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<h3>Job Description</h3>
Job DescriptionSalary: $120,000 - $140,000 
About Us: PMAT is an innovative small business founded with a passion for developing forward-leaning solutions from exceptional people that increase the mission's capability. We focus on designing and building impactful digital solutions that utilize modern cloud, data, and software concepts. Our passion is working on complex and progressive challenges such as edge platform computing, containerizing legacy platforms, distributed data platforms, or heterogeneous data analysis. We recruit, retain, and foster a team motivated to pursue passions, investigate new ways of doing things, and embody an innovative and entrepreneurial spirit. We believe in being curious about every element of a problem and experiment relentlessly. We foster continuous learning in an environment that encourages positive collaboration and expands our capabilities. We tap into collective intelligence, acknowledging that the most brilliant people may not be in the room. Above all else, we believe that delivering and demonstrating is more potent than a sheet of paper. We are passionate about mission-centric design and delivering effective capabilities to and for the warfighter.
 
Whether youre an experienced engineer or just beginning your career, youll work alongside experts who are committed to solving mission-critical problems. If youre passionate about using your skills to make a real difference, apply today and become part of a team thats shaping the future of defense technology!
 
About the role: PMAT has an immediate need and is seeking a highly skilled and motivated System Administrator to support software integration, system maintenance, testing, and troubleshooting on-site in China Lake, CA. The System Administrator will work closely with multidisciplinary engineering teams to deploy software builds and patches, document and apply network configurations, support test events, collect and communicate user feedback, and ensure the systems successful operation.
 
Responsibilities:
<ul>
<li>Perform hands-on deployment of Navy C4ISR, combat systems, or mission-critical software solutions in a classified lab environment.</li>
<li>Assist with hardware and software installation, updates, and configuration adapting planned procedures to fit the mission and environment with support from the development team.</li>
<li>Execute test procedures and support verification and validation (V&amp;V) activities, recording and reporting test results.</li>
<li>Identify, analyze, track, and create detailed records of problems that appear during testing and deployments, such as software defects, bugs, functionality issues, and output errors.</li>
<li>Assist with development, configuration, and usage of test scripts to simulate various interfaces, collect and analyze test data.</li>
<li>Perform on-site root cause analysis to properly report and work toward resolving any undesired or broken system behaviors.</li>
<li>Follow configuration management practices for tracking system baselines and hardware/software revisions.</li>
<li>Create and deliver Test reports to Project Manager(s) and customer(s).</li>
<li>Collaborate with systems engineers, test teams, and program managers to support successful system integration milestones.</li>
<li>Serve as a product expert translating technical background into end user impact regarding various operational, configurational, or design decisions.</li>
</ul>
 
Required Skills and Experience:
<ul>
<li>Strong Linux System Administration skills (RHEL 7 or higher or equivalent)</li>
<li>Strong IP-based network configuration skills as needed for secure server access</li>
<li>Strong Virtualization experience (VMWare, KVM, Docker...)</li>
<li>Ability to interpret technical documentation such as interface control documents (ICDs), schematics, and test plans.</li>
<li>Strong communication skills and ability to work both independently and as part of a cross-functional team.</li>
<li>47 years of experience integrating complex systems in a lab or shipboard environment (Navy experience strongly preferred).</li>
</ul>
 
Preferred Skills and Experience:
<ul>
<li>Familiarity with Naval communications hardware configuration and operation is highly desirable</li>
</ul>
 
Education and Certification Requirements:
<ul>
<li>Bachelors degree in Systems Engineering, Electrical Engineering, Computer Engineering, or related field.</li>
<li>Current Security+</li>
</ul>
Citizenship and Clearance requirements:
<ul>
<li>US Citizenship, no dual citizenship with another country, an active Secret DOD security clearance, ability to obtain/maintain a Top Secret/SCI clearance with Counter-Intelligence Polygraph</li>
</ul>
 
Location:
<ul>
<li>Customer site, NSWC WD China Lake, CA. Remote work is secondary and must be approved by management.</li>
</ul>
 
Travel:
<ul>
<li>Under 10%</li>
</ul>
 
Work Environment: PMAT offices as needed. In some cases, work in a government facility may be required. Travel may be required for customer engagement, team coordination, and potentially for business development.
 
PMATis an equal-opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
#CJ

System Administrator

<h3>Job Description</h3>
Job DescriptionSalary: $70,000 - $73,000 DOE 
Background:
For over 40 years, Little Tokyo Service Center (LTSC) has provided a safety net of social welfare and community development services to empower people and communities in need. LTSC provides culturally and linguistically appropriate services to the Japanese American community in the Southland, builds multi-family affordable housing projects to uplift low-income neighborhoods of color throughout Los Angeles, and promotes equitable development and cultural preservation in the Little Tokyo neighborhood. We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, sexual orientation, age, national origin or disability.
 
Summary of Duties:
The Assistant Project Manager will be responsible for providing project management support on several real estate development projects. LTSCs real estate portfolio is rapidly expanding and includes affordable and permanent supportive housing, non-profit community-serving facilities, and more than $400 million worth of mixed-use, transit-oriented developments in the pipeline. Many of LTSCs projects will be developed in partnership with other community-based nonprofits based in communities throughout Los Angeles.
 
Responsibilities Include:
<ul>
<li>Assist Director of Real Estate, Associate Director, and Project Managers on project management support for all phases of development.</li>
<li>Assist on initial feasibility analysis, site analyses and acquisition, and entitlements.</li>
<li>Assist in preparation of funding and financing applications, as well as on the preparation of construction financing and loan closings, as well as draws and disbursement requests.</li>
<li>Assist in the management of partnerships and project team, including architects, general contractors, and consultants.</li>
<li>Assist in construction administration of projects, monitoring lease up, and transitioning projects to operations.</li>
<li>Support project budget tracking, real estate project accounting, and other real estate development activities and administration.</li>
<li>Support REDD on site visits, assessments, inspections, and off-site administrative tasks.</li>
<li>Manage invoice processing including scope of work review, check requests and compilation of backup/ documentation.</li>
<li>Other duties as may be assigned by your supervisor.</li>
</ul>
 
Travel to project sites is required. The Assistant Project Manager will work under the supervision of the Associate Director of Real Estate. 
 
Qualifications, Experience, and Skills:
<ul>
<li>Minimum Bachelors degree; graduate degree in Urban Planning, Business, Real Estate, or related field preferred;</li>
<li>Strong initiative and ability to develop projects from the ground up;</li>
<li>Ability to manage several active projects simultaneously and meet tight deadlines;</li>
<li>Strong written and verbal communication;</li>
<li>Strong quantitative and computer skills; proficiency in financial analysis using Microsoft Excel preferred;</li>
<li>Experience managing relationships with political offices, community stakeholders, public funding agencies, building &amp; safety and planning departments, and lenders in moving a project forward;</li>
<li>Interest in real estate development at a community-based nonprofit in a multicultural environment</li>
<li>California drivers license and access to insured automobile</li>
</ul>
 
Equivalent education or experience can be substituted for all minimum qualifications, except when legal requirements, such as a license/certification/registration, are required.

Assistant Project Manager, Real Estate Development Department

<h3>Job Description</h3>
About the Role
DramaBox is redefining mobile-first storytelling through emotionally explosive, binge-worthy vertical dramas that hook viewers in under 90 seconds. We’re looking for a Screenwriter to develop compelling, genre-driven stories designed for serialized short-form video.
 
In this role, you’ll create original storylines, write scripts, and help craft the voice of some of the most addictive vertical dramas on mobile. Whether it’s romance, revenge, fantasy, or thriller—you know how to escalate emotion, land a cliffhanger, and keep audiences swiping for more.
 
What You’ll Do
<ul>
<li>Pitch and develop original concepts—or adapt pre-existing IPs—into shows that work within 1–2 minute episode structures</li>
<li>Write loglines, beat sheets, and full scripts with strong emotional hooks and genre precision</li>
<li>Build serialized stories with high-stakes arcs, character momentum, and satisfying turns</li>
<li>Collaborate with editors and development executives to revise scripts and integrate feedback</li>
<li>Stay current on vertical storytelling trends, genre shifts, and audience behavior across mobile platforms</li>
<li>Contribute to a high-volume, high-impact development slate with multiple active titles in production</li>
</ul>
 
Who You Are
<ul>
<li>3+ years of screenwriting experience across TV, digital, web series, game writing, or serialized fiction</li>
<li>A sharp storyteller with strong instincts for structure, tension, and pacing—especially in ultra-short formats</li>
<li>Comfortable writing across multiple genres, especially romance, melodrama, thriller, fantasy, or supernatural</li>
<li>Able to write dynamic, emotionally charged dialogue that lands fast and feels real</li>
<li>Collaborative, self-directed, and excited by rapid iteration in a fast-paced writers’ environment</li>
<li>Passionate about mobile-first formats and eager to experiment with new narrative forms</li>
</ul>
 
Bonus Points If You…
<ul>
<li>Have written for vertical short drama platforms (e.g., DramaBox, ReelShort, PocketFM)</li>
<li>Have experience with interactive narratives, visual novels, or mobile story apps</li>
<li>Are proficient with Final Draft or other professional screenwriting tools</li>
<li>Follow international trends in webnovels, serialized romance, or mobile entertainment</li>
</ul>

Screenwriter- Vertical Short Drama (Contractor)

<h3>Job Description</h3>
Are you an organized, proactive Project Coordinator with hands-on Asana and Salesforce experience? Do you thrive in fast-paced environments and enjoy being at the center of project operations and event planning?
 
Join a mission-driven Project Management team supporting a high-profile Forum happening in early 2026! 
 
This hybrid role requires in-person availability in both Palo Alto and San Francisco throughout the engagement. (The company is moving in late 2025)
 
<ul>
<li>Contract Duration: 4+ Months</li>
<li>Start Date: Early September</li>
<li>Location: Hybrid – must be able to work in Palo Alto and San Francisco</li>
<li>Compensation: Up to $40/hr</li>
</ul>
 
MUST have used project management tools such as Asana or Monday.com --this is a requirement!
 
As a key team member, you'll help coordinate complex projects, support event planning, and ensure smooth communication and task tracking across the Project Event Management Team using Asana and Salesforce.
 
Project Coordination &amp; Task Management
<ul>
<li>Track deliverables, timelines, and dependencies in Asana</li>
<li>Support project managers with status updates and risk identification</li>
<li>Maintain project documentation and knowledge sharing systems</li>
</ul>
 
Administrative &amp; Meeting Support
<ul>
<li>Prep agendas, presentations, and reports for key meetings</li>
<li>Take notes and assign action items using project tools</li>
<li>Manage internal and external scheduling logistics</li>
<li>Support inbox management and digital filing</li>
</ul>
 
Operations &amp; Systems Support
<ul>
<li>Keep Salesforce records up to date: contacts, meetings, campaigns</li>
<li>Align data across spreadsheets, CRM, and project systems</li>
<li>Support internal communications and templates (e.g., visa letters)</li>
</ul>
 
Event &amp; Program Support
<ul>
<li>Assist with internal events and logistics for a major 2026 Forum</li>
<li>Help teams stay aligned and prepared through every event phase</li>
</ul>
 
What You Bring
Required
<ul>
<li>Strong experience with Asana and Salesforce</li>
<li>Exceptional organizational and communication skills</li>
<li>Proven ability to manage multiple priorities and meet deadlines</li>
<li>Tech-savvy and detail-oriented, with a collaborative mindset</li>
<li>Ability to work independently and maintain confidentiality</li>
</ul>
 
Preferred
<ul>
<li>Background in fast-paced, mission-driven, or nonprofit environments</li>
<li>Experience in administrative coordination, operations, or events</li>
</ul>

Project Event Coordinator

<h3>Job Description</h3>
Job Description
Substack is building a new economic engine for culture, giving the brightest, most interesting, and most creative people on the internet the power of their own publishing platform. The terms of our culture should not be set by gate-keeping legacy media or chaos-fueling social media, but by the people who make and participate in that culture. Substack’s model, based on direct subscriptions, has fueled an explosion of independent publishing. It empowers creators with economic autonomy, creative ownership, and a direct connection to their most engaged audiences.
As a Software Engineer at Substack, you are responsible for the core product platform, from APIs, low-level services, and database operations, to frontend UI and testing. On the Video team you’ll be working on live streaming, video recording, uploading, clipping, and everything related to an excellent video product experience. Full Stack Engineers work in close partnership with designers, product thinkers, and customers directly to build out new product offerings and tooling across the platform. They are on the front-lines of product development and are responsible for creating what’s next for Substack.
Responsibilities
<ul>
<li>
With the support of the engineering team, develop the core Substack product for readers and writers. This is a dynamic organization with needs across the board. We expect that engineers will be able to jump into any area of the product, learn quickly and add value.
</li>
<li>
Support and collaborate with other team members, including engineers, designers, writers, support staff, and many others.
</li>
<li>
Own your work and deliver high-quality solutions from product concept and proposal to implementation, experimentation, and measurement.
</li>
<li>
Work directly with customers to solve their problems. The entire company (CEO included) participates in customer support in order to drive empathy for our users and help us build better products.
</li>
<li>
We work with TypeScript, especially Node/Express and React, and Postgres. It’s helpful if you know these technologies already, if not, we’ll be excited to help you learn.
</li>
</ul>
Requirements
<ul>
<li>
5+ years of non-internship professional full stack web software development using Node.js.
</li>
<li>
Have a degree in Computer Science or have the equivalent industry experience.
</li>
<li>
Independent and autonomous. We’re too small to micromanage, and expect that every person at the company owns their work and can be a leader.
</li>
<li>
Proficiency with video processing frameworks and libraries such as FFmpeg.
</li>
<li>
Proficiency with Python.
</li>
<li>
Experience with workflow systems such as Temporal is an advantage.
</li>
<li>
Take pride in building elegant and delightful product experiences. Substack works best when it gets out of the way so writers can focus on writing and connecting with their readers.
</li>
<li>
Enjoy collaboration with a diverse group of thinkers while bringing our own unique experience and background to the team.
</li>
<li>
Believe in Substack’s mission to build a better business model for writing.
</li>
</ul>
Substack’s compensation package includes a market competitive salary, equity for all full time roles, and exceptional benefits. Our cash compensation salary range for this role is $175,000 - $215,000. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.
Substack is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity or transgender status), age, national origin, veteran or disability status. We’re seeking people passionate about enabling independent expression and building a better business model for creators. If you want to see what media, communities, and content can become when unmoored from advertising models, and you have the skills and experience to contribute, we’d love to meet you.
Please see our Privacy Notice for details regarding Substack's collection and use of personal information relating to the application and recruitment process by clicking&nbsp;here.

Software Engineer (Video)

<h3>Job Description</h3>
&amp;#x1F4CD; Location: Parker Dam, CA 92267 (travel required to Iron and Eagle facilities)
⏳ Duration: Up to 6 months
&amp;#x1F5D3;️ Schedule: 36/44 (Mon–Thurs, Fridays off)
About the Role:
The selected candidate will perform installation, maintenance, and repair of RF wireless and voice communication equipment, including hardware and software. You’ll also provide critical support for daily operations by tracking systems, analyzing requests, and assisting with customer solutions.
Key Responsibilities:
<ul>
<li>Install, maintain, and repair microwave radios, VOIP phones, copper &amp; fiber cabling, antenna cables, waveguides, and DC power plants.</li>
<li>Perform tower climbing, troubleshooting, antenna cable repairs, battery bank installations, and heavy lifting of equipment (batteries, servers, racks, etc.).</li>
<li>Assist in network capacity planning, disaster recovery, and communication infrastructure support (radio, VOIP, telephony, PBX, microwave, and wireless).</li>
<li>Provide on-site support for vendors/contractors and inspect completed work.</li>
<li>Maintain documentation for system configurations, changes, and best practices.</li>
</ul>
Qualifications:
<ul>
<li>High School diploma/GED + 2 years relevant experience AND completion of 40 semester units from an accredited institution (college/vocational/military).</li>
<li>Valid California Class C Driver’s License (defensive driving certificate may be required).</li>
<li>Strong knowledge of IT &amp; communication systems, FCC rules/regulations, and network capacity planning.</li>
<li>Ability to work independently and in teams, multi-task, problem-solve, and communicate clearly.</li>
<li>Must meet physical demands: climbing tall ladders, lifting 50+ lbs, and working in high-risk outdoor environments.</li>
</ul>
&amp;#x1F6AB; Note: No CalPERS membership and no active Carpenters membership.

Telecommunications Technician

<h3>Job Description</h3>
Position Details:
Job Title: Systems Analyst 4
Duration: 12 Months + possible extension
Location: Rosemead, CA – 91770 | Hybrid (on-site Wednesdays &amp; Thursdays)
 
Job Responsibilities:
Documentation &amp; Standards Development
<ul>
<li>Create, revise, and maintain comprehensive documentation for security, operations, and workflows.</li>
<li>Establish document control protocols, including versioning, formatting, and distribution.</li>
<li>Ensure documentation complies with organizational standards and integrates with internal knowledgebase systems.</li>
<li>Collaborate with subject matter experts to capture technical and procedural knowledge in clear, structured formats.</li>
</ul>
 
Process Review &amp; Optimization
<ul>
<li>Review existing standards and processes to identify gaps, inefficiencies, and areas for improvement.</li>
<li>Conduct gap analyses and recommend actionable solutions.</li>
<li>Implement approved process changes and monitor effectiveness.</li>
<li>Maintain training materials to align with updated procedures.</li>
</ul>
 
Metrics Development &amp; Reporting
<ul>
<li>Design and refine performance metrics to measure compliance, efficiency, and process effectiveness.</li>
<li>Collaborate with data owners to ensure accurate reporting.</li>
<li>Develop dashboards and reports to present metric trends and outcomes to leadership.</li>
</ul>
 
Cross-Functional Collaboration
<ul>
<li>Partner with Corporate Security, Engineering, and Project Management teams to align documentation and process standards.</li>
<li>Provide progress updates, audit results, and recommendations to leadership.</li>
<li>Coordinate with third-party vendors when documentation impacts external deliverables.</li>
</ul>
 
Qualifications:
<ul>
<li>Bachelor’s Degree required</li>
<li>Strong background in process development and documentation</li>
</ul>
 
Preferred Skills
<ul>
<li>Experience enhancing and maintaining process documentation and standard</li>
</ul>

System Analyst

<h3>Job Description</h3>
Our Customer is one of the world's largest investment management companies. Based in Southern California, our client manages close to $2 trillion in assets and is looking for a new partner to participate in a full scale upgrade of their technology. We are looking for talented and ambitious people to work on the first engagement in the client's offices near Los Angeles, California. We have a huge opportunity to impress them and earn a large share of their new and existing business.
 
Responsibilities:
- Work closely with business team, business analysts, and architects and be able to quickly understand the new requirements and helps to identify the changes to the system.
- Work closely on a day-to-day basis with development team, designers, copy writers and other IT teams.
- The role develops and presents recommendations from analysis of current solution. Assist in design peer reviews, code peer reviews, build and unit test functional enhancements. Identify areas for code refactoring. Review and contribute to development process and procedures to assist in the continual improvement of the development team activities.
- Be able to offer solutions and designs to solve process, project or program issues; provides recommendations to improve the efficiency and effectiveness. Defends a recommendation and can confidently support it.
- Strong organization, communication, and interpersonal skills. Ability to communicate with business and technical audiences and produce design documents suitable for multiple audience types, both client-facing and internal
- Must be able to exhibit technical thought leadership and excellent problem solving ability, with an aptitude for technical innovation
- Reasonable understanding of content and social media publishing platforms with knowledge of latest industry trends in desktop, mobile, and video platform development
- Responsible for leading development of Java/JEE code to meet specifications and designs and using best practices. Development of a world-class Spring/Web services code-base.
- Effort estimation and task breakdown - estimating cost of implementing new changes and identifying risk.
 
Mandatory Skills Description:
• Strong ability to work independently and architect proper solutions.
• Expertise in Java 8+ years
• Experience with GitHub
• Experience with AWS EKS and setup of relevant components (R53, EFS, S3, ECR, IAM, Lambda, etc.)
• Docker containerization
• AWS RDS (Postgres, Oracle, SQL) is a plus.
• Scripting experience is a plus (Python, Shell)
• Experience working with Kafka is a plus.
• Secrets management experience is a plus.
• Experience with Infrastructure as Code implementations (Terraform scripting) is a plus.

Senior Java Software Engineer

<h3>Job Description</h3>
Job Description
We are CARIAD, an automotive software development team with the Volkswagen Group. Our mission is to make the automotive experience safer, more sustainable, more comfortable, more digital, and more fun. To achieve that we are building the leading tech stack for the automotive industry and creating a unified software platform for over 10 million new vehicles per year. We're looking for talented, digital minds like you to help us create code that moves the world. Together with you, we'll build outstanding digital experiences and products for all Volkswagen Group brands that will transform mobility. Join us as we shape the future of the car and everyone around it.
​Role Summary:
We are seeking a Technical Program Manager I (Contract) to support the Electrical Engineering (EE) team in the planning and execution of hardware build activities for our next-generation infotainment and connectivity platforms. In this role, you will work closely with senior EE engineers, TPMs, and technical leads to help track and coordinate hardware platform development activities, while also engaging with procurement, finance, and vendors to ensure build readiness.
This is an excellent opportunity for someone early in their TPM career who thrives in fast-paced environments, is eager to learn how engineering intersects with engineering operations and has a strong interest in electrical hardware development and project coordination. 
Role Responsibilities:
<ul>
<li>Support TPMs with vendor engagement, including compliance with legal frameworks, contracts, and global trade requirements</li>
<li>Assist TPMs with import/export activities for upcoming milestones like demos, prototype builds, sample deliveries, system validation etc. </li>
<li>Support EE hardware build activities by managing material procurement and availability, and readiness</li>
<li>Collaborate with procurement and finance to create purchase requests, track orders, and ensure timely material delivery</li>
<li>Identify and escalate risks and blockers to the senior-level TPMs and EE leads</li>
<li>Maintain and update project schedules, BOM trackers, documentation, and program management tools (e.g., JIRA, Confluence).</li>
<li>Support data collection and reporting for program status, KPIs, and management updates to support project decision-making for POCs and production programs</li>
</ul>
​Required Specialized Skills:
<ul>
<li>Bachelor's degree in electrical engineering, computer engineering, business, or a related field</li>
<li>1–3 years of experience in project or program coordination, ideally in hardware development or embedded system development</li>
<li>Strong organizational skills with attention to detail and ability to manage multiple priorities</li>
<li>Hands-on experience working with vendors and suppliers to meet tight project deadlines while maintaining strong relationships with partners</li>
<li>Clear and professional communication skills for interfacing internal teams, suppliers, and external partners.</li>
<li>Familiarity with Agile practices and project management tools such as JIRA, Confluence, or dashboards</li>
<li>Ability to work with cross-functional stakeholders and navigate ambiguity in a dynamic environment</li>
<li>Passion for electrical hardware development, learning and improving processes, and enabling forward momentum in a fast-paced organization </li>
</ul>
​Workplace Flexibility:
<ul>
<li>​This is a contract W2 position</li>
<li>This role is based in Mountain View, CA and requires onsite presence, remote arrangements not available </li>
<li>Immediate availability is required. The selected candidate is expected to start promptly upon offer acceptance and pending successful completion of a standard background check and drug screening</li>
<li>Applicants must be currently authorized to work in the United States on a full-time basis. We are unable to provide visa sponsorship now or in the future</li>
<li>We do not accept C2C (Corp-to-Corp), 1099, or third-party agency submissions for this position</li>
<li>The hourly contract rate for this position in Mountain View, CA is $48.00 - $60.00, depending on factors such as qualifications, certifications, relevant experience, and training.</li>
</ul>
CARIAD is an Equal Opportunity Employer.  We welcome and encourage applicants from all backgrounds, and do not discriminate based on race, sex, age, disability, sexual orientation, national origin, religion, color, gender identity/expression, marital status, veteran status, or any other characteristics protected by applicable laws.

Technical Program Manager (Contract)

<h3>Job Description</h3>
Job Description
About the Role Do you love solving technical puzzles, helping users get back on track, and staying hands-on with a variety of systems and environments? We’re looking for a Tier 1 Triage Technician to join our energetic and growing MSP team. In this role, you’ll work closely with clients and troubleshoot everything from Microsoft 365 issues to network problems. Most of your work will be remote from our main office, but you’ll also have the chance to roll up your sleeves on-site for more complex fixes or installations. This is a dynamic, client-facing role where no two days are quite the same—perfect for someone who thrives on variety, problem-solving, and making a meaningful impact for clients. What You’ll Do •Provide remote support to clients using RMM platforms and ticketing systems. •Resolve issues across Windows and Mac desktops, servers, Microsoft 365, VPNs, printers, and basic network setups. •Visit client sites when needed for hardware installs, escalated issues, or network troubleshooting. •Explain solutions clearly and patiently to users—no tech jargon walls here! •Monitor alerts, system events, and service queues to stay ahead of issues and meet SLAs. •Document every step of your work in our PSA/ticketing system with clear, detailed notes. •Collaborate with Tier 1 and Tier 3 teams to drive resolution and share knowledge. •Help maintain up-to-date records for client systems, configurations, and access credentials (within policy). •Assist with user onboarding, offboarding, and account changes across client environments. •Participate in team huddles, trainings, and knowledge-sharing sessions. •Participate in a weekly on-call rotation (starting after 90 days). What You Bring •2+ years of technical support or help desk experience, ideally in an MSP or multi-client setting. •Strong knowledge of Windows 10/11, MacOS, Microsoft 365, Active Directory, DNS/DHCP, and remote access tools. •Familiarity with ticketing systems (like ConnectWise, Autotask) and RMM tools (like Automate, NinjaOne, Kaseya, N-able). •Strong troubleshooting abilities across desktops, networks, and cloud services. •Excellent written and verbal communication—you’re as good with people as you are with machines. •Ability to juggle priorities and manage time effectively in a busy, ticket-driven environment. •Valid driver’s license and reliable transportation for occasional on-site visits. •Comfortable lifting and moving computer equipment when needed. Bonus Points •CompTIA A+, Network+, or Microsoft certifications (MCP, M365 Fundamentals, etc.). •Experience with firewalls (FortiNet, Meraki, SonicWall, Ubiquiti, WatchGuard) or networking basics. •Exposure to virtualization platforms (Hyper-V, VMware) and backup systems. •Familiarity with mobile device management (MDM) tools like Intune. Why Work With Us? We’re a close-knit team that supports small to mid-size businesses across SoCal and beyond. You won’t get lost in a massive corporate IT department or stuck doing the same thing every day. you’ll have real ownership, a variety of projects, and the chance to stretch your skills every day. We work hard, move fast, and enjoy a healthy mix of technical challenges and client interaction. If you’re looking to grow in IT, this is the place for you.
Advanced Business Innovations is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Company DescriptionAdvanced Business Innovations (ABI) is an MSP located in Canoga Park, CA. ABI provides computing and telecommunications solutions to small and mid-size businesses throughout Los Angeles County. Over the past 25+ years, the company has achieved strong revenue growth and profitability due to its commitment to providing customers with high-quality solutions and industry-best customer service. 
<h3>Company Description</h3>
Advanced Business Innovations (ABI) is an MSP located in Canoga Park, CA. ABI provides computing and telecommunications solutions to small and mid-size businesses throughout Los Angeles County. Over the past 25+ years, the company has achieved strong revenue growth and profitability due to its commitment to providing customers with high-quality solutions and industry-best customer service.

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