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<h3>Job Description</h3>
Job Description
ABOUT GUIDEBOOK
Guidebook is a simple yet powerful event management software that lets you promote your event, manage registration, and create an app in four easy steps with no technical skills required.
Thousands of organizations across the globe use Guidebook to create mobile applications for events, university campus open houses, venue guides, onboarding for associations, corporate training, and so much more. These apps help people stay organized, connect with their peers, and access more information - but it doesn’t stop there.
Our mission is to support the people who bring people together - event organizers. Events have never felt more important in building connections and helping shape and change minds in today’s fractured world. We are a driven team on a mission to elevate event experiences for everyone – and believe we can accomplish that while highly valuing balance, togetherness, and fun!
ABOUT THE JOB
As the Director of Software Engineering at Guidebook, you will be the engineering leader for our team of 10-12 engineers, reporting directly to our President and serving as a key partner to our product leader. This is a role for a 'player-coach' who is excited to get their hands dirty, drive a high-performance culture, and have an outsized, tangible impact on the business. You will be eager and ready to make key strategic and architectural decisions.
We are looking for a leader who is motivated by the opportunity to increase team velocity and deliver customer value. You will have the autonomy to make key decisions, and do what is needed to get results, and be expected to bring your perspective to challenge us and make the company better. You’ll be responsible for the output of the engineering team, championing a 'progress over perfection' mindset to quickly deliver prototypes and iterate based on customer feedback. This is a pivotal role in our company's transformation, and you'll be at the forefront of adopting AI tools and modern engineering practices to accelerate our growth.
RESPONSIBILITIES
<ul>
<li>Lead and Mentor: Manage the engineering team with a focus on performance and output. Mentor engineers, foster a culture of ownership and accountability, and guide the team through technical challenges.</li>
<li>Drive Velocity: Implement and refine processes to increase engineering velocity and throughput. Champion the adoption of AI-assisted development tools and other modern technologies to boost efficiency.</li>
<li>Player-Coach: Remain hands-on with the codebase (ReactJS, Python) to guide architectural decisions and lead by example, dedicating approximately 10-20% of your time to direct contribution as needed.</li>
<li>Business Impact: Partner with the product leader and President to align engineering efforts with business goals. Shape strategy and clearly articulate the business impact of your team's work, tying it to metrics like NRR, NPS, and customer adoption.</li>
<li>Data-Driven Decisions: Use metrics like cycle time, uptime, and delivery ratios to identify areas for improvement and make informed decisions, fostering a culture of continuous improvement, not blame.</li>
<li>Cross-functional Partnership: Work in lockstep with product management and design. You will build technical and product roadmaps together, ensuring both teams are in sync - and you will make important architectural decisions and recommendations. Together you will work to influence key business outcomes.</li>
</ul>
WITHIN 30 DAYS, YOU’LL
<ul>
<li>Understand and Build Trust: Establish rapport and credibility with the engineering team, product managers, and designers.</li>
<li>Assess and Diagnose: Evaluate the current team structure, processes, technical debt, and delivery metrics, presenting an initial diagnostic report to the President.</li>
<li>Deliver a Quick Win: Identify and implement at least one technical or process improvement that demonstrates a "progress over perfection" mindset.</li>
<li>Get Hands-On: Begin contributing to the codebase to model the player-coach approach and gain a deep understanding of our technology.</li>
</ul>
WITHIN 60 DAYS, YOU’LL
<ul>
<li>Implement Improvements: Roll out process changes that measurably improve velocity, predictability, or our say-do ratio.</li>
<li>Pilot New Tools: Launch a pilot of AI-assisted development tools with the team, tracking adoption and productivity outcomes.</li>
<li>Strengthen Partnerships: Improve collaboration between engineering, product, and design, resulting in smoother sprint planning and faster decision-making.</li>
<li>Deliver Customer Value: Ship a meaningful feature or release that is tied to our business impact metrics (NRR, NPS, etc.).</li>
</ul>
WITHIN 90 DAYS, YOU’LL
<ul>
<li>Drive Measurable Impact: Demonstrate clear improvements in engineering KPIs (e.g., reduced cycle time, improved uptime).</li>
<li>Link Output to Business Metrics: Present a clear connection between engineering output and improvements in our key business metrics.</li>
<li>Scale AI Adoption: Drive the adoption of AI-assisted development across the team, with all engineers regularly using valuable tools. Encourage experimentation and innovation time.</li>
<li>Shape the Future: Formalize a 6-12 month engineering roadmap in partnership with product, balancing technical debt, innovation, and customer needs.</li>
</ul>
MINIMUM QUALIFICATIONS
<ul>
<li>5+ years experience as a senior/staff software engineer</li>
<li>History of leading technical projects, mentoring junior engineers, and being a go-to technical leader on a team.</li>
<li>Experience in teams responsible for KPIs like cycle time, uptime, and/or delivery ratios.</li>
<li>Ability to articulate how engineering work directly impacts business metrics.</li>
<li>Experience working in a cross-functional team environment.</li>
<li>Strong verbal and written communication skills.</li>
<li>Fluency in ReactJS and Python.</li>
</ul>
PREFERRED QUALIFICATIONS
<ul>
<li>Experience managing a team of 8-12 engineers.</li>
<li>A natural change agent who is not a defender of the status quo.</li>
<li>Experience being a strong partner to product managers and designers.</li>
<li>Hands-on experience with AI-assisted development tools (e.g., Cursor, Claude Code).</li>
<li>Resilient and optimistic, with the ability to see ambiguity as an opportunity and motivate a team through uncertainty.</li>
</ul>
PERKS
<ul>
<li>100% paid benefits: medical, dental, and vision.</li>
<li>Short term and long term disability.</li>
<li>Unlimited vacation time.</li>
<li>401k program with matching benefits.</li>
<li>Stock options.</li>
<li>A company culture built on balance, community, and shared success.</li>
<li>MacBook and accessories for comfortable remote work.</li>
<li>Awesome annual retreats (the next one is in Atlanta, Georgia - November 2025).</li>
</ul>
COMPENSATION:
A competitive salary of $160,000-200,000, depending on relevant experience.
EQUAL OPPORTUNITY EMPLOYER:
At Guidebook, we're committed to cultivating an inclusive work environment for everyone – and we know that's best achieved, in part, with a diverse workforce. We're working on increasing diversity across the company. If you're looking to join a team that is smart, highly motivated, and also values work/life balance, we can't wait to hear how you can add to our growing culture!
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
Ready to shape the future of mobile applications? Join Guidebook and be part of a company culture that values innovation, collaboration, and individual growth. Apply now and make an impact!

Director, Software Engineering

<h3>Job Description</h3>
Job Description
We are seeking a full time contract professional with hands-on AWS DevOps Architect/Engineer who is passionate about building and optimizing cloud solutions. In this role, you will apply your DevOps savvy to architect, implement, and maintain cloud infrastructure and automation frameworks to support mission-critical systems, with a special focus on integrating with Esri GIS tools.
This is a collaborative and highly visible role where strong technical expertise, problem-solving skills, and teamwork will make an immediate impact. While remote work is the norm, occasional in-person meetings may be required. Candidates must be based in the U.S. and authorized to work for any employer without sponsorship.
Key Responsibilities
<ul>
<li>
Design, build, and maintain scalable AWS infrastructure using best practices.
</li>
<li>
Develop and manage Infrastructure as Code (IaC) using Terraform.
</li>
<li>
Support and integrate Esri GIS tools within cloud environments.
</li>
<li>
Implement and enhance CI/CD pipelines to improve deployment efficiency.
</li>
<li>
Ensure system reliability, scalability, and security across environments.
</li>
<li>
Collaborate with distributed teams to deliver solutions on time and within scope.
</li>
<li>
Troubleshoot and resolve complex infrastructure and deployment issues.
</li>
<li>
Document architectures, processes, and best practices for ongoing improvement.
</li>
</ul>
Required Qualifications
<ul>
<li>
Hands-on experience in AWS DevOps environments (3+ years preferred).
</li>
<li>
Strong expertise in Terraform for IaC.
</li>
<li>
Familiarity with Esri GIS tools and integration within cloud environments.
</li>
<li>
Proficiency with CI/CD pipelines and related tools (GitHub Actions, Jenkins, CodePipeline, etc.).
</li>
<li>
Solid understanding of networking, security, and cloud automation principles.
</li>
<li>
Strong communication skills and proven ability to collaborate in a remote team.
</li>
<li>
Must be based in the U.S. with valid work authorization (no sponsorship).
</li>
</ul>
Preferred Qualifications
<ul>
<li>
Experience with Docker, Kubernetes, or container orchestration.
</li>
<li>
Knowledge of scripting languages such as Python, Bash, or PowerShell.
</li>
<li>
Exposure to monitoring tools (CloudWatch, ELK, Prometheus, etc.).
</li>
<li>
Prior experience supporting geospatial applications or GIS systems.
</li>
</ul>
Send that resume asap so you can enjoy a great opportunity with ....
<ul>
<li>
Remote-first culture with potential for occasional purposeful, in-person collaboration.
</li>
<li>
Opportunity to work on innovative cloud and GIS solutions.
</li>
<li>
Collaborative team environment with room for growth and learning.
</li>
</ul>
Company DescriptionSuper, Team oriented environment with a customer-centric focus and a great reputation. 
<h3>Company Description</h3>
Super, Team oriented environment with a customer-centric focus and a great reputation.

Hands-on AWS DevOps Architect/Engineer FT Contract Remote/hybrid

<h3>Job Description</h3>
Job Description
Role Summary
Our Client is hiring a Full Stack Software Engineer to join its core AI Security Systems team. This role offers the opportunity to build scalable backend services and intuitive frontend applications that power a next-gen cybersecurity platform. As an early team member, you'll help shape the engineering culture and make key technical decisions in a fast-paced, mission-driven startup environment.
About RightSeat.AI
RightSeat.AI helps organizations adopt AI responsibly through Strategy &amp; Advisory, AI Workshops, Implementation &amp; Training, AI Talent Solutions, and our AI Trust Lab. As your human co-pilots for the AI journey, we bring clarity, purpose, and a human-first mindset to every engagement—aligning AI strategy with real business outcomes. Backed by decades of leadership in tech, consulting, and federal transformation, our mission is simple: to help change the world for the better by combining the power of AI with human creativity and problem-solving.
About Our Client
Our Client is a cybersecurity company backed by Andreessen Horowitz (a16z) and Shield Capital. It delivers AI-powered Managed Detection and Response (MDR) services that transform how enterprises detect and respond to threats. With deep expertise in Google and Microsoft security ecosystems, Our Client combines cutting-edge AI with human insight to drive agility, resilience, and superior security outcomes.
Key Responsibilities
<ul>
<li>Design, develop, and deploy scalable backend services and APIs.</li>
<li>Build and maintain responsive, user-friendly front-end applications.</li>
<li>Collaborate with product, design, and engineering teams to define and implement new features.</li>
<li>Write clean, well-documented, and testable code.</li>
<li>Participate in code reviews to ensure quality and knowledge sharing.</li>
<li>Troubleshoot and debug issues across the full stack.</li>
<li>Improve development processes and tools.</li>
<li>Stay current with emerging technologies and industry trends.</li>
<li>Proactively identify and solve technical challenges.</li>
</ul>
Required Qualifications
<ul>
<li>Strong grasp of software engineering principles and best practices.</li>
<li>Proficiency in at least one backend language (Go, Python, or equivalent).</li>
<li>Experience with modern frontend frameworks (Next.js, TypeScript, React, Vue.js, or equivalent).</li>
<li>Familiarity with relational databases (PostgreSQL or MySQL).</li>
<li>Exposure to cloud platforms (GCP or AWS).</li>
<li>Ability to learn new technologies quickly and independently.</li>
<li>Excellent problem-solving, analytical, and communication skills.</li>
</ul>
Preferred Attributes
<ul>
<li>Startup mindset: adaptable, proactive, and collaborative.</li>
<li>Passion for cybersecurity and AI innovation.</li>
<li>Ability to thrive in a fast-paced, high-impact environment.</li>
</ul>
Preferred Technologies
<ul>
<li>Docker and Kubernetes.</li>
<li>CI/CD pipelines.</li>
<li>AI/ML concepts including:</li>
<li>Prompt Engineering</li>
<li>Retrieval-Augmented Generation (RAG)</li>
<li>Supervised Fine-Tuning (SFT)</li>
<li>Vector Databases</li>
</ul>
Why Join Our Client
<ul>
<li>Elite Founding Team &amp; Proven Leadership: Work alongside cybersecurity veterans with a history of building industry-defining companies.</li>
<li>AI-Native, Automation-First Approach: Be part of a company built for the AI era, delivering smarter, faster, and more scalable security solutions.</li>
<li>Backed by Top-Tier Investors &amp; Advisors: Join a high-growth startup supported by leaders from Microsoft, NSA, and Google.</li>
<li>Mission-Driven Culture with Real Impact: Help deliver 10x better security outcomes that protect organizations at scale.</li>
</ul>
Our Client's Benefits
Our Client offers a competitive compensation package including health, vision, and dental care. For full details, please contact your RightSeat Talent Discovery Specialist Advisor.
Equal Opportunity Employer Statement
RightSeat.AI is dedicated to fostering an inclusive and equitable workplace. We make employment decisions based on qualifications, merit, and business needs, without regard to race, religion, gender, disability, veteran status, or any other protected characteristics.

AI Software Engineer

<h3>Job Description</h3>
Job Description
The Dealer Application Specialist is a full-time, versatile role that encompasses interaction with auto dealerships as well as our in-house sales team. In this role you will be responsible for call and capture in your assigned territory, as well as developing and maintaining relationships with dealers. You will also ensure successful application completion and qualification by supporting and collaborating with the sales team. The successful candidate will have excellent communication skills and provide outstanding customer service.
Basic Responsibilities
<ul>
<li>Complete call and capture for assigned territory.</li>
<li>Establish relationships and maintain with dealers</li>
<li>Ability to communicate effectively, both verbally and non-verbally</li>
<li>Stay informed about market trends and product advancements to provide valuable insights and recommendations.</li>
<li>Provide exceptional customer service</li>
<li>Additional duties and responsibilities as required or assigned</li>
<li>Ability to work Saturdays and Sundays
<ul>
<li>Saturday: 9am to 6pm</li>
<li>Sunday: 12p to 6p</li>
</ul>
</li>
</ul>
Skills &amp; Qualifications
<ul>
<li>Great communication skills</li>
<li>ability to work under pressure while maintaining composure</li>
<li>Strong organizational and problem solving skills</li>
<li>High Level of attention to detail</li>
<li>Manage incoming calls effectively</li>
<li>Effectively manage time to complete tasks within the given deadline.</li>
<li>Excellent verbal and written communication skills</li>
<li>Self-motivated</li>
<li>Experience in the Auto industry a plus but not necessary</li>
<li>Bilingual English/Spanish is a PLUS</li>
</ul>
Company Benefits
Lobel Financial employees can access a wide range of benefits including 401K matching, medical, dental, and vision coverage. We also offer optional life insurance, paid holidays, and generous paid time off!
Lobel Financial is an equal opportunity employer.
No Agencies Please!
Company DescriptionLobel Financial is a full-spectrum auto financing solution that specializes in the acquisition and servicing of prime to sub-prime motor vehicle retail installment contracts. We are head quartered in Southern California and have a market presence coast-to-coast. Employees choose Lobel because of the work-life balance, positive company culture, reward system, benefits and flexibility. If you are an employee and you want to work with a company that is consistently growing, offers competitive salaries and benefits, promotes their employees, and provides a stable work environment, then you've found it with Lobel. Lobel Financial is an equal opportunity employer. 
<h3>Company Description</h3>
Lobel Financial is a full-spectrum auto financing solution that specializes in the acquisition and servicing of prime to sub-prime motor vehicle retail installment contracts. We are head quartered in Southern California and have a market presence coast-to-coast.\r\n\r\nEmployees choose Lobel because of the work-life balance, positive company culture, reward system, benefits and flexibility. If you are an employee and you want to work with a company that is consistently growing, offers competitive salaries and benefits, promotes their employees, and provides a stable work environment, then you've found it with Lobel.\r\n\r\nLobel Financial is an equal opportunity employer.

Customer Service / Dealer Application Specialist

<h3>Job Description</h3>
Job Description
Professional Search Group OC is actively seeking multiple Technical Support Specialist for a seasonal project with one of our premier financial services clients. This team will be on the front lines of a banking system upgrade, helping internal users and clients navigate the transition to a new platform.
Professional Search Group OC is proud to partner with a leader in banking solutions and customer experience innovation. With a strong focus on efficiency and client service, they are transforming their operations through modernized systems and dedicated support teams. This is your opportunity to contribute to a major platform rollout and provide real value to financial professionals navigating this change.
Fluency in both Korean and English is required for this role, as you’ll be supporting bilingual users across the organization. If you’re tech-savvy, customer-focused, and enjoy problem-solving, we’d love to hear from you.
Project Details:
<ul>
<li>Seasonal project launching in September</li>
<li>Temporary for 4-8 weeks</li>
<li>Shifts available Monday through Friday between 8:00 AM – 6:00 PM PT </li>
<li>Role may require flexibility depending on project phase</li>
</ul>
Technical Support Specialist Responsibilities:
<ul>
<li>Provide phone, chat, and email support for bank employees and clients during a platform transition.</li>
<li>Assist users in understanding new banking systems and tools.</li>
<li>Train users on navigation, features, and functionality of the updated software.</li>
<li>Troubleshoot system issues, access concerns, and technical questions related to the new platform.</li>
<li>Clearly document user interactions, issues, and resolutions.</li>
<li>Participate in team training sessions and knowledge-sharing meetings.</li>
<li>Offer clear, concise support to users of varied technical skill levels.</li>
<li>Collaborate with internal teams to escalate and resolve more complex issues.</li>
</ul>
Technical Support Specialist Qualifications: 
<ul>
<li>Fluent in Korean and English (verbal and written) required</li>
<li>Strong computer skills (Windows, MS Office required; Mac experience is a plus)</li>
<li>Prior experience in customer service or tech support</li>
<li>Ability to translate technical terms into easy-to-understand language</li>
<li>Friendly, patient, and solution-focused communication style</li>
<li>Team player with a proactive and positive attitude</li>
<li>Strong time management and multitasking abilities</li>
<li>Comfortable with training users on new systems</li>
</ul>
Technical Support Specialist Preferred Experience:
<ul>
<li>3–5 years in a technical support, training, or customer service role</li>
<li>Experience working in a financial institution or banking environment</li>
<li>Familiarity with system updates or platform transitions</li>
<li>Leadership or mentorship experience is a plus</li>
</ul>
Apply with Professional Search Group OC today!

Technical Support Specialist

<h3>Job Description</h3>
Job DescriptionTitle: ServiceNow AdminLocation: USA RemoteDuration: 6+ MonthsRate -$65/hr on 1099Years of Exp 12+&amp; Position OverviewWe are looking for an experienced ServiceNow Developer with 12 years of proven expertise in managing, configuring, and optimizing ServiceNow platforms within the Life Sciences domain. The ideal candidate will have strong technical administration and development skills, experience in regulated environments (GxP, FDA 21 CFR Part 11), and the ability to align ITSM/ITIL processes with compliance and business objectives.&amp; Key ResponsibilitiesDesign, develop, and configure ServiceNow solutions across multiple modules such as ITSM, GRC, CSM, SecOps, Portal, HRSD, and others.Implement and customize ServiceNow applications, workflows, business rules, client scripts, UI policies, and integrations.Lead end-to-end delivery of ServiceNow projects, including requirements gathering, solution design, development, testing, and deployment.Integrate ServiceNow with third-party systems using REST/SOAP APIs, MID servers, and other integration tools.Ensure adherence to ServiceNow development best practices, coding standards, and platform governance.Collaborate with cross-functional teams including architects, process owners, business analysts, and administrators.Troubleshoot and resolve complex platform issues and provide ongoing support.Mentor junior developers and contribute to building a strong ServiceNow practice.&amp; Required Skills Experience7–10 years of ServiceNow development and administration experience.Strong knowledge of ServiceNow core modules (Incident, Problem, Change, Asset, CMDB, Service Catalog) with 5–7 years of configuration and administration experience.JavaScript (4–5 years): hands-on scripting for business rules, client scripts, and UI customization.HTML CSS (4+ years): building and customizing UI components and portals.ServiceNow APIs (4–5 years): developing and managing integrations with external systems.Integrations (REST/SOAP, LDAP, SSO, OAuth) (4–5 years): implementing and maintaining secure integrations.Strong hands-on expertise in multiple ServiceNow modules: ITSM, GRC, CSM, SecOps, Portal, HRSD.Familiarity with ServiceNow upgrade cycles and patch management (3–4 years of upgrade experience).Proficiency in ServiceNow scripting (JavaScript, Glide API, Jelly, AngularJS).Experience in Service Portal development and customization.Strong understanding of ITIL/ITSM processes and enterprise service management concepts.Experience with ServiceNow Integration Hub, Flow Designer, Orchestration, and MID Servers.Proven experience in ServiceNow upgrades, migrations, and performance optimization.Preferred Certifications:ServiceNow Certified System Administrator (CSA)Certified Application Developer (CAD)ITSM Implementation SpecialistOther module-specific certifications.Strong problem-solving and communication skills, with the ability to work in an agile environment.&amp; &amp; Domain ExpertisePrior experience (4–5 years) working in Life Sciences, Pharma, Biotech, or Medical Devices environments.Strong understanding of GxP validation processes and compliance frameworks (FDA 21 CFR Part 11, SOX, HIPAA).Knowledge and practical application of ITIL best practices (4–5 years).&amp; EducationBachelor’s degree in computer science, Information Technology, or related field.Equivalent professional experience will also be considered&amp; Good to HaveExperience with ServiceNow AI/ML, Predictive Intelligence, and Virtual Agent.Knowledge of cloud platforms (AWS, Azure, GCP) and security frameworks.Exposure to DevOps practices and CI/CD pipelines for ServiceNow.

ServiceNow Admin

<h3>Job Description</h3>
Job DescriptionJob Responsibilities: 
<ul>
<li>Seeking ISO 13485 Auditor with European MDR, but only for Class 1 Medical Devices</li>
<li>Provides timely, detailed reports and photographic evidence.</li>
</ul>
Industry Experience: 
<ul>
<li>Proven experience conducting internal (second-party) audits and supplier audits in compliance with ISO 13485, ISO 9001, FDA 21 CFR Part 820, EU MDR, and GMP standards.</li>
<li>Demonstrated expertise in evaluating both new and existing suppliers for quality system compliance, risk management, and regulatory readiness.</li>
<li>Skilled in performing and reviewing equipment, product, and process validation and verification (V&amp;V) activities in accordance with medical device regulatory expectations.</li>
<li>Strong understanding of quality system documentation, CAPA processes, and audit follow-up to ensure effective closure of nonconformities and continuous improvement. </li>
</ul>
Certifications Required: 
<ul>
<li>Certified ISO 13485:2016 Lead Auditor with comprehensive training in quality management system requirements specific to medical devices.</li>
</ul>
Job type: 1099 contract Project Duration: 2 days per audit. (CURRENT PROJECT) NOTE: in a 1099 Contract, Project duration varies project to project. Shift Hours: 1st Shift (CURRENT PROJECT) NOTE: in a 1099 Contract, duration varies from project to project.

ISO 13485 Certified Auditor- San Diego, CA (1099 Contractor)

<h3>Job Description</h3>
Job DescriptionLocation: Mountain View, CA Employment Type: Contract (181 Days) Work Model: Hybrid Pay Rate: $57.97 – $73.08 per hour Schedule: Monday – Friday, 9:00 AM – 5:00 PM Start Date: September 9, 2025About the Role
We are building a team of passionate Technical Program Managers to lead Office Infrastructure projects across our global portfolio. These leaders will bridge the gap between Real Estate Workplace Services, Corporate IT, and cross-functional partners to design and deliver technical solutions for new office buildouts and expansion projects.
This role is responsible for overseeing low voltage systems, network infrastructure, audio-visual/video conferencing, and related IT scopes of work, ensuring projects are delivered on time, within budget, and aligned with organizational standards.
Key Responsibilities
<ul>
<li>
Lead and manage cross-functional project teams to successfully deliver office infrastructure initiatives.
</li>
<li>
Oversee project timelines from design through commissioning and handover, ensuring adherence to schedule.
</li>
<li>
Manage the design, bidding, implementation, and commissioning of low voltage cabling, ISP connectivity, and network infrastructure.
</li>
<li>
Oversee audio-visual and video-conferencing systems deployment in partnership with IT and workplace services teams.
</li>
<li>
Partner with Corporate Security to integrate infrastructure supporting access control and surveillance systems.
</li>
<li>
Prepare and maintain detailed project documentation, including drawings, specifications, and executive-level status reports.
</li>
<li>
Proactively identify risks, develop mitigation strategies, and track delivery progress.
</li>
<li>
Guide procurement activities, including vendor vetting, RFPs, bid evaluations, and contract management.
</li>
<li>
Provide input to FP A on project budget planning and forecasting.
</li>
<li>
Ensure compliance with architectural design and commercial real estate construction processes at all project stages.
</li>
</ul>
Requirements
<ul>
<li>
Strong project and program management skills with a track record of delivering infrastructure-focused construction projects.
</li>
<li>
Experience coordinating across internal teams, external vendors, construction trades, and service providers.
</li>
<li>
Deep knowledge of commercial real estate construction processes and architectural design stages (schematic design, design development, construction documents).
</li>
<li>
Hands-on experience with:
<ul>
<li>
Low voltage cabling, ISP connectivity, and network infrastructure
</li>
<li>
Audio-visual and video-conferencing systems
</li>
<li>
Access control and surveillance system integration
</li>
</ul>
</li>
<li>
Strong vendor management experience, including vetting, RFPs, bid review, and performance assessment.
</li>
<li>
Excellent written and verbal communication skills, with experience presenting to executives.
</li>
<li>
Ability to read and interpret construction and engineering drawings.
</li>
<li>
Understanding of mechanical power, cooling systems, and capacity planning.
</li>
<li>
PMP or equivalent project management certification preferred.
</li>
</ul>
Why Join Us?
<ul>
<li>
Opportunity to shape next-generation office environments across a global footprint.
</li>
<li>
Collaborate with IT, workplace, real estate, and security teams on high-visibility projects.
</li>
<li>
Work in a fast-paced, cross-functional environment where innovation drives impact.
</li>
<li>
Competitive hourly pay and professional growth opportunities.
</li>
</ul>

Technical Program Manager II

<h3>Job Description</h3>
Job DescriptionJob Title: Senior Network Solutions Engineer Location: Remote US
 About Us :
Platform9: A Better Way to Go Cloud Native Platform9 is a leader in simplifying enterprise private clouds. Our flagship product, Private Cloud Director, turns existing infrastructure into a full-featured private cloud. Enterprise IT teams can manage VMs and containers with familiar GUI tools and automated APIs in a private, secure environment. Enterprises are selecting Platform9's Private Cloud Director to migrate away from legacy virtualization platforms because it meets all of the following enterprise requirements: - Familiar VM management experience&nbsp; -&nbsp;Critical enterprise virtualization features: HA, DRR, networking, scale, reliability&nbsp; -&nbsp;Compatibility with all existing hardware environments, including 3rd-party storage -&nbsp;Automated migration tooling that lowers cost barrier by 10x Platform9 was founded by a team of VMware cloud pioneers and has over 30,000 nodes in production at some of the world’s largest enterprises, including Cloudera, EBSCO, Juniper Networks, and Rackspace. Platform9 is an inclusive, globally distributed company backed by prominent investors, committed to driving private cloud innovation and efficiency. Position Overview
We are seeking a Senior Network Solutions Engineer to join our Professional Services organization. This highly skilled individual will act as a subject matter expert for networking and software-defined networking (SDN) technologies, working closely with our Systems Integrations team, Engineering teams, and PreSales engineers.
The ideal candidate will have a deep technical background in enterprise networking and a strong understanding of modern virtualized and cloud-native networking approaches, including OpenStack Neutron, VMware NSX, OVN/OVS, Calico, Cilium, and related technologies. This role will shape network designs for our Private Cloud Director (PCD) deployments, ensure successful integrations with customer environments, and create best practice documentation for internal and external stakeholders. Key Responsibilities
1. Technical Leadership &amp; Advisory
<ul>
<li>Provide expert network design and troubleshooting guidance to the Professional Services Systems Integrations team for PCD deployments.</li>
<li>Partner with Engineering to address network architecture challenges, influence product design for better interoperability, and resolve complex escalations.</li>
<li>Support pre-sales engineers in designing network architectures for customer proposals, POCs, and technical validations. &nbsp;</li>
</ul>
2. Solution Design &amp; Integration
<ul>
<li>Design and document best practice network architectures for integrating PCD with physical and virtual network infrastructures.</li>
<li>Guide SDN integration efforts across multiple vendor and open-source platforms (e.g., VMware NSX, OVN/OVS, OpenStack Neutron, VXLAN, Geneve, Calico, Cilium).</li>
<li>Perform hands-on configuration, testing, and optimization of networking components in customer and lab environments. &nbsp;</li>
</ul>
3. Documentation &amp; Knowledge Sharing
<ul>
<li>Develop internal best practice guides for network design, deployment, and troubleshooting in OpenStack and Kubernetes environments.</li>
<li>Create customer-facing documentation to support network planning and implementation.</li>
<li>Deliver enablement sessions for Professional Services, PreSales, and Support teams on networking topics and technologies. &nbsp;</li>
</ul>
4. Continuous Improvement &amp; Innovation
<ul>
<li>Stay current with advancements in networking, SDN, NFV, and cloud-native network architectures.</li>
<li>Work with Engineering to propose new features and enhancements for improved network integration and automation.</li>
<li>Contribute to the refinement of Professional Services delivery methodologies for network design and implementation.</li>
</ul>
Required Qualifications
<ul>
<li>15+ years of enterprise networking experience, including design, deployment, and troubleshooting.</li>
<li>Hands-on experience with Firewall-as-a-Service (FWaaS), VPN-as-a-Service (VPNaaS), and Load Balancer-as-a-Service (LBaaS) solutions.</li>
<li>Expertise in routing, switching, VLANs, VXLAN, BGP, OSPF, and related protocols.</li>
<li>Strong background in software-defined networking (SDN) and network function virtualization (NFV).</li>
<li>Experience with OpenStack Neutron networking services and plugins, as well as integrations with major SDN controllers.</li>
<li>Specialization in VMware networking (NSX-T, NSX-V) or OpenStack networking, with the ability to work across both stacks preferred.</li>
<li>Knowledge of cloud-native networking for Kubernetes (e.g., Calico, Cilium, Flannel).</li>
<li>Hands-on experience with network troubleshooting tools and methodologies in multi-vendor environments.</li>
</ul>
Preferred Qualifications
<ul>
<li>Experience automating network provisioning and configuration using tools like Ansible, Terraform, PowerShell or Python.</li>
<li>Familiarity with load balancers, firewalls, and security policy automation.</li>
<li>Vendor certifications (e.g., CCNP/CCIE, JNCIE, VCAP-NV, or equivalent) are highly desirable.</li>
<li>Experience authoring technical whitepapers or contributing to open-source networking projects.</li>
</ul>
Core Competencies
<ul>
<li>Excellent communication skills for technical and executive-level discussions.</li>
<li>Ability to translate complex networking concepts into clear guidance for customers and teammates.</li>
<li>Strong analytical and problem-solving abilities with a focus on customer outcomes.</li>
<li>Collaborative mindset with the ability to work across engineering, delivery, and customer-facing teams.</li>
</ul>
Why Join Us?
<ul>
<li>Work at the forefront of private cloud and software-defined networking innovation.</li>
<li>Collaborate with a world-class team of cloud, networking, and infrastructure experts.</li>
<li>Help shape network strategies for one of the industry’s most advanced private cloud platforms.</li>
</ul>
 (US salary range: $210K-215K) &nbsp;
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LbrnR62PHQ

Senior Network Solutions Engineer (US)

<h3>Job Description</h3>
Job Description
Summary
The Senior IT Helpdesk Support technician reports directly to the Supervisor, IT Infrastructure and Operations in the Health Information Technology (HIT) department. The role identifies, researches, and resolves the most complex technical problems. The role responds to telephone, email, and online requests for technical support. In addition, the helpdesk senior technician provides support to end users for computer, application, system, device, access, and hardware issues and may train, coach, or assist less experienced team members.
Duties and Responsibilities
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Considered the Subject Matter Expert (SME) for the IT Helpdesk Support technical team, assists with onboarding training and support of setting up new teammates
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provides level 1 and escalated technical phone/ticketing support to internal employees and external clients.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Record requests, incidents, and status information in the company’s ticketing handling system.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provides detailed documentation of all transactions handled with clear and concise resolution steps.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Supports the implementation and deployment of internal business systems and solutions.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Responsible for the triage of colleagues taking ownership of issues/tickets by carrying out problems to their resolutions as timely as possible.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assists System Administrators with the monitoring, maintenance, and inventory reconciliation, including the equipment data centers/storage, to comply with the department’s policies.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support the set-up of new suites in the same building or company physical moves as needed.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assists the Supervisor/Director with needed equipment purchase order requests, which includes tracking and reconciliation.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Works closely with System Administrators with e-cycling (waste management) of old equipment, ensuring that policies are followed, and the disposal is completed correctly.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Collaborates and participates in Special Projects with System Administrators, Network Administrators, IT Project Managers, and other department leadership members.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Responsible for ensuring all ‘new hires’ are set up correctly before their start date.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; On-call availability on a rotational schedule shared with the rest of the team.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Other tasks or projects assigned by the Supervisor or Director.
Minimum Job Requirements
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor’s Degree or 5+ years’ experience in a similar IT helpdesk technical support role.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong verbal/written communication, problem-solving, and organizational skills to support an environment driven by customer service and teamwork.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Working knowledge of Microsoft Office applications, Microsoft Windows Servers and Workstations, Networks, printers, scanners, and other computer-related hardware and phone systems.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Must have excellent problem-solving and analytical skills; extensive experience with desktop hardware, software applications, operating systems, and network connectivity is necessary.
Skill and Abilities
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A team player ready to contribute in a team-oriented environment; able to multi-task in a fast-paced environment.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The ability to communicate information and speak clearly about ideas so others will understand and work autonomously without supervision.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Creative problem-solving ability and dedication to accomplishing goals and challenges presented daily by internal and external end-users.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to interact with various levels of management, executive leadership, and end-users.
•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Able to follow, critically evaluate and improve current processes and workflows.

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