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Internet.</li>
<li>Familiar with AASC Online and HUD provided Software; not preferred. </li>
</ul>
TRAVEL:
<ul>
<li>Occasional local travel to corporate office and other TRM locations, program and services in the community, meetings held at other TRM locations and visits to local hospitals, Skilled Nursing Facilities (SNF), Assisted Living and rehabilitation facilities as needed.</li>
<li>Must have a valid California Driver’s License, proof of current vehicle insurance and driving record that meets TELACU Industries insurer’s criteria; must be able to use own vehicle in the course of work.</li>
</ul>
Physical Requirements:
Constantly (6-8 hours per day) -Sitting, Using hands to finger, handle or feel (computer operation)
Occasionally (up to 3 hours per day)-Standing, Walking, Stooping/Bending, Reaching with hands and arms, Lifting of up to 20 lbs.
Work Environment &amp; Exposures
Position may require occasional exposure to fumes or airborne particles, vibration and loud noise levels. Will be exposed to varying weather conditions, soil, pollen, grass and plant materials and fertilizer while working; will be exposed to cleaning solutions of home strength; may be exposed to industrial strength solutions for pest control, paints or solvents. Hazards: Occasionally exposed to biohazards such as blood borne pathogens, sewage, building waste.
TELACU Offers a Competitive Benefits Package:
<ul>
<li>Medical health coverage options: Limited HMO, Full HMO and POS</li>
<li>Dental coverage options: Dental HMO (DMO) and PPO</li>
<li>Vision PPO insurance option</li>
<li>Flexible Spending Account (FSA) for Medical Expense Reimbursement &amp; Dependent Day Care</li>
<li>401 (k) Retirement Plan with generous employer match</li>
<li>Company Paid Basic Life/ AD&amp;D Insurance</li>
<li>Voluntary Supplemental Basic Life/ AD&amp;D Insurance</li>
<li>Company Paid Long-Term Disability</li>
<li>Company Paid Employee Assistance Program (EAP)</li>
<li>Colonial Voluntary Supplemental Insurance Options</li>
<li>Paid Time Off for Vacation, Sick and Holidays</li>
<li>Education Reimbursement</li>
</ul>

Resident Services Coordinator I-Bilingual Eng/Chi 91731 (Amador)

<h3>Job Description</h3>
Job Description
Empowering Wellness, Transforming Lives
Optima Medical Management Group is dedicated to enhancing the quality of life by promoting wellness. At Optima MMG and all of its divisions: Serene Health, Community Support, and American TrueCare, our mission is to provide comprehensive support and care that not only addresses immediate concerns but also fosters long-term well-being.
As pioneers in the field, we aspire to lead in member care outcomes and set new standards for excellence and innovation. We are committed to empowering our members to achieve self-sufficiency in health, creating a ripple effect that strengthens families and communities.
Our work culture at Optima MMG is built on pride, passion, and a collective commitment to making a positive difference in people's lives. Our team members are dedicated problem-solvers who bring their unique skills and perspectives to the table. We believe that by fostering a collaborative and supportive environment, we can unlock the full potential of our team and, in turn, provide the best possible care to our members.
A career at Optima MMG is an opportunity to be part of a dynamic and forward-thinking organization. We encourage continuous learning and professional growth, providing our employees with access to industry experts, cutting-edge technologies, and a supportive community that values each individual's contributions. Join us on this journey to not only advance your career but to be a driving force in transforming lives and communities through passionate and fulfilling work!
Job Summary:
The Lead Care Manager (LCM) role involves developing personalized care plans, coordinating member services, and collaborating closely with members and families, as well as Primary Care Providers to ensure they receive necessary medical treatment and support. The LCM will consult with members to determine their needs, develop individualized action plans, and work with care teams to manage the member experience effectively. Providing emotional support, resolving administrative issues, and ensuring timely access to care are key aspects of the position. Compassion, healthcare knowledge, and exceptional customer service are essential qualities for assisting members in becoming self-sufficient in health. The LCM will work with a diverse population of members enrolled in the Enhanced Care Management program, which may involve one or multiple members from the population of focus section below. 
Responsibilities: • Interview members to assess medical and social determinant of healthcare gaps and provide education about their condition and medication, while developing individualized care plans. • Respond to member inquiries and concerns, ensuring adherence to hospital and legal requirements. • Collaborate with interdisciplinary teams, locate medical and social resources, and coordinate social service plans. • Maintain on-going contact with members, via telehealth and in-person visitation. • Advocate for members, consult with healthcare providers, arrange appointments and treatment plans, evaluate member progress, and assist with healthcare barriers. • Maintain empathy and professionalism while contacting members and families. • Supporting behavioral health coordination, Substance Abuse and Community Resources. • Perform additional duties as assigned.
Populations of Focus: • Individuals experiencing homelessness: Lacking a fixed, regular, and adequate nighttime residence. • Individuals at risk for avoidable hospital or emergency department utilization: Five or more emergency room visits in a six-month period that could have been avoided with appropriate outpatient care or improved treatment adherence. • Individuals with Serious Mental Health and/ or substance use disorder needs: Adults who meet the eligibility criteria for participation in, or obtaining services through Specialist mental health services or the Drug Medi-Cal organized delivery system or Drug Medi-Cal program. • Individuals transitioning from incarceration/Justice Involved: Adults transitioning from a correctional setting or transitioned from a correction setting within the past 12 months, or children and youth who are transitioning from a youth correctional facility or transitioned from being in a youth correctional facility within the past 12 months. • Adults living in the community and at risk for long-term care institutionalization: Adults who are living in the community who meet the SNF Level of Care criteria; or who require lower-acuity skilled nursing or equipment for prevention, diagnosis, or treatment of acute illness or injury. • Adult nursing facility residents transitioning to the community: Adult nursing residents who are interested in moving out of the institution, and are likely candidates to do so successfully, and are able to reside continuously in the community. • Children and youth enrolled in California Children's Services (CCS) or CCS Whole Child Model (WCM) with Additional Needs Beyond the CCS condition: Children and youth enrolled in CCS or CCS WCM and are experiencing at least one complex social factor influencing their health. • Children and Youth Involved in Child Welfare • Individuals with Intellectual/ Developmental Disabilities: Adults who have a diagnosed I/ DD and qualify for eligibility in any other adult ECM population of focus. • Pregnant and Postpartum individuals; Birth Equity Population of Focus: Adults and youth who are pregnant or postpartum and qualify for eligibility in any other adult or youth ECM POF, or are subject to racial and ethnic disparities.
 Education and Experience: • High school diploma or GED required. • Minimum of 1 year experience in case management, member care, customer service, call center, or member care required. • Valid California driver's license and valid vehicle insurance required. • MA certificate or medical terminology knowledge preferred.
Required Skills/Abilities: • Excellent communication, interpersonal, customer service and organizational skills. • Computer skills for documentation, email and chat support. • Proficient skills in working independently and collaboratively in a team to provide member care. • Proficiency in multitasking, organization, and attention to detail is required for effectively providing care to multiple members simultaneously. • Candidates should exhibit the capability to utilize resources effectively for problem-solving while maintaining composure under pressure in a compassionate manner. • Applicants must demonstrate proficient speaking, reading, and typing abilities and possess strong proofreading skills.
Physical Requirements: • Must be able to travel using personal vehicle to complete outreach visits. Mileage reimbursement for the use of your vehicle is at a standard rate. • Prolonged periods of sitting at an office desk on the computer. • Lifting: Able to lift up to 15lbs.
Pay range$25—$28 USD
Benefits
Our full-time employees are eligible for the following benefits enrollment after 60 days of employment:
Medical, Dental, &amp; Vision Benefits: We have various insurance options for you and your family.
Short &amp; Long-Term Disability Benefits: Protection when you need it most.
Voluntary Accident, Voluntary Critical Illness, and Voluntary Hospital Indemnity Plans: Added security for you and your loved ones.
Flexible Spending Accounts: Manage your finances with flexibility.
Employee Assistance Program (EAP): Support when life throws challenges your way.
401(K): Building your financial future with us. Effective after 1 year of employment.
Paid Vacation and Sick Leave: Flexibility for the planned and unplanned.
Paid Holidays: Quality time to enjoy celebrations.
Employee Referral Program: Share the opportunities and reap the rewards.
Company Discount Program: Enjoy savings on everyday expenses and memberships.
Equal Employment Opportunity
Optima Medical Management Group and its divisions are an Equal Opportunity Employer. Optima MMG is committed to providing employment opportunities for all qualified candidates without discrimination on the basis of race, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, marital status, veteran status, or any other characteristic protected by federal, state or local laws. Optima MMG is committed to providing reasonable accommodation for individuals with disabilities.
Pre-Employment
Optima Medical Management Group is a drug-free workplace. Employment is contingent upon a successful pre-employment drug screening and background check.

Lead Care Manager

<h3>Job Description</h3>
Job DescriptionJob Title: Caregiver – Seal Beach, Ca (9 am - 7 pm)
Location: Seal Beach, CA Schedule: Mon - Fri&nbsp; Compensation: $22/hour&nbsp;
Join Our Team as a Caregiver in Seal Beach!Make a Difference in Someone’s Life: Join Our Team at Senior Helpers!
Are you someone who loves helping others and finds joy in making a positive impact? At Senior Helpers in Cypress, we’re looking for compassionate, dependable, and service-minded in-home Caregivers to join our team. If you’re ready to bring kindness, dedication, and your personal touch to the lives of seniors in our community, we’d love to hear from you!
This role is more than a job—it’s a chance to make a real difference every single day.&nbsp;
Are you a&nbsp;skilled caregiver&nbsp;looking for steady&nbsp;weekend shifts? Senior Helpers of South Orange County is hiring&nbsp;caregivers in Seal Beach, CA who are compassionate, reliable, and experienced in providing care for seniors. This is a great opportunity if you enjoy helping others and want a longer hours.&nbsp;
Why Join Senior Helpers?
Senior Helpers was founded in 2002 with a mission to provide professional, compassionate care that allows seniors to live independently at home. Today, we’re a nationally recognized leader in senior care — but our South Orange County office feels like family.
Here’s what sets us apart:
<ul>
<li>
Trusted Reputation:&nbsp;Proudly serving seniors in Orange County with over&nbsp;115+ 5-Star Google Reviews.
</li>
<li>
Great Workplace:&nbsp;The only home care company to be named a&nbsp;“Great Place to Work” 7 years in a row.
</li>
<li>
Local &amp; Caring:&nbsp;Family-owned and operated right here in Orange County — we know our community.
</li>
<li>
Supportive Culture:&nbsp;Caregivers are never alone — our office team is available&nbsp;24/7 for support.
</li>
<li>
Commitment to Growth:&nbsp;We invest in our caregivers with&nbsp;paid training, continuing education, and career advancement opportunities.
</li>
</ul>
When you join Senior Helpers North OC, you’re not just taking a job — you’re joining a team that values compassion, professionalism, and joy in caregiving.
Caregiver Responsibilities
As a&nbsp;weekend caregiver, you will:
<ul>
<li>
Help seniors with&nbsp;personal care&nbsp;(bathing, dressing, grooming, toileting, mobility support).
</li>
<li>
Provide&nbsp;companionship&nbsp;and emotional support.
</li>
<li>
Assist with&nbsp;meal preparation, light housekeeping, and errands.
</li>
<li>
Offer&nbsp;medication reminders&nbsp;and follow care plans.
</li>
<li>
Support clients with conditions such as&nbsp;Alzheimer’s, dementia, Parkinson’s, stroke recovery, or hospice care.
</li>
<li>
Monitor and report changes in client’s health or needs.
</li>
</ul>
Caregiver Requirements
<ul>
<li>
At least&nbsp;3 year of caregiving experience&nbsp;(professional or caring for a loved one).
</li>
<li>
Comfortable assisting with&nbsp;ADLs, mobility, and personal care.
</li>
<li>
Active&nbsp;HCA Registration (Home Care Aide)&nbsp;preferred.
</li>
<li>
Valid driver’s license, reliable transportation, and proof of insurance.
</li>
<li>
Weekday availability (Monday-Friday, 9AM – 7 PM).
</li>
<li>
Compassion, patience, and dependability are a must!
</li>
</ul>
Benefits and Compensation
<ul>
<li>$22 per hour, paid biweekly.</li>
<li>5 sick days&nbsp;and&nbsp;holiday pay</li>
<li>Room for&nbsp;career growth&nbsp;within our franchise</li>
<li>Bonus programs&nbsp;– extra cash for referrals, caregiver of the month awards, and more!</li>
<li>Ongoing training and support&nbsp;–&nbsp;in-person and virtual training provided.
<ul>
<li>Train hands-on in our Center of Excellence, where we have a mock-home environment to gain realistic training in!</li>
<li>6 Months of continuous monthly online training&nbsp;provided, including dementia, chronic conditions, hospice, and more!</li>
</ul>
</li>
<li>A&nbsp;supportive and inclusive work environment&nbsp;that values YOU!</li>
<li>Mileage reimbursement</li>
<li>One-on-one caregiving&nbsp;that makes a real impact</li>
<li>24/7 office support&nbsp;so you’re never alone on the job</li>
</ul>
EEOC Statement: At Senior Helpers - North OC, we embrace diversity and value inclusion. We are an equal opportunity employer and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Join Our Team! If you are ready to start immediately and are excited to provide exceptional care, apply today to become part of the Senior Helpers family!

Caregiver

<h3>Job Description</h3>
Job Description
Join the BuildAbility Team as the Lead ILS Mentor
Are you someone who finds joy in assisting others in reaching their goals? Do you prefer being out in the community rather than confined to a desk? Currently, we're on the lookout for a Lead ILS Mentor to support participants and staff in our Independent Living Services Program&nbsp;by ensuring high-quality service delivery, assisting with administrative and reporting tasks, and mentoring new staff.&nbsp;
Why work with us:
<ul>
<li>Meaningful Mission:&nbsp;Be a part of a team that's transforming lives and empowering individuals within the community. Our mission is to carve out a space for individuals with developmental and intellectual disabilities, encouraging them to envision a life without limitations and then guiding them toward turning that vision into a reality.</li>
<li>Inclusive Environment:&nbsp;Join an organization that values diversity, anti-racism, and inclusion in all aspects of our work.</li>
<li>Comprehensive Benefits:&nbsp;Enjoy competitive compensation starting at $21.00 - $23.00/hour, along with a generous benefits package.</li>
<li>If our values align with yours, then this opportunity is tailor-made for you! &nbsp;</li>
</ul>
As the Lead ILS Mentor, you will:
<ul>
<li>&nbsp;Provide individualized support to participants in home and community settings to build life skills and increase independence.</li>
<li>Maintain an independent part-time caseload of CFS and ILS participants by self-scheduling in collaboration with participants and their families, submitting timely weekly schedules, and maintaining a coverage percentage of available service hours.</li>
<li>Assist participants with activities of daily living, including but not limited to: budgeting, income reporting, benefits management, community access, appointment coordination, correspondence, healthy living, safety awareness, and any other areas outlined in their Individualized Service Plan (ISP).</li>
<li>Coordinate and monitor services for CFS participants, ensuring effective communication with families and other service providers, supporting advocacy, and linking participants to community resources aligned with their Person-Centered Plans.</li>
<li>Accurately record all required case documentation and timekeeping in the electronic visit verification (EVV) system, including goal implementation, progress notes, and participant signatures for verification.</li>
<li>Provide input on ISP goals in collaboration with participants and their circle of support; provide feedback to ILS leadership to inform the creation of ISP reports.</li>
<li>Meet with participants to discuss progress toward their ISP goals and provide detailed feedback to ILS Leadership to support the development of progress and annual reports.</li>
<li>Perform quality assurance checks and spot checks of case documentation to ensure alignment with program standards, compliance requirements, and best practices; report any discrepancies or corrective actions needed to ILS leadership. </li>
<li>Serve as a mentor and provide guidance to new DSPs, assisting in their training and shadowing to ensure they understand program protocols and expectations.</li>
<li>Lead the planning and facilitation of large group ILS events and small group program visits to promote participant engagement and community integration.&nbsp;</li>
</ul>
 Schedule:
<ul>
<li>Full-time</li>
<li>Variable schedule</li>
</ul>
Work Location:
<ul>
<li>Sylmar, CA</li>
<li>Traveling position</li>
</ul>
Compensation:
<ul>
<li>Starting at $21.00- $23.00/hour (dependent upon prior experience and qualifications).</li>
</ul>
Benefits:
<ul>
<li>90% coverage for Medical and 100% coverage for Dental and Vision insurance</li>
<li>100% Employer Paid Life Insurance for up to 2X the annual salary with Reliance Standard</li>
<li>Paid vacation starting at 2 weeks per year</li>
<li>56 hours of paid sick leave</li>
<li>12&nbsp;paid holidays per year</li>
<li>1 floating holiday per year</li>
<li>Mileage Reimbursement</li>
<li>403(b) retirement savings plan</li>
<li>Employee Assistance Program</li>
</ul>
Qualifications:
<ul>
<li>High school diploma or DEG equivalent required.&nbsp;</li>
<li>Associate's Degree in a Human Services field OR 3 years of experience in the developmental disabilities service system.</li>
<li>Familiarity with regional center funded services, preferred.&nbsp;</li>
<li>Proof of Criminal Background Clearance.&nbsp;</li>
<li>Valid Driver's License and proof of automobile insurance.&nbsp;</li>
<li>Strong written and interpersonal communication skills.</li>
<li>Tech-comfortable, with confidence using Microsoft Office Suite and electronic verification systems.&nbsp;</li>
</ul>
 BuildAbility is an equal opportunity employer. We are committed to anti-racism, diversity, and inclusion in our workplace environment, stakeholder engagement, and participant support.&nbsp;We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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